Discussion Forum: Thread 341567 |
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| ![](/images/dot.gif) | Author: | asianhawk ![View Messages Posted By asianhawk View Messages Posted By asianhawk](/images/msgs16.png) | Posted: | Jun 19, 2023 06:55 | Subject: | It doesn't show [Download VAT receipt]. | Viewed: | 67 times | Topic: | Help | |
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| Hi everyone.
As a seller, I have one problem.
Could you please help me?
I received an order from an Australian.
I have them packed and ready to ship.
At the top of the order it says:
"A VAT receipt, along with your customs invoice, should be included on your
parcel for efficient processing at the customs office. To view and print the
VAT receipt, click on the 【Download VAT receipt】 link below."
I can't print it because it doesn't show [Download VAT receipt].
What should I do in such a case?
I would appreciate it if you could enlighten me on this.
Thanks.
Best regards,
Yusuke
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| ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | Author: | Stellar ![View Messages Posted By Stellar View Messages Posted By Stellar](/images/msgs16.png) | Posted: | Jun 19, 2023 07:49 | Subject: | Re: It doesn't show [Download VAT receipt]. | Viewed: | 35 times | Topic: | Help | |
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| In Help, asianhawk writes:
| Hi everyone.
As a seller, I have one problem.
Could you please help me?
I received an order from an Australian.
I have them packed and ready to ship.
At the top of the order it says:
"A VAT receipt, along with your customs invoice, should be included on your
parcel for efficient processing at the customs office. To view and print the
VAT receipt, click on the 【Download VAT receipt】 link below."
I can't print it because it doesn't show [Download VAT receipt].
What should I do in such a case?
I would appreciate it if you could enlighten me on this.
Thanks.
Best regards,
Yusuke
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Is the payment for the order already done with Onsite?
You can check if the option to put the order in Shipped status appear.
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| ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | Author: | asianhawk ![View Messages Posted By asianhawk View Messages Posted By asianhawk](/images/msgs16.png) | Posted: | Jun 19, 2023 20:08 | Subject: | Re: It doesn't show [Download VAT receipt]. | Viewed: | 42 times | Topic: | Help | |
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| In Help, Stellar writes:
| In Help, asianhawk writes:
| Hi everyone.
As a seller, I have one problem.
Could you please help me?
I received an order from an Australian.
I have them packed and ready to ship.
At the top of the order it says:
"A VAT receipt, along with your customs invoice, should be included on your
parcel for efficient processing at the customs office. To view and print the
VAT receipt, click on the 【Download VAT receipt】 link below."
I can't print it because it doesn't show [Download VAT receipt].
What should I do in such a case?
I would appreciate it if you could enlighten me on this.
Thanks.
Best regards,
Yusuke
|
Is the payment for the order already done with Onsite?
You can check if the option to put the order in Shipped status appear.
|
Hi.
Thanks for your reply.
I have received the payment from the buyer.
I can also change the status to shipped.
Again, I still don't know what to do.
Thanks.
Regards,
Yusuke
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| ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) |
| ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | Author: | Nubs_Select ![View Messages Posted By Nubs_Select View Messages Posted By Nubs_Select](/images/msgs16.png) | Posted: | Jun 19, 2023 20:11 | Subject: | Re: It doesn't show [Download VAT receipt]. | Viewed: | 36 times | Topic: | Help | |
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| if I remember correctly, they also send an email copy with the VAT receipt so
you may have received one. perhaps double-check your emails
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| ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | Author: | Stellar ![View Messages Posted By Stellar View Messages Posted By Stellar](/images/msgs16.png) | Posted: | Jun 20, 2023 05:54 | Subject: | Re: It doesn't show [Download VAT receipt]. | Viewed: | 42 times | Topic: | Help | |
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| In Help, asianhawk writes:
| In Help, Stellar writes:
| In Help, asianhawk writes:
| Hi everyone.
As a seller, I have one problem.
Could you please help me?
I received an order from an Australian.
I have them packed and ready to ship.
At the top of the order it says:
"A VAT receipt, along with your customs invoice, should be included on your
parcel for efficient processing at the customs office. To view and print the
VAT receipt, click on the 【Download VAT receipt】 link below."
I can't print it because it doesn't show [Download VAT receipt].
What should I do in such a case?
I would appreciate it if you could enlighten me on this.
Thanks.
Best regards,
Yusuke
|
Is the payment for the order already done with Onsite?
You can check if the option to put the order in Shipped status appear.
|
Hi.
Thanks for your reply.
I have received the payment from the buyer.
I can also change the status to shipped.
Again, I still don't know what to do.
Thanks.
Regards,
Yusuke
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Try this link with the Order ID changed from 0s to yours:
https://www.bricklink.com/_file/orders/vat_invoice.file?oid=00000000&type=I
Else you might need to contact the Help Desk:
https://helpdesk.bricklink.com/Main/
*Register with the same email as in BL to check your tickets
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| ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | Author: | jancg ![View Messages Posted By jancg View Messages Posted By jancg](/images/msgs16.png) | Posted: | Jun 20, 2023 03:04 | Subject: | Re: It doesn't show [Download VAT receipt]. | Viewed: | 35 times | Topic: | Help | |
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| I believe there's a difference between Sales Tax (to USA states) and VAT
(to e.g. UK). When I sell something to UK, I get the download button. When I
sell something to USA, I don't. I have very few sales, but this is my understanding/thought.
Not sure if I'm correct, though.
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| ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) |
| ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | ![](/images/dot.gif) | Author: | SylvainLS ![View Messages Posted By SylvainLS View Messages Posted By SylvainLS](/images/msgs16.png) | Posted: | Jun 20, 2023 08:30 | Subject: | Re: It doesn't show [Download VAT receipt]. | Viewed: | 31 times | Topic: | Help | |
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| In Help, jancg writes:
| I believe there's a difference between Sales Tax (to USA states) and VAT
(to e.g. UK). When I sell something to UK, I get the download button. When I
sell something to USA, I don't. I have very few sales, but this is my understanding/thought.
Not sure if I'm correct, though.
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You’re correct
Also, BL doesn’t collect VAT if the order is above €150 / £135, so there’s no
VAT receipt in this case either. But I don’t know if the header about the receipt
is still there….
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