Discussion Forum: Thread 285053

 Author: jennnifer View Messages Posted By jennnifer
 Posted: Mar 3, 2021 11:03
 Subject: Move Daily Maintenance time: BL office hours
 Viewed: 161 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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jennnifer (3531)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Old Grey Bricks
Please move the time for the daily maintenance (and any other site updates) to
a time when BrickLink staff are available to troubleshoot and fix problems.

Since BrickLink is global, having the site down for a few minutes will always
inconvenience someone. As your tech support is not 24/7, it makes sense to make
changes to the site when someone is around to fix problems.

It would show us all that you are serious about addressing the issues around
here and that international sellers shouldn't have to bear the brunt of unexpected
errors.

Jen
 Author: Stellar View Messages Posted By Stellar
 Posted: Mar 3, 2021 11:06
 Subject: Re: Move Daily Maintenance time: BL office hours
 Viewed: 53 times
 Topic: Suggestions
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Stellar (3479)

Location:  Spain, Comunidad Valenciana
Member Since Contact Type Status
Sep 24, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Stellar Bricks
BrickLink Discussions Moderator (?)
In Suggestions, jennnifer writes:
  Please move the time for the daily maintenance (and any other site updates) to
a time when BrickLink staff are available to troubleshoot and fix problems.

Since BrickLink is global, having the site down for a few minutes will always
inconvenience someone. As your tech support is not 24/7, it makes sense to make
changes to the site when someone is around to fix problems.

It would show us all that you are serious about addressing the issues around
here and that international sellers shouldn't have to bear the brunt of unexpected
errors.

Jen

They should probably release of features too, usually done late on a Friday...
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Mar 3, 2021 13:23
 Subject: Re: Move Daily Maintenance time: BL office hours
 Viewed: 51 times
 Topic: Suggestions
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cosmicray (3488)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store: Cosmic Toys
In Suggestions, jennnifer writes:
  Please move the time for the daily maintenance (and any other site updates) to
a time when BrickLink staff are available to troubleshoot and fix problems.

and don't push changes, late on a Friday, before a 2-3 day weekend. Make
change day something like Monday or Tuesday.

Nita Rae