| Discussion Forum: Thread 291624 |
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| | | Author: | BrickieSixx  | | Posted: | Jun 20, 2021 17:58 | | Subject: | How to invoice for ship.upgrade after ins.chk | | Viewed: | 72 times | | Topic: | Shipping | |
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| Hello experienced sellers,
I am still learning and would like to know how i should invoice for a shipping
speed upgrade after an instant checkout has already been completed, by customers
request.
I don't want to risk breaking the rules. thank you very much!
-Adam of Brickie Sixx
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| | | | | Author: | wildchicken13 | | Posted: | Jun 20, 2021 18:24 | | Subject: | Re: How to invoice for ship.upgrade after ins.chk | | Viewed: | 37 times | | Topic: | Shipping | |
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| In Shipping, BrickieSixx writes:
| | Hello experienced sellers,
I am still learning and would like to know how i should invoice for a shipping
speed upgrade after an instant checkout has already been completed, by customers
request.
I don't want to risk breaking the rules. thank you very much!
-Adam of Brickie Sixx
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The easiest way that I can think of to do this would be to set the payment status
to none,* set the order status to ready, then delete the order total and replace
shipping with the shipping upgrade charge, and then resend the invoice.**
*Go to the order details page and click "Edit Order" at the bottom of the page,
then select "None" from the drop-down menu next to "Payment Status".
**Click the little paper icon to the right of the order number. Since it was
an instant checkout order, it should have a green check mark.
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| | | | | | | Author: | BrickieSixx | | Posted: | Jun 20, 2021 18:48 | | Subject: | Re: How to invoice for ship.upgrade after ins.chk | | Viewed: | 40 times | | Topic: | Shipping | |
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| | Thank you very much!! |
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| | | | | Author: | cosmicray | | Posted: | Jun 21, 2021 08:36 | | Subject: | Re: How to invoice for ship.upgrade after ins.chk | | Viewed: | 29 times | | Topic: | Shipping | |
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| In Shipping, BrickieSixx writes:
| | Hello experienced sellers,
I am still learning and would like to know how i should invoice for a shipping
speed upgrade after an instant checkout has already been completed, by customers
request.
I don't want to risk breaking the rules. thank you very much!
-Adam of Brickie Sixx
|
The easiest way is to give the customer the various shipping speeds in the first
place, and let them select at checkout. That is how I do it.
Nita Rae
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USA, Connecticut
