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| | | Author: | ShipABrick  | | Posted: | May 22, 2021 10:06 | | Subject: | bricksync did record sales when internet was | | Viewed: | 151 times | | Topic: | Related Software | |
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| Howdy, our internet went down for over a day and the employees didnt tell me.
this happened over a month ago and now I am discovering many of the sales I
made were not recorded by bricksync once the program got back up and running.
Is there a way to get bricksync to recognize those sales so I dont have to go
and adjust all these by hand?
sherry
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| | | | | Author: | Cob | | Posted: | May 22, 2021 10:07 | | Subject: | Re: bricksync did record sales when internet was | | Viewed: | 39 times | | Topic: | Related Software | |
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| In Related Software, ShipABrick writes:
| | Howdy, our internet went down for over a day and the employees didnt tell me.
this happened over a month ago and now I am discovering many of the sales I
made were not recorded by bricksync once the program got back up and running.
Is there a way to get bricksync to recognize those sales so I dont have to go
and adjust all these by hand?
sherry
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blmaster on
blmaster off
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| | | | | Author: | beaverbrick | | Posted: | May 22, 2021 10:25 | | Subject: | Re: bricksync did record sales when internet was | | Viewed: | 46 times | | Topic: | Related Software | |
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| What makes you think bricksync did not process the orders?
I only ask as bricksync usually catches up as soon as the connection is restored.
You can check in your bricksync\data\orders folder to see if the orders that
you believe are missing, exist in there. If the orders do exist in that folder,
then bricksync processed them.
As mentioned, "blmaster on", then "blmaster off" will re-download your BrickLink
inventory.
Note, there is a known bug with blmaster. I don't recommend running it if
you have any orders stuck "In Progress".
In Related Software, ShipABrick writes:
| | Howdy, our internet went down for over a day and the employees didnt tell me.
this happened over a month ago and now I am discovering many of the sales I
made were not recorded by bricksync once the program got back up and running.
Is there a way to get bricksync to recognize those sales so I dont have to go
and adjust all these by hand?
sherry
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| | | | | | | Author: | Cob | | Posted: | May 22, 2021 10:36 | | Subject: | Re: bricksync did record sales when internet was | | Viewed: | 33 times | | Topic: | Related Software | |
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| In Related Software, beaverbrick writes:
| | What makes you think bricksync did not process the orders?
I only ask as bricksync usually catches up as soon as the connection is restored.
You can check in your bricksync\data\orders folder to see if the orders that
you believe are missing, exist in there. If the orders do exist in that folder,
then bricksync processed them.
As mentioned, "blmaster on", then "blmaster off" will re-download your BrickLink
inventory.
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Thanks for having me run blmaster on and blmaster off. I had 1 inventory item
that needed updating.
Please review the log, it downloads missing orders. Unsure if it will pickup
orders from a month ago, but it will fetch recent new orders.
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| | | | | | | Author: | ShipABrick | | Posted: | May 22, 2021 10:37 | | Subject: | Re: bricksync did record sales when internet was | | Viewed: | 41 times | | Topic: | Related Software | |
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| I didnt know about it till now. it happened on april 14th. I saw we were short
12 of something this morning so I tracked it back to the last time I sold that
item then saw that order was never recorded. I went to find it on bricksync
log and saw that the log on the 14 ended at like 4 am that morning and was not
restarted till 3.00 the next afternoon. after askiing the employees one was
like "yeah, the internet was down for the day" urg. I am currently going thru
the item numbers doing a search and find in bricksync logs on the 15th and many
were never recorded. I confirmed they were not recorded by double checking my
actual inventory. they were not recorded. Ive been using bricksync for years,
I am familiar with blmaster on and off and sync. this is new. Ive never seen
it not record the sales after it was back up and running.
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| | | | | | | | | Author: | beaverbrick | | Posted: | May 22, 2021 10:46 | | Subject: | Re: bricksync did record sales when internet was | | Viewed: | 25 times | | Topic: | Related Software | |
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| Do you 'file' orders?
Bricksync will only pick up non-filed orders, so if the orders were filed during
the time the internet was down, that could explain it.
In Related Software, ShipABrick writes:
| | I didnt know about it till now. it happened on april 14th. I saw we were short
12 of something this morning so I tracked it back to the last time I sold that
item then saw that order was never recorded. I went to find it on bricksync
log and saw that the log on the 14 ended at like 4 am that morning and was not
restarted till 3.00 the next afternoon. after askiing the employees one was
like "yeah, the internet was down for the day" urg. I am currently going thru
the item numbers doing a search and find in bricksync logs on the 15th and many
were never recorded. I confirmed they were not recorded by double checking my
actual inventory. they were not recorded. Ive been using bricksync for years,
I am familiar with blmaster on and off and sync. this is new. Ive never seen
it not record the sales after it was back up and running.
