This week we plan to deploy a tax solution for Norway Value Added Tax (VAT).
This change will be affecting sellers and buyers in Norway as well as all sellers
who are selling to this country.
Here is a summary of changes to come:
1. For orders that are imported into Norway, where the value of each individual
item is less than NOK 3,000, VAT will be collected and remitted by BrickLink.
2. Sellers must have at least one on-site payment method available in their store
to process all orders where tax is collected by BrickLink.
3. Starting with the upcoming January 5th billing cycle, Norway sellers will
have VAT applied to their seller fees.
4. Registered business sellers in Norway will now have the option to add their
registration information in their store settings. For these sellers, VAT will
not be added to their monthly fees.
This week we plan to deploy a tax solution for Norway Value Added Tax (VAT).
This change will be affecting sellers and buyers in Norway as well as all sellers
who are selling to this country.
Yay!
Imagine - these poor guys already don't have any night...
As a buyer in Norway, I'm very happy to hear this. It means I'll be able
to continue making purchases without having to pay 20–25 USD in fees and customs
for every single small order when it arrives. Had this change not been implemented
on BL, it would've made most of my orders prohibitively expensive. I cannot
stress enough how welcome this change is.
Sellers be aware: it's very important to mark the outside of packages
with this new info. It's usually recommended to have this with the seller's
address, something like "VAT paid by LEGO BrickLink, Inc., VOEC #(insert
number here*)". In my experience, this or similar markings has worked
well on other marketplaces like eBay and Etsy.
* BL's VOEC number is not yet available on the help page, but I'm
hoping it will be soon or that a helpful person might be able to share it here.
As a buyer in Norway, I'm very happy to hear this. It means I'll be able
to continue making purchases without having to pay 20–25 USD in fees and customs
for every single small order when it arrives. Had this change not been implemented
on BL, it would've made most of my orders prohibitively expensive. I cannot
stress enough how welcome this change is.
Sellers be aware: it's very important to mark the outside of packages
with this new info. It's usually recommended to have this with the seller's
address, something like "VAT paid by LEGO BrickLink, Inc., VOEC #(insert
number here*)". In my experience, this or similar markings has worked
well on other marketplaces like eBay and Etsy.
* BL's VOEC number is not yet available on the help page, but I'm
hoping it will be soon or that a helpful person might be able to share it here.
I don't think they will share the VOEC number publicly - it will only appear
on VAT receipts for actual orders. This is the case with BL's IOSS numbers
for the UK and EU.
This week we plan to deploy a tax solution for Norway Value Added Tax (VAT).
This change will be affecting sellers and buyers in Norway as well as all sellers
who are selling to this country.
Here is a summary of changes to come:
1. For orders that are imported into Norway, where the value of each individual
item is less than NOK 3,000, VAT will be collected and remitted by BrickLink.
2. Sellers must have at least one on-site payment method available in their store
to process all orders where tax is collected by BrickLink.
3. Starting with the upcoming January 5th billing cycle, Norway sellers will
have VAT applied to their seller fees.
4. Registered business sellers in Norway will now have the option to add their
registration information in their store settings. For these sellers, VAT will
not be added to their monthly fees.
This change about the 3000nok minimum buy makes me automatically not able to
buy in 50% of all stores in bricklink, just because im located in norway they
dont want to trade with us.
I can no longer buy from any stores and it sucks, and on top of it i must also
pay 25% more on checkout in the storess that do,im actually forced to stop my
hobby with this changes so frustrating!
This change about the 3000nok minimum buy makes me automatically not able to
buy in 50% of all stores in bricklink, just because im located in norway they
dont want to trade with us.
If you’re seeing a yellow panel “Seller does not support orders shipping to Norway
when each item is less than NOK 3,000 (~US $273.59)” in a store, it’s because
the seller doesn’t have an Onsite payment method associated with Norway.
Onsite payment methods are Stripe or ‘PayPal Onsite’ (not ‘PayPal’).
An Onsite payment method is necessary for BL to collect the import VAT.
So, IOW, it’s not a new ‘minimum buy,’ it’s a ‘failure’ from the sellers to provide
an Onsite payment method for you and you should redirect them to CE_Anastasia’s
post.
Also, as already said, it’s because of a Norvegian law, not a whim from BrickLink.
I can no longer buy from any stores and it sucks, and on top of it i must also
pay 25% more on checkout in the storess that do,im actually forced to stop my
hobby with this changes so frustrating!
You’re actually paying less with this new rules than you did before when BL collects
VAT (so, items below NOK 3,000) because you don’t have to pay a brokering fee
to the postal or courrier services at delivery.
