| Discussion Forum: Thread 285288 |
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| | | Author: | atkk  | | Posted: | Mar 7, 2021 10:44 | | Subject: | Leg and torso dimensions | | Viewed: | 39 times | | Topic: | Catalog | | Status: | Open | |
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| Why are there no dimensions for torsos and leg assemblies in the catalog?
I think this is messing up instant checkout options, since without dimensions,
lettermail probably does not appear in shipping choices.
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| | | | | Author: | StormChaser | | Posted: | Mar 7, 2021 10:47 | | Subject: | Re: Leg and torso dimensions | | Viewed: | 25 times | | Topic: | Catalog | |
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| In Catalog, atkk writes:
| | Why are there no dimensions for torsos and leg assemblies in the catalog?
I think this is messing up instant checkout options, since without dimensions,
lettermail probably does not appear in shipping choices.
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Packaging dimensions are stored in a separate, hidden field and are completely
separate from catalog dimensions. Catalog dimensions (or the lack thereof) have
no effect at all on the Instant Checkout feature.
If you wish to add or change packaging dimensions, please post in the Packaging
Dimensions topic here in the discussion forum.
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| | | | | | | Author: | atkk | | Posted: | Mar 8, 2021 12:44 | | Subject: | Re: Leg and torso dimensions | | Viewed: | 20 times | | Topic: | Catalog | |
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| So how do I know which items have packaging dimensions for them, and what they
are (without searching on the forum)? I have had a few orders last week that
the system said could not be shipped as lettermail, since dimensions were missing.
In Catalog, StormChaser writes:
| | In Catalog, atkk writes:
| | Why are there no dimensions for torsos and leg assemblies in the catalog?
I think this is messing up instant checkout options, since without dimensions,
lettermail probably does not appear in shipping choices.
|
Packaging dimensions are stored in a separate, hidden field and are completely
separate from catalog dimensions. Catalog dimensions (or the lack thereof) have
no effect at all on the Instant Checkout feature.
If you wish to add or change packaging dimensions, please post in the Packaging
Dimensions topic here in the discussion forum.
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| | | | | | | | | Author: | qwertyboy | | Posted: | Mar 8, 2021 12:58 | | Subject: | Re: Leg and torso dimensions | | Viewed: | 18 times | | Topic: | Catalog | |
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| In Catalog, atkk writes:
| | So how do I know which items have packaging dimensions for them, and what they
are (without searching on the forum)? I have had a few orders last week that
the system said could not be shipped as lettermail, since dimensions were missing.
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Go to your store settings - Management page, and make sure the option "Enable
my weight and package info on each item for sale" is checked. After that, if
you look at your inventory, you can see what the settings are for each item.
If you are on your inventory page, click the "Instant Checkout Unavailable" and
click "go" to see items which don't have dimensions etc.
Niek.
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Canada, Ontario
USA, Oklahoma
