A quote was requested from me. I was adding the shipping cost when the system
validated the quote with 0 EUR.
I emailed the buyer to cancel and ask new quotation.
Now, the buyer paid the order without seeing my message. I refunded. I cannot
set the shipping cost again (as the system insists saying that the order has
been paid. Status is on 'Ready'
A quote was requested from me. I was adding the shipping cost when the system
validated the quote with 0 EUR.
I emailed the buyer to cancel and ask new quotation.
Now, the buyer paid the order without seeing my message. I refunded. I cannot
set the shipping cost again (as the system insists saying that the order has
been paid. Status is on 'Ready'
Any thoughts ? Do I need to fill in a OCR ?
BL# 22172777
Thanks
With the edit order button you can change the payment status as none and the
order status to ready.Then you can invoice.
Greece, Peloponnese 
Netherlands, Gelderland