Before: pay 1,000 to the seller, plus pay 250 + brokering fee at delivery.
Now: pay 1,250 to seller+BL, nothing at delivery.
And if you buy items that are all above NOK 3,000, you pay at delivery like before.
Yesterday I recieved my first package after this new system, and sadly I had
to pay the VAT again at pick up since the VOEC number was not registered or printed
on the package by the seller.
What is my next step to get a refund of the VAT paid to BL?
In Administrative, CE_Anastasia writes:
Dear BrickLink members,
This week we plan to deploy a tax solution for Norway Value Added Tax (VAT).
This change will be affecting sellers and buyers in Norway as well as all sellers
who are selling to this country.
Here is a summary of changes to come:
1. For orders that are imported into Norway, where the value of each individual
item is less than NOK 3,000, VAT will be collected and remitted by BrickLink.
2. Sellers must have at least one on-site payment method available in their store
to process all orders where tax is collected by BrickLink.
3. Starting with the upcoming January 5th billing cycle, Norway sellers will
have VAT applied to their seller fees.
4. Registered business sellers in Norway will now have the option to add their
registration information in their store settings. For these sellers, VAT will
not be added to their monthly fees.
Yesterday I recieved my first package after this new system, and sadly I had
to pay the VAT again at pick up since the VOEC number was not registered or printed
on the package by the seller.
What is my next step to get a refund of the VAT paid to BL?
VOEC HAS to be written at least in the postal address/sticker.
The BrickLink receipt to include for Customs office is sent to the seller and
he has to put it in a clear plastic pocket outside the envelope/parcel.
It's not BrickLink fault, and they won't refund you.
Please contact the seller who apparently didn't do it properly, and try to
discuss with them. Please be cool; it's brand new for Norway (on BrickLink)
and I guess MANY aren't aware...
The same happend to me on my first order after the new system, seller forgot,
and did not write VIEC number on the outside.
The cost for handling at the post office you wont get refunded, but it should
be Bricklink's task to refund the taxes if you got proof of payment. It have
happen me a few times on ebay and its really easy to get them to refund taxes
as long as you have a copy of the recipt for paying taxes at Norwegian post office.
Norwegian post office on the other hand would never refund you as long as its
not possible to read VOEC number on the package some wear.
In Administrative, 1001bricks writes:
In Administrative, Tunsberg writes:
Yesterday I recieved my first package after this new system, and sadly I had
to pay the VAT again at pick up since the VOEC number was not registered or printed
on the package by the seller.
What is my next step to get a refund of the VAT paid to BL?
VOEC HAS to be written at least in the postal address/sticker.
The BrickLink receipt to include for Customs office is sent to the seller and
he has to put it in a clear plastic pocket outside the envelope/parcel.
It's not BrickLink fault, and they won't refund you.
Please contact the seller who apparently didn't do it properly, and try to
discuss with them. Please be cool; it's brand new for Norway (on BrickLink)
and I guess MANY aren't aware...
The same happend to me on my first order after the new system, seller forgot,
and did not write VIEC number on the outside.
The cost for handling at the post office you wont get refunded, but it should
be Bricklink's task to refund the taxes if you got proof of payment. It have
happen me a few times on ebay and its really easy to get them to refund taxes
as long as you have a copy of the recipt for paying taxes at Norwegian post office.
Norwegian post office on the other hand would never refund you as long as its
not possible to read VOEC number on the package some wear.
Yes, it should be the same for EU import VAT. But BrickLink doesn’t do it 😤
The same happend to me on my first order after the new system, seller forgot,
and did not write VIEC number on the outside.
The cost for handling at the post office you wont get refunded, but it should
be Bricklink's task to refund the taxes if you got proof of payment. It have
happen me a few times on ebay and its really easy to get them to refund taxes
as long as you have a copy of the recipt for paying taxes at Norwegian post office.
Norwegian post office on the other hand would never refund you as long as its
not possible to read VOEC number on the package some wear.
Yes, it should be the same for EU import VAT. But BrickLink doesn’t do it 😤
But it can't be BrickLink concern: they don't process the shipping and
apply the proper stickers / invoice, so they've no idea if the seller did
it well or not. In this case, why would they refund on an assumption? Sorry.
Yes, it should be the same for EU import VAT. But BrickLink doesn’t do it 😤
But it can't be BrickLink concern: they don't process the shipping and
apply the proper stickers / invoice, so they've no idea if the seller did
it well or not. In this case, why would they refund on an assumption? Sorry.
Yes, it should be the same for EU import VAT. But BrickLink doesn’t do it 😤
But it can't be BrickLink concern: they don't process the shipping and
apply the proper stickers / invoice, so they've no idea if the seller did
it well or not. In this case, why would they refund on an assumption? Sorry.
