| Discussion Forum: Thread 336159 |
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| | | Author: | grasshopper8711  | | Posted: | Mar 8, 2023 14:00 | | Subject: | Order status | | Viewed: | 93 times | | Topic: | Help | |
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| How do I update order status?
I already shipped items to buyer. Sent Paypal invoice. Paid fees. Buyer paid
for item.
There is no option to choose "shipped" only "ready", "packed","processing",
"pending"....so status can't get to completed.
Previous orders had options to choose "shipped", completed", etc.
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| | | | | Author: | Nubs_Select | | Posted: | Mar 8, 2023 14:12 | | Subject: | Re: Order status | | Viewed: | 30 times | | Topic: | Help | |
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| In Help, grasshopper8711 writes:
| | How do I update order status?
I already shipped items to buyer. Sent Paypal invoice. Paid fees. Buyer paid
for item.
There is no option to choose "shipped" only "ready", "packed","processing",
"pending"....so status can't get to completed.
Previous orders had options to choose "shipped", completed", etc.
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sounds like they didn't pay onsite. if it goes to a cplace that needs to
collect tax then it has to be onsite otherwise its tax fraud
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| | | | | Author: | peregrinator | | Posted: | Mar 8, 2023 14:20 | | Subject: | Re: Order status | | Viewed: | 32 times | | Topic: | Help | |
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| In Help, grasshopper8711 writes:
| | How do I update order status?
I already shipped items to buyer. Sent Paypal invoice. Paid fees. Buyer paid
for item.
There is no option to choose "shipped" only "ready", "packed","processing",
"pending"....so status can't get to completed.
|
Has it been a while since you've sold on BrickLink? Things have changed a
bit starting in 2020. BrickLink collects sales tax (and VAT in the EU) now, so
if the buyer orders from a place where BL collects tax, payment has to be made
on-site (and the invoice should be sent from BL).
If you collected sales tax on the order, at the very least you should refund
that to the buyer since you have no way of remitting it (unless you and the buyer
happen to be in the same state and you're registered with the state).
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| | | | | Author: | jennnifer | | Posted: | Mar 8, 2023 14:48 | | Subject: | Re: Order status | | Viewed: | 32 times | | Topic: | Help | |
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| In Help, grasshopper8711 writes:
| | How do I update order status?
I already shipped items to buyer. Sent Paypal invoice. Paid fees. Buyer paid
for item.
There is no option to choose "shipped" only "ready", "packed","processing",
"pending"....so status can't get to completed.
Previous orders had options to choose "shipped", completed", etc.
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All orders where BrickLink applies sales tax must be paid Onsite as that is how
they collect the tax.
You will need to refund your buyer and have them pay via the Pay Now button on
their invoice or orders page.
You can no longer offer off-site payments or send your own Paypal invoice for
any of these states:
https://www.bricklink.com/help.asp?helpID=2503&q=sales+tax
Jen
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USA, California
Canada, Ontario
