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| | Author: | stranqe | Posted: | Jan 23, 2024 08:04 | Subject: | obvious drop shipper order | Viewed: | 221 times | Topic: | Selling | |
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| So someone just purchased a minifig and asked to ship "without invoice or
packing slip" which is against how I do business as I always include an invoice
inside the package in case of damage to package or whatnot and the post office/UPS
needs to find the address inside the package. This is the obvious sign of a
drop shipper purchasing off me to fulfill their order to someone else on a different
platform. What are you guys' thoughts on these kind of requests?
I half want to include a biz card with coupon code to entice their customer and
show how much cheaper they can purchase things on bricklink directly. lol.
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| | | | Author: | 1001bricks | Posted: | Jan 23, 2024 08:07 | Subject: | Re: obvious drop shipper order | Viewed: | 73 times | Topic: | Selling | |
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| In Selling, stranqe writes:
| So someone just purchased a minifig and asked to ship "without invoice or
packing slip" which is against how I do business as I always include an invoice
inside the package in case of damage to package or whatnot and the post office/UPS
needs to find the address inside the package. This is the obvious sign of a
drop shipper purchasing off me to fulfill their order to someone else on a different
platform. What are you guys' thoughts on these kind of requests?
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It could be some parts a seller was missing have after having shipped an order
to his buyer.
Few shops asked me this service (no problem).
And I used Nubs' Shop to ship 2 small wheels to a Canadian buyer - otherwise
it'd take too long to arrive.
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| | | | | | Author: | stranqe | Posted: | Jan 23, 2024 08:09 | Subject: | Re: obvious drop shipper order | Viewed: | 69 times | Topic: | Selling | |
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| In Selling, 1001bricks writes:
| In Selling, stranqe writes:
| So someone just purchased a minifig and asked to ship "without invoice or
packing slip" which is against how I do business as I always include an invoice
inside the package in case of damage to package or whatnot and the post office/UPS
needs to find the address inside the package. This is the obvious sign of a
drop shipper purchasing off me to fulfill their order to someone else on a different
platform. What are you guys' thoughts on these kind of requests?
|
It could be some parts a seller was missing have after having shipped an order
to his buyer.
Few shops asked me this service (no problem).
And I used Nubs' Shop to ship 2 small wheels to a Canadian buyer - otherwise
it'd take too long to arrive.
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its just one new minifig around $10, which I know often sells for more as I have
it listed towards the bottom end of the price chart.
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| | | | | | | | Author: | 1001bricks | Posted: | Jan 23, 2024 08:15 | Subject: | (Cancelled) | Viewed: | 53 times | Topic: | Selling | |
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| (Cancelled) |
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| | | | | | | | Author: | 1001bricks | Posted: | Jan 23, 2024 08:16 | Subject: | Re: obvious drop shipper order | Viewed: | 62 times | Topic: | Selling | |
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| | | It could be some parts a seller was missing have after having shipped an order
to his buyer.
Few shops asked me this service (no problem).
And I used Nubs' Shop to ship 2 small wheels to a Canadian buyer - otherwise
it'd take too long to arrive.
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its just one new minifig around $10, which I know often sells for more as I have
it listed towards the bottom end of the price chart.
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No real big deal I'd say.
Just put a note on this member and if he repeats ask and/or ban him, and that's
it?
While this enjoy the 10 bucks
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| | | | Author: | peregrinator | Posted: | Jan 23, 2024 08:15 | Subject: | Re: obvious drop shipper order | Viewed: | 57 times | Topic: | Selling | |
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| In Selling, stranqe writes:
| What are you guys' thoughts on these kind of requests?
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I don't typically include a packing slip anyway (too much paper and ink),
and I'm getting the price I asked for, so I'm fine with them.
| I half want to include a biz card with coupon code to entice their customer and
show how much cheaper they can purchase things on bricklink directly. lol.
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That's actually OK - the customer knows they're receiving a drop-shipped
package anyway (at least if they look at the label).
