| Discussion Forum: Thread 348427 |
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| | | Author: | zephyr891  | | Posted: | Oct 13, 2023 19:59 | | Subject: | Not seeing quote requests | | Viewed: | 91 times | | Topic: | Shipping | |
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| Thanks in advance for anyone who can help with this.
I've been a seller for a couple weeks now. I have 2 shipping options - USPS
Ground Advantage and Request for Quote. All orders up til now have been Ground
Advantage, and this option works great. Today I got my first Request for Quote
(RFQ). PROBLEM: when I go to My Store / Quotes, the RFQ is not listed. So I can't
give a quote.
I'm guessing that I haven't set up my RFQ shipping option correctly.
AND I'm guessing the problem is in the 'Destination & Base Rate"
section. [FYI, under Management / Store Inventory Options, I DO have "Accept
Quote Requests" checked.]
Here's how I have my 'Request for Quote' shipping option set up:
Name: Request for Quote
Enabled
Invoicing: Manual
Show estimated fees on:
Checkout page - not checked
Allow quote request - checked
Order Received page - not checked
Destination & Base Rate
Domestic
Flat rate
Rate chart
Domestic / USD 1.00
No Discounts
Insurance & Additional Charges (I created the same table that I have under USPS
Ground Advantage)
Tracking: for Domestic when shipping fee is over 1.00
No handling fees
Restrictions and Adjustments
Min buy 5.00
No package restriction
Package adjustment
Apply weight margin: 5%
Add base weight: 1 oz.
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| | | | | Author: | Nubs_Select | | Posted: | Oct 13, 2023 20:13 | | Subject: | Re: Not seeing quote requests | | Viewed: | 36 times | | Topic: | Shipping | |
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| | try checking that box on your other shipping option aswell. |
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| | | | | | | Author: | zephyr891 | | Posted: | Oct 14, 2023 04:51 | | Subject: | Re: Not seeing quote requests | | Viewed: | 31 times | | Topic: | Shipping | |
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| Thanks for the suggestion, but my other shipping option is Automatic, which means
that the "Allow quote request" checkbox isn't available.
I actually resolved the problem this morning. I changed the 'Destination
& Base Rate' section to look exactly like it does in my 'USPS Ground
Advantage' shipping option (Weight band with a table of rates). Then I logged
in with my alternate Bricklink account, requested a quote, then logged in with
my Bricklink seller account and Eureka! I got a Quote Request!
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| | | | | | | | | Author: | Nubs_Select | | Posted: | Oct 14, 2023 12:51 | | Subject: | Re: Not seeing quote requests | | Viewed: | 20 times | | Topic: | Shipping | |
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| In Shipping, zephyr891 writes:
| | Thanks for the suggestion, but my other shipping option is Automatic, which means
that the "Allow quote request" checkbox isn't available.
I actually resolved the problem this morning. I changed the 'Destination
& Base Rate' section to look exactly like it does in my 'USPS Ground
Advantage' shipping option (Weight band with a table of rates). Then I logged
in with my alternate Bricklink account, requested a quote, then logged in with
my Bricklink seller account and Eureka! I got a Quote Request!
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Glad to hear it’s sorted out!
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USA, Maryland
Canada, Ontario
