Discussion Forum: Thread 307437 |
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| | Author: | harder2204 | Posted: | Aug 4, 2021 10:58 | Subject: | Order cancelled parts not on stock | Viewed: | 115 times | Topic: | Help | |
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| Dear Bricklinkers,
I cancdelled an order in coordination with my seller. I wanted to add some parts
to an order that was already paid but not sent, this was technically difficult
for the seller, so we decided to cancel. However, the parts don't come back
into the store's inventory. I am wondering, if they will be back available
soon? Currently the Status is OCR. Or does the OCR status need to be changed
to finally cancelled?
Kind Regards
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| | | | Author: | Dino | Posted: | Aug 4, 2021 11:11 | Subject: | Re: Order cancelled parts not on stock | Viewed: | 32 times | Topic: | Help | |
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| In Help, harder2204 writes:
| Dear Bricklinkers,
I cancdelled an order in coordination with my seller. I wanted to add some parts
to an order that was already paid but not sent, this was technically difficult
for the seller, so we decided to cancel. However, the parts don't come back
into the store's inventory. I am wondering, if they will be back available
soon? Currently the Status is OCR. Or does the OCR status need to be changed
to finally cancelled?
Kind Regards
|
Die Teile erscheinen erst wieder im Store, wenn der OCR ordnungsgemäß abgeschlossen
wurde und der Verkäufer das so angegeben hat. Wenn Du den OCR abbrichst, wird
der vorherige Zustand wieder hergestellt.
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| | | | | | Author: | harder2204 | Posted: | Aug 4, 2021 12:47 | Subject: | Re: Order cancelled parts not on stock | Viewed: | 22 times | Topic: | Help | |
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| In Help, Dino1 writes:
| In Help, harder2204 writes:
| Dear Bricklinkers,
I cancdelled an order in coordination with my seller. I wanted to add some parts
to an order that was already paid but not sent, this was technically difficult
for the seller, so we decided to cancel. However, the parts don't come back
into the store's inventory. I am wondering, if they will be back available
soon? Currently the Status is OCR. Or does the OCR status need to be changed
to finally cancelled?
Kind Regards
|
Die Teile erscheinen erst wieder im Store, wenn der OCR ordnungsgemäß abgeschlossen
wurde und der Verkäufer das so angegeben hat. Wenn Du den OCR abbrichst, wird
der vorherige Zustand wieder hergestellt.
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Danke! Dann warte ich mal auf den Abschluss des OCRs
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| | | | Author: | Brickwilbo | Posted: | Aug 4, 2021 11:13 | Subject: | Re: Order cancelled parts not on stock | Viewed: | 35 times | Topic: | Help | |
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| In Help, harder2204 writes:
| Dear Bricklinkers,
I cancdelled an order in coordination with my seller. I wanted to add some parts
to an order that was already paid but not sent, this was technically difficult
for the seller, so we decided to cancel. However, the parts don't come back
into the store's inventory. I am wondering, if they will be back available
soon? Currently the Status is OCR. Or does the OCR status need to be changed
to finally cancelled?
Kind Regards
|
The seller needs to complete the OCR steps.
Then the choice appears to add the parts to the shop again or not.
If the order wasn't paid yet, and the payment status is paid anyway, the
sellercan changed the payment status as none and the order status to ready with
the Edit Order button.
Then you can add a batch#2 to the order.
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| | | | | | Author: | harder2204 | Posted: | Aug 4, 2021 12:48 | Subject: | Re: Order cancelled parts not on stock | Viewed: | 25 times | Topic: | Help | |
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| In Help, Brickwilbo writes:
| In Help, harder2204 writes:
| Dear Bricklinkers,
I cancdelled an order in coordination with my seller. I wanted to add some parts
to an order that was already paid but not sent, this was technically difficult
for the seller, so we decided to cancel. However, the parts don't come back
into the store's inventory. I am wondering, if they will be back available
soon? Currently the Status is OCR. Or does the OCR status need to be changed
to finally cancelled?
Kind Regards
|
The seller needs to complete the OCR steps.
Then the choice appears to add the parts to the shop again or not.
If the order wasn't paid yet, and the payment status is paid anyway, the
sellercan changed the payment status as none and the order status to ready with
the Edit Order button.
Then you can add a batch#2 to the order.
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Thanks, Dino1 kindly explained to me that the OCR needs to be finished first
in my case. I paid the order too early... Otherwise the variant with the 2nd
batch would work.
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