Discussion Forum: Thread 325082

 Author: TDH_Bricks View Messages Posted By TDH_Bricks
 Posted: Aug 4, 2022 04:30
 Subject: EU Buyers VAT is not shown
 Viewed: 69 times
 Topic: Technical Issues
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TDH_Bricks (4245)

Location:  Czech Republic, Královéhradecký Kraj
Member Since Contact Type Status
Feb 1, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TDH Bricks
Hello,
starting from yesterday (Aug 3) we are receiving EU orders without right EU Buyer
VAT rate determination. All orders have our home country VAT rate (21%) only.

Do somebody have the same issue? We are OSS registered and VAT registered company,
OSS is enabled. We did not change anything in our Store setings.

Thanks for help.
 Author: rankster View Messages Posted By rankster
 Posted: Aug 4, 2022 06:04
 Subject: Re: EU Buyers VAT is not shown
 Viewed: 36 times
 Topic: Technical Issues
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rankster (1131)

Location:  Austria, Wien
Member Since Contact Type Status
Aug 23, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Rankster Bricks
In Technical Issues, TDH_Bricks writes:
  Hello,
starting from yesterday (Aug 3) we are receiving EU orders without right EU Buyer
VAT rate determination. All orders have our home country VAT rate (21%) only.

Do somebody have the same issue? We are OSS registered and VAT registered company,
OSS is enabled. We did not change anything in our Store setings.

Thanks for help.

Same issue here since 26/07, forum post was created, ticket was opened but nobody
cares.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Aug 4, 2022 08:54
 Subject: Re: EU Buyers VAT is not shown
 Viewed: 37 times
 Topic: Technical Issues
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1001bricks (48030)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Technical Issues, TDH_Bricks writes:
  Hello,
starting from yesterday (Aug 3) we are receiving EU orders without right EU Buyer
VAT rate determination. All orders have our home country VAT rate (21%) only.

Do somebody have the same issue? We are OSS registered and VAT registered company,
OSS is enabled. We did not change anything in our Store setings.

That's VERY worrying, we're in the OSS registration process.

But if BL invoices the wrong VAT, it's really bad bad

Could you open a ticket to push for a fix?


Thank you.
 Author: GyusziP20 View Messages Posted By GyusziP20
 Posted: Aug 4, 2022 15:06
 Subject: Re: EU Buyers VAT is not shown
 Viewed: 36 times
 Topic: Technical Issues
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GyusziP20 (346)

Location:  Hungary, Budapest
Member Since Contact Type Status
Feb 8, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: EducationEV3
Hello,

Bricklink Help Center - OSS registration document:

"Once submitted, the admin team will review your documents and confirm or deny
OSS distance selling."

Has the admin team already accepted the submitted OSS document for you? Did you
get a notification about it?

Regards EV3
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Aug 4, 2022 15:14
 Subject: Re: EU Buyers VAT is not shown
 Viewed: 38 times
 Topic: Technical Issues
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1001bricks (48030)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Technical Issues, GyusziP20 writes:
  Hello,

Bricklink Help Center - OSS registration document:

"Once submitted, the admin team will review your documents and confirm or deny
OSS distance selling."

Has the admin team already accepted the submitted OSS document for you? Did you
get a notification about it?

Regards EV3

It doesn't seem to be the problem.

We are OSS registered and VAT registered company,
OSS is enabled. We did not change anything in our Store setings.
 Author: rankster View Messages Posted By rankster
 Posted: Aug 5, 2022 02:52
 Subject: Re: EU Buyers VAT is not shown
 Viewed: 33 times
 Topic: Technical Issues
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rankster (1131)

Location:  Austria, Wien
Member Since Contact Type Status
Aug 23, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Rankster Bricks
In Technical Issues, 1001bricks writes:
  In Technical Issues, GyusziP20 writes:
  Hello,

Bricklink Help Center - OSS registration document:

"Once submitted, the admin team will review your documents and confirm or deny
OSS distance selling."

Has the admin team already accepted the submitted OSS document for you? Did you
get a notification about it?

Regards EV3

It doesn't seem to be the problem.

We are OSS registered and VAT registered company,
OSS is enabled. We did not change anything in our Store setings.


