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| | | | | Author: | Leftoverbricks  | | Posted: | Sep 20, 2021 12:01 | | Subject: | Re: BrickLink Marketplace Newsletter | | Viewed: | 83 times | | Topic: | General | |
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| In General, Stellar writes:
The questionnaire is 100% US based and not at all relevant for European sellers.
I filled it in and made my remarks concerning the USA based bias.
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| | | | | | | Author: | calebfishn | | Posted: | Sep 20, 2021 22:22 | | Subject: | Re: BrickLink Marketplace Newsletter | | Viewed: | 58 times | | Topic: | General | |
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| In General, Leftoverbricks writes:
| | In General, Stellar writes:
The questionnaire is 100% US based and not at all relevant for European sellers.
I filled it in and made my remarks concerning the USA based bias.
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I liked the questionnaire, but it isn't all applicable to Canadian sellers
either.
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| | | | | Author: | Ziegelmeister | | Posted: | Sep 20, 2021 12:34 | | Subject: | Re: BrickLink Marketplace Newsletter | | Viewed: | 61 times | | Topic: | General | |
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| In General, Stellar writes:
Oh that's hilarious, I actually started drafting up the question branching
for my own survey I was going to link on my store. I'll take a looksie.
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| | | | | Author: | calsbricks | | Posted: | Sep 20, 2021 12:56 | | Subject: | Re: BrickLink Marketplace Newsletter | | Viewed: | 91 times | | Topic: | General | |
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| In General, Stellar writes:
Unfortunately the survey is entirely US based. Bricklink you are a world wide
organisation serving the globe not just the USA. In fact Europe including the
UK has more stores in total than the US. Think global - that will serve you and
us much better.
Your questions are not structured properly as they do not allow a not applicable
as a response. In order to move to the next question you must offer a response
which is, in several cases, nonsense.
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| | | | | | | Author: | randyf | | Posted: | Sep 20, 2021 13:52 | | Subject: | Re: BrickLink Marketplace Newsletter | | Viewed: | 73 times | | Topic: | General | |
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| In General, calsbricks writes:
| | In General, Stellar writes:
Unfortunately the survey is entirely US based. Bricklink you are a world wide
organisation serving the globe not just the USA. In fact Europe including the
UK has more stores in total than the US. Think global - that will serve you and
us much better.
Your questions are not structured properly as they do not allow a not applicable
as a response. In order to move to the next question you must offer a response
which is, in several cases, nonsense.
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How is it US-based? As far as the payment processors go, I only know Venmo by
name and have used it a couple of times. IBAN is not a US thing. Cryptocurrencies
are a global thing. I had no clue what the rest of them were.
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| | | | | | | | | Author: | peregrinator | | Posted: | Sep 20, 2021 14:30 | | Subject: | Re: BrickLink Marketplace Newsletter | | Viewed: | 57 times | | Topic: | General | |
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| In General, randyf writes:
| | How is it US-based? As far as the payment processors go, I only know Venmo by
name and have used it a couple of times. IBAN is not a US thing. Cryptocurrencies
are a global thing. I had no clue what the rest of them were.
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There's a question about shipping that seems relevant only to the USA, but
apart from that, the survey wasn't US-based at all.
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| | | | | | | | | | | Author: | randyf | | Posted: | Sep 20, 2021 17:42 | | Subject: | Re: BrickLink Marketplace Newsletter | | Viewed: | 57 times | | Topic: | General | |
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| In General, peregrinator writes:
| | In General, randyf writes:
| | How is it US-based? As far as the payment processors go, I only know Venmo by
name and have used it a couple of times. IBAN is not a US thing. Cryptocurrencies
are a global thing. I had no clue what the rest of them were.
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There's a question about shipping that seems relevant only to the USA, but
apart from that, the survey wasn't US-based at all.
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I didn't have that question. I guess because I am not a seller. My survey
was only like 2 or 3 questions long.
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| | | | | | | | | Author: | Teup | | Posted: | Sep 20, 2021 18:50 | | Subject: | Re: BrickLink Marketplace Newsletter | | Viewed: | 58 times | | Topic: | General | |
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| In General, randyf writes:
| | In General, calsbricks writes:
| | In General, Stellar writes:
Unfortunately the survey is entirely US based. Bricklink you are a world wide
organisation serving the globe not just the USA. In fact Europe including the
UK has more stores in total than the US. Think global - that will serve you and
us much better.
Your questions are not structured properly as they do not allow a not applicable
as a response. In order to move to the next question you must offer a response
which is, in several cases, nonsense.
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How is it US-based? As far as the payment processors go, I only know Venmo by
name and have used it a couple of times. IBAN is not a US thing. Cryptocurrencies
are a global thing. I had no clue what the rest of them were.
