Discussion Forum: Thread 346114

 Author: calsbricks View Messages Posted By calsbricks
 Posted: Sep 7, 2023 03:13
 Subject: OIRR - do you use it?
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calsbricks (8503)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
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Store: CalsBricks
Order item removal request sometimes referred to as OICR - do you use it
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Sep 7, 2023 03:16
 Subject: Re: OIRR - do you use it?
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Nubs_Select (3738)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
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Store: Nub's Select
In Help, calsbricks writes:
  Order item removal request sometimes referred to as OICR - do you use it

Once or twice but it’s just a pain and if I’m missing something I just refund
the buyer. And If a buyer no longer wants something I just refund the difference
and relist the item(s) it’s much easier. Yes I pay the slight fees on the items
since they are still considered part of the order but it’s worth it as long as
the item isn’t expensive
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Sep 7, 2023 03:18
 Subject: Re: OIRR - do you use it?
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calsbricks (8503)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
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Store: CalsBricks
In Help, Nubs_Select writes:
  In Help, calsbricks writes:
  Order item removal request sometimes referred to as OICR - do you use it

Once or twice but it’s just a pain and if I’m missing something I just refund
the buyer. And If a buyer no longer wants something I just refund the difference
and relist the item(s) it’s much easier. Yes I pay the slight fees on the items
since they are still considered part of the order but it’s worth it as long as
the item isn’t expensive

Almost exactly our sentiments
 Author: WhiteHorseMatt View Messages Posted By WhiteHorseMatt
 Posted: Sep 7, 2023 03:21
 Subject: Re: OIRR - do you use it?
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WhiteHorseMatt (1419)

Location:  United Kingdom, England
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Oct 3, 2010 Contact Member Seller
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Store: White Horse Bricks
In Help, calsbricks writes:
  Order item removal request sometimes referred to as OICR - do you use it

No. If buyer wants a change it is usually just the odd brick. I just refund
it and eat the fraction of a penny in fees rather than spend the time going through
the form. Life is too short for that. If it were expensive it might be different.
It's not as if you get the PayPal fee back anyway.

Matt
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Sep 7, 2023 03:23
 Subject: Re: OIRR - do you use it?
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calsbricks (8503)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
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Store: CalsBricks
In Help, WhiteHorseMatt writes:
  In Help, calsbricks writes:
  Order item removal request sometimes referred to as OICR - do you use it

No. If buyer wants a change it is usually just the odd brick. I just refund
it and eat the fraction of a penny in fees rather than spend the time going through
the form. Life is too short for that. If it were expensive it might be different.
It's not as if you get the PayPal fee back anyway.

Matt

Agreed and most of the time the buyer has to be chased to get their actions completed
 Author: LeeGo73 View Messages Posted By LeeGo73
 Posted: Sep 7, 2023 04:58
 Subject: Re: OIRR - do you use it?
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LeeGo73 (1244)

Location:  Netherlands, Zuid-Holland
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Dec 28, 2020 Contact Member Seller
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Store: 2 buy 4 Bricks
In Help, calsbricks writes:
  Order item removal request sometimes referred to as OICR - do you use it

Sometimes; when the item is relativly expensive compared to the total parts value
of the order
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Sep 7, 2023 05:00
 Subject: Re: OIRR - do you use it?
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calsbricks (8503)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
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Store: CalsBricks
In Help, LeeGo73 writes:
  In Help, calsbricks writes:
  Order item removal request sometimes referred to as OICR - do you use it

Sometimes; when the item is relativly expensive compared to the total parts value
of the order

I can understand that -
 Author: popsicle View Messages Posted By popsicle
 Posted: Sep 7, 2023 05:53
 Subject: Re: OIRR - do you use it?
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popsicle (6655)

Location:  USA, Washington
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Feb 21, 2006 Contact Member Seller
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Store: ConstrucToys
In Help, calsbricks writes:
  Order item removal request sometimes referred to as OICR - do you use it

Always the best questions...

You know I actually couldn't recall. In checking though, we apparently have
not used the feature in either capacity, received or submitted. Curious
 
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Sep 7, 2023 06:19
 Subject: Re: OIRR - do you use it?
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yorbrick (1182)

Location:  United Kingdom, England
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Apr 11, 2011 Contact Member Seller
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Store: Yorbricks
In Help, popsicle writes:
  In Help, calsbricks writes:
  Order item removal request sometimes referred to as OICR - do you use it

Always the best questions...

You know I actually couldn't recall. In checking though, we apparently have
not used the feature in either capacity, received or submitted. Curious

That is presumably only for existing (as in, not purged) orders.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Sep 7, 2023 07:00
 Subject: Re: OIRR - do you use it?
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calsbricks (8503)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
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Store: CalsBricks
In Help, yorbrick writes:
  In Help, popsicle writes:
  In Help, calsbricks writes:
  Order item removal request sometimes referred to as OICR - do you use it

Always the best questions...

You know I actually couldn't recall. In checking though, we apparently have
not used the feature in either capacity, received or submitted. Curious

That is presumably only for existing (as in, not purged) orders.

We can confirm that
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Sep 7, 2023 12:18
 Subject: Re: OIRR - do you use it?
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Nubs_Select (3738)

Location:  Canada, Ontario
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Mar 15, 2016 Contact Member Seller
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Store: Nub's Select
  
  That is presumably only for existing (as in, not purged) orders.

