Discussion Forum: Thread 342821 |
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| | Author: | sonnich | Posted: | Jul 13, 2023 09:37 | Subject: | Removed items from order, how to approve? | Viewed: | 63 times | Topic: | Technical Issues | |
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| Customer wanted to remove items. Next it needs to be approved?
By whom? And how?
Is there a (illustrative) help page for this?
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| | | | Author: | 1001bricks | Posted: | Jul 13, 2023 09:40 | Subject: | Re: Removed items from order, how to approve? | Viewed: | 37 times | Topic: | Technical Issues | |
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| In Technical Issues, sonnich writes:
| Customer wanted to remove items. Next it needs to be approved?
By whom? And how?
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Buyer uses:
https://www.bricklink.com/retractOrderItem.asp
Then you'll receive an e-mail with a click button, follow it, and approve
one by one the changes; validate the whole at the end.
| Is there a (illustrative) help page for this?
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Help pages?
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| | | | | | Author: | Stellar | Posted: | Jul 13, 2023 11:49 | Subject: | Re: Removed items from order, how to approve? | Viewed: | 25 times | Topic: | Technical Issues | |
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| In Technical Issues, 1001bricks writes:
| In Technical Issues, sonnich writes:
| Customer wanted to remove items. Next it needs to be approved?
By whom? And how?
|
Buyer uses:
https://www.bricklink.com/retractOrderItem.asp
Then you'll receive an e-mail with a click button, follow it, and approve
one by one the changes; validate the whole at the end.
| Is there a (illustrative) help page for this?
|
Help pages?
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https://www.bricklink.com/help.asp?helpID=267&q=removal
And if the seller is the one that submits the removal request in that form then
the buyer is the one who have to accept.
Also, only if the buyer initiates the request is when the site lets the seller
approve AND CHOOSE to return to their store inventory
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