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| | | Author: | Leftoverbricks  | | Posted: | Sep 5, 2021 11:29 | | Subject: | Seller raises price after I ask him question. | | Viewed: | 448 times | | Topic: | Buying | |
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| Hi all,
I was interesting in buying a particular instruction book from a seller. In the
past I bought twice from this seller without any problem.
At the moment I wanted to place my order he was the only seller on BL for this
instruction book and his price was €4.95. Seller had a minimum order amount of
€20 and only packet postage available (very expensive!) so I asked him politely
to make an exception for me to send this particular booklet via letter mail instead
of a package. Because --at least in Europe-- printed documents can be
shipped as normal letter mail.
I didn't receive an answer from the seller (this was 10 days ago), which
in my opinion is bad seller behaviour anyway.
Yesterday I did a check for the same book, because maybe there were other sellers
to offer this item (there were indeed 2 other ellers). Much to my surprise I
learned that the original seller raised the price for his book from €4.95 to
€12.99.
I call this bad seller behaviour and it shouldn't be allowed here.
(Rant over)
Have a nice day,
Martin
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| | | | | Author: | rab1234 | | Posted: | Sep 5, 2021 11:46 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 94 times | | Topic: | Buying | |
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| Sellers can charge whatever they want and change their price whenever they want.
Your note probably made him think he was underpriced, so he raised it up. I
wouldn't personally do it, but see nothing wrong with it. He'll likely
have to sit on it for several months/years at the rate instructions go, and he's
probably lost a repeat customer, so his loss.
-Blockbusting Bricks
In Buying, Leftoverbricks writes:
| | Hi all,
I was interesting in buying a particular instruction book from a seller. In the
past I bought twice from this seller without any problem.
At the moment I wanted to place my order he was the only seller on BL for this
instruction book and his price was €4.95. Seller had a minimum order amount of
€20 and only packet postage available (very expensive!) so I asked him politely
to make an exception for me to send this particular booklet via letter mail instead
of a package. Because --at least in Europe-- printed documents can be
shipped as normal letter mail.
I didn't receive an answer from the seller (this was 10 days ago), which
in my opinion is bad seller behaviour anyway.
Yesterday I did a check for the same book, because maybe there were other sellers
to offer this item (there were indeed 2 other ellers). Much to my surprise I
learned that the original seller raised the price for his book from €4.95 to
€12.99.
I call this bad seller behaviour and it shouldn't be allowed here.
(Rant over)
Have a nice day,
Martin
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| | | | | | | Author: | Teup | | Posted: | Sep 6, 2021 05:57 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 51 times | | Topic: | Buying | |
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| But the OP was in the process of buying the item (IMO asking a question about
it is part of that process) so it's an inappropriate moment to change it
(maybe even not legal). Probably the message made the seller realise he underpriced
the item, but he could have at least simply refused to ship it as a letter, let
the OP decide to leave it, and then change it. I think the real problem here
is simply the regular topic of sellers not responding to messages... It's
something Bricklink needs to look at (I have some suggestions on how to improve
that but I don't really feel like throwing them on the pile of bugs I reported
that Bricklink is just never ever gonna fix  )
In Buying, rab1234 writes:
| | Sellers can charge whatever they want and change their price whenever they want.
Your note probably made him think he was underpriced, so he raised it up. I
wouldn't personally do it, but see nothing wrong with it. He'll likely
have to sit on it for several months/years at the rate instructions go, and he's
probably lost a repeat customer, so his loss.
-Blockbusting Bricks
In Buying, Leftoverbricks writes:
| | Hi all,
I was interesting in buying a particular instruction book from a seller. In the
past I bought twice from this seller without any problem.
At the moment I wanted to place my order he was the only seller on BL for this
instruction book and his price was €4.95. Seller had a minimum order amount of
€20 and only packet postage available (very expensive!) so I asked him politely
to make an exception for me to send this particular booklet via letter mail instead
of a package. Because --at least in Europe-- printed documents can be
shipped as normal letter mail.
I didn't receive an answer from the seller (this was 10 days ago), which
in my opinion is bad seller behaviour anyway.
Yesterday I did a check for the same book, because maybe there were other sellers
to offer this item (there were indeed 2 other ellers). Much to my surprise I
learned that the original seller raised the price for his book from €4.95 to
€12.99.
I call this bad seller behaviour and it shouldn't be allowed here.
(Rant over)
Have a nice day,
Martin
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| | | | | | | | | Author: | rab1234 | | Posted: | Sep 6, 2021 14:23 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 63 times | | Topic: | Buying | |
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| Errr? Illegal? The op was not in the process of buying. He asked the seller
to lower his minimum from $20 to less than $5 so he could buy something. I’ve
had people ask if they can pay 1/2 my list price before… are they also “in the
process of buying”?
In Buying, Teup writes:
| | But the OP was in the process of buying the item (IMO asking a question about
it is part of that process) so it's an inappropriate moment to change it
(maybe even not legal). Probably the message made the seller realise he underpriced
the item, but he could have at least simply refused to ship it as a letter, let
the OP decide to leave it, and then change it. I think the real problem here
is simply the regular topic of sellers not responding to messages... It's
something Bricklink needs to look at (I have some suggestions on how to improve
that but I don't really feel like throwing them on the pile of bugs I reported
that Bricklink is just never ever gonna fix )
In Buying, rab1234 writes:
| | Sellers can charge whatever they want and change their price whenever they want.
Your note probably made him think he was underpriced, so he raised it up. I
wouldn't personally do it, but see nothing wrong with it. He'll likely
have to sit on it for several months/years at the rate instructions go, and he's
probably lost a repeat customer, so his loss.
-Blockbusting Bricks
In Buying, Leftoverbricks writes:
| | Hi all,
I was interesting in buying a particular instruction book from a seller. In the
past I bought twice from this seller without any problem.
