Discussion Forum: Thread 312060 |
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| | Author: | chrisweb | Posted: | Nov 5, 2021 10:36 | Subject: | No altert for order pending quantity approval | Viewed: | 55 times | Topic: | Suggestions | Status: | Open | Vote: | [Yes|No] | |
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| Hello,
I just had a seller messaging me about why for over a week I didn't approve
their quantity change as a bunch of pieces were missing.
- I had visited my profile every day but had no notification of some sort showing
me that a request for me to take action was pending, I red dot next to a link
to that quantity change approval page in the column orders would have been enough
for me to notice something was waiting for me to do something
- I had no message from seller, which is not a technical issue but in my opinion
a mistake from the seller
- I had no alert of some kind on the order page itself, there was no red box
on top of the page with a blinking arrow next to it, telling you to click somewhere
if you wanted to go to another change quantity request page
- The status of the order had not changed, it was just saying "pending", the
same status it has after you place an order with request for invoice, I was expecting
it would have a status of some sort, like "awating buyer quantity change approval"
I however had a mail from bricklink bot (in my spam obviously) telling me about
this pending piece change approval
So then I went to the page to approve the change, but there I had a weird table
not clearly stating what the quantity was that I had ordered and what the actual
quantity change request was, it showed one number but I still don't really
know if this was how much pieces I would get or how much pieces were actually
missing, so I just blindly accepted everything and guess I will need to wait
for the order to arrive to know for sure what I will get
Don't get me wrong, I love bricklink, I mean I placed +-200 successfull orders
the last 4-5 years (and got only scammed once where I paid 200 euro by IBAN and
never got anything), so it is not that I write you all this because I'm raging
behind my desk and swearing at the bricklink admins or product managers
I'm a developer myself and I know how much work it is to build something
like bricklink, so I understand why things are how they are, but still I thought
it was worth mentioning those things that in my oponion can be improved, just
in case they are not already on a todo list
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