| Discussion Forum: Thread 321107 |
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| | | Author: | camel123  | | Posted: | May 13, 2022 08:59 | | Subject: | How did shipping cost come out to 0? | | Viewed: | 116 times | | Topic: | Shipping | |
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| Hi everyone - a completely new seller here. I had my first order go through with
no problems, shipping costs made sense. My second order this morning came in
and had $0 for a shipping cost! I honored the request, the buyer gets a great
deal as sort of a thank you for finding this bug, but how did that happen? I
had a weight based shipping and anything should have been at least $5. I've
deleted my shipping setting and started over with setting it. Could someone please
look and see if that seems to work correctly now (I can't make a cart for
buying from myself).
Thank you!
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| | | | | Author: | camel123 | | Posted: | May 13, 2022 09:13 | | Subject: | Re: How did shipping cost come out to 0? | | Viewed: | 32 times | | Topic: | Shipping | |
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| I think if I log out and then buy from my store I can see what a cart/order would
show for shipping. At least I got it to seem correct now. Would still appreciate
any insight more experienced sellers have on how an order with $0 shipping happened...
bit of a mystery. 
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| | | | | Author: | jennnifer | | Posted: | May 13, 2022 09:15 | | Subject: | Re: How did shipping cost come out to 0? | | Viewed: | 48 times | | Topic: | Shipping | |
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| In Shipping, camel123 writes:
| | Hi everyone - a completely new seller here. I had my first order go through with
no problems, shipping costs made sense. My second order this morning came in
and had $0 for a shipping cost! I honored the request, the buyer gets a great
deal as sort of a thank you for finding this bug, but how did that happen? I
had a weight based shipping and anything should have been at least $5. I've
deleted my shipping setting and started over with setting it. Could someone please
look and see if that seems to work correctly now (I can't make a cart for
buying from myself).
Thank you!
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Did you grab a screenshot of your old setting? If not, it would be difficult
to diagnose what went wrong.
I just checked your shop for a set and a minifig. The minifig shipping was $7.20
which is way too high.
Jen
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| | | | | | | Author: | camel123 | | Posted: | May 13, 2022 09:51 | | Subject: | Re: How did shipping cost come out to 0? | | Viewed: | 45 times | | Topic: | Shipping | |
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| Thank you!!
Ya, I made the floor 5$ and added a handling fee just to make sure it was obvious
in this testing that it didn't come to 0$.
No, I didn't do a screen shot.
I'll tinker now a bit more so that a minifig doesn't require a $7 postage!
Thanks again.
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USA, Minnesota