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Same here. I only knew IBAN and I've heard of Klarna. I am guessing there
isn't a region on the planet where BL users felt that that survey was relevant.
I tried to fill it out but I closed it. Apart from the question about Bricklink
doing the payment processing, all I could do is fill out random answers. Adyen,
Braintree... UPS, FedEx... don't know / don't care. And new help topics..?
Don't care. And with the API being slow as it is, I don't think people
will be very interested in paying for a higher limit on API calls 
Pretty mindboggling if you think about it, with so many users screaming input
and quarreling over who should be in the feedback panel, and so many problems
and issues to address, one of the rare times that Bricklink actually chooses
to employ its full communication infrastructure to release an official survey,
they somehow manage to come up with the most uninteresting questions you could
imagine 
Asking the users which services BL should use for adding payment methods, like...
really? Users care about the payment methods, not about whether you use Stripe
or Adyen or whatever in your code to make it happen... 
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| | | | | | | | | | | Author: | Stellar | | Posted: | Sep 21, 2021 04:08 | | Subject: | Re: BrickLink Marketplace Newsletter | | Viewed: | 68 times | | Topic: | General | |
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| In General, Teup writes:
| | In General, randyf writes:
| | In General, calsbricks writes:
| | In General, Stellar writes:
Unfortunately the survey is entirely US based. Bricklink you are a world wide
organisation serving the globe not just the USA. In fact Europe including the
UK has more stores in total than the US. Think global - that will serve you and
us much better.
Your questions are not structured properly as they do not allow a not applicable
as a response. In order to move to the next question you must offer a response
which is, in several cases, nonsense.
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How is it US-based? As far as the payment processors go, I only know Venmo by
name and have used it a couple of times. IBAN is not a US thing. Cryptocurrencies
are a global thing. I had no clue what the rest of them were.
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Same here. I only knew IBAN and I've heard of Klarna. I am guessing there
isn't a region on the planet where BL users felt that that survey was relevant.
I tried to fill it out but I closed it. Apart from the question about Bricklink
doing the payment processing, all I could do is fill out random answers. Adyen,
Braintree... UPS, FedEx... don't know / don't care. And new help topics..?
Don't care. And with the API being slow as it is, I don't think people
will be very interested in paying for a higher limit on API calls
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I too just knew a three names, but as said, these were payment providers not
payment methods (excep IBAN), it should have been a list like:
-PayPal
-Credit Cards (American Express, China UnionPay (CUP), Discover & Diners, Japan
Credit Bureau (JCB), Mastercard, Visa)
-IBAN
-iDeal
-Venmo
-Google Pay
-Amazon Pay
-Apple Pay
-Alipay
-Bancontact
-EPS
-Giropay
-Multibanco
-Przelewy24
-Adeudo directo SEPA
-SOFORT
-WeChat Pay
-Bizum
Also about the "free" API limit, here is how LEGO sites offer it:
-BO: 300 calls/minute = 5 c/s( [redacted] )
-Rebrickable: 1 call/second = 1 c/s ( https://rebrickable.com/api/v3/docs/ )
-Brickset: IDK = N/A ( https://brickset.com/article/52664/api-version-3-documentation
)
-Bricklink: 5000 calls/day = less than 0.06 c/s
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Pretty mindboggling if you think about it, with so many users screaming input
and quarreling over who should be in the feedback panel, and so many problems
and issues to address, one of the rare times that Bricklink actually chooses
to employ its full communication infrastructure to release an official survey,
they somehow manage to come up with the most uninteresting questions you could
imagine
Asking the users which services BL should use for adding payment methods, like...
really? Users care about the payment methods, not about whether you use Stripe
or Adyen or whatever in your code to make it happen...
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| | | | | | | Author: | calebfishn | | Posted: | Sep 20, 2021 22:25 | | Subject: | Re: BrickLink Marketplace Newsletter | | Viewed: | 66 times | | Topic: | General | |
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| In General, calsbricks writes:
| | In General, Stellar writes:
Unfortunately the survey is entirely US based. Bricklink you are a world wide
organisation serving the globe not just the USA. In fact Europe including the
UK has more stores in total than the US. Think global - that will serve you and
us much better.
Your questions are not structured properly as they do not allow a not applicable
as a response. In order to move to the next question you must offer a response
which is, in several cases, nonsense.
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Because there was not a "non-applicable" option for two of the most important
questions, I could only proceed by making up nonsense ratings for a bunch of
service that I never heard of, and that are not available to me in my geographical
location. I wonder how many other respondents had to do that, and how it will
mess up the averages?
