| Discussion Forum: Thread 287504 |
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| | | | | Author: | Brick_Qc  | | Posted: | Apr 3, 2021 18:56 | | Subject: | Re: Recent feedback dispute | | Viewed: | 89 times | | Topic: | Administrative | |
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| In Administrative, Admin_Russell writes:
| | Dear BrickLink members,
In response to the feedback dispute raised in the Forum last week, we are pleased
to announce there has been a resolution to this issue. One of the most effective
methods of feedback removal is not listed in our Help Pages and that is simply
that the administration negotiate an amicable solution between the two parties.
In this case all feedback from both parties and both orders (yes, 2 orders were
involved here) will either be removed or blocked. We have also asked each party
to not continue to press this matter in our Forum or in spaces beyond BrickLink.
Both parties willingly agreed to this solution.
We are planning on releasing a statement next week to share some history of our
site’s feedback system and the rationale behind our current Feedback Removal
Policy.
Thank you,
The BrickLink Team
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Hi Russell, could you include the rational of calculating neutral feedbacks in
a store's praise % ? Many have been asking for a change for years.
Thanks
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| | | | | | | Author: | tEoS | | Posted: | Apr 3, 2021 21:21 | | Subject: | Re: Recent feedback dispute | | Viewed: | 71 times | | Topic: | Administrative | |
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| Because neutral FB is not a praise
I do not get why the % calculation is difficult for many members to understand.
| | Hi Russell, could you include the rational of calculating neutral feedbacks in
a store's praise % ? Many have been asking for a change for years.
Thanks
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| | | | | | | | | Author: | yorbrick | | Posted: | Apr 4, 2021 02:25 | | Subject: | Re: Recent feedback dispute | | Viewed: | 72 times | | Topic: | Administrative | |
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| In Administrative, tEoS writes:
| | Because neutral FB is not a praise
I do not get why the % calculation is difficult for many members to understand.
| | Hi Russell, could you include the rational of calculating neutral feedbacks in
a store's praise % ? Many have been asking for a change for years.
Thanks
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I agree. It is simple.
In terms of the total number: Positive makes the total go up by one, negative
down by one and neutral stays the same.
In terms of the percentage PRAISE: pos / (pos+neut+neg). Neutral is not praise.
It is not the percentage not negative or percentage praise ignoring neutrals.
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| | | | | Author: | cosmicray | | Posted: | Apr 3, 2021 19:52 | | Subject: | Re: Recent feedback dispute | | Viewed: | 91 times | | Topic: | Administrative | |
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| In Administrative, Admin_Russell writes:
| | Dear BrickLink members,
In response to the feedback dispute raised in the Forum last week, we are pleased
to announce there has been a resolution to this issue. One of the most effective
methods of feedback removal is not listed in our Help Pages and that is simply
that the administration negotiate an amicable solution between the two parties.
In this case all feedback from both parties and both orders (yes, 2 orders were
involved here) will either be removed or blocked. We have also asked each party
to not continue to press this matter in our Forum or in spaces beyond BrickLink.
Both parties willingly agreed to this solution.
We are planning on releasing a statement next week to share some history of our
site’s feedback system and the rationale behind our current Feedback Removal
Policy.
Thank you,
The BrickLink Team
|
+1, Thank You
Nita Rae
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| | | | | Author: | calebfishn | | Posted: | Apr 3, 2021 21:26 | | Subject: | Re: Recent feedback dispute | | Viewed: | 82 times | | Topic: | Administrative | |
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| Thank you for this communication, and for working for a resolution in the interest
of all Bricklink members.
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| | | | | Author: | gogogovro | | Posted: | Apr 4, 2021 00:43 | | Subject: | (Cancelled) | | Viewed: | 57 times | | Topic: | Administrative | |
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| | (Cancelled) |
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| | | | | Author: | chetzler | | Posted: | Apr 4, 2021 19:14 | | Subject: | (Cancelled) | | Viewed: | 61 times | | Topic: | Administrative | |
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| | (Cancelled) |
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| | | | | | | Author: | legoman77 | | Posted: | Apr 4, 2021 21:56 | | Subject: | (Cancelled) | | Viewed: | 56 times | | Topic: | Administrative | |
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| | (Cancelled) |
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| | | | | Author: | CanadaFirst | | Posted: | Apr 5, 2021 09:29 | | Subject: | Re: Recent feedback dispute | | Viewed: | 64 times | | Topic: | Administrative | |
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| In Administrative, Admin_Russell writes:
| | Dear BrickLink members,
In response to the feedback dispute raised in the Forum last week, we are pleased
to announce there has been a resolution to this issue. One of the most effective
methods of feedback removal is not listed in our Help Pages and that is simply
that the administration negotiate an amicable solution between the two parties.
In this case all feedback from both parties and both orders (yes, 2 orders were
involved here) will either be removed or blocked. We have also asked each party
to not continue to press this matter in our Forum or in spaces beyond BrickLink.
Both parties willingly agreed to this solution.
We are planning on releasing a statement next week to share some history of our
site’s feedback system and the rationale behind our current Feedback Removal
Policy.
Thank you,
The BrickLink Team
|
We raised an isse as well and would be comfortable with the same solution being
applied to feedback regarding order 15409797 where the buyer attempted feedback
extortion and only posted their feedback after we refused to go along. Our feedback
was to warn other sellers and the buyer has lost their buying privileges so we
would be OK with both feedbacks being removed.
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