At the moment I wanted to place my order he was the only seller on BL for this
instruction book and his price was €4.95. Seller had a minimum order amount of
€20 and only packet postage available (very expensive!) so I asked him politely
to make an exception for me to send this particular booklet via letter mail instead
of a package. Because --at least in Europe-- printed documents can be
shipped as normal letter mail.
I didn't receive an answer from the seller (this was 10 days ago), which
in my opinion is bad seller behaviour anyway.
Yesterday I did a check for the same book, because maybe there were other sellers
to offer this item (there were indeed 2 other ellers). Much to my surprise I
learned that the original seller raised the price for his book from €4.95 to
€12.99.
I call this bad seller behaviour and it shouldn't be allowed here.
(Rant over)
Have a nice day,
Martin
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| | | | | | | | | Author: | bahpstore | | Posted: | Sep 6, 2021 15:00 | | Subject: | (Cancelled) | | Viewed: | 60 times | | Topic: | Buying | |
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| | (Cancelled) |
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| | | | | Author: | MrPetovan | | Posted: | Sep 5, 2021 11:58 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 76 times | | Topic: | Buying | |
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| Sorry about the bitter experience, however sellers are free not to answer regular
messages and set prices the way they want, however bad it could be for their
business.
So I don't see anything that needs to be formally forbidden here, please
put this seller on your dislike list and move on.
In Buying, Leftoverbricks writes:
| | Hi all,
I was interesting in buying a particular instruction book from a seller. In the
past I bought twice from this seller without any problem.
At the moment I wanted to place my order he was the only seller on BL for this
instruction book and his price was €4.95. Seller had a minimum order amount of
€20 and only packet postage available (very expensive!) so I asked him politely
to make an exception for me to send this particular booklet via letter mail instead
of a package. Because --at least in Europe-- printed documents can be
shipped as normal letter mail.
I didn't receive an answer from the seller (this was 10 days ago), which
in my opinion is bad seller behaviour anyway.
Yesterday I did a check for the same book, because maybe there were other sellers
to offer this item (there were indeed 2 other ellers). Much to my surprise I
learned that the original seller raised the price for his book from €4.95 to
€12.99.
I call this bad seller behaviour and it shouldn't be allowed here.
(Rant over)
Have a nice day,
Martin
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| | | | | Author: | Dinosaur | | Posted: | Sep 5, 2021 12:27 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 104 times | | Topic: | Buying | |
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| In Buying, Leftoverbricks writes:
| | Hi all,
I was interesting in buying a particular instruction book from a seller. In the
past I bought twice from this seller without any problem.
At the moment I wanted to place my order he was the only seller on BL for this
instruction book and his price was €4.95. Seller had a minimum order amount of
€20 and only packet postage available (very expensive!) so I asked him politely
to make an exception for me to send this particular booklet via letter mail instead
of a package. Because --at least in Europe-- printed documents can be
shipped as normal letter mail.
I didn't receive an answer from the seller (this was 10 days ago), which
in my opinion is bad seller behaviour anyway.
Yesterday I did a check for the same book, because maybe there were other sellers
to offer this item (there were indeed 2 other ellers). Much to my surprise I
learned that the original seller raised the price for his book from €4.95 to
€12.99.
I call this bad seller behaviour and it shouldn't be allowed here.
(Rant over)
Have a nice day,
Martin
|
As far as I know, "normal letter mail" may have no tracking which means you can
easily click to request for full refund on Paypal without having to return the
product back to the seller.
At least, in my city there are a lot of more wired and mean customers, rather
than sellers, they are impolite, rude, time-wasters, asking endless questions,
making many unreasonable request based on the condition that no extra fee will
be paid. e.g they want you to drive for hours to their place for selling something
less than $20 to them, without paying time and travelling cost and they proudly
refuse because they think time and cost is free and you are selling to 1000 other
people and making 1000 dollars at the same time when you travel to his region
|
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| | | | | | | Author: | qwertyboy | | Posted: | Sep 5, 2021 12:39 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 77 times | | Topic: | Buying | |
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| In Buying, Tim1234567 writes:
| | As far as I know, "normal letter mail" may have no tracking which means you can
easily click to request for full refund on Paypal without having to return the
product back to the seller.
|
So you are saying to start a Paypal dispute for "item not received" while you
actually received it just because you don't like a seller's not-answering
/ re-pricing behavior?
Wow.
Niek.
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| | | | | | | | | Author: | Dinosaur | | Posted: | Sep 5, 2021 12:44 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 71 times | | Topic: | Buying | |
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| In Buying, qwertyboy writes:
| | In Buying, Tim1234567 writes:
| | As far as I know, "normal letter mail" may have no tracking which means you can
easily click to request for full refund on Paypal without having to return the
product back to the seller.
|
So you are saying to start a Paypal dispute for "item not received" while you
actually received it just because you don't like a seller's not-answering
/ re-pricing behavior?
Wow.
Niek.
|
You don't need to provide any reason to Paypal if there is no tracking. Paypal
will automatically believe that the seller hasn't shipped anything to the
buyer, Paypal will
easily issue refund to the buyer no matter what the seller says to protest
|
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| | | | | | | | | | | Author: | qwertyboy | | Posted: | Sep 5, 2021 12:48 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 63 times | | Topic: | Buying | |
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| In Buying, Tim1234567 writes:
| | In Buying, qwertyboy writes:
| | In Buying, Tim1234567 writes:
| | As far as I know, "normal letter mail" may have no tracking which means you can
easily click to request for full refund on Paypal without having to return the
product back to the seller.
|
So you are saying to start a Paypal dispute for "item not received" while you
actually received it just because you don't like a seller's not-answering
/ re-pricing behavior?
Wow.
Niek.
|
You don't need to provide any reason to Paypal if there is no tracking. Paypal
will automatically believe that the seller hasn't shipped anything to the
buyer, Paypal will
easily issue refund to the buyer no matter what the seller says to protest
|
I am not talking about how Paypal handles this - I am talking about you finding
it OK (and actually encouraging) to receive what you ordered, and then start
a dispute based on a lie just out of spite.
