Discussion Forum: Thread 333851

 Author: Mortimer View Messages Posted By Mortimer
 Posted: Jan 24, 2023 09:33
 Subject: Can't receive copy of invoice
 Viewed: 52 times
 Topic: Technical Issues
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Mortimer (1186)

Location:  Belgium, Liege
Member Since Contact Type Status
Dec 9, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bel Bricks
Hi everyone,

When invoicing a customer, I do not receive a copy of the invoice any more.
I haven't changed anything in my settings.
The 'E-Mail Me a Copy' box is still ticked.

Did I miss any change lately?

Any thoughts?
Thanks!

PS: customers do receive their invoices. And I'm still receiving all the
other emails from BL. I hope anyway...
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Jan 24, 2023 10:11
 Subject: Re: Can't receive copy of invoice
 Viewed: 26 times
 Topic: Technical Issues
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Technical Issues, Mortimer writes:
  Hi everyone,

When invoicing a customer, I do not receive a copy of the invoice any more.
I haven't changed anything in my settings.
The 'E-Mail Me a Copy' box is still ticked.

Did I miss any change lately?

Any thoughts?
Thanks!

PS: customers do receive their invoices. And I'm still receiving all the
other emails from BL. I hope anyway...

Sometimes there's a delay.
Check your email provider settings.
Whitelist @Bricklink.com.