Discussion Forum: Thread 322737

 Author: KDavis2 View Messages Posted By KDavis2
 Posted: Jun 20, 2022 11:39
 Subject: ORDER_BATCH_ID_MISMATCHED
 Viewed: 59 times
 Topic: Technical Issues
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KDavis2 (49)

Location:  USA, Georgia
Member Since Contact Type Status
Apr 7, 2022 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: DabbleBox Bricks
When I try to checkout I am seeing this error, but my cart looks to be in order.

ORDER_BATCH_ID_MISMATCHED

What can I do to complete my order. I have tried clearing browser cookies, deleting
and recreating my cart, and logging out and back in to bricklink.

Thanks,
Kenneth
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jun 20, 2022 11:53
 Subject: Re: ORDER_BATCH_ID_MISMATCHED
 Viewed: 27 times
 Topic: Technical Issues
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1001bricks (52240)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Technical Issues, KDavis2 writes:
  When I try to checkout I am seeing this error, but my cart looks to be in order.

ORDER_BATCH_ID_MISMATCHED

What can I do to complete my order. I have tried clearing browser cookies, deleting
and recreating my cart, and logging out and back in to bricklink.

It could happen when there's a question of VAT or maybe Sales Tax.
In between 2 batches, the tax changed somewhere, and now you can't have 2
batches with different rates...

I'd simply ask for cancellation, and redo it from scratch - maybe in one
batch?
 Author: KDavis2 View Messages Posted By KDavis2
 Posted: Jun 21, 2022 12:35
 Subject: Re: ORDER_BATCH_ID_MISMATCHED
 Viewed: 25 times
 Topic: Technical Issues
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KDavis2 (49)

Location:  USA, Georgia
Member Since Contact Type Status
Apr 7, 2022 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: DabbleBox Bricks
In Technical Issues, 1001bricks writes:
  In Technical Issues, KDavis2 writes:
  When I try to checkout I am seeing this error, but my cart looks to be in order.

ORDER_BATCH_ID_MISMATCHED

What can I do to complete my order. I have tried clearing browser cookies, deleting
and recreating my cart, and logging out and back in to bricklink.

It could happen when there's a question of VAT or maybe Sales Tax.
In between 2 batches, the tax changed somewhere, and now you can't have 2
batches with different rates...

I'd simply ask for cancellation, and redo it from scratch - maybe in one
batch?

Thanks, I have contacted the seller but no response in days. My previous order
is sitting in pending state.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jun 21, 2022 16:42
 Subject: Re: ORDER_BATCH_ID_MISMATCHED
 Viewed: 16 times
 Topic: Technical Issues
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1001bricks (52240)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
  
  It could happen when there's a question of VAT or maybe Sales Tax.
In between 2 batches, the tax changed somewhere, and now you can't have 2
batches with different rates...

I'd simply ask for cancellation, and redo it from scratch - maybe in one
batch?

Thanks, I have contacted the seller but no response in days. My previous order
is sitting in pending state.

Use the order cancellation page and officially ask for it ("System problem")
along with some info?

If a seller doesn't reply, change seller, sincerely.