Very classy.
Niek.
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| | | | | | | | | | | | | Author: | Grego | | Posted: | Sep 5, 2021 13:15 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 69 times | | Topic: | Buying | |
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| In Buying, qwertyboy writes:
| | In Buying, Tim1234567 writes:
| | In Buying, qwertyboy writes:
| | In Buying, Tim1234567 writes:
| | As far as I know, "normal letter mail" may have no tracking which means you can
easily click to request for full refund on Paypal without having to return the
product back to the seller.
|
So you are saying to start a Paypal dispute for "item not received" while you
actually received it just because you don't like a seller's not-answering
/ re-pricing behavior?
Wow.
Niek.
|
You don't need to provide any reason to Paypal if there is no tracking. Paypal
will automatically believe that the seller hasn't shipped anything to the
buyer, Paypal will
easily issue refund to the buyer no matter what the seller says to protest
|
I am not talking about how Paypal handles this - I am talking about you finding
it OK (and actually encouraging) to receive what you ordered, and then start
a dispute based on a lie just out of spite.
Very classy.
Niek.
|
Wow indeed. If I was going to re-open my store for shipping ...I'd be adding
someone to my SL
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| | | | | | | | | | | | | | | Author: | TheBrickGuys | | Posted: | Sep 5, 2021 17:50 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 64 times | | Topic: | Buying | |
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| In Buying, Grego writes:
| | In Buying, qwertyboy writes:
| | In Buying, Tim1234567 writes:
| | In Buying, qwertyboy writes:
| | In Buying, Tim1234567 writes:
| | As far as I know, "normal letter mail" may have no tracking which means you can
easily click to request for full refund on Paypal without having to return the
product back to the seller.
|
So you are saying to start a Paypal dispute for "item not received" while you
actually received it just because you don't like a seller's not-answering
/ re-pricing behavior?
Wow.
Niek.
|
You don't need to provide any reason to Paypal if there is no tracking. Paypal
will automatically believe that the seller hasn't shipped anything to the
buyer, Paypal will
easily issue refund to the buyer no matter what the seller says to protest
|
I am not talking about how Paypal handles this - I am talking about you finding
it OK (and actually encouraging) to receive what you ordered, and then start
a dispute based on a lie just out of spite.
Very classy.
Niek.
|
Wow indeed. If I was going to re-open my store for shipping ...I'd be adding
someone to my SL
|
I think you both just misunderstood what he was saying. The original poster asking
a seller to change his shipping option to a less expensive "letter mail" option
and what I think all that Tim was trying to point out is that by the seller offering
a "letter mail" option to buyers then the seller could open up the door to less
desirable buyers because even if they received their package they could still
open up a claim and the seller would have no recourse because PayPal would automatically
side with the buyer.
Jim.
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| | | | | | | | | | | | | | | | | Author: | qwertyboy | | Posted: | Sep 5, 2021 23:01 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 57 times | | Topic: | Buying | |
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| In Buying, TheBrickGuys writes:
| | I think you both just misunderstood what he was saying. The original poster asking
a seller to change his shipping option to a less expensive "letter mail" option
and what I think all that Tim was trying to point out is that by the seller offering
a "letter mail" option to buyers then the seller could open up the door to less
desirable buyers because even if they received their package they could still
open up a claim and the seller would have no recourse because PayPal would automatically
side with the buyer.
|
This was a reply to an issue a buyer has, so it is not unreasonable to assume
that this reply actually references the view of a buyer. Sure, when a seller
sends someone an untracked shipment, a buyer can put in a claim with PP and likely
win, but this discussion was not started to discuss issues for the seller, but
issues for this buyer.
Specifically, OP complained about the fact the price of the item was raised.
He did reference the fact the seller only offered an expensive shipment method,
but his frustration is clearly (and literally typed out in his post) about the
price of the item being increased. To then reply to the buyer how any buyer
can start a claim after receiving an untracked order (without specifying the
new context introduced) did raise my eyebrows.
If I misread this discussion, my apologies.
Niek.
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| | | | | | | | | | | | | Author: | Dinosaur | | Posted: | Sep 5, 2021 13:29 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 70 times | | Topic: | Buying | |
|
| In Buying, qwertyboy writes:
| | In Buying, Tim1234567 writes:
| | In Buying, qwertyboy writes:
| | In Buying, Tim1234567 writes:
| | As far as I know, "normal letter mail" may have no tracking which means you can
easily click to request for full refund on Paypal without having to return the
product back to the seller.
|
So you are saying to start a Paypal dispute for "item not received" while you
actually received it just because you don't like a seller's not-answering
/ re-pricing behavior?
Wow.
Niek.
|
You don't need to provide any reason to Paypal if there is no tracking. Paypal
will automatically believe that the seller hasn't shipped anything to the
buyer, Paypal will
easily issue refund to the buyer no matter what the seller says to protest
|
I am not talking about how Paypal handles this - I am talking about you finding
it OK (and actually encouraging) to receive what you ordered, and then start
a dispute based on a lie just out of spite.
Very classy.
Niek.
|
When did I find it OK and actually encourage to do this? Don't put your words
in my mouth!
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| | | | | | | | | Author: | cosmicray | | Posted: | Sep 5, 2021 12:55 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 53 times | | Topic: | Buying | |
|
| In Buying, qwertyboy writes:
| | In Buying, Tim1234567 writes:
| | As far as I know, "normal letter mail" may have no tracking which means you can
easily click to request for full refund on Paypal without having to return the
product back to the seller.
|
So you are saying to start a Paypal dispute for "item not received" while you
actually received it just because you don't like a seller's not-answering
/ re-pricing behavior?
Wow.
Niek.
|
Seller's should have some reputation. Buyer's need no reputation. If
the order is crossing an international border, more often than not PP will side
with the buyer (and ignore the seller's reputation).