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| | | | | | | | | Author: | M_R | | Posted: | Sep 21, 2021 01:20 | | Subject: | Re: BrickLink Marketplace Newsletter | | Viewed: | 53 times | | Topic: | General | |
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| In General, calebfishn writes:
| | In General, calsbricks writes:
Because there was not a "non-applicable" option for two of the most important
questions, I could only proceed by making up nonsense ratings for a bunch of
service that I never heard of, and that are not available to me in my geographical
location. I wonder how many other respondents had to do that, and how it will
mess up the averages?
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Same here - had to opt out at the ”Rank these payment methods by preference:”
option because I only know about two of them and didn’t want to screw up the
survey for those who could fill it with their real opinions.
Bad survey, bad!
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| | | | | Author: | zorbanj | | Posted: | Sep 20, 2021 14:22 | | Subject: | Re: BrickLink Marketplace Newsletter | | Viewed: | 53 times | | Topic: | General | |
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| For anyone taking the survey, Ayden is eBay's payment processor for the managed
payments program.
In General, Stellar writes:
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| | | | | | | Author: | SylvainLS | | Posted: | Sep 20, 2021 14:51 | | Subject: | Re: BrickLink Marketplace Newsletter | | Viewed: | 61 times | | Topic: | General | |
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| In General, zorbanj writes:
| | For anyone taking the survey, Ayden is eBay's payment processor for the managed
payments program.
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Thanks for the precision… but it’s still a typo on Adyen.
See here for the others: https://www.bricklink.com/message.asp?ID=1304945
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| | | | | Author: | macebobo | | Posted: | Sep 20, 2021 15:52 | | Subject: | Re: BrickLink Marketplace Newsletter | | Viewed: | 57 times | | Topic: | General | |
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| In General, Stellar writes:
OH MY! Bricklink wants to take over handling payments, NO NO NO and LORD NO!
Get your customer service up to snuff, like we get from TLG, before you take
on any more responsibility. PLEASE if you do take over this operation, make it
an opt-in instead of default.
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| | | | | | | Author: | Yo_Yo_Flamingo | | Posted: | Sep 20, 2021 19:19 | | Subject: | Re: BrickLink Marketplace Newsletter | | Viewed: | 49 times | | Topic: | General | |
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| In General, macebobo writes:
| | In General, Stellar writes:
OH MY! Bricklink wants to take over handling payments, NO NO NO and LORD NO!
Get your customer service up to snuff, like we get from TLG, before you take
on any more responsibility. PLEASE if you do take over this operation, make it
an opt-in instead of default.
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Let me put it this way: I wouldn't want somebody I cannot easily call and
discuss issues with to handle my money. That's just a recipe for disaster
for ALL parties involved.
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| | | | | | | Author: | Brickwilbo | | Posted: | Sep 21, 2021 03:26 | | Subject: | Re: BrickLink Marketplace Newsletter | | Viewed: | 54 times | | Topic: | General | |
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| In General, macebobo writes:
| | In General, Stellar writes:
OH MY! Bricklink wants to take over handling payments, NO NO NO and LORD NO!
Get your customer service up to snuff, like we get from TLG, before you take
on any more responsibility. PLEASE if you do take over this operation, make it
an opt-in instead of default.
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I'm not surprised that payment handling by Bricklink is brought up again
as it was already predicted at the introduction of PayPal Marketplace where it's
an optional feature.😔
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| | | | | | | Author: | WildBricks | | Posted: | Sep 21, 2021 14:13 | | Subject: | Re: BrickLink Marketplace Newsletter | | Viewed: | 42 times | | Topic: | General | |
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OH MY! Bricklink wants to take over handling payments, NO NO NO and LORD NO!
Get your customer service up to snuff, like we get from TLG, before you take
on any more responsibility. PLEASE if you do take over this operation, make it
an opt-in instead of default.
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I would have loved a third choice: "I have no bleeping idea! This is the first
time I've even thought about it, I'm not ready to give you an answer,
and I'm having heart palpitations just thinking about all that can go wrong
if I said yes while you are still working with spaghetti code that breaks on
an almost daily basis."
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| | | | | Author: | Yo_Yo_Flamingo | | Posted: | Sep 20, 2021 19:22 | | Subject: | Re: BrickLink Marketplace Newsletter | | Viewed: | 54 times | | Topic: | General | |
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| In General, Stellar writes:
I can't help but question:
Instead of thinking about more and more shipping methods to offer, how about
instead fix auto-checkout for use with USPS shipping zones? This would
be so much most useful for most USA based buyers (I'm positive the majority
of USA sales here are shipped via USPS first class mail), and this has been broken
ever since auto-checkout was rolled out three years ago.
Fix that first, then we can talk about adding more shipping options. I know it's
good to look to the future, but it is best to do so from a stable standpoint.
