Discussion Forum: Thread 307060

 Author: CanadaFirst View Messages Posted By CanadaFirst
 Posted: Jul 26, 2021 13:37
 Subject: Forcing latin alphabet
 Viewed: 209 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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CanadaFirst (31993)

Location:  Canada, Quebec
Member Since Contact Type Status
Mar 27, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Canada First Bricks
We sometimes receive orders where the address is written in non-latin alphabet.
When that happens we contact the buyer to inform them that our shipping system
does not accept their alphabet and most times they reply promptly with their
address in latin alphabet.

However, sometimes it doesn't work so we're stuck with either canceling
the order or using an online transliteration website and hoping for the best.

There should be a place in the shop options where we can select 'only latin
alphabet addresses' or something to that effect because there is no way for
us (and possibly many others) to use an address in chinese, japanese, cyrillic
and other alphabets.
 Author: Dino View Messages Posted By Dino
 Posted: Jul 26, 2021 15:24
 Subject: Re: Forcing latin alphabet
 Viewed: 48 times
 Topic: Suggestions
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Dino (479)

Location:  Luxembourg
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Oct 22, 2003 Contact Member Seller
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Store: dino's world
The problem is, if the address at Paypal is also in non-Latin script, you still
have to fill in the label in that script. Otherwise you lose the seller protection.



In Suggestions, CanadaFirst writes:
  We sometimes receive orders where the address is written in non-latin alphabet.
When that happens we contact the buyer to inform them that our shipping system
does not accept their alphabet and most times they reply promptly with their
address in latin alphabet.

However, sometimes it doesn't work so we're stuck with either canceling
the order or using an online transliteration website and hoping for the best.

There should be a place in the shop options where we can select 'only latin
alphabet addresses' or something to that effect because there is no way for
us (and possibly many others) to use an address in chinese, japanese, cyrillic
and other alphabets.
 Author: CanadaFirst View Messages Posted By CanadaFirst
 Posted: Jul 26, 2021 15:47
 Subject: Re: Forcing latin alphabet
 Viewed: 51 times
 Topic: Suggestions
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CanadaFirst (31993)

Location:  Canada, Quebec
Member Since Contact Type Status
Mar 27, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Canada First Bricks
In Suggestions, Dino1 writes:
  The problem is, if the address at Paypal is also in non-Latin script, you still
have to fill in the label in that script. Otherwise you lose the seller protection.

Not entirely sure about that because we once had a very large order from China
and tried to ship it through paypal and their system refused the address in non-latin
script.

We had to get in touch with the buyer and for them to provide their address in
the latin alphabet before we could ship it.

Now, we didn't have any issues with that order and didn't need seller
protection but I'm quite certain that it would not have been an issue since
shipping to the address as provided by the buyer was impossible on their own
platform.
 Author: Stellar View Messages Posted By Stellar
 Posted: Jul 26, 2021 16:04
 Subject: Re: Forcing latin alphabet
 Viewed: 40 times
 Topic: Suggestions
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Stellar (3501)

Location:  Spain, Comunidad Valenciana
Member Since Contact Type Status
Sep 24, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Stellar Bricks
BrickLink Discussions Moderator (?)
In Suggestions, CanadaFirst writes:
  In Suggestions, Dino1 writes:
  The problem is, if the address at Paypal is also in non-Latin script, you still
have to fill in the label in that script. Otherwise you lose the seller protection.

Not entirely sure about that because we once had a very large order from China
and tried to ship it through paypal and their system refused the address in non-latin
script.

We had to get in touch with the buyer and for them to provide their address in
the latin alphabet before we could ship it.

Now, we didn't have any issues with that order and didn't need seller
protection but I'm quite certain that it would not have been an issue since
shipping to the address as provided by the buyer was impossible on their own
platform.

I had something exactly happen a couple years back, I asked a PayPal rep and
after a couple minutes waiting the rep said it was okay for seller protection
to translate the address if it still said the same.
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Jul 26, 2021 17:55
 Subject: Re: Forcing latin alphabet
 Viewed: 65 times
 Topic: Suggestions
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cosmicray (3492)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store: Cosmic Toys
In Suggestions, CanadaFirst writes:
  We sometimes receive orders where the address is written in non-latin alphabet.
When that happens we contact the buyer to inform them that our shipping system
does not accept their alphabet and most times they reply promptly with their
address in latin alphabet.

However, sometimes it doesn't work so we're stuck with either canceling
the order or using an online transliteration website and hoping for the best.

There should be a place in the shop options where we can select 'only latin
alphabet addresses' or something to that effect because there is no way for
us (and possibly many others) to use an address in chinese, japanese, cyrillic
and other alphabets.