Maybe 10 years ago, I shipped a LEGO set within the USA. It had signature tracking.
Buyer filed a claim that I sent them an empty box, and no LEGO set. After I looked
carefully at the tracking, I got on the phone and called PayPal. The buyer signed
for the package later on the same day than they opened the claim. They did not
have the package at that time. I got lucky, and PP decided it in my favor.
Nita Rae
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| | | | | | | | | Author: | SylvainLS | | Posted: | Sep 5, 2021 14:29 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 54 times | | Topic: | Buying | |
|
| In Buying, qwertyboy writes:
| | In Buying, Tim1234567 writes:
| | As far as I know, "normal letter mail" may have no tracking which means you can
easily click to request for full refund on Paypal without having to return the
product back to the seller.
|
So you are saying to start a Paypal dispute for "item not received" while you
actually received it just because you don't like a seller's not-answering
/ re-pricing behavior?
|
No, they are saying that someone could (generic, unpersonal “you”), and, in their
second paragraph, they are saying that buyers in their city are awful and indeed
do that.
So they are clearly trying to explain the seller’s not responding:
1. letter mail is opening the seller to false claims,
2. buyers who ask questions are obnoxious and mostly scammers.
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| | | | | | | | | Author: | SezaR | | Posted: | Sep 5, 2021 15:03 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 38 times | | Topic: | Buying | |
|
| In Buying, qwertyboy writes:
| | In Buying, Tim1234567 writes:
| | As far as I know, "normal letter mail" may have no tracking which means you can
easily click to request for full refund on Paypal without having to return the
product back to the seller.
|
So you are saying to start a Paypal dispute for "item not received" while you
actually received it just because you don't like a seller's not-answering
/ re-pricing behavior?
Wow.
Niek.
|
This is so far from a begin fair interpretation of what he wrote and meant; almost
opposite of what he wrote.
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| | | | | | | Author: | zorbanj | | Posted: | Sep 5, 2021 15:20 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 87 times | | Topic: | Buying | |
|
| https://www.bricklink.com/messageList.asp?uID=1433250&max=20
A quick review of your posts shows that you are a troll.
Try posting something constructive instead of attention-getting nonsense.
In Buying, Tim1234567 writes:
| |
As far as I know, "normal letter mail" may have no tracking which means you can
easily click to request for full refund on Paypal without having to return the
product back to the seller.
At least, in my city there are a lot of more wired and mean customers, rather
than sellers, they are impolite, rude, time-wasters, asking endless questions,
making many unreasonable request based on the condition that no extra fee will
be paid. e.g they want you to drive for hours to their place for selling something
less than $20 to them, without paying time and travelling cost and they proudly
refuse because they think time and cost is free and you are selling to 1000 other
people and making 1000 dollars at the same time when you travel to his region
|
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| | | | | | | | | Author: | Dinosaur | | Posted: | Sep 5, 2021 17:08 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 65 times | | Topic: | Buying | |
|
| In Buying, zorbanj writes:
| | https://www.bricklink.com/messageList.asp?uID=1433250&max=20
A quick review of your posts shows that you are a troll.
Try posting something constructive instead of attention-getting nonsense.
In Buying, Tim1234567 writes:
| |
As far as I know, "normal letter mail" may have no tracking which means you can
easily click to request for full refund on Paypal without having to return the
product back to the seller.
At least, in my city there are a lot of more wired and mean customers, rather
than sellers, they are impolite, rude, time-wasters, asking endless questions,
making many unreasonable request based on the condition that no extra fee will
be paid. e.g they want you to drive for hours to their place for selling something
less than $20 to them, without paying time and travelling cost and they proudly
refuse because they think time and cost is free and you are selling to 1000 other
people and making 1000 dollars at the same time when you travel to his region
|
|
I don't even need a quick review of you, from your language it can immediately
show you are a troll.
Try doing more marketing work to see if there will be a kind some who will buy
from you instead of being a loser shouting around in the forum
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| | | | | Author: | randyipp | | Posted: | Sep 5, 2021 12:29 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 62 times | | Topic: | Buying | |
|
| Hey Martin,
I think it is a sign of the times. I frequently see people on reddit, usually
the ebay sub, who suggest banning EVERY PERSON who asks a simple question as
they could become a potential issue. To me this is crazy but I suppose it is
up to the seller to be like this. I have a feeling that these types of sellers
will eventually get pushed out of the marketplace, slowly they will have fewer
and fewer buyers. At least I can hope for that.
Good luck finding your instructions at a reasonable price!
Randy
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| | | | | Author: | Fragty | | Posted: | Sep 5, 2021 12:55 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 61 times | | Topic: | Buying | |
|
| I feel your rant, because similar things happened to me twice in the past.
- one time I asked if a seller would grant me price reduction on allready expensive
items if I bought all of them. Got ignored, and the next day he doubled the
price...I don't believe he has sold even one since that time so his loss
I suppose.
- The second time I actually ordered some rare items. The order got cancelled
by the seller because he "had to go to the hospital for a few weeks and could
process my order" (I've heard this hospital excuse a LOT actually, to the
point where I think people use it as a lie to arouse pity/sympathy from the buyer)"
Well some time later I got wanted items notification...and wouldnt you know...all
those items got relisted at double price
It's just bad behavior imo but like others said nothing you can do about
it, it's a free world...
Anyway, both sellers are now on my least favorite list and will never get an
order from me.
|
|
|
| | | | | |
| | | | | Author: | manganschlamm | | Posted: | Sep 5, 2021 14:36 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 30 times | | Topic: | Buying | |
|
| In Buying, Leftoverbricks writes:
| | Hi all,
I was interesting in buying a particular instruction book from a seller. In the
past I bought twice from this seller without any problem.
