My store got 11th of January suspended, without reason.
I messaged Bricklink, but get no response.
I had about 22 orders, and shipped all on time, no negative feedback or anything
else.
I can't think of anything I broke any rules with.
I did log 5 minutes in on work in my account during the day I got suspended.
Could that have been the issue?
I don't know what to do, would really like to start selling again.
Also I have no acces to my inventory and locations now!!
Kind regards,
Did you pay your seller fees on time?
Stephan
I did not yet have a seller fee to be paid. I did have in 1 week 20 orders since
opening my shop. So took me 3-4 days after the weekend in the evening until I
was able to ship all I sold in the weekend. I had around 850€ of Sales already.
But I have prepared months into getting all my lego up to my store and inventory
before opening my selling store.
Maybe it was suspicious selling so much without any positive selling feedback
yet?
It is weird that I can not see why it was suspended or closed.
All was shipped in time.
My store got 11th of January suspended, without reason.
I messaged Bricklink, but get no response.
I had about 22 orders, and shipped all on time, no negative feedback or anything
else.
I can't think of anything I broke any rules with.
I did log 5 minutes in on work in my account during the day I got suspended.
Could that have been the issue?
I don't know what to do, would really like to start selling again.
Also I have no acces to my inventory and locations now!!
Kind regards,
Stephan
Please go through New Seller Verification again. There are links on your selling
pages that will prompt you to take each step.
Hello, at the New Seller Verification all is complete except add inventory. But
when I click on that it goes to the page:Seller Privileges Revoked
Please Contact BrickLink for further action.
So I am not able to complete the New Seller Verification again.
My store got 11th of January suspended, without reason.
I messaged Bricklink, but get no response.
I had about 22 orders, and shipped all on time, no negative feedback or anything
else.
I can't think of anything I broke any rules with.
I did log 5 minutes in on work in my account during the day I got suspended.
Could that have been the issue?
I don't know what to do, would really like to start selling again.
Also I have no acces to my inventory and locations now!!
Kind regards,
Stephan
Please go through New Seller Verification again. There are links on your selling
pages that will prompt you to take each step.
Hello, at the New Seller Verification all is complete except add inventory. But
when I click on that it goes to the page:Seller Privileges Revoked
Please Contact BrickLink for further action.
So I am not able to complete the New Seller Verification again.
My store got 11th of January suspended, without reason.
I messaged Bricklink, but get no response.
I had about 22 orders, and shipped all on time, no negative feedback or anything
else.
I can't think of anything I broke any rules with.
I did log 5 minutes in on work in my account during the day I got suspended.
Could that have been the issue?
I don't know what to do, would really like to start selling again.
Also I have no acces to my inventory and locations now!!
Kind regards,
Stephan
Please go through New Seller Verification again. There are links on your selling
pages that will prompt you to take each step.
Hello, at the New Seller Verification all is complete except add inventory. But
when I click on that it goes to the page:Seller Privileges Revoked
Please Contact BrickLink for further action.
So I am not able to complete the New Seller Verification again.
My store got 11th of January suspended, without reason.
I messaged Bricklink, but get no response.
I had about 22 orders, and shipped all on time, no negative feedback or anything
else.
I can't think of anything I broke any rules with.
I did log 5 minutes in on work in my account during the day I got suspended.
Could that have been the issue?
I don't know what to do, would really like to start selling again.
Also I have no acces to my inventory and locations now!!
Kind regards,
Stephan
Please go through New Seller Verification again. There are links on your selling
pages that will prompt you to take each step.
Hello, at the New Seller Verification all is complete except add inventory. But
when I click on that it goes to the page:Seller Privileges Revoked
Please Contact BrickLink for further action.
So I am not able to complete the New Seller Verification again.
Kind regards,
Stephan
There you go.
Hello,
Thank you, appreciate it for the fast response!
I do have another issue, when added the Stripe payment it shows now an error,
every time I try to save even adding the boxes: Please indicate the buyer type
(Domestic, International, or both) for which this method will be available by
checking the boxes below
But a customer also says he can't order at my shop and every time he tries
to purchase it goes back to the shop, he even shared a video of it:
Hello, it´s the same for me, even tried to disable adblocker.