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| | | | | | | | | | | Author: | ShipABrick | | Posted: | May 22, 2021 11:02 | | Subject: | Re: bricksync did record sales when internet was | | Viewed: | 22 times | | Topic: | Related Software | |
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| son of a @#%^$. I did not know that. That will have been the problem. crap.
is there a solution to that? I would assume it wouldnt help at all to now put
them back in file. its 14 orders! and not small orders either. which usually
I would be glad about. just not today
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| | | | | | | | | | | | | Author: | ShipABrick | | Posted: | May 22, 2021 11:08 | | Subject: | Re: bricksync did record sales when internet was | | Viewed: | 25 times | | Topic: | Related Software | |
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| | | son of a @#%^$. I did not know that. That will have been the problem. crap.
is there a solution to that? I would assume it wouldnt help at all to now put
them back in file. its 14 orders! and not small orders either. which usually
I would be glad about. just not today
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so based on that, looks like what happened is internet went down overnight, computer
must have died or somehow bricksync got closed at that time. next day employee
restarts computer, forgets to check bricksync (again I say...URG) pulls orders,
ships orders, files orders all not knowing bricksync is down (guess urg is redundant
at this point) until next employee come at 3 and responsibly checks bricksync.
poop.
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| | | | | | | | | | | | | | | Author: | beaverbrick | | Posted: | May 22, 2021 11:22 | | Subject: | Re: bricksync did record sales when internet was | | Viewed: | 22 times | | Topic: | Related Software | |
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| Nicely summarised 
If it's not already, add bricksync to your computers 'startup' folder...
then if it does reboot for any reason, bricksync will auto start.
In Related Software, ShipABrick writes:
| | | | son of a @#%^$. I did not know that. That will have been the problem. crap.
is there a solution to that? I would assume it wouldnt help at all to now put
them back in file. its 14 orders! and not small orders either. which usually
I would be glad about. just not today
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so based on that, looks like what happened is internet went down overnight, computer
must have died or somehow bricksync got closed at that time. next day employee
restarts computer, forgets to check bricksync (again I say...URG) pulls orders,
ships orders, files orders all not knowing bricksync is down (guess urg is redundant
at this point) until next employee come at 3 and responsibly checks bricksync.
poop.
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| | | | | | | | | | | | | Author: | beaverbrick | | Posted: | May 22, 2021 11:12 | | Subject: | Re: bricksync did record sales when internet was | | Viewed: | 21 times | | Topic: | Related Software | |
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| If you un-file the orders, bricksync should find and process them... BUT depends
on your situation as to whether you really want to do that.
If you have manually adjusted your inventory already for a load of parts over
the course of the last month since the outage, bear in mind that after bricksync
processes the missing orders, your inventory quantities will be wrong for all
those parts.
The other option is to go through the orders and do a stock check, manually adjusting
your inventory where needed.
I guess you'll have go weigh up which way is better.
Either way, I'd strongly recommend taking a backup of your inventory first
In Related Software, ShipABrick writes:
| | son of a @#%^$. I did not know that. That will have been the problem. crap.
is there a solution to that? I would assume it wouldnt help at all to now put
them back in file. its 14 orders! and not small orders either. which usually
I would be glad about. just not today
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| | | | | | | | | | | | | | | Author: | ShipABrick | | Posted: | May 22, 2021 11:33 | | Subject: | Re: bricksync did record sales when internet was | | Viewed: | 21 times | | Topic: | Related Software | |
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| oh man. some of this stuff has 1000's of pieces. and your totally right,
some of it will have been adjusted over the last month. well. I guess I know
what I'm doing today thanks for everyones help. at least I learned something
new.
sherry
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| | | | | | | | | | | | | | | | | Author: | ShipABrick | | Posted: | May 22, 2021 11:42 | | Subject: | Re: bricksync did record sales when internet was | | Viewed: | 20 times | | Topic: | Related Software | |
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| It did not work to unfile them hoping bs would pick them up. I did blmaster
on off, sync, but thats all I know to do. anyone know how to get bricksync to
pick up these orders?