If a customer has been charged import VAT, then the supplier should refund
the customer the VAT that was charged at the point of supply.
“The solution allows sellers or deemed supplier marketplaces to reclaim
in subsequent IOSS returns any import VAT incorrectly charged by Customs.”
Oh OK then. Fair for the customer. But then the MarketPlace should communicate
with the seller, ensure they're educated on this subject, and in some cases
close the shop if they've to refund abnormally often. More Administration
rules to set up and tasks involved... Prettu complex IMO.
[…]
Oh OK then. Fair for the customer. But then the MarketPlace should communicate
with the seller, ensure they're educated on this subject, and in some cases
close the shop if they've to refund abnormally often. More Administration
rules to set up and tasks involved... Prettu complex IMO.
“I’m keeping your money because it’s too complicated for me to do more than what
I should do which is just to take that proof from Customs you gave me and refund
you.”
Besides, it’s not really fair to the customer: you buy €100, you pay +€20 of
VAT to the marketplace, and then €24 of VAT to customs (+ brokerage fee), and
you get refunded €20 by the marketplace.
You are still out €4 + the fee.
Better than being out €24 + the fee but not exactly fair.
Oh OK then. Fair for the customer. But then the MarketPlace should communicate
with the seller, ensure they're educated on this subject, and in some cases
close the shop if they've to refund abnormally often. More Administration
rules to set up and tasks involved... Prettu complex IMO.
“I’m keeping your money because it’s too complicated for me to do more than what
I should do which is just to take that proof from Customs you gave me and refund
you.”
Oh - it'd not be the first time they're late on something; see the Canadian
taxes, the markup margin taxation, and some buyer complained yesterday saying
he's not taxable
I meant, for now instead of waiting for BrickLink, it could be instead the Seller
role to refund the double taxation, especially if he didn't respected or
applied the due procedure.
The same happend to me on my first order after the new system, seller forgot,
and did not write VIEC number on the outside.
The cost for handling at the post office you wont get refunded, but it should
be Bricklink's task to refund the taxes if you got proof of payment. It have
happen me a few times on ebay and its really easy to get them to refund taxes
as long as you have a copy of the recipt for paying taxes at Norwegian post office.
Norwegian post office on the other hand would never refund you as long as its
not possible to read VOEC number on the package some wear.
In Administrative, 1001bricks writes:
In Administrative, Tunsberg writes:
Yesterday I recieved my first package after this new system, and sadly I had
to pay the VAT again at pick up since the VOEC number was not registered or printed
on the package by the seller.
What is my next step to get a refund of the VAT paid to BL?
VOEC HAS to be written at least in the postal address/sticker.
The BrickLink receipt to include for Customs office is sent to the seller and
he has to put it in a clear plastic pocket outside the envelope/parcel.
It's not BrickLink fault, and they won't refund you.
Please contact the seller who apparently didn't do it properly, and try to
discuss with them. Please be cool; it's brand new for Norway (on BrickLink)
and I guess MANY aren't aware...
According to bricklink instructions "You MUST NOT use BrickLink’s VOEC number
for any other purpose and NEVER write this number on your packages."
This contradicts what has been said above. Which one is it; MUST or MUST NOT?
The same happend to me on my first order after the new system, seller forgot,
and did not write VIEC number on the outside.
The cost for handling at the post office you wont get refunded, but it should
be Bricklink's task to refund the taxes if you got proof of payment. It have
happen me a few times on ebay and its really easy to get them to refund taxes
as long as you have a copy of the recipt for paying taxes at Norwegian post office.
Norwegian post office on the other hand would never refund you as long as its
not possible to read VOEC number on the package some wear.
In Administrative, 1001bricks writes:
In Administrative, Tunsberg writes:
Yesterday I recieved my first package after this new system, and sadly I had
to pay the VAT again at pick up since the VOEC number was not registered or printed
on the package by the seller.
What is my next step to get a refund of the VAT paid to BL?
VOEC HAS to be written at least in the postal address/sticker.
The BrickLink receipt to include for Customs office is sent to the seller and
he has to put it in a clear plastic pocket outside the envelope/parcel.
It's not BrickLink fault, and they won't refund you.
Please contact the seller who apparently didn't do it properly, and try to
discuss with them. Please be cool; it's brand new for Norway (on BrickLink)
and I guess MANY aren't aware...
According to bricklink instructions "You MUST NOT use BrickLink’s VOEC number
for any other purpose and NEVER write this number on your packages."
This contradicts what has been said above. Which one is it; MUST or MUST NOT?
