Discussion Forum: Thread 352779

 Author: Yor_bricks View Messages Posted By Yor_bricks
 Posted: Jan 17, 2024 10:36
 Subject: (Cancelled)
 Viewed: 70 times
 Topic: Selling
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Yor_bricks (467)

Location:  Belgium
Member Since Contact Type Status
Feb 15, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: yor_bricks
(Cancelled)
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jan 17, 2024 11:54
 Subject: Re: NSS removals
 Viewed: 42 times
 Topic: Selling
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Nubs_Select (3783)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Selling, Yor_bricks writes:
  hello

i have some open NSS that won't go away.

- order has been lost and refunded
- buyer has arrived order but don't know how to close NSS
- buyer hasn't paid but started NSS try to contact hem in weeks but no reply

i have already send proof to the removal page but without any succes is
their an extra adjustment or mail I need to send ?

thanks in advance

Backlog form the helpdesk is 3-4 weeks rights now so unfortunately take a while
 Author: SapphireBricks View Messages Posted By SapphireBricks
 Posted: Jan 17, 2024 12:09
 Subject: Re: NSS removals
 Viewed: 45 times
 Topic: Selling
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SapphireBricks (731)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 30, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sapphire Bricks
In Selling, Nubs_Select writes:
  In Selling, Yor_bricks writes:
  hello

i have some open NSS that won't go away.

- order has been lost and refunded
- buyer has arrived order but don't know how to close NSS
- buyer hasn't paid but started NSS try to contact hem in weeks but no reply

i have already send proof to the removal page but without any succes is
their an extra adjustment or mail I need to send ?

thanks in advance

Backlog form the helpdesk is 3-4 weeks rights now so unfortunately take a while

I've been waiting 5 weeks for one now, can't wait to get rid of it!
 Author: Tracyd View Messages Posted By Tracyd
 Posted: Jan 17, 2024 12:12
 Subject: Re: NSS removals
 Viewed: 33 times
 Topic: Selling
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Tracyd (418)

Location:  USA, Texas
Member Since Contact Type Status
May 29, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Tracyd's
In Selling, SapphireBricks writes:
  In Selling, Nubs_Select writes:
  In Selling, Yor_bricks writes:
  hello

i have some open NSS that won't go away.

- order has been lost and refunded
- buyer has arrived order but don't know how to close NSS
- buyer hasn't paid but started NSS try to contact hem in weeks but no reply

i have already send proof to the removal page but without any succes is
their an extra adjustment or mail I need to send ?

thanks in advance

Backlog form the helpdesk is 3-4 weeks rights now so unfortunately take a while

I've been waiting 5 weeks for one now, can't wait to get rid of it!

Well you have to wait until they get to it.
Sorry my OCD nade ne post this.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jan 17, 2024 12:55
 Subject: Re: NSS removals
 Viewed: 31 times
 Topic: Selling
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Nubs_Select (3783)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Selling, SapphireBricks writes:
  In Selling, Nubs_Select writes:
  In Selling, Yor_bricks writes:
  hello

i have some open NSS that won't go away.

- order has been lost and refunded
- buyer has arrived order but don't know how to close NSS
- buyer hasn't paid but started NSS try to contact hem in weeks but no reply

i have already send proof to the removal page but without any succes is
their an extra adjustment or mail I need to send ?

thanks in advance

Backlog form the helpdesk is 3-4 weeks rights now so unfortunately take a while

I've been waiting 5 weeks for one now, can't wait to get rid of it!

Hopefully they get to it soon! Just make sure you sent either proof of shipping
or proof of the refund
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Jan 17, 2024 13:56
 Subject: Re: NSS removals
 Viewed: 36 times
 Topic: Selling
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zorbanj (821)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
Do you know this for certain? I haven't seen an official announcement but
your message responses often say this. The breach was on November 3rd, I would
think they're caught up from that by now.

In Selling, Nubs_Select writes:
  
Backlog form the helpdesk is 3-4 weeks rights now so unfortunately take a while
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jan 17, 2024 14:00
 Subject: Re: NSS removals
 Viewed: 38 times
 Topic: Selling
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Nubs_Select (3783)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Selling, zorbanj writes:
  Do you know this for certain? I haven't seen an official announcement but
your message responses often say this. The breach was on November 3rd, I would
think they're caught up from that by now.

I say this as everyone who hasn’t received a response from the help desk ranges
up to 4 weeks for the most part and it was confirmed not to long ago there was
indeed a backlog so until the waiting time posts slow down I’m assuming it’s
like this just like it was before the help desk upgrade
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jan 17, 2024 14:40
 Subject: Re: NSS removals
 Viewed: 29 times
 Topic: Selling
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1001bricks (52403)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
  The breach was on November 3rd, I would
think they're caught up from that by now.

I've noticed it's hard (up to impossible) to understand the others'
job or difficulties.

See: as a seller, do you think buyers realize what we do for them (and a bit
for us also), but maybe 7/365?

No - I mean not my buyers anyway.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jan 17, 2024 15:07
 Subject: Re: NSS removals
 Viewed: 32 times
 Topic: Selling
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Selling, 1001bricks writes:
  […]
See: as a seller, do you think buyers realize what we do for them (and a bit
for us also), but maybe 7/365?

No - I mean not my buyers anyway.

Eh, I resent that!