At the moment I wanted to place my order he was the only seller on BL for this
instruction book and his price was €4.95. Seller had a minimum order amount of
€20 and only packet postage available (very expensive!) so I asked him politely
to make an exception for me to send this particular booklet via letter mail instead
of a package. Because --at least in Europe-- printed documents can be
shipped as normal letter mail.
I didn't receive an answer from the seller (this was 10 days ago), which
in my opinion is bad seller behaviour anyway.
Yesterday I did a check for the same book, because maybe there were other sellers
to offer this item (there were indeed 2 other ellers). Much to my surprise I
learned that the original seller raised the price for his book from €4.95 to
€12.99.
I call this bad seller behaviour and it shouldn't be allowed here.
(Rant over)
Have a nice day,
Martin
|
Add the seller to least favorite list and move on. There will be a better opportunity
for this instruction.
|
|
|
| | | | | |
| | | | | Author: | axaday | | Posted: | Sep 5, 2021 14:38 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 56 times | | Topic: | Buying | |
|
| I would like the ability to give individual discounts for items. I had a vintage
Minifig for sale once that had no visible sales history and I offered it for
what I thought was a good price for me that someone would also feel good paying.
A customer asked if he had his hat and of course he did. Then I noticed that
the hat was very valuable and I should part him out. I usually check partout
value and don’t know why I didn’t. But I didn’t want to be rude to my customer.
I would have loved to raise the price right then, but didn’t feel it would be
right. So I left it alone and that customer did come buy it in a day or so. But
I would’ve preferred to be able to raise the price right then for everyone else.
In Buying, Leftoverbricks writes:
| | Hi all,
I was interesting in buying a particular instruction book from a seller. In the
past I bought twice from this seller without any problem.
At the moment I wanted to place my order he was the only seller on BL for this
instruction book and his price was €4.95. Seller had a minimum order amount of
€20 and only packet postage available (very expensive!) so I asked him politely
to make an exception for me to send this particular booklet via letter mail instead
of a package. Because --at least in Europe-- printed documents can be
shipped as normal letter mail.
I didn't receive an answer from the seller (this was 10 days ago), which
in my opinion is bad seller behaviour anyway.
Yesterday I did a check for the same book, because maybe there were other sellers
to offer this item (there were indeed 2 other ellers). Much to my surprise I
learned that the original seller raised the price for his book from €4.95 to
€12.99.
I call this bad seller behaviour and it shouldn't be allowed here.
(Rant over)
Have a nice day,
Martin
|
|
|
|
| | | | | | | | | |
| | | | | | | Author: | SylvainLS | | Posted: | Sep 5, 2021 14:43 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 50 times | | Topic: | Buying | |
|
| In Buying, axaday writes:
| | I would like the ability to give individual discounts for items. I had a vintage
Minifig for sale once that had no visible sales history and I offered it for
what I thought was a good price for me that someone would also feel good paying.
A customer asked if he had his hat and of course he did. Then I noticed that
the hat was very valuable and I should part him out. I usually check partout
value and don’t know why I didn’t. But I didn’t want to be rude to my customer.
I would have loved to raise the price right then, but didn’t feel it would be
right. So I left it alone and that customer did come buy it in a day or so. But
I would’ve preferred to be able to raise the price right then for everyone else.
|
You could have messaged them “hey, I noticed I underpriced the minifig, if you
want it, I’ll sell it to you at that price, but otherwise I’m raising the price.”
|
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | axaday | | Posted: | Sep 5, 2021 14:57 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 51 times | | Topic: | Buying | |
|
| In Buying, SylvainLS writes:
| | In Buying, axaday writes:
| | I would like the ability to give individual discounts for items. I had a vintage
Minifig for sale once that had no visible sales history and I offered it for
what I thought was a good price for me that someone would also feel good paying.
A customer asked if he had his hat and of course he did. Then I noticed that
the hat was very valuable and I should part him out. I usually check partout
value and don’t know why I didn’t. But I didn’t want to be rude to my customer.
I would have loved to raise the price right then, but didn’t feel it would be
right. So I left it alone and that customer did come buy it in a day or so. But
I would’ve preferred to be able to raise the price right then for everyone else.
|
You could have messaged them “hey, I noticed I underpriced the minifig, if you
want it, I’ll sell it to you at that price, but otherwise I’m raising the price.”
|
I did that. But someone else might have bought it before him.
|
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | SylvainLS | | Posted: | Sep 5, 2021 15:05 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 46 times | | Topic: | Buying | |
|
| In Buying, axaday writes:
| | In Buying, SylvainLS writes:
| | In Buying, axaday writes:
| | I would like the ability to give individual discounts for items. I had a vintage
Minifig for sale once that had no visible sales history and I offered it for
what I thought was a good price for me that someone would also feel good paying.
A customer asked if he had his hat and of course he did. Then I noticed that
the hat was very valuable and I should part him out. I usually check partout
value and don’t know why I didn’t. But I didn’t want to be rude to my customer.
I would have loved to raise the price right then, but didn’t feel it would be
right. So I left it alone and that customer did come buy it in a day or so. But
I would’ve preferred to be able to raise the price right then for everyone else.
|
You could have messaged them “hey, I noticed I underpriced the minifig, if you
want it, I’ll sell it to you at that price, but otherwise I’m raising the price.”
|
I did that. But someone else might have bought it before him.
|
I meant that you raise the price immediately but tell him he can have it at the
previous price.
|
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | zorbanj | | Posted: | Sep 5, 2021 15:27 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 45 times | | Topic: | Buying | |
|
| SylvainLS,
Thanks, this is an excellent idea.
In Buying, SylvainLS writes:
| |
You could have messaged them “hey, I noticed I underpriced the minifig, if you
want it, I’ll sell it to you at that price, but otherwise I’m raising the price.”
|
|
|
| | | | | | | | | |
| | | | | | | Author: | Yo_Yo_Flamingo | | Posted: | Sep 5, 2021 18:53 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 51 times | | Topic: | Buying | |
|
| In Buying, axaday writes:
| | I would like the ability to give individual discounts for items. I had a vintage
Minifig for sale once that had no visible sales history and I offered it for
what I thought was a good price for me that someone would also feel good paying.
