| Discussion Forum: Thread 352063 |
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| | | Author: | Gaston.La.Brick  | | Posted: | Dec 29, 2023 12:09 | | Subject: | Improve "tracking no" field on the order | | Viewed: | 98 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| I get regular questions from customers where the tracking information is. I did
supply it on the order, but clearly it's not visible enough.
Secondly, the "tracking no" is not sufficient. Better would be "tracking
link", so the seller can put the whole link in it, after which BrickLink
could show it on the order list and detail, for example with a clickable "tracking
icon", like a globe or small delivery truck.
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| | | | | Author: | jennnifer | | Posted: | Dec 29, 2023 12:23 | | Subject: | Re: Improve "tracking no" field on the order | | Viewed: | 41 times | | Topic: | Suggestions | |
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| In Suggestions, Gaston.La.Brick writes:
| | I get regular questions from customers where the tracking information is. I did
supply it on the order, but clearly it's not visible enough.
Secondly, the "tracking no" is not sufficient. Better would be "tracking
link", so the seller can put the whole link in it, after which BrickLink
could show it on the order list and detail, for example with a clickable "tracking
icon", like a globe or small delivery truck.
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You can easily add the tracking number (with a macro) to the Drive Thru! message.
You can also manually add the link there as well.
~Jen
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| | | | | | | Author: | Gaston.La.Brick | | Posted: | Dec 29, 2023 12:57 | | Subject: | Re: Improve "tracking no" field on the order | | Viewed: | 27 times | | Topic: | Suggestions | |
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| In Suggestions, jennnifer writes:
| | In Suggestions, Gaston.La.Brick writes:
| | I get regular questions from customers where the tracking information is. I did
supply it on the order, but clearly it's not visible enough.
Secondly, the "tracking no" is not sufficient. Better would be "tracking
link", so the seller can put the whole link in it, after which BrickLink
could show it on the order list and detail, for example with a clickable "tracking
icon", like a globe or small delivery truck.
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You can easily add the tracking number (with a macro) to the Drive Thru! message.
You can also manually add the link there as well.
~Jen
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You are correct there are ways to sweeten the deal (if that's the correct
expression). But my suggestion was more in the context something like a tracking
link shouldn't be that hard to enter (using url shorteners and all).
And part of the suggestion, is to display it to the buyer as a clickable link
on the order detail and overview page. So not only in a message that will most
likely not be read. People tend to go look for the tracking information once
the date they expected the package has passed.
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| | | | | Author: | wildchicken13 | | Posted: | Dec 29, 2023 12:31 | | Subject: | Re: Improve "tracking no" field on the order | | Viewed: | 30 times | | Topic: | Suggestions | |
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| In Suggestions, Gaston.La.Brick writes:
| | I get regular questions from customers where the tracking information is. I did
supply it on the order, but clearly it's not visible enough.
Secondly, the "tracking no" is not sufficient. Better would be "tracking
link", so the seller can put the whole link in it, after which BrickLink
could show it on the order list and detail, for example with a clickable "tracking
icon", like a globe or small delivery truck.
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You can put anything you want in the tracking number field, including links.
However, there's a 50 character limit, so you may have to use a URL shortener
like Bitly. Also, the link is not clickable on the order details page, so the
buyer will have to manually highlight and copy it.
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| | | | | | | Author: | Gaston.La.Brick | | Posted: | Dec 29, 2023 12:55 | | Subject: | Re: Improve "tracking no" field on the order | | Viewed: | 26 times | | Topic: | Suggestions | |
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| In Suggestions, wildchicken13 writes:
| | In Suggestions, Gaston.La.Brick writes:
| | I get regular questions from customers where the tracking information is. I did
supply it on the order, but clearly it's not visible enough.
Secondly, the "tracking no" is not sufficient. Better would be "tracking
link", so the seller can put the whole link in it, after which BrickLink
could show it on the order list and detail, for example with a clickable "tracking
icon", like a globe or small delivery truck.
|
You can put anything you want in the tracking number field, including links.
However, there's a 50 character limit, so you may have to use a URL shortener
like Bitly. Also, the link is not clickable on the order details page, so the
buyer will have to manually highlight and copy it.
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You are correct. However, something like a tracking link shouldn't be that
hard to enter (using url shorteners and all).
And part of the suggestion, is to display it to the buyer as a clickable link
on the order detail and overview page.
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| | | | | Author: | 1001bricks | | Posted: | Dec 29, 2023 13:21 | | Subject: | Re: Improve "tracking no" field on the order | | Viewed: | 41 times | | Topic: | Suggestions | |
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| In Suggestions, Gaston.La.Brick writes:
| | I get regular questions from customers where the tracking information is. I did
supply it on the order, but clearly it's not visible enough.
Secondly, the "tracking no" is not sufficient. Better would be "tracking
link", so the seller can put the whole link in it, after which BrickLink
could show it on the order list and detail, for example with a clickable "tracking
icon", like a globe or small delivery truck.
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I never trie if you can input an URL in this field, but I'd be BrickLink
I would NOT allow this.
Even by mistake erm... one could put ANY URL or a shortened one sending to anywhere,
including a private site showing forged tracking info!
I tried "belgianposts.com", it doesn't exists, and could be acquired
for few dollars to display whatever you wish.
In short, for security reasons BrickLink shouldn't show any URL the seller
(or worse, a hacked shop) could provide.
On the other hand, you can set this up in your e-mail template, or send it more
or less manually to the buyer - or people can use tens of universal shipping
trackers (find them on google).
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