I don't know the exact case of the OP but my OSS document was rejected on
Aug 3 without any reason given.

I'm not alone with this issue: https://www.bricklink.com/messageThread.asp?ID=325039&nID=1355071

Which is even worse that I received an e-mail from BL this morning "[Action required]
You may be required to enable distance selling on BrickLink".

It is enabled since the end of March...
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Aug 5, 2022 09:46
 Subject: Re: EU Buyers VAT is not shown
 Viewed: 26 times
 Topic: Technical Issues
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1001bricks (48030)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Technical Issues, rankster writes:
  In Technical Issues, 1001bricks writes:
  In Technical Issues, GyusziP20 writes:
  Hello,

Bricklink Help Center - OSS registration document:

"Once submitted, the admin team will review your documents and confirm or deny
OSS distance selling."

Has the admin team already accepted the submitted OSS document for you? Did you
get a notification about it?

Regards EV3

It doesn't seem to be the problem.

We are OSS registered and VAT registered company,
OSS is enabled. We did not change anything in our Store setings.


I don't know the exact case of the OP but my OSS document was rejected on
Aug 3 without any reason given.

You'rre apparently mixing cases.

The OP wrote they are registered to OSS and set up (on BL) for OSS, and they
didn't change any setting.

In short, it's not about documents - but (sometimes?) the BL calculation
of VAT rate when already using OSS.
 Author: TDH_Bricks View Messages Posted By TDH_Bricks
 Posted: Aug 5, 2022 10:18
 Subject: Re: EU Buyers VAT is not shown
 Viewed: 25 times
 Topic: Technical Issues
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TDH_Bricks (4245)

Location:  Czech Republic, Královéhradecký Kraj
Member Since Contact Type Status
Feb 1, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TDH Bricks
In Technical Issues, 1001bricks writes:
  In Technical Issues, rankster writes:
  In Technical Issues, 1001bricks writes:
  In Technical Issues, GyusziP20 writes:
  Hello,

Bricklink Help Center - OSS registration document:

"Once submitted, the admin team will review your documents and confirm or deny
OSS distance selling."

Has the admin team already accepted the submitted OSS document for you? Did you
get a notification about it?

Regards EV3

It doesn't seem to be the problem.

We are OSS registered and VAT registered company,
OSS is enabled. We did not change anything in our Store setings.


I don't know the exact case of the OP but my OSS document was rejected on
Aug 3 without any reason given.

You'rre apparently mixing cases.

The OP wrote they are registered to OSS and set up (on BL) for OSS, and they
didn't change any setting.

In short, it's not about documents - but (sometimes?) the BL calculation
of VAT rate when already using OSS.

Ticket was posted and just received info about forwarding to tech team for further
investigation.

We are OSS registered from July 1, 2021 already and send quarterly reports to
local authorities with EU VAT.
All docs were been provided / uploaded to BL after first OSS introduction on
BL last year already.
OSS was working well last 2-3 weeks but suddenly there is back our home country
VAT rate on EU invoices. We did not change any setting in the meantime.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Aug 5, 2022 10:31
 Subject: (Cancelled)
 Viewed: 16 times
 Topic: Technical Issues
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1001bricks (48030)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
(Cancelled)
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Aug 5, 2022 10:34
 Subject: Re: EU Buyers VAT is not shown
 Viewed: 36 times
 Topic: Technical Issues
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1001bricks (48030)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Technical Issues, TDH_Bricks writes:
  In Technical Issues, 1001bricks writes:
  In Technical Issues, rankster writes:
  In Technical Issues, 1001bricks writes:
  In Technical Issues, GyusziP20 writes:
  Hello,

Bricklink Help Center - OSS registration document:

"Once submitted, the admin team will review your documents and confirm or deny
OSS distance selling."

Has the admin team already accepted the submitted OSS document for you? Did you
get a notification about it?

Regards EV3

It doesn't seem to be the problem.

We are OSS registered and VAT registered company,
OSS is enabled. We did not change anything in our Store setings.


I don't know the exact case of the OP but my OSS document was rejected on
Aug 3 without any reason given.

You'rre apparently mixing cases.

The OP wrote they are registered to OSS and set up (on BL) for OSS, and they
didn't change any setting.