I have uploaded short clip of this error: https://streamable.com/ggu020
I just created cart from wishlist, can´t get past this, so I can´t choose payment
method, weird.
My store got 11th of January suspended, without reason.
I messaged Bricklink, but get no response.
I had about 22 orders, and shipped all on time, no negative feedback or anything
else.
I can't think of anything I broke any rules with.
I did log 5 minutes in on work in my account during the day I got suspended.
Could that have been the issue?
I don't know what to do, would really like to start selling again.
Also I have no acces to my inventory and locations now!!
Kind regards,
Stephan
Please go through New Seller Verification again. There are links on your selling
pages that will prompt you to take each step.
Hello, at the New Seller Verification all is complete except add inventory. But
when I click on that it goes to the page:Seller Privileges Revoked
Please Contact BrickLink for further action.
So I am not able to complete the New Seller Verification again.
Kind regards,
Stephan
There you go.
Hello,
Thank you, appreciate it for the fast response!
I do have another issue, when added the Stripe payment it shows now an error,
every time I try to save even adding the boxes: Please indicate the buyer type
(Domestic, International, or both) for which this method will be available by
checking the boxes below
I have the exact same problem with when I should activate Stripe payment.
I asked for advice here on the forum a couple of weeks ago and got some advice
to try but none of it worked so still stuck in the same place.
Hello, it´s the same for me, even tried to disable adblocker.
I have uploaded short clip of this error: https://streamable.com/ggu020
As is, it's 100% normal: you can see 3 scripts are killed by uBlock Origin.
I know, I've the same (+ other things)
To order on BrickLink (and the majority of the websites) you've to
make sure you authorize scripts, cookies and such.
Again, when I see this video, it's 100% normal it doesn't work.
Hello, he told me it works at other stores.
So I let my friend try it and when he adds items in his shopping cart and wants
to proceeds to checkout he also gets redirected again to the shop..
Hello, he told me it works at other stores.
So I let my friend try it and when he adds items in his shopping cart and wants
to proceeds to checkout he also gets redirected again to the shop..
So there must be an issue somewhere.
Problem resides between keyboard and chair.
You may not believe me, no problem.
Please better wait 3 weeks for the Help Desk.
As also it can work with a payment on PayPal on site and not with Stripe - depending
the blocked requests.
There's a Safe mode in Firefox to test without ANY add-on.
On Windows, hold down the Shift key while starting Firefox with a double-click
on the Firefox desktop shortcut
On Mac, hold down the Options key while starting Firefox
Hello, he told me it works at other stores.
So I let my friend try it and when he adds items in his shopping cart and wants
to proceeds to checkout he also gets redirected again to the shop..
So there must be an issue somewhere.
Problem resides between keyboard and chair.
You may not believe me, no problem.
Please better wait 3 weeks for the Help Desk.
As also it can work with a payment on PayPal on site and not with Stripe - depending
the blocked requests.
There's a Safe mode in Firefox to test without ANY add-on.
On Windows, hold down the Shift key while starting Firefox with a double-click
on the Firefox desktop shortcut
On Mac, hold down the Options key while starting Firefox
HTH
Hello, ofcourse I believe you, but I can also not in any way proceed to checkout
on my store. When I click it, it goes to the standard shop page again. Are you
able to try at my store and see if it works?
Hello, he told me it works at other stores.
So I let my friend try it and when he adds items in his shopping cart and wants
to proceeds to checkout he also gets redirected again to the shop..
So there must be an issue somewhere.
Problem resides between keyboard and chair.
You may not believe me, no problem.
Please better wait 3 weeks for the Help Desk.
As also it can work with a payment on PayPal on site and not with Stripe - depending
the blocked requests.
There's a Safe mode in Firefox to test without ANY add-on.
On Windows, hold down the Shift key while starting Firefox with a double-click
on the Firefox desktop shortcut
On Mac, hold down the Options key while starting Firefox
HTH
Hello, ofcourse I believe you, but I can also not in any way proceed to checkout
on my store. When I click it, it goes to the standard shop page again. Are you
able to try at my store and see if it works?