A customer asked if he had his hat and of course he did. Then I noticed that
the hat was very valuable and I should part him out. I usually check partout
value and don’t know why I didn’t. But I didn’t want to be rude to my customer.
I would have loved to raise the price right then, but didn’t feel it would be
right. So I left it alone and that customer did come buy it in a day or so. But
I would’ve preferred to be able to raise the price right then for everyone else.
In Buying, Leftoverbricks writes:
| | Hi all,
I was interesting in buying a particular instruction book from a seller. In the
past I bought twice from this seller without any problem.
At the moment I wanted to place my order he was the only seller on BL for this
instruction book and his price was €4.95. Seller had a minimum order amount of
€20 and only packet postage available (very expensive!) so I asked him politely
to make an exception for me to send this particular booklet via letter mail instead
of a package. Because --at least in Europe-- printed documents can be
shipped as normal letter mail.
I didn't receive an answer from the seller (this was 10 days ago), which
in my opinion is bad seller behaviour anyway.
Yesterday I did a check for the same book, because maybe there were other sellers
to offer this item (there were indeed 2 other ellers). Much to my surprise I
learned that the original seller raised the price for his book from €4.95 to
€12.99.
I call this bad seller behaviour and it shouldn't be allowed here.
(Rant over)
Have a nice day,
Martin
|
|
I'm intrigued- what minifigure has a hat more valuable than the figure?
|
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | axaday | | Posted: | Sep 5, 2021 19:39 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 48 times | | Topic: | Buying | |
|
| Maybe none. None had sold in the previous 6 months, so I just guessed what it
could be worth.
[m= cc4064]
In Buying, Yo_Yo_Flamingo writes:
| | In Buying, axaday writes:
| | I would like the ability to give individual discounts for items. I had a vintage
Minifig for sale once that had no visible sales history and I offered it for
what I thought was a good price for me that someone would also feel good paying.
A customer asked if he had his hat and of course he did. Then I noticed that
the hat was very valuable and I should part him out. I usually check partout
value and don’t know why I didn’t. But I didn’t want to be rude to my customer.
I would have loved to raise the price right then, but didn’t feel it would be
right. So I left it alone and that customer did come buy it in a day or so. But
I would’ve preferred to be able to raise the price right then for everyone else.
In Buying, Leftoverbricks writes:
| | Hi all,
I was interesting in buying a particular instruction book from a seller. In the
past I bought twice from this seller without any problem.
At the moment I wanted to place my order he was the only seller on BL for this
instruction book and his price was €4.95. Seller had a minimum order amount of
€20 and only packet postage available (very expensive!) so I asked him politely
to make an exception for me to send this particular booklet via letter mail instead
of a package. Because --at least in Europe-- printed documents can be
shipped as normal letter mail.
I didn't receive an answer from the seller (this was 10 days ago), which
in my opinion is bad seller behaviour anyway.
Yesterday I did a check for the same book, because maybe there were other sellers
to offer this item (there were indeed 2 other ellers). Much to my surprise I
learned that the original seller raised the price for his book from €4.95 to
€12.99.
I call this bad seller behaviour and it shouldn't be allowed here.
(Rant over)
Have a nice day,
Martin
|
|
I'm intrigued- what minifigure has a hat more valuable than the figure?
|
|
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | axaday | | Posted: | Sep 5, 2021 19:40 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 50 times | | Topic: | Buying | |
|
|
In Buying, axaday writes:
| | Maybe none. None had sold in the previous 6 months, so I just guessed what it
could be worth.
[m= cc4064]
In Buying, Yo_Yo_Flamingo writes:
| | In Buying, axaday writes:
| | I would like the ability to give individual discounts for items. I had a vintage
Minifig for sale once that had no visible sales history and I offered it for
what I thought was a good price for me that someone would also feel good paying.
A customer asked if he had his hat and of course he did. Then I noticed that
the hat was very valuable and I should part him out. I usually check partout
value and don’t know why I didn’t. But I didn’t want to be rude to my customer.
I would have loved to raise the price right then, but didn’t feel it would be
right. So I left it alone and that customer did come buy it in a day or so. But
I would’ve preferred to be able to raise the price right then for everyone else.
In Buying, Leftoverbricks writes:
| | Hi all,
I was interesting in buying a particular instruction book from a seller. In the
past I bought twice from this seller without any problem.
At the moment I wanted to place my order he was the only seller on BL for this
instruction book and his price was €4.95. Seller had a minimum order amount of
€20 and only packet postage available (very expensive!) so I asked him politely
to make an exception for me to send this particular booklet via letter mail instead
of a package. Because --at least in Europe-- printed documents can be
shipped as normal letter mail.
I didn't receive an answer from the seller (this was 10 days ago), which
in my opinion is bad seller behaviour anyway.
Yesterday I did a check for the same book, because maybe there were other sellers
to offer this item (there were indeed 2 other ellers). Much to my surprise I
learned that the original seller raised the price for his book from €4.95 to
€12.99.
I call this bad seller behaviour and it shouldn't be allowed here.
(Rant over)
Have a nice day,
Martin
|
|
I'm intrigued- what minifigure has a hat more valuable than the figure?
|
|
|
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | Yo_Yo_Flamingo | | Posted: | Sep 5, 2021 22:58 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 43 times | | Topic: | Buying | |
|
| In Buying, axaday writes:
| | Maybe none. None had sold in the previous 6 months, so I just guessed what it
could be worth.
[m= cc4064]
In Buying, Yo_Yo_Flamingo writes:
| | In Buying, axaday writes:
| | I would like the ability to give individual discounts for items. I had a vintage
Minifig for sale once that had no visible sales history and I offered it for
what I thought was a good price for me that someone would also feel good paying.
