| Discussion Forum: Thread 352578 |
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| | | Author: | DizneyBricks  | | Posted: | Jan 11, 2024 11:05 | | Subject: | NSS | | Viewed: | 140 times | | Topic: | Help | |
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| I have a customer who received her order. She ordered parts listed undetermined
type. she received 1 of each type of piece. She placed a NSS on her order.
This goes against me. Who do I contact to get this off?
Have a Magical Day,
Dusty
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| | | | | Author: | 1001bricks | | Posted: | Jan 11, 2024 11:18 | | Subject: | Re: NSS | | Viewed: | 55 times | | Topic: | Help | |
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| In Help, DizneyBricks writes:
| | I have a customer who received her order. She ordered parts listed undetermined
type. she received 1 of each type of piece.
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Too bad.
Luckily, things are to change:
https://www.bricklink.com/messageThread.asp?ID=352477&nID=1447090
Everyone's happy of this change in forum 
| | She placed a NSS on her order.
This goes against me. Who do I contact to get this off?
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Is that a low value like 20 cents or a dollar?
Refund both parts and move on, it's not worth a 3 weeks fights, IMO.
If refunded, the NSS will be removed.
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| | | | | Author: | Nubs_Select | | Posted: | Jan 11, 2024 12:20 | | Subject: | Re: NSS | | Viewed: | 51 times | | Topic: | Help | |
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| Send proof of shipping to bricklink. They have a backlog right now but once they
get to it (currently like 3-4 weeks) they will remove (or if completed presumably
undo) the nss
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| | | | | | | Author: | DizneyBricks | | Posted: | Jan 11, 2024 14:40 | | Subject: | Re: NSS | | Viewed: | 43 times | | Topic: | Help | |
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| In Help, Nubs_Select writes:
| | Send proof of shipping to bricklink. They have a backlog right now but once they
get to it (currently like 3-4 weeks) they will remove (or if completed presumably
undo) the nss
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Can you walk me through how to report send proof of shipment to Bricklink?
Have a Magical Day,
Dusty
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| | | | | | | | | Author: | Nubs_Select | | Posted: | Jan 11, 2024 14:42 | | Subject: | Re: NSS | | Viewed: | 33 times | | Topic: | Help | |
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| sorry its been a hot minute since Ive done that so dont know off the top of my
head but either through the problem page on the order or through the help desk
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| | | | | | | | | Author: | 1001bricks | | Posted: | Jan 11, 2024 14:45 | | Subject: | Re: NSS | | Viewed: | 41 times | | Topic: | Help | |
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| In Help, DizneyBricks writes:
| | In Help, Nubs_Select writes:
| | Send proof of shipping to bricklink. They have a backlog right now but once they
get to it (currently like 3-4 weeks) they will remove (or if completed presumably
undo) the nss
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Can you walk me through how to report send proof of shipment to Bricklink?
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Just post the link of the tracking (or to an image of the tracking like on imgur?)
in the NSS page where you can discuss with the buyer.
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| | | | | Author: | iprice | | Posted: | Jan 12, 2024 03:28 | | Subject: | Re: NSS | | Viewed: | 40 times | | Topic: | Help | |
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| In Help, DizneyBricks writes:
| | I have a customer who received her order. She ordered parts listed undetermined
type. she received 1 of each type of piece. She placed a NSS on her order.
This goes against me. Who do I contact to get this off?
Have a Magical Day,
Dusty
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I think this is a big problem with the NSS overall; the seller shipped, but did
not send the correct parts as ordered. I think this should come under a different
complaint to someone that didn't ship anything (or order never arrived).
It's easy for the seller to post an image/proof to show they shipped something
(which will cause the NSS to be removed), but it doesn't prove they shipped
the correct something! The buyer still might not have the items they paid for.
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| | | | | Author: | zorbanj | | Posted: | Jan 12, 2024 09:02 | | Subject: | Re: NSS | | Viewed: | 38 times | | Topic: | Help | |
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| This isn't a valid NSS. If a buyer ordered undetermined parts you can send
any variant.
Fill this out:
https://www.bricklink.com/helpDesk.asp?helpDeskID=122
I would also include a tracking link showing that the package was delivered.
In Help, DizneyBricks writes:
| | I have a customer who received her order. She ordered parts listed undetermined
type. she received 1 of each type of piece. She placed a NSS on her order.
This goes against me. Who do I contact to get this off?
Have a Magical Day,
Dusty
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USA, South Carolina
France, Provence-Alpes-Côte d'Azur
Canada, Ontario
United Kingdom, England
