| Discussion Forum: Thread 336220 |
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| | | Author: | MOCbase  | | Posted: | Mar 9, 2023 18:25 | | Subject: | Fixed (unfavorable) exchange rates !?! | | Viewed: | 121 times | | Topic: | Currency | |
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| Re forum thread https://www.bricklink.com/message.asp?ID=1373481
I've also lost more than 50 Euros in the last months, regardless the foreign
currency!
The exchange rate was fine until the end of 2022.
Apparently LEGO/BrickLink set it to a fixed higher rate since then, and - due
to the strengthening of my currency - I've lost ~1-5% per order in every
case, when the Customer paid in a foreign currency (USD & EUR, in my case). Not
counting with the robbery over at PayPal - but that's another story.
They basically fixed the EUR-HUF and USD-HUF rates @ ~396,90 on 10-01-2023!
Look no further than column "F"...
Again, user "rankster" is correct (https://www.bricklink.com/message.asp?ID=1397761)
- before some of you might tell me/us again - this has nothing to do with PayPal,
nor with VAT. My VAT status has unchanged, and I also exempt from VAT.
I've made a quick summary, I obviously validated this randomly with selecting
orders from the middle of the batch (with 2-3 months old, or older orders) as
well.
Find my history attached, along with the BrickLink and PayPal proofs of my latest
"gem", where I've lost EUR 18.22 !!!
I lost EUR 45.58 and USD 4.95 total in the last months, due to this exchange
rate difference.
So, dear BrickLink, what happened with exchange rates on Jan 10, 2023?
I even validated the issue with the orders I had and gave negative feedback on
- since these are permanently remain in the list, therefore I could find orders
even back from 2020 to validate my point with.
After watching the picture attached, stop telling us that it is a VAT/PayPal/whatever
issue! This is related to BrickLink exclusively.
If my friend didn't tell me, I might've missed it completely, and who
knows how much more money I would've lost.
I wanted to opt in foreign currencies since I started my business on BL, because
it is better for my customers, and I'd also receive some amount in foreign
currencies to my PayPal account also, to spend.
But now, I obviously had to disable all foreign currencies for the time being,
while this "bug" do exist.
This is outrageous, how can we get the money back we lost?
I hope we can get our money back in some form or way, maybe in BrickLink fee
credit.
And I'm a small business.
Imagine the same issue laying around for months, for hundreds (if not thousands)
of related stores, with an inventory and order rate 10-100x bigger than mine.
How big $$$ pile is that ?!?
I do really truly hope that this is "just" a bug, and not some kind of
shady practice by LEGO/BrickLink! 
Waiting for this to be resolved ASAP!
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| | | | | Author: | 1001bricks | | Posted: | Mar 9, 2023 19:39 | | Subject: | Re: Fixed (unfavorable) exchange rates !?! | | Viewed: | 49 times | | Topic: | Currency | |
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| In Currency, MOCbase writes:
Stupid question, but did you compare xe.com at approx the same moment of the
payment, not a few hours later or the next day?
I'm not sure about this, but I think BrickLink was having an exchange rate
refresh every hour, then recently it's once per day, and I guess "EST
day", which makes it even more complicated.
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| | | | | | | Author: | MOCbase | | Posted: | Mar 10, 2023 02:59 | | Subject: | Re: Fixed (unfavorable) exchange rates !?! | | Viewed: | 40 times | | Topic: | Currency | |
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| In Currency, 1001bricks writes:
| | In Currency, MOCbase writes:
Stupid question, but did you compare xe.com at approx the same moment of the
payment, not a few hours later or the next day?
I'm not sure about this, but I think BrickLink was having an exchange rate
refresh every hour, then recently it's once per day, and I guess "EST
day", which makes it even more complicated.
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I hope you are serious, because it would be extremely weak for being a joke!
I compared the order dates with the historical XE charts inspecting the given
date. It would be basically impossible to track the rate exactly at the payment,
but since I am very quickly send out my invoices, and receive the payments quickly
as well, it is irrelevant.
Additionally, rates haven't been fixed until the 10th of January. On that
day, something has happened...
In line 26 you can see the "..."s, there are like 30 perfectly matched
(BL to XE) records there, and below line 31 as well. I've checked at least
50 separate orders manually.
Do you really think that rates would be variable and matching in 33 cases, and
then FIXED by magic since 10th of January, IN EVERY SINGLE CASE?
See the A, F and G columns, and compare the diff% in column I!
Are you kidding me? 0.00% diff until the 9th of January, and since the
10th of January, 1-18% diff?
There are 3 instances between 10-Jan and 18-Jan, these are fine, but just because
of the fact that the EUR to HUF rate was exactly @ ~396,90 at that time on XE.com
also.
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| | | | | | | | | Author: | 1001bricks | | Posted: | Mar 10, 2023 10:33 | | Subject: | Re: Fixed (unfavorable) exchange rates !?! | | Viewed: | 55 times | | Topic: | Currency | |
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| | | I hope you are serious, because it would be extremely weak for being a joke!
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Yes, of course here I'm serious.
| | Do you really think that rates would be variable and matching in 33 cases, and
then FIXED by magic since 10th of January, IN EVERY SINGLE CASE?
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I can't see anything with this resolution; post pics on Imgur for instance.
I guess you opened a ticket; then I don't see much you can do more here,
sorry.
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| | | | | Author: | rankster | | Posted: | Mar 10, 2023 04:31 | | Subject: | Re: Fixed (unfavorable) exchange rates !?! | | Viewed: | 42 times | | Topic: | Currency | |
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| In Currency, MOCbase writes:
It seems to be fixed by now but an explanation by BL/TLG would be nice since
sellers accepting foreign currencies lost up to 10% or even more during this
period due to this bug.
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