A customer asked if he had his hat and of course he did. Then I noticed that
the hat was very valuable and I should part him out. I usually check partout
value and don’t know why I didn’t. But I didn’t want to be rude to my customer.
I would have loved to raise the price right then, but didn’t feel it would be
right. So I left it alone and that customer did come buy it in a day or so. But
I would’ve preferred to be able to raise the price right then for everyone else.
In Buying, Leftoverbricks writes:
| | Hi all,
I was interesting in buying a particular instruction book from a seller. In the
past I bought twice from this seller without any problem.
At the moment I wanted to place my order he was the only seller on BL for this
instruction book and his price was €4.95. Seller had a minimum order amount of
€20 and only packet postage available (very expensive!) so I asked him politely
to make an exception for me to send this particular booklet via letter mail instead
of a package. Because --at least in Europe-- printed documents can be
shipped as normal letter mail.
I didn't receive an answer from the seller (this was 10 days ago), which
in my opinion is bad seller behaviour anyway.
Yesterday I did a check for the same book, because maybe there were other sellers
to offer this item (there were indeed 2 other ellers). Much to my surprise I
learned that the original seller raised the price for his book from €4.95 to
€12.99.
I call this bad seller behaviour and it shouldn't be allowed here.
(Rant over)
Have a nice day,
Martin
|
|
I'm intrigued- what minifigure has a hat more valuable than the figure?
|
|
Oh, I see! Thanks!
|
|
|
| | | | | |
| | | | | Author: | zorbanj | | Posted: | Sep 5, 2021 15:26 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 60 times | | Topic: | Buying | |
|
| I was sympathetic until I read this:
| | I call this bad seller behaviour and it shouldn't be allowed here.
|
|
|
| | | | | |
| | | | | Author: | popsicle | | Posted: | Sep 5, 2021 15:34 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 123 times | | Topic: | Buying | |
|
| In Buying, Leftoverbricks writes:
| | Hi all,
I was interesting in buying a particular instruction book from a seller. In the
past I bought twice from this seller without any problem.
At the moment I wanted to place my order he was the only seller on BL for this
instruction book and his price was €4.95. Seller had a minimum order amount of
€20 and only packet postage available (very expensive!) so I asked him politely
to make an exception for me to send this particular booklet via letter mail instead
of a package. Because --at least in Europe-- printed documents can be
shipped as normal letter mail.
I didn't receive an answer from the seller (this was 10 days ago), which
in my opinion is bad seller behaviour anyway.
Yesterday I did a check for the same book, because maybe there were other sellers
to offer this item (there were indeed 2 other ellers). Much to my surprise I
learned that the original seller raised the price for his book from €4.95 to
€12.99.
I call this bad seller behaviour and it shouldn't be allowed here.
(Rant over)
Have a nice day,
Martin
|
Behavior of a child wanting it all and in not getting it, displaying their disappointment
outwardly.
Like everyone else, we receive requests for price-considerations from time to
time. I treat them as just that, and consider. If when asked to consider
our stated prices/terms, I find that we’re priced too low within the current
market, I adjust them accordingly, just as I would if the price were too high.
Before I do though, I give the asking member an opportunity to buy at the current
price/terms, in a reply with my intentions spelled-out. But I don’t expect the
same of other sellers. Expectations, manage them better.
On the flip side , if I’m asking for price-consideration as the buyer, I anticipate
the seller to do just that and consider their listed price, knowing it may result
in them making price adjustments upward, with or without communication as they
see fit. Consequently, in anticipating this behavior, if an item is priced low
with terms factored, I buy it without trying to squeeze further. Their shipping
terms are “their” terms.
As long as their pricing and terms are clear, without ambiguity, ask but don’t
expect consideration or comms explaining their moves. Also consider not making
public calls for disallowing behavior that upsets you.
The best I can do in dialing-it-down, Martin. Sorry.
-popsicle
|
|
|
| | | | | |
| | | | | Author: | Adjour | | Posted: | Sep 5, 2021 23:39 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 52 times | | Topic: | Buying | |
|
| I've raised prices after an item has been brought to my attention. I will
usually honor the original price if the customer isn't being a pain.
I find that nearly every question I get is about a rare and/or expensive item
and the person wants a price break. Yeah no.
Sellers set policy and prices, that shouldn't change.
|
|
| | | | | |
| | | | | Author: | tons_of_bricks | | Posted: | Sep 6, 2021 06:20 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 54 times | | Topic: | Buying | |
|
| While I don't agree with that behavior, it's honestly the seller's
freedom. This is a free market, and sellers are allowed to price however they
want and change their prices whenever they want.
And while that freedom does allow for some behavior that may not be the best,
those that have such behavior will not get a good reputation and will hurt from
it.
|
|
| | | | | | | | | |
| | | | | | | Author: | Teup | | Posted: | Sep 6, 2021 06:52 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 52 times | | Topic: | Buying | |
|
| In Buying, firestar246 writes:
| | While I don't agree with that behavior, it's honestly the seller's
freedom. This is a free market, and sellers are allowed to price however they
want and change their prices whenever they want.
And while that freedom does allow for some behavior that may not be the best,
those that have such behavior will not get a good reputation and will hurt from
it.
|
But "whenever" does not include the buying process (especially, obviously, between
order placement and invoicing/payment). And the question about the shipping is
IMO part of the buying process too - the OP asked it not out of an academic interest
if theoretically the item could be shipped as a letter, it was clear he was wanting
to buy it.
