Discussion Forum: Thread 344701

 Author: buildemhigh View Messages Posted By buildemhigh
 Posted: Aug 14, 2023 18:17
 Subject: Please Help!
 Viewed: 129 times
 Topic: Selling
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buildemhigh (919)

Location:  USA, Ohio
Member Since Contact Type Status
Jul 18, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: You're Alive I'm Alive
Yesterday I spent over an hour combined filling an order only to have the person
request to cancel due to an impulse buy and "not being able to afford it."
Is there a way similar to the way ebay has buyer perimeters where you can rule
out potential buyers who are repeat order cancelers or have poor feedback? Thank
you for any help, S
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Aug 14, 2023 18:23
 Subject: Re: Please Help!
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 Topic: Selling
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Nubs_Select (4754)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Selling, buildemhigh writes:
  Yesterday I spent over an hour combined filling an order only to have the person
request to cancel due to an impulse buy and "not being able to afford it."
Is there a way similar to the way ebay has buyer perimeters where you can rule
out potential buyers who are repeat order cancelers or have poor feedback? Thank
you for any help, S

its best to not pull orders until they are paid but you can stop list buyers
here
https://www.bricklink.com/pref_stop.asp
and you can prevent users with a feedback score below 0 from being able to order
from your store or only show instant checkout options to new users here
https://www.bricklink.com/v2/mystore/management.page
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Aug 14, 2023 20:06
 Subject: Re: Please Help!
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 Topic: Selling
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1001bricks (55565)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
  and you can prevent users with a feedback score below 0 from being able to order
from your store or only show instant checkout options to new users here
https://www.bricklink.com/v2/mystore/management.page

Sure! But some of my best ever orders came from 0 FB people who just registered
to build a huge thing...

So, I wouldn't recommend this.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Aug 14, 2023 20:12
 Subject: Re: Please Help!
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 Topic: Selling
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Nubs_Select (4754)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Selling, 1001bricks writes:
  
  and you can prevent users with a feedback score below 0 from being able to order
from your store or only show instant checkout options to new users here
https://www.bricklink.com/v2/mystore/management.page

Sure! But some of my best ever orders came from 0 FB people who just registered
to build a huge thing...

So, I wouldn't recommend this.

that's why it only forces them to use instant checkout rather than manual
invoicing which most stores use anyways
 Author: macebobo View Messages Posted By macebobo
 Posted: Aug 14, 2023 20:26
 Subject: Re: Please Help!
 Viewed: 41 times
 Topic: Selling
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macebobo (3144)

Location:  USA, Oregon
Member Since Contact Type Status
Apr 3, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: MacsBricks
In Selling, 1001bricks writes:
  
  and you can prevent users with a feedback score below 0 from being able to order
from your store or only show instant checkout options to new users here
https://www.bricklink.com/v2/mystore/management.page

Sure! But some of my best ever orders came from 0 FB people who just registered
to build a huge thing...

So, I wouldn't recommend this.

I, too, have gotten some of my best orders from 0 FB users and I love giving
them their first positive FB.

I also have the below 0 (less than 0) block option on. If they have negative
FB, well sorry, I don't want to have to give anyone a second or third negative,
especially someone who has less than good start. This option will not solve the
OP problem, but it has sure helped eliminate many, not all, of my store issues
with buyers backing out of their purchase.
 Author: Procook131 View Messages Posted By Procook131
 Posted: Aug 14, 2023 18:32
 Subject: Re: Please Help!
 Viewed: 49 times
 Topic: Selling
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Procook131 (654)

Location:  USA, Colorado
Member Since Contact Type Status
Dec 7, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: JDP's Brick Supply
Funny, my first order was a new user and did the same to me, but being my first
I just did it and sucked it up not knowing there were other options. Nubs always
gives great advice and I second the recommendations as well. Now I would have
gone NPB and called it a day. Best of luck putting it all back, we have all been
there!


In Selling, buildemhigh writes:
  Yesterday I spent over an hour combined filling an order only to have the person
request to cancel due to an impulse buy and "not being able to afford it."
Is there a way similar to the way ebay has buyer perimeters where you can rule
out potential buyers who are repeat order cancelers or have poor feedback? Thank
you for any help, S
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Aug 14, 2023 20:03
 Subject: Re: Please Help!
 Viewed: 33 times
 Topic: Selling
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1001bricks (55565)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Selling, buildemhigh writes:
  Yesterday I spent over an hour combined filling an order only to have the person
request to cancel due to an impulse buy and "not being able to afford it."
Is there a way similar to the way ebay has buyer perimeters where you can rule
out potential buyers who are repeat order cancelers or have poor feedback? Thank
you for any help, S

Since day 1st in 2006 I decided not to do any work on any order before the payment
is received.

Of course, then you've to think and write Terms for some (rare) problematic
cases, like an item you can't find, etc. But it's worth it!