| Discussion Forum: Thread 334509 |
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| | | Author: | Andrsv  | | Posted: | Feb 7, 2023 01:12 | | Subject: | Admin please help | | Viewed: | 197 times | | Topic: | Technical Issues | |
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| Regarding order 21271507
There is something wrong with the currency convertions, check the attached picture.
1 NOK is actually appprox 0.1 USD. For this specific order, bricklink used 1
NOK = 1USD.
Some info about the order
User did not use instant checkout
After i sent invoice, he added a New batch
After the new batch i sent a New invoice, then customer noticed the bug
I have tried to add and then remove a dmall coupon so that price would recalculate,
but that didnt help.
Maybe user used one currency at first checkout and another currency at second
batch?
Is this fixable?
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| | | | | Author: | helge | | Posted: | Feb 7, 2023 02:10 | | Subject: | Re: Admin please help | | Viewed: | 80 times | | Topic: | Technical Issues | |
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| In Technical Issues, Andrsv writes:
| | Regarding order 21271507
There is something wrong with the currency convertions, check the attached picture.
1 NOK is actually appprox 0.1 USD. For this specific order, bricklink used 1
NOK = 1USD.
Some info about the order
User did not use instant checkout
After i sent invoice, he added a New batch
After the new batch i sent a New invoice, then customer noticed the bug
I have tried to add and then remove a dmall coupon so that price would recalculate,
but that didnt help.
Maybe user used one currency at first checkout and another currency at second
batch?
Is this fixable?
|
I have had this problem several times. I think the solution is to change the
currency and resend the invoice, and then change the currency back again and
resend the invoice.
I have at least managed to solve it...
Helge
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| | | | | | | Author: | Andrsv | | Posted: | Feb 7, 2023 09:10 | | Subject: | Re: Admin please help | | Viewed: | 64 times | | Topic: | Technical Issues | |
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I have had this problem several times. I think the solution is to change the
currency and resend the invoice, and then change the currency back again and
resend the invoice.
I have at least managed to solve it...
Helge
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Thanks Helge, changing the currency helped.
In case bricklink developers want to debug and reproduce the bug...
I checked the original order(batch1). And it was calculated correctly with USD.
I assume customer used my default currency(NOK) for batch 2. In order overview
page it showed NOK as currency, while in order details page it showed USD.
For me it seems like you calculate the price based on latest batch currency,
but choose which currency to pay with batch1 currency.
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Norway, Rogaland
