| Discussion Forum: Thread 319728 |
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| | | Author: | Lurchi  | | Posted: | Apr 12, 2022 10:59 | | Subject: | Fee payment not accepted | | Viewed: | 140 times | | Topic: | Help | |
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| Hi together,
Last week I paid my selling fees via the PayPal link to BrickLink as always.
Normally the message that it’s not paid disappears instantly, but not this time.
So I thought that I didn’t pay and clicked again the PayPal link and paid another
time. But also this time the message did not disappear. The money was charged
to my PayPal account twice now, I already contacted the Helpdesk, and the admin
via mail but got no response yet.
In four days my store will be closed because of the not paid fees…
Does anyone of you have an solution for this problem or had the same problem?
Thank you in advance!
Best regards,
Lukas
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| | | | | Author: | nbrumby | | Posted: | Apr 12, 2022 14:19 | | Subject: | Re: Fee payment not accepted | | Viewed: | 59 times | | Topic: | Help | |
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| In Help, Lurchi writes:
| | Hi together,
Last week I paid my selling fees via the PayPal link to BrickLink as always.
Normally the message that it’s not paid disappears instantly, but not this time.
So I thought that I didn’t pay and clicked again the PayPal link and paid another
time. But also this time the message did not disappear. The money was charged
to my PayPal account twice now, I already contacted the Helpdesk, and the admin
via mail but got no response yet.
In four days my store will be closed because of the not paid fees…
Does anyone of you have an solution for this problem or had the same problem?
Thank you in advance!
Best regards,
Lukas
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Ah, thought it was just me.
I paid on Friday, a few days after the invoice but still not showing as paid
on bricklink.
I’ve double checked to ensure the payment came of the card I paid by & it has.
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| | | | | Author: | antant7 | | Posted: | Apr 12, 2022 14:45 | | Subject: | Re: Fee payment not accepted | | Viewed: | 62 times | | Topic: | Help | |
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| Same here. Paid by paypal but the notification is still there and the payment
doesn't show on the Fees page yet. I sent a message to support without a
response yet. It sounds like a general issue...
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| | | | | | | Author: | BaronSat | | Posted: | Apr 19, 2022 03:43 | | Subject: | Re: Fee payment not accepted | | Viewed: | 33 times | | Topic: | Help | |
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| In Help, Admin_Russell writes:
| | Thank you for reporting this error. We have identified this problem and are currently
fixing it. We have a list of all accounts affected and will make sure your privileges
are not revoked on the 15th.
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Hi,
Any progress with this problem? My Profile page keep asking me to pay my fees
what I did on april 6th. I get a confusing message from BL administration on
april 16th, answred to it but get no news?! So I wonder what will happen when
the due date is passed, will my account be suspended, will I have to pay the
same fees endlessly... ???
Thanks in advance.
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