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| | | | Author: | dlaw1_lego | Posted: | Jan 23, 2024 08:39 | Subject: | (Cancelled) | Viewed: | 58 times | Topic: | Selling | |
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| (Cancelled) |
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| | | | Author: | zorbanj | Posted: | Jan 23, 2024 08:40 | Subject: | Re: obvious drop shipper order | Viewed: | 55 times | Topic: | Selling | |
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| In Selling, stranqe writes:
| So someone just purchased a minifig and asked to ship "without invoice or
packing slip" which is against how I do business as I always include an invoice
inside the package in case of damage to package or whatnot and the post office/UPS
needs to find the address inside the package. This is the obvious sign of a
drop shipper purchasing off me to fulfill their order to someone else on a different
platform. What are you guys' thoughts on these kind of requests?
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Send the order per the buyer's instructions and be happy you made the sale.
You can include the address inside the package without using an invoice/packing
slip.
I doubt it, but it's possible that this is a gift for someone.
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| | | | Author: | infinibrix | Posted: | Jan 23, 2024 09:26 | Subject: | Re: obvious drop shipper order | Viewed: | 55 times | Topic: | Selling | |
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| In Selling, stranqe writes:
| So someone just purchased a minifig and asked to ship "without invoice or
packing slip" which is against how I do business as I always include an invoice
inside the package in case of damage to package or whatnot and the post office/UPS
needs to find the address inside the package. This is the obvious sign of a
drop shipper purchasing off me to fulfill their order to someone else on a different
platform. What are you guys' thoughts on these kind of requests?
I half want to include a biz card with coupon code to entice their customer and
show how much cheaper they can purchase things on bricklink directly. lol.
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Keep in mind that the drop shipper themselves are your customer and if they've
given you the order on the provision that you follow the instruction asked it
would be good business practice to adhere to what was agreed or at least fulfill
the order in such a way that keeps your customer happy (within reason!)
The only reason you have an order in the first place is due to marketing/sales
fees that the drop shipper has already had to pay on those other platforms! Essentially
you've got an order from free marketing!
The other thing I will say is that some buyers will continue to shop on Amazon/ebay
regardless of finding out where the item came from simply because they already
have accounts on those platforms and prefer the convenience and safety blanket
they get from shopping on a platform they are familiar with.
Also its not just about not wanting to disclose where it came from and how much
profit was made but its general good business practice not to disclose this type
of info even if the drop shipper is sending this as a replacement item to their
customer for free!
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| | | | Author: | MMillere | Posted: | Jan 23, 2024 10:41 | Subject: | Re: obvious drop shipper order | Viewed: | 54 times | Topic: | Selling | |
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| Could also be a gift
Milissa
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| | | | Author: | Nubs_Select | Posted: | Jan 23, 2024 11:57 | Subject: | Re: obvious drop shipper order | Viewed: | 36 times | Topic: | Selling | |
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| Sounds like you listed something for a price you wanted and a buyer purchased
it always a good day when that happens. It’s up to you if you still want to
include the invoice/card order or not but the way I see it “if” it is a drop
shipper then they did the extra legwork to sell that which means ultimately you
get a sale so it’s a win-win-win (you got a sale, seller got a sale, and customer
got the item they wanted)
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| | | | Author: | Ra | Posted: | Jan 23, 2024 12:13 | Subject: | Re: obvious drop shipper order | Viewed: | 30 times | Topic: | Selling | |
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| So they managed to sell something you couldn't sell (at assumed a lower price).
Don't look a gift horse in the mouth, you sold the item for what you wanted.
Drop shippers never have customer service requests, because you would win any
payment disputes and get them banned instantly. So they are the best customers,
they just eat it.
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| | | | | | Author: | zorbanj | Posted: | Jan 23, 2024 12:33 | Subject: | Re: obvious drop shipper order | Viewed: | 35 times | Topic: | Selling | |
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| In Selling, ZorBeast writes:
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Drop shippers never have customer service requests, because you would win any
payment disputes and get them banned instantly. So they are the best customers,
they just eat it.
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Not following,wehy can't a drop shipper win a payment dispute?
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| | | | Author: | crazylegoman | Posted: | Jan 23, 2024 12:24 | Subject: | Re: obvious drop shipper order | Viewed: | 35 times | Topic: | Selling | |
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| In Selling, stranqe writes:
| I half want to include a biz card with coupon code to entice their customer and
show how much cheaper they can purchase things on bricklink directly. lol.