MUST: registered on the CN 23 electronically (will not be visible on the printout)
MUST NOT: written on the package
Same as shipping from Norway to EU. Which did not work very well in the beginning
either as the Norwegian postal service had not made it possible to register the
number electronically in the start, but (except for Sweden) works very well now.
In Sweden they will charge VAT again if they suspect something is wrong, and
if you complain and document that all were correct, they will answer something
like "Yes, we can see that your information is correct, but since we charged
VAT, something must be wrong" And they will never admit that it was themselves
that made the mistake.
[…]
In Sweden they will charge VAT again if they suspect something is wrong, and
if you complain and document that all were correct, they will answer something
like "Yes, we can see that your information is correct, but since we charged
VAT, something must be wrong" And they will never admit that it was themselves
that made the mistake.
Bureaucracy….
Even when there’s an ombudsperson, it’s generally a pain because you need to
make a formal (written) complaint first, then you wait, then you appeal to the
mediator, then you wait again….
All that for a few euros.
The same happend to me on my first order after the new system, seller forgot,
and did not write VIEC number on the outside.
The cost for handling at the post office you wont get refunded, but it should
be Bricklink's task to refund the taxes if you got proof of payment. It have
happen me a few times on ebay and its really easy to get them to refund taxes
as long as you have a copy of the recipt for paying taxes at Norwegian post office.
Norwegian post office on the other hand would never refund you as long as its
not possible to read VOEC number on the package some wear.
In Administrative, 1001bricks writes:
In Administrative, Tunsberg writes:
Yesterday I recieved my first package after this new system, and sadly I had
to pay the VAT again at pick up since the VOEC number was not registered or printed
on the package by the seller.
What is my next step to get a refund of the VAT paid to BL?
VOEC HAS to be written at least in the postal address/sticker.
The BrickLink receipt to include for Customs office is sent to the seller and
he has to put it in a clear plastic pocket outside the envelope/parcel.
It's not BrickLink fault, and they won't refund you.
Please contact the seller who apparently didn't do it properly, and try to
discuss with them. Please be cool; it's brand new for Norway (on BrickLink)
and I guess MANY aren't aware...
According to bricklink instructions "You MUST NOT use BrickLink’s VOEC number
for any other purpose and NEVER write this number on your packages."
This contradicts what has been said above. Which one is it; MUST or MUST NOT?
MUST: registered on the CN 23 electronically (will not be visible on the printout)
MUST NOT: written on the package
Same as shipping from Norway to EU. Which did not work very well in the beginning
either as the Norwegian postal service had not made it possible to register the
number electronically in the start, but (except for Sweden) works very well now.
In Sweden they will charge VAT again if they suspect something is wrong, and
if you complain and document that all were correct, they will answer something
like "Yes, we can see that your information is correct, but since we charged
VAT, something must be wrong" And they will never admit that it was themselves
that made the mistake.
I'm trying to fill BL VOEC 7digit number in UPS site and it says format is
wrong.
So, I tried to add NO in the beginning and it didn't work, also played with
MVA and didn't work either.
So, is BrickLink's VOEC/TAX ID wrong or is it UPS site wrong?
Has anyone yet found where to enter the VOEC number when sending orders to Norway
from the UK via Royal Mail, I've asked Royal Mail a number of times and they
don't seem to know.
Thanks Steve
In Administrative, Give.Me.A.Brick writes:
In Administrative, helge writes:
In Administrative, LeeGo73 writes:
In Administrative, braten1 writes:
The same happend to me on my first order after the new system, seller forgot,
and did not write VIEC number on the outside.
The cost for handling at the post office you wont get refunded, but it should
be Bricklink's task to refund the taxes if you got proof of payment. It have
happen me a few times on ebay and its really easy to get them to refund taxes
as long as you have a copy of the recipt for paying taxes at Norwegian post office.
Norwegian post office on the other hand would never refund you as long as its
not possible to read VOEC number on the package some wear.
In Administrative, 1001bricks writes:
In Administrative, Tunsberg writes:
Yesterday I recieved my first package after this new system, and sadly I had
to pay the VAT again at pick up since the VOEC number was not registered or printed
on the package by the seller.
What is my next step to get a refund of the VAT paid to BL?
VOEC HAS to be written at least in the postal address/sticker.
The BrickLink receipt to include for Customs office is sent to the seller and
he has to put it in a clear plastic pocket outside the envelope/parcel.
It's not BrickLink fault, and they won't refund you.
Please contact the seller who apparently didn't do it properly, and try to
discuss with them. Please be cool; it's brand new for Norway (on BrickLink)
and I guess MANY aren't aware...
According to bricklink instructions "You MUST NOT use BrickLink’s VOEC number
for any other purpose and NEVER write this number on your packages."