Not sure if I'm misunderstanding but it's not possible to buy from your
own store on Bricklink, so you wouldn't be able to get to the checkout stage
in your own store.
Hello, he told me it works at other stores.
So I let my friend try it and when he adds items in his shopping cart and wants
to proceeds to checkout he also gets redirected again to the shop..
So there must be an issue somewhere.
Problem resides between keyboard and chair.
You may not believe me, no problem.
Please better wait 3 weeks for the Help Desk.
As also it can work with a payment on PayPal on site and not with Stripe - depending
the blocked requests.
There's a Safe mode in Firefox to test without ANY add-on.
On Windows, hold down the Shift key while starting Firefox with a double-click
on the Firefox desktop shortcut
On Mac, hold down the Options key while starting Firefox
HTH
Hello, ofcourse I believe you, but I can also not in any way proceed to checkout
on my store. When I click it, it goes to the standard shop page again. Are you
able to try at my store and see if it works?
Not sure if I'm misunderstanding but it's not possible to buy from your
own store on Bricklink, so you wouldn't be able to get to the checkout stage
in your own store.
He made an extra account (WanderSTEINE) for that purpose. Works fine for testing
your own shop....
He made an extra account (WanderSTEINE) for that purpose. Works fine for testing
your own shop....
Breaking the rules is not a good idea.
your allowed ohto open a second account for testing
I tried disconnecting the Stripe, because that was already giving an error as
stated before.
But still the same issue when trying to proceed to checkout.
He made an extra account (WanderSTEINE) for that purpose. Works fine for testing
your own shop....
Breaking the rules is not a good idea.
your allowed to open a second account for testing
The terms of service still limit users to one account, unless permission is sought
for a second account.
Hello, that was not my account, it is of my younger brother named Wander
My name is Stephan and named my store after him.
Anyways, maybe it is because of the seller verification? Because 2 are complete
and 1 is at approved or is that normal??:
Step 1: Add shipping methods
COMPLETE
Step 2: Add inventory to your store
COMPLETE
Step 3: Submit required documentation
APPROVED
Once we receive your Seller Verification request, we will review the information
and contact you
Also this problem with the feedbacks showing you've got no feedback.
If it's not a problem (and not a verification problem), I may:
* save on your PC a copy of everything (Terms, make screen copies of your shop
settings etc),
* progressively remove (empty) everything like About, Terms, shipping methods,
even payment methods, pics, ...
To see if something's blocking it, because it may show something's missing
(notFound.asp)?
Please don't break everything and tell me I said it I'm really tired
as of right now, and can't think clearly.
Very sorry.
I think it does has something to do with the Selling verification. When I switched
to the XP variant on my shop it said store is closed since 14th November, and
there it wasn't even possible to click on checkout (which is possible on
other stores). Also shipping said TBD, while I have flat shipping rates.
I closed the store and than tried to open again, but couldn't it said to
complete seller Verification, but I have done that. Or the Admin only opened
my shop again, but the seller verification was still open, but I can not change
or add anything in it.
Step 1: Add shipping methods
COMPLETE
Step 2: Add inventory to your store
COMPLETE
Step 3: Submit required documentation
APPROVED
Once we receive your Seller Verification request, we will review the information
and contact you
He made an extra account (WanderSTEINE) for that purpose. Works fine for testing
your own shop....
Breaking the rules is not a good idea.
your allowed to open a second account for testing
The terms of service still limit users to one account, unless permission is sought
for a second account.
Russell said it in forum somewhere.
I guess for legitimately and only trying to debug your own shop not working,
I can't see why it wouldn't be possible.
He made an extra account (WanderSTEINE) for that purpose. Works fine for testing
your own shop....
Breaking the rules is not a good idea.
your allowed to open a second account for testing
The terms of service still limit users to one account, unless permission is sought
for a second account.
Russell said it in forum somewhere.
I guess for legitimately and only trying to debug your own shop not working,
I can't see why it wouldn't be possible.
