| Discussion Forum: Thread 291391 |
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| | | Author: | TDH_Bricks  | | Posted: | Jun 15, 2021 12:25 | | Subject: | UK Quote | | Viewed: | 67 times | | Topic: | Help | |
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| Hello,
it looks like the Quote Request form for UK RFQs is not working correctly. I
have similar issue on 2 quotes already.
The first issue is I can add shipping costs only once and no further change or
add of additional costs is possible. All results in to following message: This
Quote can not be updated because all numbers had been updated already.
In addition, the Quote calculation is different in the line on the list of all
Quotes Received page and on the Quote details page. Here is an example:
Calculation in the line of the list of all Quotes Received page is correct and
shows:
Order Total: 1,384.88
Shipping: 433.12
Final Total: 1,818.00
Tax BL collected: 363.60
Grand Total: 2,181.60
In case I go to Quote detail page I can see following:
Item Total: 1,384.88
Shipping: 433.12
Est. United Kingdom VAT: 363.60
Grand Total: 2,545.20 (!!!!!)
As you can see the GRAND TOTAL is different. For Quote to Buyer is used the wrong
number from Quote detail page. It looks like the UK VAT is calculated twice there.
Any idea what to do with this?
Thanks in adavance for any help.
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| | | | | Author: | TDH_Bricks | | Posted: | Jun 23, 2021 05:37 | | Subject: | UK Quote request form (Re: UK Quote) | | Viewed: | 32 times | | Topic: | Help | |
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| Hello,
can somebody confirm the Quote Request form for UK works correctly?
I have next Quote request form UK and issue is here again. In attachment you
can see two screenshots - first shows numbers in the Quote received overview
page, second shows Quote detail page. As you can see Grand Total is different
for same Quote. There is twice counted UK VAT on the Order detail page, unfortunately
this wrong number is used for message to Customer as well.
Any advice or help?
Thank you.
In Help, TDH_Bricks writes:
| | Hello,
it looks like the Quote Request form for UK RFQs is not working correctly. I
have similar issue on 2 quotes already.
The first issue is I can add shipping costs only once and no further change or
add of additional costs is possible. All results in to following message: This
Quote can not be updated because all numbers had been updated already.
In addition, the Quote calculation is different in the line on the list of all
Quotes Received page and on the Quote details page. Here is an example:
Calculation in the line of the list of all Quotes Received page is correct and
shows:
Order Total: 1,384.88
Shipping: 433.12
Final Total: 1,818.00
Tax BL collected: 363.60
Grand Total: 2,181.60
In case I go to Quote detail page I can see following:
Item Total: 1,384.88
Shipping: 433.12
Est. United Kingdom VAT: 363.60
Grand Total: 2,545.20 (!!!!!)
As you can see the GRAND TOTAL is different. For Quote to Buyer is used the wrong
number from Quote detail page. It looks like the UK VAT is calculated twice there.
Any idea what to do with this?
Thanks in adavance for any help.
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Czech Republic, Královéhradecký Kraj
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