This contradicts what has been said above. Which one is it; MUST or MUST NOT?
MUST: registered on the CN 23 electronically (will not be visible on the printout)
MUST NOT: written on the package
Same as shipping from Norway to EU. Which did not work very well in the beginning
either as the Norwegian postal service had not made it possible to register the
number electronically in the start, but (except for Sweden) works very well now.
In Sweden they will charge VAT again if they suspect something is wrong, and
if you complain and document that all were correct, they will answer something
like "Yes, we can see that your information is correct, but since we charged
VAT, something must be wrong" And they will never admit that it was themselves
that made the mistake.
I'm trying to fill BL VOEC 7digit number in UPS site and it says format is
wrong.
So, I tried to add NO in the beginning and it didn't work, also played with
MVA and didn't work either.
So, is BrickLink's VOEC/TAX ID wrong or is it UPS site wrong?
I have recived double VAT on both orders this week. Any one can help with returning
from bricklink the double VAT?
In Administrative, CE_Anastasia writes:
Dear BrickLink members,
This week we plan to deploy a tax solution for Norway Value Added Tax (VAT).
This change will be affecting sellers and buyers in Norway as well as all sellers
who are selling to this country.
Here is a summary of changes to come:
1. For orders that are imported into Norway, where the value of each individual
item is less than NOK 3,000, VAT will be collected and remitted by BrickLink.
2. Sellers must have at least one on-site payment method available in their store
to process all orders where tax is collected by BrickLink.
3. Starting with the upcoming January 5th billing cycle, Norway sellers will
have VAT applied to their seller fees.
4. Registered business sellers in Norway will now have the option to add their
registration information in their store settings. For these sellers, VAT will
not be added to their monthly fees.
Nobody can help you get the money back from Bricklink. Bricklink refuses any
repayment! Try the seller or your carrier.
Good luck!
In Administrative, Torandre writes:
I have recived double VAT on both orders this week. Any one can help with returning
from bricklink the double VAT?
In Administrative, CE_Anastasia writes:
Dear BrickLink members,
This week we plan to deploy a tax solution for Norway Value Added Tax (VAT).
This change will be affecting sellers and buyers in Norway as well as all sellers
who are selling to this country.
Here is a summary of changes to come:
1. For orders that are imported into Norway, where the value of each individual
item is less than NOK 3,000, VAT will be collected and remitted by BrickLink.
2. Sellers must have at least one on-site payment method available in their store
to process all orders where tax is collected by BrickLink.
3. Starting with the upcoming January 5th billing cycle, Norway sellers will
have VAT applied to their seller fees.
4. Registered business sellers in Norway will now have the option to add their
registration information in their store settings. For these sellers, VAT will
not be added to their monthly fees.
I have tried to contact Bricklink several time, but I have not recieved any response.
It looks like they want to keep the 80 euros.
It should be pretty simple for Bricklink. Either collect VAT and refund when
they make mistakes, or stop collecting VAT at all.
The seller says it is impossible for him to refund the VAT because it is already
sent to Bricklink. Does anyone know if that is correct?
If it is Bricklinks task to refund, and they do not respond, I guess my next
step should be to contact Norwegian tax authorities to get Bricklink delisted
from VOEC.
In Administrative, Torandre writes:
I have recived double VAT on both orders this week. Any one can help with returning
from bricklink the double VAT?
In Administrative, CE_Anastasia writes:
Dear BrickLink members,
This week we plan to deploy a tax solution for Norway Value Added Tax (VAT).
This change will be affecting sellers and buyers in Norway as well as all sellers
who are selling to this country.
Here is a summary of changes to come:
1. For orders that are imported into Norway, where the value of each individual
item is less than NOK 3,000, VAT will be collected and remitted by BrickLink.
2. Sellers must have at least one on-site payment method available in their store
to process all orders where tax is collected by BrickLink.
3. Starting with the upcoming January 5th billing cycle, Norway sellers will
have VAT applied to their seller fees.
4. Registered business sellers in Norway will now have the option to add their
registration information in their store settings. For these sellers, VAT will
not be added to their monthly fees.
I have tried to contact Bricklink several time, but I have not recieved any response.
It looks like they want to keep the 80 euros.
It should be pretty simple for Bricklink. Either collect VAT and refund when
they make mistakes, or stop collecting VAT at all.
The seller says it is impossible for him to refund the VAT because it is already
sent to Bricklink. Does anyone know if that is correct?
If it is Bricklinks task to refund, and they do not respond, I guess my next
step should be to contact Norwegian tax authorities to get Bricklink delisted
from VOEC.
