Discussion Forum: Thread 350891

 Author: LUKA1283 View Messages Posted By LUKA1283
 Posted: Nov 28, 2023 13:34
 Subject: Changing countries while having a store open
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 Topic: Help
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LUKA1283 (4)

Location:  Croatia, Dubrovnik-Neretva
Member Since Contact Type Status
Dec 6, 2019 Contact Member Buyer
Buying Privileges - OK
Hello! I was wondering about one thing - I was planning on opening a store soon,
based in Montenegro.

However, I sometimes go to my secondary residence in Croatia, and so I will want
to order things to my Croatian address. Changing the address sometimes as a buyer
isn't a problem, but I have also read that changing the address in the settings
would automatically close a store if I have one.

Is it possible then to change my address (thus closing the store), order something
to Croatia, then changing my address back to the Montenegrin one and automatically
reopen the store without any additional checks? Or is there some other way to
tackle this? What do you suggest me to do?
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Nov 28, 2023 13:46
 Subject: Re: Changing countries while having a store open
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Nubs_Select (4749)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
Nope not possible right now. If your address changes outside the country you
have to redo seller verification. The only workaround for a seamless experience
is to open a second account but about a year back I messaged the helpdesk asking
if I can have a second account to ship stuff to my USA address and was denied.
They said if I want to ship to an address in another country I should just message
the seller and ask them for each order
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Nov 28, 2023 13:51
 Subject: Re: Changing countries while having a store open
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SylvainLS (52)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
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In Help, LUKA1283 writes:
  Hello! I was wondering about one thing - I was planning on opening a store soon,
based in Montenegro.

However, I sometimes go to my secondary residence in Croatia, and so I will want
to order things to my Croatian address. Changing the address sometimes as a buyer
isn't a problem, but I have also read that changing the address in the settings
would automatically close a store if I have one.

Yes, it closes the store and forces you to be re-verified (or at least go through
a Help Desk ticket).


  Is it possible then to change my address (thus closing the store), order something
to Croatia, then changing my address back to the Montenegrin one and automatically
reopen the store without any additional checks?

I don’t think so.


   Or is there some other way to tackle this?

One would be to have a friend or family still in Croatia (when you’ll be in
Montenegro) open an account and then you do whatever you want between you.
But it would have to really be someone else, not you with two accounts.


   What do you suggest me to do?

Ask Help Desk if you can open a second account for yourself… but I don’t think
that will work as it doesn’t work when the two addresses are both in EU.