Discussion Forum: Thread 347091

 Author: tEoS View Messages Posted By tEoS
 Posted: Sep 21, 2023 11:28
 Subject: Lego S@H and Lasership
 Viewed: 129 times
 Topic: LEGO products
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tEoS (5297)

Location:  USA, Michigan
Member Since Contact Type Status
Dec 24, 2002 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: The Elements Of Surprise
No Longer Registered
Why does it take so many days for Lasership to aquire the packages from Lego
S@H?

Fedex was so much better and more consistent. Fedex also didn't come up
with weird B.S. reasons why they "couldn't" deliver certain days
like Sunday. Each time it is just a made up excuse instead of just being honest
that they don't want to deliver* (which is okay, just make it policy).

I now only buy exclusives from Lego S@H because of this lousy change. Rant over.


*
a) we couldn't find your address
b) security issue with leaving a package
c) other lame excuses that I cannot recall
 Author: legomalego View Messages Posted By legomalego
 Posted: Sep 21, 2023 17:33
 Subject: Re: Lego S@H and Lasership
 Viewed: 43 times
 Topic: LEGO products
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legomalego (404)

Location:  Canada, Ontario
Member Since Contact Type Status
Jul 14, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Element Array
Looks like UPS took over for Fedex in Canada.

So far, bang up job!



In LEGO products, tEoS writes:
  Why does it take so many days for Lasership to aquire the packages from Lego
S@H?

Fedex was so much better and more consistent. Fedex also didn't come up
with weird B.S. reasons why they "couldn't" deliver certain days
like Sunday. Each time it is just a made up excuse instead of just being honest
that they don't want to deliver* (which is okay, just make it policy).

I now only buy exclusives from Lego S@H because of this lousy change. Rant over.


*
a) we couldn't find your address
b) security issue with leaving a package
c) other lame excuses that I cannot recall
 Author: rtzx9r View Messages Posted By rtzx9r
 Posted: Sep 21, 2023 20:32
 Subject: Re: Lego S@H and Lasership
 Viewed: 43 times
 Topic: LEGO products
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rtzx9r (1037)

Location:  USA, Arizona
Member Since Contact Type Status
Apr 1, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Sunshine Builders Supply
In LEGO products, legomalego writes:
  Looks like UPS took over for Fedex in Canada.

So far, bang up job!



In LEGO products, tEoS writes:
  Why does it take so many days for Lasership to aquire the packages from Lego
S@H?

Fedex was so much better and more consistent. Fedex also didn't come up
with weird B.S. reasons why they "couldn't" deliver certain days
like Sunday. Each time it is just a made up excuse instead of just being honest
that they don't want to deliver* (which is okay, just make it policy).

I now only buy exclusives from Lego S@H because of this lousy change. Rant over.


*
a) we couldn't find your address
b) security issue with leaving a package
c) other lame excuses that I cannot recall

I don’t think FedEx ground EVER delivered on Sundays.
 Author: tEoS View Messages Posted By tEoS
 Posted: Sep 21, 2023 22:35
 Subject: Re: Lego S@H and Lasership
 Viewed: 32 times
 Topic: LEGO products
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tEoS (5297)

Location:  USA, Michigan
Member Since Contact Type Status
Dec 24, 2002 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: The Elements Of Surprise
No Longer Registered
What does that have to do with anything I wrote?

This whole complaint is about dishonesty. For instance, today Lego updated the
status to shipped again, changing the ship time to 5pm, whereas yesterday it
said 2pm and I can't remember previously.

Lasership still hasn't received it according to the status.

When Lasership decides not to deliver it on a specific day, they will offer a
confusing/dishonest explaination and ask you to contact them. BUT they don't
actually need you to contact them, because they will just deliver on the next
business day.

a) can't find the address
b) no access to address
c) security issue with leaving the package on doorstep
d) etc.

It's a stupid game and I loathe games like this, but I have little options
to acquire many of the exclusives. I did not have this issue when Lego s@h used
Fedex.


  I don’t think FedEx ground EVER delivered on Sundays.
 Author: jonwil View Messages Posted By jonwil
 Posted: Sep 22, 2023 07:16
 Subject: Re: Lego S@H and Lasership
 Viewed: 27 times
 Topic: LEGO products
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jonwil (82)

Location:  Australia, Queensland
Member Since Contact Type Status
Jul 9, 2002 Member Does Not Allow Contact Buyer
Buying Privileges - OK
Here in Australia, I believe Shop @ Home uses DHL for delivery and many people
complain. I only ever buy from Shop @ Home for Pick-A-Brick parts orders or for
items that I can't get anywhere else (i.e. things not available even at my
local LEGO store)
 Author: sasquatch_eater View Messages Posted By sasquatch_eater
 Posted: Sep 22, 2023 09:39
 Subject: Re: Lego S@H and Lasership
 Viewed: 41 times
 Topic: LEGO products
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sasquatch_eater (78)

Location:  USA, Ohio
Member Since Contact Type Status
Oct 12, 2022 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Baboon's repository
In LEGO products, tEoS writes:
  Why does it take so many days for Lasership to aquire the packages from Lego
S@H?

Fedex was so much better and more consistent. Fedex also didn't come up
with weird B.S. reasons why they "couldn't" deliver certain days
like Sunday. Each time it is just a made up excuse instead of just being honest
that they don't want to deliver* (which is okay, just make it policy).

I now only buy exclusives from Lego S@H because of this lousy change. Rant over.


*
a) we couldn't find your address
b) security issue with leaving a package
c) other lame excuses that I cannot recall

Lasership is awful. Once they delivered a package that was meant to be shipped
to me to the wrong address at 5 a.m. in the morning.

--Claude