In Administrative, Torandre writes:
I have recived double VAT on both orders this week. Any one can help with returning
from bricklink the double VAT?
In Administrative, CE_Anastasia writes:
Dear BrickLink members,
This week we plan to deploy a tax solution for Norway Value Added Tax (VAT).
This change will be affecting sellers and buyers in Norway as well as all sellers
who are selling to this country.
Here is a summary of changes to come:
1. For orders that are imported into Norway, where the value of each individual
item is less than NOK 3,000, VAT will be collected and remitted by BrickLink.
2. Sellers must have at least one on-site payment method available in their store
to process all orders where tax is collected by BrickLink.
3. Starting with the upcoming January 5th billing cycle, Norway sellers will
have VAT applied to their seller fees.
4. Registered business sellers in Norway will now have the option to add their
registration information in their store settings. For these sellers, VAT will
not be added to their monthly fees.
I can confirm that Paypal collects the VAT in behalf of Bricklink. The ammount
is taken from the total payment and automatically forwarded to Bricklink. The
seller does not have possession of the VAT money at any point in time.
I have tried to contact Bricklink several time, but I have not recieved any response.
It looks like they want to keep the 80 euros.
It should be pretty simple for Bricklink. Either collect VAT and refund when
they make mistakes, or stop collecting VAT at all.
The seller says it is impossible for him to refund the VAT because it is already
sent to Bricklink. Does anyone know if that is correct?
If it is Bricklinks task to refund, and they do not respond, I guess my next
step should be to contact Norwegian tax authorities to get Bricklink delisted
from VOEC.
In Administrative, Torandre writes:
I have recived double VAT on both orders this week. Any one can help with returning
from bricklink the double VAT?
In Administrative, CE_Anastasia writes:
Dear BrickLink members,
This week we plan to deploy a tax solution for Norway Value Added Tax (VAT).
This change will be affecting sellers and buyers in Norway as well as all sellers
who are selling to this country.
Here is a summary of changes to come:
1. For orders that are imported into Norway, where the value of each individual
item is less than NOK 3,000, VAT will be collected and remitted by BrickLink.
2. Sellers must have at least one on-site payment method available in their store
to process all orders where tax is collected by BrickLink.
3. Starting with the upcoming January 5th billing cycle, Norway sellers will
have VAT applied to their seller fees.
4. Registered business sellers in Norway will now have the option to add their
registration information in their store settings. For these sellers, VAT will
not be added to their monthly fees.
I've also had to pay doble VAT and have sendt messages both to the seller
and Admin at Bricklink. The seller says that I have to contact Bricklink, but
there has been no return to my request. I hope this issue will attended soon.
"Sellers are required to ensure that VOEC number issued by BrickLink is provided
to Norwegian Customs authorities for each order that contains only low-value
items.
Failure to provide a VOEC number from BrickLink may result in errors and delays
because an order’s value would have to be identified at the border.
How to provide the VOEC number digitally:
Freight by postal service:
Provide the VOEC number (7 digits) via «electronic advance data» (M33/ITMATT
V1.) when booking the freight from your local postal service. Enter your 7-digit
VOEC number in the ITMATT field «sender.identification.reference».
Freight by other transporters, for example couriers, express delivery services:
Enter your VOEC number (7 digits) in the EDI message or via API as directed by
the carrier when booking the freight.
You can find up-to-date information on how to sell goods within the VOEC scheme
to Norwegian consumers here. If you have questions about how to provide your
VOEC number digitally, please contact the carrier of your goods"
As fare as I know there has been no changes for the better. When will this be
fixed Bricklink? There are a lot of sellers not sending to Norway now because
of this problem. You need to fix this! At least let the seller return only VAT
to the buyer!
In Administrative, yhagger writes:
Anastasia has just updated the info page. Hopefully it will get better
"Sellers are required to ensure that VOEC number issued by BrickLink is provided
to Norwegian Customs authorities for each order that contains only low-value
items.
Failure to provide a VOEC number from BrickLink may result in errors and delays
because an order’s value would have to be identified at the border.
How to provide the VOEC number digitally:
Freight by postal service:
Provide the VOEC number (7 digits) via «electronic advance data» (M33/ITMATT
V1.) when booking the freight from your local postal service. Enter your 7-digit
VOEC number in the ITMATT field «sender.identification.reference».
Freight by other transporters, for example couriers, express delivery services:
Enter your VOEC number (7 digits) in the EDI message or via API as directed by
the carrier when booking the freight.