We can confirm that

+1
 
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Sep 7, 2023 06:58
 Subject: Re: OIRR - do you use it?
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calsbricks (8503)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
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Store: CalsBricks
In Help, popsicle writes:
  In Help, calsbricks writes:
  Order item removal request sometimes referred to as OICR - do you use it

Always the best questions...

You know I actually couldn't recall. In checking though, we apparently have
not used the feature in either capacity, received or submitted. Curious

OUrs shows 0 as well - clumsy, awkward and the buyer needs to be chased more
often than not. As we are not ic we deal with any shortage at invoice time that
was we avoid refunds charges which often makes up for the fees issue
 Author: ZwarteMagica View Messages Posted By ZwarteMagica
 Posted: Sep 7, 2023 05:59
 Subject: Re: OIRR - do you use it?
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ZwarteMagica (10177)

Location:  Netherlands, Noord-Holland
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Store: HappyB
In Help, calsbricks writes:
  Order item removal request sometimes referred to as OICR - do you use it

If payment has not been completed (ie, buyer changed his mind on some parts):
Yes
System automatically puts parts(or sets) back in our inventory which is handy.

If payment has been completed (and we have a shortage for example): No
Not worth the hassle, the part is gone anyway so no need to put it back in our
inventory.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Sep 7, 2023 06:59
 Subject: Re: OIRR - do you use it?
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calsbricks (8503)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
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Store: CalsBricks
In Help, ZwarteMagica writes:
  In Help, calsbricks writes:
  Order item removal request sometimes referred to as OICR - do you use it

If payment has not been completed (ie, buyer changed his mind on some parts):
Yes
System automatically puts parts(or sets) back in our inventory which is handy.

If payment has been completed (and we have a shortage for example): No
Not worth the hassle, the part is gone anyway so no need to put it back in our
inventory

Understand
 Author: Pam_Shaver View Messages Posted By Pam_Shaver
 Posted: Sep 7, 2023 07:39
 Subject: Re: OIRR - do you use it?
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Pam_Shaver (550)

Location:  USA, Ohio
Member Since Contact Type Status
Oct 25, 2012 Contact Member Seller
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Store: PJS Bricks & Things
Yes, I have used it. It is just a verification for me that the buyer is accepting
the order with a part missing. They can't complain later that something
is missing. AND yes, I do have to remind the buyer to complete the request.
The little bit of hassle reminds me to be more careful about listing parts.
 Author: Stellar View Messages Posted By Stellar
 Posted: Sep 7, 2023 10:16
 Subject: Re: OIRR - do you use it?
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Stellar (3485)

Location:  Spain, Comunidad Valenciana
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Sep 24, 2015 Contact Member Seller
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Store: Stellar Bricks
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In Help, ZwarteMagica writes:
  In Help, calsbricks writes:
  Order item removal request sometimes referred to as OICR - do you use it

If payment has not been completed (ie, buyer changed his mind on some parts):
Yes
System automatically puts parts(or sets) back in our inventory which is handy.

If payment has been completed (and we have a shortage for example): No
Not worth the hassle, the part is gone anyway so no need to put it back in our
inventory.

Same
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Sep 7, 2023 11:04
 Subject: Re: OIRR - do you use it?
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1001bricks (52282)

Location:  France, Provence-Alpes-Côte d'Azur
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Sep 6, 2005 Contact Member Seller
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Store: 1001bricks
In Help, calsbricks writes:
  Order item removal request sometimes referred to as OICR - do you use it

Yes, maybe twice a year?

As seller, 99% of our orders are auto checked out and instant paid, so nothing
can't be removed. For opened orders, we've no problem with OICR.
 Author: brickerking View Messages Posted By brickerking
 Posted: Sep 7, 2023 13:01
 Subject: Re: OIRR - do you use it?
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brickerking (1860)

Location:  Canada, Alberta
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Mar 21, 2016 Contact Member Seller
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Store: Bricker King
In Help, calsbricks writes:
  Order item removal request sometimes referred to as OICR - do you use it

Yep, I have 7 item removals on my activity screen. It doesn't happen too
often, but it's handy when it does. Sometimes it works out that an order
is delayed using the tool so I can catch up with other orders.

I would also like a similar tool to add items to an order as previously requested:
https://www.bricklink.com/message.asp?ID=1419012

These tools just seem like common sense to have - even if not used a lot. I am
not in favour of removing any seller tool - cherish the ones we have.
 Author: CanadaFirst View Messages Posted By CanadaFirst
 Posted: Sep 7, 2023 18:27
 Subject: Re: OIRR - do you use it?
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CanadaFirst (31856)

Location:  Canada, Quebec
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Mar 27, 2017 Contact Member Seller
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Store: Canada First Bricks
In Help, calsbricks writes:
  Order item removal request sometimes referred to as OICR - do you use it

We use it rather often with Canadian orders. Lettermail has a maximum of 2cm
thickness so if a part forces an order to ship parcel we will invoice parcel
and give them the link for item removal request and explain how it works in
case they want to remove the part and have the order shipped letter mail.

It's useful enough that I've bookmarked the link for easy copy/pasting.

On instant checkout orders, we do not accept item removal requests.