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| | | | | | | Author: | Brickitty | | Posted: | Sep 20, 2021 20:44 | | Subject: | Re: BrickLink Marketplace Newsletter | | Viewed: | 64 times | | Topic: | General | |
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| In General, Yo_Yo_Flamingo writes:
| | I can't help but question:
Instead of thinking about more and more shipping methods to offer, how about
instead fix auto-checkout for use with USPS shipping zones? This would
be so much most useful for most USA based buyers (I'm positive the majority
of USA sales here are shipped via USPS first class mail), and this has been broken
ever since auto-checkout was rolled out three years ago.
Fix that first, then we can talk about adding more shipping options. I know it's
good to look to the future, but it is best to do so from a stable standpoint.
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I really, really, really don't understand how this isn't a thing yet,
and would like to request an official explanation of why it isn't. FedEx
is completely unnecessary. We need a functional system for pulling prices from
the USPS API first.
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| | | | | Author: | jennnifer | | Posted: | Sep 21, 2021 11:32 | | Subject: | Re: BrickLink Marketplace Newsletter | | Viewed: | 49 times | | Topic: | General | |
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| In General, Stellar writes:
Well, I did the survey, but typically it seemed to have been written and executed
by someone with no actual real understand of how BL works.
First of all, why would you make me rank ALL the payment and shipping methods?
I have never heard of most of them! Without an available response of: No Preference
or Other, you results are skewed because we all just had to fill in whatever
to move on with the survey.
Second, the US shipping question asked if I 'preferred' weight or zone
based shipping. WHAT? The US uses a weight AND zone based shipping system and
my preferences are not applicable!
Third, why are you asking whether I want BL to add more shipping methods? DHL,
Fedex, etc. When did BrickLink start shipping? I ship. I am the seller. I can
already add and use these methods if I choose. What is this question about?
Extremely confused,
Jen
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| | | | | | | Author: | par016 | | Posted: | Sep 21, 2021 11:57 | | Subject: | Re: BrickLink Marketplace Newsletter | | Viewed: | 43 times | | Topic: | General | |
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| In General, jennnifer writes:
| | In General, Stellar writes:
Well, I did the survey, but typically it seemed to have been written and executed
by someone with no actual real understand of how BL works.
First of all, why would you make me rank ALL the payment and shipping methods?
I have never heard of most of them! Without an available response of: No Preference
or Other, you results are skewed because we all just had to fill in whatever
to move on with the survey.
Second, the US shipping question asked if I 'preferred' weight or zone
based shipping. WHAT? The US uses a weight AND zone based shipping system and
my preferences are not applicable!
Third, why are you asking whether I want BL to add more shipping methods? DHL,
Fedex, etc. When did BrickLink start shipping? I ship. I am the seller. I can
already add and use these methods if I choose. What is this question about?
Extremely confused,
Jen
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I had the exact same three questions/issues with the survey.
-Pete
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| | | | | | | Author: | Brickwilbo | | Posted: | Sep 21, 2021 14:00 | | Subject: | Re: BrickLink Marketplace Newsletter | | Viewed: | 40 times | | Topic: | General | |
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| In General, jennnifer writes:
| | In General, Stellar writes:
Well, I did the survey, but typically it seemed to have been written and executed
by someone with no actual real understand of how BL works.
First of all, why would you make me rank ALL the payment and shipping methods?
I have never heard of most of them! Without an available response of: No Preference
or Other, you results are skewed because we all just had to fill in whatever
to move on with the survey.
Second, the US shipping question asked if I 'preferred' weight or zone
based shipping. WHAT? The US uses a weight AND zone based shipping system and
my preferences are not applicable!
Third, why are you asking whether I want BL to add more shipping methods? DHL,
Fedex, etc. When did BrickLink start shipping? I ship. I am the seller. I can
already add and use these methods if I choose. What is this question about?
Extremely confused,
Jen
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Its a strange survey.🤔
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| | | | | | | | | Author: | infinibrix | | Posted: | Sep 21, 2021 18:30 | | Subject: | Re: BrickLink Marketplace Newsletter | | Viewed: | 55 times | | Topic: | General | |
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| In General, Brickwilbo writes:
Its nonsensical!
I thought the purpose of a survey was to gather accurate user data yet if the
majority of submitters are forced to guess most of their answers in order to
proceed to the next question (No pass option!) what use can that data be to BL
or anyone else?
I got close to the end of the survey for curiosity reasons but did not submit
due to my answering being largely random guess work which would have been of
no value to Bricklink at all yet it seems others have still submitted and so
BL may as well take any results with a pinch of salt!
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Spain, Comunidad Valenciana
Netherlands, Overijssel
Canada, Ontario
USA, Ohio
United Kingdom, England
France, Nouvelle-Aquitaine
Sweden, Södermanland
)
)