You can find up-to-date information on how to sell goods within the VOEC scheme
to Norwegian consumers here. If you have questions about how to provide your
VOEC number digitally, please contact the carrier of your goods"
As fare as I know there has been no changes for the better. When will this be
fixed Bricklink? There are a lot of sellers not sending to Norway now because
of this problem. You need to fix this! At least let the seller return only VAT
to the buyer!
But which problem?
BrickLink provides an invoice showing VAT has been paid and the VOEC number.
As fare as I know there has been no changes for the better. When will this be
fixed Bricklink? There are a lot of sellers not sending to Norway now because
of this problem. You need to fix this! At least let the seller return only VAT
to the buyer!
I believe BL is required by law to collect VAT and remit to the Norwegian authorities.
I'm guessing that many sellers just don't want to bother with the VOEC
number or the possibility of something going wrong.
As fare as I know there has been no changes for the better. When will this be
fixed Bricklink? There are a lot of sellers not sending to Norway now because
of this problem. You need to fix this! At least let the seller return only VAT
to the buyer!
If by sellers not sending to Norway you mean Bricklink shows a message that the
seller does not support orders to Norway then you can try to contact those sellers
as they just need to accept PayPal Onsite or Stripe as payment methods.
The VOEC isn't registered correctly and Bricklink doesn't have a method
of returning the VAT only for the sellers. Many sellers has stopped selling to
Norway because of all the problems.
Yhagger.
In Administrative, yhagger writes:
As fare as I know there has been no changes for the better. When will this be
fixed Bricklink? There are a lot of sellers not sending to Norway now because
of this problem. You need to fix this! At least let the seller return only VAT
to the buyer!
In Administrative, yhagger writes:
Anastasia has just updated the info page. Hopefully it will get better
"Sellers are required to ensure that VOEC number issued by BrickLink is provided
to Norwegian Customs authorities for each order that contains only low-value
items.
Failure to provide a VOEC number from BrickLink may result in errors and delays
because an order’s value would have to be identified at the border.
How to provide the VOEC number digitally:
Freight by postal service:
Provide the VOEC number (7 digits) via «electronic advance data» (M33/ITMATT
V1.) when booking the freight from your local postal service. Enter your 7-digit
VOEC number in the ITMATT field «sender.identification.reference».
Freight by other transporters, for example couriers, express delivery services:
Enter your VOEC number (7 digits) in the EDI message or via API as directed by
the carrier when booking the freight.
You can find up-to-date information on how to sell goods within the VOEC scheme
to Norwegian consumers here. If you have questions about how to provide your
VOEC number digitally, please contact the carrier of your goods"
Has anyone yet found where to enter the VOEC number when sending orders to Norway
from the UK via Royal Mail, I've asked Royal Mail a number of times and they
don't seem to know.
Thanks Steve
In Administrative, CE_Anastasia writes:
Dear BrickLink members,
This week we plan to deploy a tax solution for Norway Value Added Tax (VAT).
This change will be affecting sellers and buyers in Norway as well as all sellers
who are selling to this country.
Here is a summary of changes to come:
1. For orders that are imported into Norway, where the value of each individual
item is less than NOK 3,000, VAT will be collected and remitted by BrickLink.
2. Sellers must have at least one on-site payment method available in their store
to process all orders where tax is collected by BrickLink.
3. Starting with the upcoming January 5th billing cycle, Norway sellers will
have VAT applied to their seller fees.
4. Registered business sellers in Norway will now have the option to add their
registration information in their store settings. For these sellers, VAT will
not be added to their monthly fees.
From what I have learned recently with DHL they have a button at the bottom of
their CN23 customs form for 'additional/optional Informations' where
you can add these numbers. Which was a function we didn't know about. Maybe
Royal Mail has a similar option?
At least this is how think it works/should work.
Christian
novabrick-team
In Administrative, stevetq2 writes:
Has anyone yet found where to enter the VOEC number when sending orders to Norway
from the UK via Royal Mail, I've asked Royal Mail a number of times and they
don't seem to know.
DHL isn't a viable option for shipping to anywhere to be honest, they charge
£25 just for customs processing. Having spoken to Royal Mail (the only cost
effective postal service to ship outside the UK) they don't seem to have
any way of doing this electronically, for Norway, although they do for IOSS for
EU shipping but it took TWO years before this was working properly and most UK
sellers halted shipping (including me) to the EU for that reason.
Perhaps there is some pressure your organisation could apply to Royal Mail or
at least open a discussion with them in order to advise your significant UK seller
base as Norwegian buyers are being put off due to this. This VAT collection
regime should not really have been put in place without at least all relevant
country's postal services being able to deal with it.
Regards
Steve
In Administrative, novabrick writes:
From what I have learned recently with DHL they have a button at the bottom of
their CN23 customs form for 'additional/optional Informations' where
you can add these numbers. Which was a function we didn't know about. Maybe
Royal Mail has a similar option?
