Discussion Forum: Thread 341191

 Author: timbo View Messages Posted By timbo
 Posted: Jun 12, 2023 06:00
 Subject: Order Status will not set to "Shipped"
 Viewed: 72 times
 Topic: Shipping
 Report:
Cancel Message
Cancel		Reply to Message
Reply
BrickLink
ID Card

timbo (337)

Location:  United Kingdom, England
Member Since Contact Type Status
Mar 22, 2005 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
Store: Timbo's Brick Store
Hi,
Anyone had the same problem or know what might be causing it please? (and hopefully
how to fix it)
I get an "Error processing request" message.

Many Thanks,

Tim.
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Jun 12, 2023 14:05
 Subject: Re: Order Status will not set to "Shipped"
 Viewed: 59 times
 Topic: Shipping
 Report:
Cancel Message
Cancel		Reply to Message
Reply
BrickLink
ID Card

jennnifer (3691)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Old Grey Bricks
In Shipping, timbo writes:
  Hi,
Anyone had the same problem or know what might be causing it please? (and hopefully
how to fix it)
I get an "Error processing request" message.

Many Thanks,

Tim.

Were there any taxes or VAT applied to the order? Was the payment made Onsite?

https://www.bricklink.com/message.asp?ID=1401495

~Jen
 Author: timbo View Messages Posted By timbo
 Posted: Jun 13, 2023 06:44
 Subject: Re: Order Status will not set to "Shipped"
 Viewed: 46 times
 Topic: Shipping
 Report:
Cancel Message
Cancel		Reply to Message
Reply
BrickLink
ID Card

timbo (337)

Location:  United Kingdom, England
Member Since Contact Type Status
Mar 22, 2005 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
Store: Timbo's Brick Store
In Shipping, jennnifer writes:
  In Shipping, timbo writes:
  Hi,
Anyone had the same problem or know what might be causing it please? (and hopefully
how to fix it)
I get an "Error processing request" message.

Many Thanks,

Tim.

Were there any taxes or VAT applied to the order? Was the payment made Onsite?

https://www.bricklink.com/message.asp?ID=1401495

~Jen

Hi Jen,
Thanks for replying... I don't know how to check the onsite payment but there
was no tax - it was a UK-to-UK sale. The status has now set to 'shipped'
however it looks like the additional cost fields are still live because they
are not greyed-out. I don't think this is a problem though?
Tim.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jun 13, 2023 12:14
 Subject: Re: Order Status will not set to "Shipped"
 Viewed: 41 times
 Topic: Shipping
 Report:
Cancel Message
Cancel		Reply to Message
Reply
BrickLink
ID Card

Nubs_Select (4755)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Shipping, timbo writes:
  In Shipping, jennnifer writes:
  In Shipping, timbo writes:
  Hi,
Anyone had the same problem or know what might be causing it please? (and hopefully
how to fix it)
I get an "Error processing request" message.

Many Thanks,

Tim.

Were there any taxes or VAT applied to the order? Was the payment made Onsite?

https://www.bricklink.com/message.asp?ID=1401495

~Jen

Hi Jen,
Thanks for replying... I don't know how to check the onsite payment but there
was no tax - it was a UK-to-UK sale. The status has now set to 'shipped'
however it looks like the additional cost fields are still live because they
are not greyed-out. I don't think this is a problem though?
Tim.

By the sounds of it it just means it was paid offsite but since tax wasn’t involved
that’s fine. You should be able to edit the order to mark it as paid
 


 Author: timbo View Messages Posted By timbo
 Posted: Jun 14, 2023 10:57
 Subject: Re: Order Status will not set to "Shipped"
 Viewed: 45 times
 Topic: Shipping
 Report:
Cancel Message
Cancel		Reply to Message
Reply
BrickLink
ID Card

timbo (337)

Location:  United Kingdom, England
Member Since Contact Type Status
Mar 22, 2005 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
Store: Timbo's Brick Store
In Shipping, Nubs_Select writes:
  In Shipping, timbo writes:
  In Shipping, jennnifer writes:
  In Shipping, timbo writes:
  Hi,
Anyone had the same problem or know what might be causing it please? (and hopefully
how to fix it)
I get an "Error processing request" message.

Many Thanks,

Tim.

Were there any taxes or VAT applied to the order? Was the payment made Onsite?

https://www.bricklink.com/message.asp?ID=1401495

~Jen

Hi Jen,
Thanks for replying... I don't know how to check the onsite payment but there
was no tax - it was a UK-to-UK sale. The status has now set to 'shipped'
however it looks like the additional cost fields are still live because they
are not greyed-out. I don't think this is a problem though?
Tim.

By the sounds of it it just means it was paid offsite but since tax wasn’t involved
that’s fine. You should be able to edit the order to mark it as paid

Perfect! Thank you - that was it.