So, you are in Canada, but I looked at USPS to see what they have to say about
this. In the International Mail Manual (IMM) at 122.1 there are two provisions
...

c. The addressee’s full legal name (see Note above) and complete address must
appear legibly with roman letters and arabic numerals, all placed lengthwise
on one side of the item. For parcels, addresses should also appear on a separate
slip enclosed in the parcel.

d. Addresses in Russian, Greek, Arabic, Hebrew, Cyrillic, Japanese, or Chinese
characters must bear an interline translation in English of the addressee’s full
legal name (see Note above) and complete address (including country). If the
English translation is not known, the foreign language words must appear in roman
characters (either printed or script).

So it appears that you can use certain foreign scripts, provided that there is
an interline translation.

Nita Rae
 Author: CanadaFirst View Messages Posted By CanadaFirst
 Posted: Jul 26, 2021 21:18
 Subject: Re: Forcing latin alphabet
 Viewed: 31 times
 Topic: Suggestions
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CanadaFirst (31993)

Location:  Canada, Quebec
Member Since Contact Type Status
Mar 27, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Canada First Bricks
In Suggestions, cosmicray writes:
  In Suggestions, CanadaFirst writes:
  We sometimes receive orders where the address is written in non-latin alphabet.
When that happens we contact the buyer to inform them that our shipping system
does not accept their alphabet and most times they reply promptly with their
address in latin alphabet.

However, sometimes it doesn't work so we're stuck with either canceling
the order or using an online transliteration website and hoping for the best.

There should be a place in the shop options where we can select 'only latin
alphabet addresses' or something to that effect because there is no way for
us (and possibly many others) to use an address in chinese, japanese, cyrillic
and other alphabets.

So, you are in Canada, but I looked at USPS to see what they have to say about
this. In the International Mail Manual (IMM) at 122.1 there are two provisions
...

c. The addressee’s full legal name (see Note above) and complete address must
appear legibly with roman letters and arabic numerals, all placed lengthwise
on one side of the item. For parcels, addresses should also appear on a separate
slip enclosed in the parcel.

d. Addresses in Russian, Greek, Arabic, Hebrew, Cyrillic, Japanese, or Chinese
characters must bear an interline translation in English of the addressee’s full
legal name (see Note above) and complete address (including country). If the
English translation is not known, the foreign language words must appear in roman
characters (either printed or script).

So it appears that you can use certain foreign scripts, provided that there is
an interline translation.

Nita Rae

And that's the issue, We often print the address in chinese, korean, japanese
and so on and put it on the package for local postal workers but without the
address in roman (latin) script it's not even possible for us to ship the
order. The shipping system for Canada Post, DHL and others we use simply do not
accept it.

Right now I have two orders in my shop that originally had the address in a script
I can't use. One in Korean where the buyer responded and gave me his address
in roman script and one in chinese where the buyer has yet to respond. I can't
invoice or ship the chinese one. Thankfully it wasn't instant checkout because
of the items on it or I could end up with an NSS for an order that is impossible
for me to ship with the information provided by the buyer through bricklink.
 Author: CanadaFirst View Messages Posted By CanadaFirst
 Posted: Jul 26, 2021 21:21
 Subject: Re: Forcing latin alphabet
 Viewed: 31 times
 Topic: Suggestions
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CanadaFirst (31993)

Location:  Canada, Quebec
Member Since Contact Type Status
Mar 27, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Canada First Bricks
In Suggestions, CanadaFirst writes:
  In Suggestions, cosmicray writes:
  In Suggestions, CanadaFirst writes:
  We sometimes receive orders where the address is written in non-latin alphabet.
When that happens we contact the buyer to inform them that our shipping system
does not accept their alphabet and most times they reply promptly with their
address in latin alphabet.

However, sometimes it doesn't work so we're stuck with either canceling
the order or using an online transliteration website and hoping for the best.

There should be a place in the shop options where we can select 'only latin
alphabet addresses' or something to that effect because there is no way for
us (and possibly many others) to use an address in chinese, japanese, cyrillic
and other alphabets.

So, you are in Canada, but I looked at USPS to see what they have to say about
this. In the International Mail Manual (IMM) at 122.1 there are two provisions
...

c. The addressee’s full legal name (see Note above) and complete address must
appear legibly with roman letters and arabic numerals, all placed lengthwise
on one side of the item. For parcels, addresses should also appear on a separate
slip enclosed in the parcel.

d. Addresses in Russian, Greek, Arabic, Hebrew, Cyrillic, Japanese, or Chinese
characters must bear an interline translation in English of the addressee’s full
legal name (see Note above) and complete address (including country). If the
English translation is not known, the foreign language words must appear in roman
characters (either printed or script).

So it appears that you can use certain foreign scripts, provided that there is
an interline translation.