At least this is how think it works/should work.
Christian
novabrick-team
In Administrative, stevetq2 writes:
Has anyone yet found where to enter the VOEC number when sending orders to Norway
from the UK via Royal Mail, I've asked Royal Mail a number of times and they
don't seem to know.
[…]
This VAT collection
regime should not really have been put in place without at least all relevant
country's postal services being able to deal with it.
For information, all these new VAT schemes (NO, UK, EU…) were discussed, voted,
and published and explained, especially to all the main postal services, years
before they were effective.
They had years to prepare (not like with recent events).
The EU one was even postponed 6 months because of COVID and “oh dear, oh dear,
we’re not ready!”
If a country had to wait for other countries’ postal services to be ready, that
country wouldn’t be able to make any change ever.
No one is ever ready for change, and it’s never their fault.
[…]
This VAT collection
regime should not really have been put in place without at least all relevant
country's postal services being able to deal with it.
For information, all these new VAT schemes (NO, UK, EU…) were discussed, voted,
and published and explained, especially to all the main postal services, years
before they were effective.
They had years to prepare (not like with recent events).
The EU one was even postponed 6 months because of COVID and “oh dear, oh dear,
we’re not ready!”
If a country had to wait for other countries’ postal services to be ready, that
country wouldn’t be able to make any change ever.
No one is ever ready for change, and it’s never their fault.
5 out of 5 Bricklink order received over the last week, orders from the EU and
UK have resulted in me being sent demands for each and every one of the orders
I've received + a separate fee for each of them to pay the VAT a second time.
Posten Norway which handle the shipments and deliver them to me claim the VOEC
has not been registered properly, but I'm reading in the forum here that
there is no way to register it properly electronically as Posten demands be done.
The system is clearly not working. A remedy is disabling VAT collection on orders
that are to be sent to Norway, as we are being charged VAT anyway when the orders
arrive to our border.
Posten tells me to contact each of the sellers to demand a VAT refund, from past
experience that VAT refund comes out of their own pockets as Bricklink does not
refund the VAT to them in these cases. This has resulted in some unpleasant messaing
in the past, with the list of sellers I have to reach out to now and in the near
future when the rest of the orders get here, there is bound to be more unpleasant
episodes.
Attached to this reply is the VAT demands I received in the mail today for Bricklink
orders.
Posten tells me to contact each of the sellers to demand a VAT refund, from past
experience that VAT refund comes out of their own pockets as Bricklink does not
refund the VAT to them in these cases. This has resulted in some unpleasant messaing
in the past, with the list of sellers I have to reach out to now and in the near
future when the rest of the orders get here, there is bound to be more unpleasant
episodes.
Even if a seller messes up with the tax Id on the label, it is the marketplace
(bricklink) and not the seller (store) that has to submit the refund for the
duplicate tax as the seller never touches that money for even a second, the marketplace
adds it during the transaction and removes it during the payment of the order,
however for some reason bricklink dosent support that (which is weird as from
what I’ve read it’s a legal requirement?).
Even if a seller messes up with the tax Id on the label, it is the marketplace
(bricklink) and not the seller (store) that has to submit the refund for the
duplicate tax […]
however for some reason bricklink dosent support that (which is weird as from
what I’ve read it’s a legal requirement?).
IANAL but it’s not a “legal requirement,” it’s a “legal solution.”
That is, the marketplace is authorized to refund the tax and report the sale
as without tax and, either:
— to not remit the tax (as it’s now refunded) if all happens during the same
report/remittance period,
— or deduct the refunded tax from a next remittance if it’s already been remitted.
Of course, marketplaces that want to please their buyers will do it….
Even if a seller messes up with the tax Id on the label, it is the marketplace
(bricklink) and not the seller (store) that has to submit the refund for the
duplicate tax […]
however for some reason bricklink dosent support that (which is weird as from
what I’ve read it’s a legal requirement?).
IANAL but it’s not a “legal requirement,” it’s a “legal solution.”
In EU. I don’t know for Norway.
That is, the marketplace is authorized to refund the tax and report the sale
as without tax and, either:
— to not remit the tax (as it’s now refunded) if all happens during the same
report/remittance period,
— or deduct the refunded tax from a next remittance if it’s already been remitted.
Of course, marketplaces that want to please their buyers will do it….
USA, California
France, Provence-Alpes-Côte d'Azur
Canada, Quebec
Norway
Germany, Nordrhein-Westfalen
Netherlands, Zuid-Holland
Portugal
United Kingdom, England
Luxembourg
Spain, Comunidad Valenciana