| Discussion Forum: Thread 316037 |
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| | | Author: | Alico64  | | Posted: | Jan 21, 2022 02:34 | | Subject: | Update order details after refund | | Viewed: | 41 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| It would be great if the order was fully updated after a refund.
In my case, I have three different types of bubble envelopes under one shipping
method, but in order to not undercharge shipping cost, I needed to add the weight
of the heaviest envelope. For small orders, this means often actual shipping
cost are less than the customer paid, so I refund the difference.
The order however is not updated, so the numbers are not reflecting the final
grand total.
When refunding because of overcharged shipping, the option needs to be selected,
meaning the Shipping cost field could be updated automatically, which could update
the grand total and VAT as well (if applicable).
For other types of refunds, the same logic applies and the cost of hidden and
the grand total could be updated.
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Netherlands, Gelderland