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You definitely should.
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| | | | | | Author: | Familybuild | Posted: | Jan 23, 2024 13:19 | Subject: | Re: obvious drop shipper order | Viewed: | 35 times | Topic: | Selling | |
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| In Selling, crazylegoman writes:
| In Selling, stranqe writes:
| I half want to include a biz card with coupon code to entice their customer and
show how much cheaper they can purchase things on bricklink directly. lol.
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You definitely should.
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I would rather think that would be an fuzz thing to do..
Finding a cheaper option is for every customer anywhere an option that is on
the table.
There a numourus reasons one might order something and get it shipped somewhere
else.
If they are using your lot, to make a profit for there own that is fine.
This could be for serveral reasons all of wich should (and are ok in my view)
be ok.
If you really, dont want to do B2B stuff.. you should also take the 3rd party
business in consideration that is making all orders get delivered.. all B2B activity's
i would say..
Honestly making advertisements, to your customer its customer is kinda meh...
If you really did want to send an invoice, it should be a letter containing this
paper to the buyers adress in my view.
Best wished and gratz on the sale😄
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| | | | Author: | evansar | Posted: | Jan 23, 2024 13:13 | Subject: | Re: obvious drop shipper order | Viewed: | 42 times | Topic: | Selling | |
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| In Selling, stranqe writes:
| So someone just purchased a minifig and asked to ship "without invoice or
packing slip" which is against how I do business as I always include an invoice
inside the package in case of damage to package or whatnot and the post office/UPS
needs to find the address inside the package. This is the obvious sign of a
drop shipper purchasing off me to fulfill their order to someone else on a different
platform. What are you guys' thoughts on these kind of requests?
I half want to include a biz card with coupon code to entice their customer and
show how much cheaper they can purchase things on bricklink directly. lol.
|
Unless the buyer made the request prior to placing the order, you are under no
obligation to comply.
Drop shippers are a fact of life here on Bricklink. Until Lego increases efforts
to promote the web site, there will always be sellers on Amazon or eBay that
take advantage of the arbitrage in pricing on the respective sites. I view the
inclusion of a business card or other collateral as active promotion of the Bricklink
service.
- Andy
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| | | | Author: | PlanetEarthToys | Posted: | Jan 23, 2024 13:27 | Subject: | Re: obvious drop shipper order | Viewed: | 58 times | Topic: | Selling | |
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| In Selling, stranqe writes:
| So someone just purchased a minifig and asked to ship "without invoice or
packing slip" which is against how I do business as I always include an invoice
inside the package in case of damage to package or whatnot and the post office/UPS
needs to find the address inside the package. This is the obvious sign of a
drop shipper purchasing off me to fulfill their order to someone else on a different
platform. What are you guys' thoughts on these kind of requests?
I half want to include a biz card with coupon code to entice their customer and
show how much cheaper they can purchase things on bricklink directly. lol.
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we love buyers who order surprise gifts for people & don't want them to know
how much they spent on them. ( + our 15% off sale is still going w/ $5.00 flat
rate shipping per order. )
you should create a "gift packing slip" that only includes the shipping
addresses, the items included in the order & the order # to reference it directly
if needed.
not sure about trying to include personal notes in packages for the person you
are shipping too, .. parent of 8 year old might not appreciate it..
{this is a hypothetical Situation brougt to you by Planet Earth Toys}
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| | | | Author: | jennnifer | Posted: | Jan 23, 2024 15:16 | Subject: | Re: obvious drop shipper order | Viewed: | 51 times | Topic: | Selling | |
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| In Selling, stranqe writes:
| So someone just purchased a minifig and asked to ship "without invoice or
packing slip" which is against how I do business as I always include an invoice
inside the package in case of damage to package or whatnot and the post office/UPS
needs to find the address inside the package. This is the obvious sign of a
drop shipper purchasing off me to fulfill their order to someone else on a different
platform. What are you guys' thoughts on these kind of requests?
I half want to include a biz card with coupon code to entice their customer and
show how much cheaper they can purchase things on bricklink directly. lol.
|
I've never understood the default negativity for this type of transaction.
