| Discussion Forum: Thread 333942 |
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| | | Author: | Funky.Figures  | | Posted: | Jan 26, 2023 11:48 | | Subject: | Royal Mail now good to post international | | Viewed: | 75 times | | Topic: | Shipping | |
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| copied from Royal Mail website , tracked and signed can be posted from today
As a result of this progress and the growing capability of our alternative export
solutions, we can now announce that from Thursday 26 January we will be resuming
our International Tracked & Signed as well as International Signed services to
all destinations for business account customers and customers buying postage
online. This includes parcel, large letter and letter formats of these services.
Online shipping solutions will be enabled to allow customers to select these
services, print labels and send items from Thursday 26 January.
Note: Customers in Northern Ireland are also able to submit both export letters
and export parcels for all services bound for Ireland into the Royal Mail network
through all channels. These services are currently only available for customers
based in Northern Ireland.
Delivery of International Tracked & Signed and International Signed items posted
from Thursday 26 January may take slightly longer than usual and customers may
notice different tracking information as items leave the UK.
We continue to ask customers not to submit any new Tracked or Untracked (Standard/Economy)
export parcels into our network just yet. We are aiming to provide further updates
on these services in the coming days.
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| | | | | Author: | pcthurman | | Posted: | Jan 27, 2023 02:29 | | Subject: | Re: Royal Mail now good to post international | | Viewed: | 52 times | | Topic: | Shipping | |
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| In Shipping, gazzabrickstore writes:
| | copied from Royal Mail website , tracked and signed can be posted from today
As a result of this progress and the growing capability of our alternative export
solutions, we can now announce that from Thursday 26 January we will be resuming
our International Tracked & Signed as well as International Signed services to
all destinations for business account customers and customers buying postage
online. This includes parcel, large letter and letter formats of these services.
Online shipping solutions will be enabled to allow customers to select these
services, print labels and send items from Thursday 26 January.
Note: Customers in Northern Ireland are also able to submit both export letters
and export parcels for all services bound for Ireland into the Royal Mail network
through all channels. These services are currently only available for customers
based in Northern Ireland.
Delivery of International Tracked & Signed and International Signed items posted
from Thursday 26 January may take slightly longer than usual and customers may
notice different tracking information as items leave the UK.
We continue to ask customers not to submit any new Tracked or Untracked (Standard/Economy)
export parcels into our network just yet. We are aiming to provide further updates
on these services in the coming days.
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This is alarming for me. I did an order on
Order Date: Jan 9, 2023 12:13
Payment By: PayPal (Onsite)
Payment In: Pound Sterling
Order Status: Shipped
Changed: Jan 10, 2023 07:03
Total Items: 193
Unique Items (Lots): 68
Invoiced: Jan 9, 2023 12:12
Shipping Method: Royal Mail - Standard Parcel
Does this mean that my order has not shipped out as of yet and is just sitting?
Cass T
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| | | | | | | Author: | hedgehog_bricks | | Posted: | Jan 27, 2023 05:12 | | Subject: | Re: Royal Mail now good to post international | | Viewed: | 32 times | | Topic: | Shipping | |
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| In Shipping, pcthurman writes:
| | This is alarming for me. I did an order on
Order Date: Jan 9, 2023 12:13
Payment By: PayPal (Onsite)
Payment In: Pound Sterling
Order Status: Shipped
Changed: Jan 10, 2023 07:03
Total Items: 193
Unique Items (Lots): 68
Invoiced: Jan 9, 2023 12:12
Shipping Method: Royal Mail - Standard Parcel
Does this mean that my order has not shipped out as of yet and is just sitting?
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It's very likely to have been caught up as the problem occurred on 10th January.
We have not been able to send international mail in the UK since then until today.
The problem was caused by a ransomware attack on Royal Mail's export systems.
However, I believe that they have been clearing the backlog so it should be on
its way now.
Jonathan
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| | | | | | | | | Author: | pcthurman | | Posted: | Jan 27, 2023 07:01 | | Subject: | Re: Royal Mail now good to post international | | Viewed: | 41 times | | Topic: | Shipping | |
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| In Shipping, hedgehog_bricks writes:
| | In Shipping, pcthurman writes:
| | This is alarming for me. I did an order on
Order Date: Jan 9, 2023 12:13
Payment By: PayPal (Onsite)
Payment In: Pound Sterling
Order Status: Shipped
Changed: Jan 10, 2023 07:03
Total Items: 193
Unique Items (Lots): 68
Invoiced: Jan 9, 2023 12:12
Shipping Method: Royal Mail - Standard Parcel
Does this mean that my order has not shipped out as of yet and is just sitting?
|
It's very likely to have been caught up as the problem occurred on 10th January.
We have not been able to send international mail in the UK since then until today.
The problem was caused by a ransomware attack on Royal Mail's export systems.
However, I believe that they have been clearing the backlog so it should be on
its way now.
Jonathan
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Thank you, Jonathan. I certainly hope so. I just wish the seller had reached
out to me. I have enquired with them, 2 days ago, about the order but have received
no communication back. 
Cass T
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| | | | | Author: | alexwilcox | | Posted: | Jan 27, 2023 10:22 | | Subject: | Re: Royal Mail now good to post international | | Viewed: | 30 times | | Topic: | Shipping | |
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| In Shipping, gazzabrickstore writes:
| | copied from Royal Mail website , tracked and signed can be posted from today
As a result of this progress and the growing capability of our alternative export
solutions, we can now announce that from Thursday 26 January we will be resuming
our International Tracked & Signed as well as International Signed services to
all destinations for business account customers and customers buying postage
online. This includes parcel, large letter and letter formats of these services.
Online shipping solutions will be enabled to allow customers to select these
services, print labels and send items from Thursday 26 January.
Note: Customers in Northern Ireland are also able to submit both export letters
and export parcels for all services bound for Ireland into the Royal Mail network
through all channels. These services are currently only available for customers
based in Northern Ireland.
Delivery of International Tracked & Signed and International Signed items posted
from Thursday 26 January may take slightly longer than usual and customers may
notice different tracking information as items leave the UK.
We continue to ask customers not to submit any new Tracked or Untracked (Standard/Economy)
export parcels into our network just yet. We are aiming to provide further updates
on these services in the coming days.
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And yet one of my customers orders (to Ireland) is still sat at Heathrow distribution
centre where it has been sat since 7th January!!
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United Kingdom, England
USA, Virginia