Hello, ofcourse I believe you, but I can also not in any way proceed to checkout
on my store. When I click it, it goes to the standard shop page again. Are you
able to try at my store and see if it works?
I tried, and yes there's a problem.
When clicking "Proceed to Checkout" the page loops back to the shop.
Weird.
Hello, ofcourse I believe you, but I can also not in any way proceed to checkout
on my store. When I click it, it goes to the standard shop page again. Are you
able to try at my store and see if it works?
I tried, and yes there's a problem.
When clicking "Proceed to Checkout" the page loops back to the shop.
Weird.
Hello, ofcourse I believe you, but I can also not in any way proceed to checkout
on my store. When I click it, it goes to the standard shop page again. Are you
able to try at my store and see if it works?
I tried, and yes there's a problem.
When clicking "Proceed to Checkout" the page loops back to the shop.
Weird.
Let me try a test.
There are quest to Stripe (csp-report) which may try to connect to Stripe, but
your shop doesn't provide stripe, and they generate errors.
Did at one moment you tried to register to Stripe and associate your shop to
a shop account?
Maybe it's not completed, not working, then everything breaks.
He doesn't have any feedback as a seller, only as a buyer.
I am selling for years only on brickowl and am starting since few weeks on bricklink
to also sell. Until now the experience as a sellers is frustrating compared to
buying on bricklink.
He doesn't have any feedback as a seller, only as a buyer.
I am selling for years only on brickowl and am starting since few weeks on bricklink
to also sell. Until now the experience as a sellers is frustrating compared to
buying on bricklink.
And apparently someone fixed it as the check out works in your Shop this morning!
Yay!
Yes, selling is far more difficult than buyin, but once set up your BrickLink
shop will work. Simply just keep on getting informed and learn, that helps in
case of
He doesn't have any feedback as a seller, only as a buyer.
I am selling for years only on brickowl and am starting since few weeks on bricklink
to also sell. Until now the experience as a sellers is frustrating compared to
buying on bricklink.
And apparently someone fixed it as the check out works in your Shop this morning!
Yay!
Yes, selling is far more difficult than buyin, but once set up your BrickLink
shop will work. Simply just keep on getting informed and learn, that helps in
case of
Wishing you the best!
Hello,
Thanks yesterday in the evening late admin sent message in the seller verification
that that was the issue and resetten it to complete again, after that all was
working properly again luckily.
Hello, ofcourse I believe you, but I can also not in any way proceed to checkout
on my store. When I click it, it goes to the standard shop page again. Are you
able to try at my store and see if it works?
I tried, and yes there's a problem.
When clicking "Proceed to Checkout" the page loops back to the shop.
Weird.
Let me try a test.
Maybe all the non-ascii characters in the store name.
My store got 11th of January suspended, without reason.
I messaged Bricklink, but get no response.
I had about 22 orders, and shipped all on time, no negative feedback or anything
else.
I can't think of anything I broke any rules with.
I did log 5 minutes in on work in my account during the day I got suspended.
Could that have been the issue?
I don't know what to do, would really like to start selling again.
Also I have no acces to my inventory and locations now!!
Kind regards,
Stephan
You should be suspended for extremely high prices.
Just kidding of course, having your shop suspended isn’t funny and you can set
your own prices.
But I am not kidding about your prices, your white chicken is about 7 times more
expensive than other Dutch sellers offer and this is just 1 of many examples
in your store.
Try removing the pictures from your store name. Although many functions are username
based, it may be that junk characters in the store name is messing up a link
or some background processing.
Try removing the pictures from your store name. Although many functions are username
based, it may be that junk characters in the store name is messing up a link
or some background processing.
Maybe, or bad luck - many have these gadgets, example:
Try removing the pictures from your store name. Although many functions are username
based, it may be that junk characters in the store name is messing up a link
or some background processing.
Maybe, or bad luck - many have these gadgets, example:
Netherlands
Canada, Ontario
France, Provence-Alpes-Côte d'Azur
USA, Texas
Sweden, Kalmar
United Kingdom, England
I'm really tired
