Discussion Forum: Thread 307241 |
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| | Author: | kahinderager | Posted: | Jul 30, 2021 23:58 | Subject: | Orders with "pending" status | Viewed: | 74 times | Topic: | Selling | |
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| Most of my orders come with a "shipping" status, and payment sent by PayPal.
I have had a few come in with "pending" status and nothing in PayPal. I can't
do anything with it, and just have to cancel the order and they have to reorder.
Any answers?
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| | | | Author: | Brickwilbo | Posted: | Jul 31, 2021 03:40 | Subject: | Re: Orders with "pending" status | Viewed: | 37 times | Topic: | Selling | |
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| In Selling, kahinderager writes:
| Most of my orders come with a "shipping" status, and payment sent by PayPal.
I have had a few come in with "pending" status and nothing in PayPal. I can't
do anything with it, and just have to cancel the order and they have to reorder.
Any answers?
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Did you send an invoice for these orders?
Maybe they are manual invoice orders.
The seller changes the orderstatus to processing, ready, paid or packed.
If they're invoiced but not paid, you can start a NPB after 5 or 7 days from
invoice date.
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| | | | Author: | jennnifer | Posted: | Jul 31, 2021 12:57 | Subject: | Re: Orders with "pending" status | Viewed: | 39 times | Topic: | Selling | |
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| In Selling, kahinderager writes:
| Most of my orders come with a "shipping" status, and payment sent by PayPal.
I have had a few come in with "pending" status and nothing in PayPal. I can't
do anything with it, and just have to cancel the order and they have to reorder.
Any answers?
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What does you mean 'I can't do anything with it'?? You can't
add shipping charges, send an invoice, change the order status?
Specifics would be helpful here.
Jen
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