Discussion Forum: Thread 352347

 Author: derekknapp View Messages Posted By derekknapp
 Posted: Jan 5, 2024 15:26
 Subject: NSS
 Viewed: 136 times
 Topic: Problem
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derekknapp (2438)

Location:  Canada, Ontario
Member Since Contact Type Status
Nov 16, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: all things building bricks
i had a 1st time byer by a set from me and after 2 months file a NSS report,
i was able to prove i shipped it. i have been trying to get it resolved now for
2 months(4 months from the order date) today it shows p in the mail with 2 Unclaimed
stickers on it and the shipping address is the same as his Brick link account,
no sooner did he File the NSS against me he has no longer communicated, i so
i move forward and try and resolve this with ot getting nagative feed back
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jan 5, 2024 15:58
 Subject: Re: NSS
 Viewed: 48 times
 Topic: Problem
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1001bricks (52463)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Problem, derekknapp writes:
  i had a 1st time byer by a set from me and after 2 months file a NSS report,
i was able to prove i shipped it. i have been trying to get it resolved now for
2 months(4 months from the order date) today it shows p in the mail with 2 Unclaimed
stickers on it and the shipping address is the same as his Brick link account,
no sooner did he File the NSS against me he has no longer communicated, i so
i move forward and try and resolve this with ot getting nagative feed back


If the order bounced back, simply fully refund and move on.

The NSS will be cancelled by the buyer/administration, and you may even get a
Positive FB!
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Jan 5, 2024 15:58
 Subject: Re: NSS
 Viewed: 46 times
 Topic: Problem
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peregrinator (781)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Problem, derekknapp writes:
  i had a 1st time byer by a set from me and after 2 months file a NSS report,
i was able to prove i shipped it. i have been trying to get it resolved now for
2 months(4 months from the order date) today it shows p in the mail with 2 Unclaimed
stickers on it and the shipping address is the same as his Brick link account,
no sooner did he File the NSS against me he has no longer communicated, i so
i move forward and try and resolve this with ot getting nagative feed back

Give the buyer refund and send proof of refund to BrickLink.

I don't think there's anything you can do to avoid negative feedback.