It's like if in a physical store a customer comes up to the counter with
a product that has a wrong tag on it - either they are going to be permitted
to buy it at that price, or the tag will be changed, but only when the customer
has put the product back. A store owner can't take the item out of the customer's
hand and switch pricetags. Bit of a gray area maybe, but I'd say asking about
shipping of a specific item is part of the buying process. Of course, the seller
could simply have denied the request and change the price a little later.
|
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | tons_of_bricks | | Posted: | Sep 6, 2021 07:26 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 45 times | | Topic: | Buying | |
|
| In Buying, Teup writes:
| |
But "whenever" does not include the buying process (especially, obviously, between
order placement and invoicing/payment). And the question about the shipping is
IMO part of the buying process too - the OP asked it not out of an academic interest
if theoretically the item could be shipped as a letter, it was clear he was wanting
to buy it.
It's like if in a physical store a customer comes up to the counter with
a product that has a wrong tag on it - either they are going to be permitted
to buy it at that price, or the tag will be changed, but only when the customer
has put the product back. A store owner can't take the item out of the customer's
hand and switch pricetags. Bit of a gray area maybe, but I'd say asking about
shipping of a specific item is part of the buying process. Of course, the seller
could simply have denied the request and change the price a little later.
|
You make a good point, but that's also where online shopping differs from
instore shopping. In your scenario, the buyer has possession of the item and
no one else can purchase it. Instore shopping, other customers cannot purchase
items in someone physical cart. But in online shopping (at least on BL), you
can. So I'm not sure if I consider asking about shipping to be part of the
buying process.
Also, the buyer said they waited 10 days and got no response. While that is not
the best way to deal with a message at all, at that point I would assume the
seller had denied the request (though how soon he changed the price, I don't
know).
Just to be clear, I'm not saying I agree with what the seller did, because
I don't. But I also don't think Sellers should be forced in any way regarding
how they price unsold items.
|
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | cosmicray | | Posted: | Sep 6, 2021 07:39 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 50 times | | Topic: | Buying | |
|
| In Buying, Teup writes:
| | In Buying, firestar246 writes:
| | While I don't agree with that behavior, it's honestly the seller's
freedom. This is a free market, and sellers are allowed to price however they
want and change their prices whenever they want.
And while that freedom does allow for some behavior that may not be the best,
those that have such behavior will not get a good reputation and will hurt from
it.
|
But "whenever" does not include the buying process (especially, obviously, between
order placement and invoicing/payment). And the question about the shipping is
IMO part of the buying process too - the OP asked it not out of an academic interest
if theoretically the item could be shipped as a letter, it was clear he was wanting
to buy it.
|
That is not always the clear unambiguous case. The buyer has placed no money
on the table to insure they can buy at that price. To use another aphorism, they
have no skin in the game. The buyer can just as easily lose interest, or
go ask who controls the purse strings, and be told no, you cannot purchase
that. Anyone can send a contact, anyone can show interest, but putting money
on the table confirms your interest in genuine.
When someone shows interest, and a person who appears to have a reasonable chance
of placing a valid order, I give them a period of time (following my response)
before I look to see if the price needs to be re-evaluated. During that time,
the item is still up for grabs. They have, in no way, placed a firm commitment
to buy. Unlike a retail store, putting the item in your shopping cart does
not prevent another prospective buyer from putting in their shopping cart
as well (and zipping thru checkout). Even the quote system does not confirm a
buyer's interest.
I would not be opposed to some (currently non-existent) BL feature that did a
hard hold in exchange for a hard cash payment, but I am reasonably sure that
most people would never use it. People like to talk. People like to haggle, especially
when it's free. It is human nature.
Nita Rae
|
|
|
| | | | | | | | | |
| | | | | | | Author: | Dinosaur | | Posted: | Sep 6, 2021 08:18 | | Subject: | (Cancelled) | | Viewed: | 36 times | | Topic: | Buying | |
|
| | (Cancelled) |
|
| | | | | | | | | |
| | | | | | | Author: | Dinosaur | | Posted: | Sep 6, 2021 08:19 | | Subject: | (Cancelled) | | Viewed: | 79 times | | Topic: | Buying | |
|
| | (Cancelled) |
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | tons_of_bricks | | Posted: | Sep 6, 2021 12:42 | | Subject: | (Cancelled) | | Viewed: | 57 times | | Topic: | Buying | |
|
| | (Cancelled) |
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | Dinosaur | | Posted: | Sep 6, 2021 16:54 | | Subject: | (Cancelled) | | Viewed: | 34 times | | Topic: | Buying | |
|
| | (Cancelled) |
|
| | | | | |
| | | | | Author: | Leftoverbricks | | Posted: | Sep 6, 2021 12:32 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 72 times | | Topic: | Buying | |
|
| Well, this topic kind of exploded!
Thanks for all your comments.
To summarize: my complaint was that the seller didn't reply to a question
about a particular item for sale but chose to rise the price for the item instead
of answering my --politely worded question--.
And that is why I said: "bad seller's behaviour". I probably shouldn't
have added that BL should forbid this, but anyway - you got the message.
It is absolutely OK for sellers to raise/lower prices at any time. I do this
myself every day when I'm listing items.
But when a buyer asks me a question about a particular item in my shop I shall
never ever raise the price before the deal is final. Even if the
current selling price is 10x the price in my shop: the buyer will get it for
the price I listed. It's my stupid that I didn't adjust my price to the
current average.
FYI: the price of this item was actually the highest on BL (AVG 6 months
for this item was €1.44!) but I chose him because I did business before with
the store.
Cheers,
Martin
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| | | | | | | Author: | Dinosaur | | Posted: | Sep 6, 2021 17:00 | | Subject: | (Cancelled) | | Viewed: | 52 times | | Topic: | Buying | |
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| | (Cancelled) |
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| | | | | | | Author: | qwertyboy | | Posted: | Sep 6, 2021 18:51 | | Subject: | Re: Seller raises price after I ask him question. | | Viewed: | 59 times | | Topic: | Buying | |
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| In Buying, Leftoverbricks writes:
| | Well, this topic kind of exploded!
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We aim to please.
Niek.
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Netherlands, Overijssel
USA, North Carolina
Germany, Berlin
Canada, Alberta
France, Nouvelle-Aquitaine
Belgium