Nita Rae

And that's the issue, We often print the address in chinese, korean, japanese
and so on and put it on the package for local postal workers but without the
address in roman (latin) script it's not even possible for us to ship the
order. The shipping system for Canada Post, DHL and others we use simply do not
accept it.

Right now I have two orders in my shop that originally had the address in a script
I can't use. One in Korean where the buyer responded and gave me his address
in roman script and one in chinese where the buyer has yet to respond. I can't
invoice or ship the chinese one. Thankfully it wasn't instant checkout because
of the items on it or I could end up with an NSS for an order that is impossible
for me to ship with the information provided by the buyer through bricklink.

Just to clarify:

We will enter the address in roman script and print out our label and then print
an enlarged version of the bricklink address in the original script and put it
the package so that local postal workers have an easier time.
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Jul 27, 2021 10:26
 Subject: Re: Forcing latin alphabet
 Viewed: 37 times
 Topic: Suggestions
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cosmicray (3492)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Cosmic Toys
In Suggestions, CanadaFirst writes:
  In Suggestions, cosmicray writes:
  In Suggestions, CanadaFirst writes:
  We sometimes receive orders where the address is written in non-latin alphabet.
When that happens we contact the buyer to inform them that our shipping system
does not accept their alphabet and most times they reply promptly with their
address in latin alphabet.

However, sometimes it doesn't work so we're stuck with either canceling
the order or using an online transliteration website and hoping for the best.

There should be a place in the shop options where we can select 'only latin
alphabet addresses' or something to that effect because there is no way for
us (and possibly many others) to use an address in chinese, japanese, cyrillic
and other alphabets.

So, you are in Canada, but I looked at USPS to see what they have to say about
this. In the International Mail Manual (IMM) at 122.1 there are two provisions
...

c. The addressee’s full legal name (see Note above) and complete address must
appear legibly with roman letters and arabic numerals, all placed lengthwise
on one side of the item. For parcels, addresses should also appear on a separate
slip enclosed in the parcel.

d. Addresses in Russian, Greek, Arabic, Hebrew, Cyrillic, Japanese, or Chinese
characters must bear an interline translation in English of the addressee’s full
legal name (see Note above) and complete address (including country). If the
English translation is not known, the foreign language words must appear in roman
characters (either printed or script).

So it appears that you can use certain foreign scripts, provided that there is
an interline translation.

Nita Rae

And that's the issue, We often print the address in chinese, korean, japanese
and so on and put it on the package for local postal workers but without the
address in roman (latin) script it's not even possible for us to ship the
order. The shipping system for Canada Post, DHL and others we use simply do not
accept it.

Right now I have two orders in my shop that originally had the address in a script
I can't use. One in Korean where the buyer responded and gave me his address
in roman script and one in chinese where the buyer has yet to respond. I can't
invoice or ship the chinese one. Thankfully it wasn't instant checkout because
of the items on it or I could end up with an NSS for an order that is impossible
for me to ship with the information provided by the buyer through bricklink.

There are two different, somewhat intertwined, issues here. First, the one about
the postal service and their requirements. The second has to do with the script
capabilities of your operating system and postage printing software. That USPS
suggests an interline format is acceptable, does not take in account the basic
question of how do you accomplish that if the software can't do it. I am
left with the impression that your software can handle the scripts, just the
Canada Post does not want that.

Nita Rae
 Author: popsicle View Messages Posted By popsicle
 Posted: Jul 29, 2021 20:07
 Subject: (Cancelled)
 Viewed: 17 times
 Topic: Suggestions
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popsicle (6660)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
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Store: ConstrucToys
(Cancelled)
 Author: popsicle View Messages Posted By popsicle
 Posted: Jul 29, 2021 20:09
 Subject: Re: Forcing latin alphabet
 Viewed: 125 times
 Topic: Suggestions
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popsicle (6660)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
In Suggestions, CanadaFirst writes:
  We sometimes receive orders where the address is written in non-latin alphabet.
When that happens we contact the buyer to inform them that our shipping system
does not accept their alphabet and most times they reply promptly with their
address in latin alphabet.

However, sometimes it doesn't work so we're stuck with either canceling
the order or using an online transliteration website and hoping for the best.

There should be a place in the shop options where we can select 'only latin
alphabet addresses' or something to that effect because there is no way for
us (and possibly many others) to use an address in chinese, japanese, cyrillic
and other alphabets.

You make some good points.

But ever since you've posted this, all I can think of is...

Who could have ever known that the language of a people occupying a small area
along the lower Tiber River in Italy, known from 750 BC as Latium, would dominate
the modern world.

What if Rome never adopted that language early on (fascinating on it's own)
and went with Greek, Oscan, Canaanite or Phoenicio-Punic instead? What would
many of us in the western world speak today?

It’s a wondrous and complex history we've woven!