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| | | | | | | | | | | | | | | | | | | Author: | ShipABrick | | Posted: | May 22, 2021 11:47 | | Subject: | Re: bricksync did record sales when internet was | | Viewed: | 24 times | | Topic: | Related Software | |
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| VICTORY!!! I took one and marked it as PAID instead of SHIPPED, then ran "check"
on bricksync and it picked it up!!! yay! Its much better for me to have these
parts removed today so I can reopen. I can recount these parts throughout the
week this way to get inventory back in line but at least I wont over sell. thanks
again for everyones help and hopefully all this helps someone else
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| | | | | | | | | | | | | | | | | | | | | Author: | ShipABrick | | Posted: | May 22, 2021 11:50 | | Subject: | Re: bricksync did record sales when internet was | | Viewed: | 19 times | | Topic: | Related Software | |
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| well glitch number 507 for the day. this only works if they buyer has not marked
the order as "completed". I cant change it back to paid if theyve done that.
oh well, at least half of these will be alot easier.
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| | | | | | | | | | | | | | | | | | | | | | | Author: | randyipp | | Posted: | May 22, 2021 11:54 | | Subject: | Re: bricksync did record sales when internet was | | Viewed: | 42 times | | Topic: | Related Software | |
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| In Related Software, ShipABrick writes:
| | well glitch number 507 for the day. this only works if they buyer has not marked
the order as "completed". I cant change it back to paid if theyve done that.
oh well, at least half of these will be alot easier.
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Open brickstore/brickstock, download the missing orders, multiply quantity by
-1 and upload. That should remove the rest of the missing parts.
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| | | | | | | | | | | | | | | | | | | | | | | | | Author: | ShipABrick | | Posted: | May 22, 2021 13:10 | | Subject: | Re: bricksync did record sales when internet was | | Viewed: | 29 times | | Topic: | Related Software | |
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| | youre a freaking genius. this totally worked. thank you so much! |
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| | | | | | | | | | | | | | | | | | | | | | | | | Author: | BigBBricks | | Posted: | May 22, 2021 14:55 | | Subject: | Re: bricksync did record sales when internet was | | Viewed: | 48 times | | Topic: | Related Software | |
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| In Related Software, randyipp writes:
| | In Related Software, ShipABrick writes:
| | well glitch number 507 for the day. this only works if they buyer has not marked
the order as "completed". I cant change it back to paid if theyve done that.
oh well, at least half of these will be alot easier.
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Open brickstore/brickstock, download the missing orders, multiply quantity by
-1 and upload. That should remove the rest of the missing parts.
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+1 on that Randy, I was just getting ready to suggest the same to the OP
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| | | | | | | | | Author: | ShipABrick | | Posted: | May 22, 2021 10:47 | | Subject: | Re: bricksync did record sales when internet was | | Viewed: | 31 times | | Topic: | Related Software | |
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| when bricksync was restarted the next day, it did recored all the brickowl orders
but not the bricklink orders. I also found this in the log. any ideas what
this means?
16:07:06 BL JSON PARSER: Server replied with error code 404.
16:07:06 BL JSON PARSER: Server error message : "RESOURCE_NOT_FOUND".
16:07:06 BL JSON PARSER: Server error description : "Data Not Found: User application
error: INVENTORY, 234529327".
16:07:06 JSON Parse Errors Encountered
16:07:06 WARNING: BrickLink JSON Parse Error - Saving server reply (648+129 bytes)
at path "data\errors-2021-04-15\00186.txt".
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| | | | | | | | | | | Author: | beaverbrick | | Posted: | May 22, 2021 11:02 | | Subject: | Re: bricksync did record sales when internet was | | Viewed: | 25 times | | Topic: | Related Software | |
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| | | "Data Not Found: User application error: INVENTORY, 234529327".
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That error is looking for a specific LotID and it couldn't find it.
Could have sold an item on both BO & BL at around the same time... then as bricksync
processed the BO order, the item had already been sold from your BL inventory
and so it couldn't find it.
In Related Software, ShipABrick writes:
| | when bricksync was restarted the next day, it did recored all the brickowl orders
but not the bricklink orders. I also found this in the log. any ideas what
this means?
16:07:06 BL JSON PARSER: Server replied with error code 404.
16:07:06 BL JSON PARSER: Server error message : "RESOURCE_NOT_FOUND".
16:07:06 BL JSON PARSER: Server error description : "Data Not Found: User application
error: INVENTORY, 234529327".
16:07:06 JSON Parse Errors Encountered
16:07:06 WARNING: BrickLink JSON Parse Error - Saving server reply (648+129 bytes)
at path "data\errors-2021-04-15\00186.txt".
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USA, Idaho
United Kingdom, England
