| Discussion Forum: Thread 347786 |
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| | | Author: | hugibricks  | | Posted: | Oct 2, 2023 17:04 | | Subject: | Buyer to confirm acknowledgement of comment. | | Viewed: | 139 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| Far too often, i'm finding people do not read or aware of comments when placing
an order. Even when they are obvious and have important information.
Can we introduce an acknowledgement when placing an order of all items with a
comment to protect sellers?
Many thanks Matt
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| | | | | Author: | jennnifer | | Posted: | Oct 2, 2023 17:38 | | Subject: | Re: Buyer to confirm acknowledgement of comment. | | Viewed: | 65 times | | Topic: | Suggestions | |
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| In Suggestions, hugibricks writes:
| | Far too often, i'm finding people do not read or aware of comments when placing
an order. Even when they are obvious and have important information.
Can we introduce an acknowledgement when placing an order of all items with a
comment to protect sellers?
Many thanks Matt
|
When placing an order via Easy Buy, buyers do not get to view the Comments if
they don't go looking for them to check out. It's a problem.
If you have items listed where the Comments are a deal-breaker, I would suggest
sending buyers a quick message before preparing their order.
It would be nice if we could ask for a check for specific items, but asking for
all Comments to be okay-ed would be too much I think. 
~Jen
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| | | | | | | Author: | hugibricks | | Posted: | Oct 3, 2023 10:37 | | Subject: | Re: Buyer to confirm acknowledgement of comment. | | Viewed: | 69 times | | Topic: | Suggestions | |
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| In Suggestions, jennnifer writes:
| | In Suggestions, hugibricks writes:
| | Far too often, i'm finding people do not read or aware of comments when placing
an order. Even when they are obvious and have important information.
Can we introduce an acknowledgement when placing an order of all items with a
comment to protect sellers?
Many thanks Matt
|
When placing an order via Easy Buy, buyers do not get to view the Comments if
they don't go looking for them to check out. It's a problem.
If you have items listed where the Comments are a deal-breaker, I would suggest
sending buyers a quick message before preparing their order.
It would be nice if we could ask for a check for specific items, but asking for
all Comments to be okay-ed would be too much I think.
~Jen
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Hi Jen,
That has been the approach i've been doing. Seems to work out but just something
extra to do. Granted an accept all comments might be too much as some comments
aren't as important as others.
But if there was a check box as part of the part add screen or manage from
inventory along the lines of. "Buyer to acknowledge comment" you can
set certain parts to trigger and display this info as part of the order process
like accepting the stores terms and conditions.
But i accept this probably isn't a massive issue.
-Matt
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Australia, Queensland
USA, Illinois