In short, it's not about documents - but (sometimes?) the BL calculation
of VAT rate when already using OSS.

Ticket was posted and just received info about forwarding to tech team for further
investigation.

We are OSS registered from July 1, 2021 already and send quarterly reports to
local authorities with EU VAT.
All docs were been provided / uploaded to BL after first OSS introduction on
BL last year already.
OSS was working well last 2-3 weeks but suddenly there is back our home country
VAT rate on EU invoices. We did not change any setting in the meantime.


What I thought, and yes, this is extremely worrying.

BL shows an amount to the buyer, it's erroneous, but you'd better declare
the correct amount for taxes or you may get in trouble.

Not even talking about the fact in some cases you'll have to pay part of
the VAT from your own pocket.
Example: 27-21 = 6% loss
 Author: TDH_Bricks View Messages Posted By TDH_Bricks
 Posted: Aug 8, 2022 09:25
 Subject: Re: EU Buyers VAT is not shown
 Viewed: 31 times
 Topic: Technical Issues
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TDH_Bricks (4245)

Location:  Czech Republic, Královéhradecký Kraj
Member Since Contact Type Status
Feb 1, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TDH Bricks
In Technical Issues, TDH_Bricks writes:
  In Technical Issues, 1001bricks writes:
  In Technical Issues, rankster writes:
  In Technical Issues, 1001bricks writes:
  In Technical Issues, GyusziP20 writes:
  Hello,

Bricklink Help Center - OSS registration document:

"Once submitted, the admin team will review your documents and confirm or deny
OSS distance selling."

Has the admin team already accepted the submitted OSS document for you? Did you
get a notification about it?

Regards EV3

It doesn't seem to be the problem.

We are OSS registered and VAT registered company,
OSS is enabled. We did not change anything in our Store setings.


I don't know the exact case of the OP but my OSS document was rejected on
Aug 3 without any reason given.

You'rre apparently mixing cases.

The OP wrote they are registered to OSS and set up (on BL) for OSS, and they
didn't change any setting.

In short, it's not about documents - but (sometimes?) the BL calculation
of VAT rate when already using OSS.

Ticket was posted and just received info about forwarding to tech team for further
investigation.

We are OSS registered from July 1, 2021 already and send quarterly reports to
local authorities with EU VAT.
All docs were been provided / uploaded to BL after first OSS introduction on
BL last year already.
OSS was working well last 2-3 weeks but suddenly there is back our home country
VAT rate on EU invoices. We did not change any setting in the meantime.

Correct EU VAT is back on the Invoice as well as on the Order detail page, recognized
yesterday Sunday Aug 7.
 Author: rankster View Messages Posted By rankster
 Posted: Aug 6, 2022 04:50
 Subject: Re: EU Buyers VAT is not shown
 Viewed: 25 times
 Topic: Technical Issues
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rankster (1131)

Location:  Austria, Wien
Member Since Contact Type Status
Aug 23, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Rankster Bricks
In Technical Issues, 1001bricks writes:
  You'rre apparently mixing cases.

Actually no, it’s just a coincidence that my document was rejected and the distance
selling system broke too a few days prior to that.
  
The OP wrote they are registered to OSS and set up (on BL) for OSS, and they
didn't change any setting.

Same here. I registered back in December 2021, then enabled it at the end of
March here, charging VAT since April 1st, already declared the VAT of Q2 2022
to tax authority.
  
In short, it's not about documents - but (sometimes?) the BL calculation
of VAT rate when already using OSS.

Check my posts, I already reported this problem at the end of July.

Check my post: https://www.bricklink.com/message.asp?ID=1355581
 Author: GyusziP20 View Messages Posted By GyusziP20
 Posted: Aug 6, 2022 05:59
 Subject: Re: EU Buyers VAT is not shown
 Viewed: 17 times
 Topic: Technical Issues
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GyusziP20 (346)

Location:  Hungary, Budapest
Member Since Contact Type Status
Feb 8, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: EducationEV3
  
Check my posts, I already reported this problem at the end of July.

Check my post: https://www.bricklink.com/message.asp?ID=1355581

Thank you, I read it.
According to them, the system worked well, only sometimes it breaks down. Then
did the system add the EU VAT to your net price? (when it works fine)