No one is being swindled or taken advantage of. Yes, there is one more layer
of complexity if something goes amiss, but honestly how often are there problems
with shipping?
You got your money, send the item, put your address in there if you are really
concerned but not the price. It's $10 don't sweat it.
~Jen
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| | | | | | Author: | zorbanj | Posted: | Jan 23, 2024 16:10 | Subject: | Re: obvious drop shipper order | Viewed: | 44 times | Topic: | Selling | |
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| It's psychological. Certain buyers feel as if they are being taken advantage
of because someone else is a making a profit from "their" inventory.
In Selling, jennnifer writes:
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I've never understood the default negativity for this type of transaction.
No one is being swindled or taken advantage of. Yes, there is one more layer
of complexity if something goes amiss, but honestly how often are there problems
with shipping?
You got your money, send the item, put your address in there if you are really
concerned but not the price. It's $10 don't sweat it.
~Jen
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| | | | | | Author: | wildchicken13 | Posted: | Jan 23, 2024 16:36 | Subject: | Re: obvious drop shipper order | Viewed: | 43 times | Topic: | Selling | |
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| In Selling, jennnifer writes:
| I've never understood the default negativity for this type of transaction.
No one is being swindled or taken advantage of. Yes, there is one more layer
of complexity if something goes amiss, but honestly how often are there problems
with shipping?
You got your money, send the item, put your address in there if you are really
concerned but not the price. It's $10 don't sweat it.
~Jen
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Some people may feel that drop shipping is inherently lazy, or that drop shipping
itself is okay, but that drop shippers that seek to hide the true origin of the
package are being dishonest.
Personally, I have no problem with drop shipping. The way I see it, drop shippers
are taking a risk (that the items may not be satisfactory, or that the buyer
or seller may be unhappy if they discover that it was a drop shipper) to reach
new customers that don't necessarily know about BrickLink, and the reward
they get for taking that risk is the higher price these customers are willing
to pay.
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| | | | Author: | runner.caller | Posted: | Jan 23, 2024 17:05 | Subject: | Re: obvious drop shipper order | Viewed: | 52 times | Topic: | Selling | |
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| In Selling, stranqe writes:
| So someone just purchased a minifig and asked to ship "without invoice or
packing slip" which is against how I do business as I always include an invoice
inside the package in case of damage to package or whatnot and the post office/UPS
needs to find the address inside the package. This is the obvious sign of a
drop shipper purchasing off me to fulfill their order to someone else on a different
platform. What are you guys' thoughts on these kind of requests?
I half want to include a biz card with coupon code to entice their customer and
show how much cheaper they can purchase things on bricklink directly. lol.
|
Never had an issue with an order like that, I technically follow their rules,
but my little box that accompanies most orders has my store name and bricklink
dot com on it so if the buyer could check out my store or the whole site in the
future.
Never had the buyer/drop shipper complain from many such transactions, so you're
probably safe to put a business card in.
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| | | | | | Author: | cupcakegirl | Posted: | Jan 23, 2024 17:52 | Subject: | Re: obvious drop shipper order | Viewed: | 44 times | Topic: | Selling | |
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| My issue with not including an invoice or packing slip with the order when drop
shipping is that I feel that those of us as sellers are not getting the opportunity
to promote Bricklink to new people, keeping buyers in the dark that there are
other places to obtain Lego. Ever since I placed in my terms that I will either
have an invoice or card identifying that purchases in my store were made through
Bricklink (around 3 years ago or so), I have not had a single request to hold
an invoice to date.
I am not concerned if it I lose sales, this is a hobby for me, and I try to keep
my prices fair. I know if my prices are good, the item(s) will get purchased
anyway. If its truly a "gift", having a card from my store shouldn't
be an issue to the giver or receiver. I also have occasionally asked other
stores to fill an order where I made some kind of error for a customer and am
not concerned if they include an invoice, my concern is just taking care of my
customers. If a drop shipper want to buy from me, I'm not against filling
the order if they agree to my terms of including a card, but asking to not to
include an invoice because they are actually charging that customer even more
and don't want them to even know that Bricklink exists just feels disrespectful
to every store here.
