| Discussion Forum: Thread 352644 |
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| | | Author: | thehatcherman  | | Posted: | Jan 13, 2024 12:30 | | Subject: | Seller won't change status to shipped | | Viewed: | 149 times | | Topic: | Buying | |
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| So odd thing.
Bought a figure from a guy. He shipped it. I got it. However, he still hasn't
changed the sale from paid to shipped. As a result, even though I got it,
I can't mark it complete.
I've emailed him like 3 times now, and even though he said he would change
it, its still sitting there as paid.
Any suggestions? I mean I got the thing I bought so I'm ok, I guess my
OCD is kicking in lol.
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| | | | | Author: | Nubs_Select | | Posted: | Jan 13, 2024 12:46 | | Subject: | Re: Seller won't change status to shipped | | Viewed: | 71 times | | Topic: | Buying | |
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| In Buying, thehatcherman writes:
| | So odd thing.
Bought a figure from a guy. He shipped it. I got it. However, he still hasn't
changed the sale from paid to shipped. As a result, even though I got it,
I can't mark it complete.
I've emailed him like 3 times now, and even though he said he would change
it, its still sitting there as paid.
Any suggestions? I mean I got the thing I bought so I'm ok, I guess my
OCD is kicking in lol.
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You should be able to file the order to make it disappear
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| | | | | | | Author: | thehatcherman | | Posted: | Jan 14, 2024 13:21 | | Subject: | Re: Seller won't change status to shipped | | Viewed: | 35 times | | Topic: | Buying | |
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| In Buying, Nubs_Select writes:
| | In Buying, thehatcherman writes:
| | So odd thing.
Bought a figure from a guy. He shipped it. I got it. However, he still hasn't
changed the sale from paid to shipped. As a result, even though I got it,
I can't mark it complete.
I've emailed him like 3 times now, and even though he said he would change
it, its still sitting there as paid.
Any suggestions? I mean I got the thing I bought so I'm ok, I guess my
OCD is kicking in lol.
|
You should be able to file the order to make it disappear
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I thought of that, but the option to file isn't available on that order.
I assume its because its not marked complete.
Oh well, if he doesn't care enough to update his store, its not my problem.
I got my Lego.
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| | | | | | | | | Author: | SylvainLS | | Posted: | Jan 14, 2024 13:51 | | Subject: | Re: Seller won't change status to shipped | | Viewed: | 43 times | | Topic: | Buying | |
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| In Buying, thehatcherman writes:
| | […]
I thought of that, but the option to file isn't available on that order.
I assume its because its not marked complete.
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To be precise, it’s because it’s never been marked as Shipped.
You should be able to file anytime atfer that.
| | Oh well, if he doesn't care enough to update his store, its not my problem.
I got my Lego.
|
Was it marked paid first? Was it an Onsite payment (Stripe or PayPal Onsite)
and you paid it offsite?
As BL is not involved with taxes in Canada, the seller should be able to change
the payment status but, until they do, they can’t set it to Shipped.
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| | | | | | | | | | | Author: | thehatcherman | | Posted: | Jan 15, 2024 05:40 | | Subject: | Re: Seller won't change status to shipped | | Viewed: | 47 times | | Topic: | Buying | |
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| In Buying, SylvainLS writes:
| | In Buying, thehatcherman writes:
| | […]
I thought of that, but the option to file isn't available on that order.
I assume its because its not marked complete.
|
To be precise, it’s because it’s never been marked as Shipped.
You should be able to file anytime atfer that.
| | Oh well, if he doesn't care enough to update his store, its not my problem.
I got my Lego.
|
Was it marked paid first? Was it an Onsite payment (Stripe or PayPal Onsite)
and you paid it offsite?
As BL is not involved with taxes in Canada, the seller should be able to change
the payment status but, until they do, they can’t set it to Shipped.
|
It is marked paid. I paid using onsite paypal. And I've asked him 3 times
to update it to shipped. The last time he said it was done. It is not.
I will probably ask him one last time. I don't understand why he doesn't
just do it.
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| | | | | | | | | | | | | Author: | Nubs_Select | | Posted: | Jan 15, 2024 12:18 | | Subject: | Re: Seller won't change status to shipped | | Viewed: | 44 times | | Topic: | Buying | |
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| In Buying, thehatcherman writes:
| | In Buying, SylvainLS writes:
| | In Buying, thehatcherman writes:
| | […]
I thought of that, but the option to file isn't available on that order.
I assume its because its not marked complete.
|
To be precise, it’s because it’s never been marked as Shipped.
You should be able to file anytime atfer that.
| | Oh well, if he doesn't care enough to update his store, its not my problem.
I got my Lego.
|
Was it marked paid first? Was it an Onsite payment (Stripe or PayPal Onsite)
and you paid it offsite?
As BL is not involved with taxes in Canada, the seller should be able to change
the payment status but, until they do, they can’t set it to Shipped.
|
It is marked paid. I paid using onsite paypal. And I've asked him 3 times
to update it to shipped. The last time he said it was done. It is not.
I will probably ask him one last time. I don't understand why he doesn't
just do it.
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Maybe the seller is forgetting to click save changes. Maybe they think that they
just have to change the drop-down and it works
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| | | | | | | | | | | | | | | Author: | thehatcherman | | Posted: | Jan 18, 2024 18:25 | | Subject: | Re: Seller won't change status to shipped | | Viewed: | 34 times | | Topic: | Buying | |
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| Contacted seller again about it. He maintains that he did change it to shipped,
and that when he looks at the orders page on his end, it is showing shipped.
I have put in a help desk ticked to figure out what is going on.
In Buying, Nubs_Select writes:
| | In Buying, thehatcherman writes:
| | In Buying, SylvainLS writes:
| | In Buying, thehatcherman writes:
| | […]
I thought of that, but the option to file isn't available on that order.
I assume its because its not marked complete.
|
To be precise, it’s because it’s never been marked as Shipped.
You should be able to file anytime atfer that.
| | Oh well, if he doesn't care enough to update his store, its not my problem.
I got my Lego.
|
Was it marked paid first? Was it an Onsite payment (Stripe or PayPal Onsite)
and you paid it offsite?
As BL is not involved with taxes in Canada, the seller should be able to change
the payment status but, until they do, they can’t set it to Shipped.
|
It is marked paid. I paid using onsite paypal. And I've asked him 3 times
to update it to shipped. The last time he said it was done. It is not.
I will probably ask him one last time. I don't understand why he doesn't
just do it.
|
Maybe the seller is forgetting to click save changes. Maybe they think that they
just have to change the drop-down and it works
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| | | | | | | | | | | | | | | | | Author: | Nubs_Select | | Posted: | Jan 18, 2024 18:55 | | Subject: | Re: Seller won't change status to shipped | | Viewed: | 38 times | | Topic: | Buying | |
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| Hmm. that does seem weird. I wonder if maybe he's looking at the wrong order.
try sharing the link to the order with him something like
https://www.bricklink.com/orderDetail.asp?ID=XXXXXXXX
(replacing X with the order number) and both of you should be able to access
the page then ask him via email to send a photo of the top of the screen like
this and then compare it to make 100% its the same order
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Canada, Ontario
France, Nouvelle-Aquitaine
