Discussion Forum: Thread 314576 |
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| | Author: | raduenea | Posted: | Dec 20, 2021 03:10 | Subject: | Order blocked | Viewed: | 231 times | Topic: | Help | |
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| Hello,
Please help me with the following issue.
I add some products in the cart for every order it keep telling me the message:
Order summary
Seller Refuses Service
This seller refuses service to all members with negative feedback score.
From this message I understand that I have, somehow, negative feedback. I don't
even know why, because I didn't buy anything from this store in order to
receive this feedback. Anyway it's not my intension to do this .
What should I do to?
Thanks in advanced.
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| | | | Author: | calsbricks | Posted: | Dec 20, 2021 03:14 | Subject: | Re: Order blocked | Viewed: | 70 times | Topic: | Help | |
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| In Help, raduenea writes:
| Hello,
Please help me with the following issue.
I add some products in the cart for every order it keep telling me the message:
Order summary
Seller Refuses Service
This seller refuses service to all members with negative feedback score.
From this message I understand that I have, somehow, negative feedback. I don't
even know why, because I didn't buy anything from this store in order to
receive this feedback. Anyway it's not my intension to do this .
What should I do to?
Thanks in advanced.
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Stores have the ability to block buyers who have negative feedback, wherever
you got it from. You either need to reach out to the store or gain some positive
feedback to reverse your current negative status.
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| | | | Author: | popsicle | Posted: | Dec 20, 2021 03:47 | Subject: | Re: Order blocked | Viewed: | 101 times | Topic: | Help | |
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| In Help, raduenea writes:
| Hello,
Please help me with the following issue.
I add some products in the cart for every order it keep telling me the message:
Order summary
Seller Refuses Service
This seller refuses service to all members with negative feedback score.
From this message I understand that I have, somehow, negative feedback. I don't
even know why, because I didn't buy anything from this store in order to
receive this feedback. Anyway it's not my intension to do this .
What should I do to?
Thanks in advanced.
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It’s not directed at you per se. It’s an option all sellers can select that applies
generically. Your negative feedback is from another member for non-payment of
an order placed earlier this year.
As to what you should do? Well that's up to you, but not all vendors here
refuse service to negative feedback members, communicate with the member or move
on to another.
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| | | | Author: | yorbrick | Posted: | Dec 20, 2021 10:15 | Subject: | Re: Order blocked | Viewed: | 65 times | Topic: | Help | |
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| In Help, raduenea writes:
| Hello,
Please help me with the following issue.
I add some products in the cart for every order it keep telling me the message:
Order summary
Seller Refuses Service
This seller refuses service to all members with negative feedback score.
From this message I understand that I have, somehow, negative feedback. I don't
even know why, because I didn't buy anything from this store in order to
receive this feedback. Anyway it's not my intension to do this .
What should I do to?
Thanks in advanced.
|
The person that gave you negative feedback has now given you a positive one too,
so they cancel out and you should be able to buy from other stores.
Although your feedback does now look rather strange, with one person saying you
didn't pay then the same person welcoming you to bricklink months afterwards.
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