Deanna
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| | | | Author: | hullboxer | Posted: | Jan 24, 2024 19:42 | Subject: | Re: obvious drop shipper order | Viewed: | 36 times | Topic: | Selling | |
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| In Selling, stranqe writes:
| So someone just purchased a minifig and asked to ship "without invoice or
packing slip" which is against how I do business as I always include an invoice
inside the package in case of damage to package or whatnot and the post office/UPS
needs to find the address inside the package. This is the obvious sign of a
drop shipper purchasing off me to fulfill their order to someone else on a different
platform. What are you guys' thoughts on these kind of requests?
I half want to include a biz card with coupon code to entice their customer and
show how much cheaper they can purchase things on bricklink directly. lol.
|
As a buyer only and having been on the receipt side and just a few weeks ago
sending side of a bricklink order where no pricing info inclusion was requested,
I appreciate the stores’ willingness to meet these requests. I also would find
another store if requested and the seller had an issue. If a request were in
violation of any laws, taxes or fee manipulation of course you shouldn’t be asked
to be complicit. But to be asked simply to not include cost info in something
that could just be a gift isn’t imo unreasonable. I needed a last minute holiday
gift delivered within days for a secret santa where it one of the match had fallen
out of communication so sending directly from the bricklink shop in the receiver’s
country was the only way to meet the timeline. Not primary in my situation but
why pay twice for shipping (ship to you then you ship) when you can send something
directly from the seller - potentially that translates to more money to spend
on the actual gift and to you the seller. All that said, as long as whatever
message, if any, I requested is included, I don’t have any issue with a business
card or store markings on boxes or such.
A longtime buyer’s 2 pennies for whatever it’s worth.
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| | | | Author: | Harry60 | Posted: | Jan 26, 2024 05:21 | Subject: | Re: obvious drop shipper order | Viewed: | 44 times | Topic: | Selling | |
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| In Selling, stranqe writes:
| So someone just purchased a minifig .....
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I had another store buy from me and asked to send it to their customer, as they
had not the parts
I obliged, but I did not try and steal their customer, (un gentlemanly)
They twice had to pay shipping, parts from themselves and also parts from me,
out of their own pocket
I don't have a problem with this, I made the sale after all
H
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| | | | | | Author: | yorbrick | Posted: | Jan 26, 2024 05:42 | Subject: | Re: obvious drop shipper order | Viewed: | 46 times | Topic: | Selling | |
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| In Selling, Harry60 writes:
| In Selling, stranqe writes:
| So someone just purchased a minifig .....
|
I had another store buy from me and asked to send it to their customer, as they
had not the parts
I obliged, but I did not try and steal their customer, (un gentlemanly)
They twice had to pay shipping, parts from themselves and also parts from me,
out of their own pocket
I don't have a problem with this, I made the sale after all
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It sounds like they made a genuine mistake, and were putting it right. That is
different to real drop shipping, where sellers purposely list items they don't
have for sale and only purchase them when they sell and expect the seller to
send direct to the dropshipper's customer.
Even if the BL seller doesn’t include details of the price paid by the dropshipper,
I see no issue with including advertising for the seller's store, with the
correct return address and business details that supplied the order.
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| | | | | | | | Author: | peregrinator | Posted: | Jan 26, 2024 08:08 | Subject: | Re: obvious drop shipper order | Viewed: | 42 times | Topic: | Selling | |
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| In Selling, yorbrick writes:
| Even if the BL seller doesn’t include details of the price paid by the dropshipper,
I see no issue with including advertising for the seller's store, with the
correct return address and business details that supplied the order.
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It's going to be right there on the mailing label at the very least
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| | | | | | | | | | Author: | yorbrick | Posted: | Jan 26, 2024 08:51 | Subject: | Re: obvious drop shipper order | Viewed: | 60 times | Topic: | Selling | |
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| In Selling, peregrinator writes:
| In Selling, yorbrick writes:
| Even if the BL seller doesn’t include details of the price paid by the dropshipper,
I see no issue with including advertising for the seller's store, with the
correct return address and business details that supplied the order.
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It's going to be right there on the mailing label at the very least
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We don't have to include details like that when mailing here. But it is a
very good idea if the parcel is not delivered, so it can be returned.
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