Discussion Forum: Thread 283187

 Author: Emporiosa View Messages Posted By Emporiosa
 Posted: Feb 3, 2021 17:28
 Subject: Quote cancellation advises buyer
 Viewed: 163 times
 Topic: Suggestions
 Status:Open
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Emporiosa (6257)

Location:  Canada, Ontario
Member Since Contact Type Status
Jan 5, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Emporiosa
Suggestion in regards to automatic quote cancellations:

I've never received a quote cancellation myself, but assuming it doesn't
already say so, it would be beneficial that when a quote cancellation is automatically
sent by the BrickLink system due to an item being sold out, that an automated
message to the buyer is sent out and indicating which item caused the quote cancellation
trigger.

I just received yet another message from a newer buyer asking why their quote
was cancelled and they wanted to accept it. To the buyer, it looks like sellers
are cancelling their quotes, when it's simply that a part that they ordered
is no longer available.
 Author: BrickBros20 View Messages Posted By BrickBros20
 Posted: Feb 3, 2021 17:33
 Subject: Re: Quote cancellation advises buyer
 Viewed: 48 times
 Topic: Suggestions
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BrickBros20 (4532)

Location:  USA, Florida
Member Since Contact Type Status
Jul 15, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brick Brothers Brick Shop
In Suggestions, Emporiosa writes:
  Suggestion in regards to automatic quote cancellations:

I've never received a quote cancellation myself, but assuming it doesn't
already say so, it would be beneficial that when a quote cancellation is automatically
sent by the BrickLink system due to an item being sold out, that an automated
message to the buyer is sent out and indicating which item caused the quote cancellation
trigger.

I just received yet another message from a newer buyer asking why their quote
was cancelled and they wanted to accept it. To the buyer, it looks like sellers
are cancelling their quotes, when it's simply that a part that they ordered
is no longer available.

This would be a great addition! We receive the occasional message asking why
their quote was canceled. It would be a small yet efficient change to how the
quote process works.

~Brick Brothers
 Author: infinibrix View Messages Posted By infinibrix
 Posted: Feb 3, 2021 17:42
 Subject: Re: Quote cancellation advises buyer
 Viewed: 47 times
 Topic: Suggestions
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infinibrix (5566)

Location:  United Kingdom, England
Member Since Contact Type Status
Jul 1, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: infinibrix
In Suggestions, BrickBros20 writes:
  In Suggestions, Emporiosa writes:
  Suggestion in regards to automatic quote cancellations:

I've never received a quote cancellation myself, but assuming it doesn't
already say so, it would be beneficial that when a quote cancellation is automatically
sent by the BrickLink system due to an item being sold out, that an automated
message to the buyer is sent out and indicating which item caused the quote cancellation
trigger.

I just received yet another message from a newer buyer asking why their quote
was cancelled and they wanted to accept it. To the buyer, it looks like sellers
are cancelling their quotes, when it's simply that a part that they ordered
is no longer available.

This would be a great addition! We receive the occasional message asking why
their quote was canceled. It would be a small yet efficient change to how the
quote process works.

~Brick Brothers

In my opinion it would be better to have parts held during the quote phase so
that the buyer can secure the parts while they wait to be quoted
 Author: qwertyboy View Messages Posted By qwertyboy
 Posted: Feb 3, 2021 17:57
 Subject: Re: Quote cancellation advises buyer
 Viewed: 66 times
 Topic: Suggestions
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qwertyboy (8608)

Location:  Canada, Alberta
Member Since Contact Type Status
Apr 9, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Maple Bricks
In Suggestions, Emporiosa writes:
  Suggestion in regards to automatic quote cancellations:

I've never received a quote cancellation myself, but assuming it doesn't
already say so, it would be beneficial that when a quote cancellation is automatically
sent by the BrickLink system due to an item being sold out, that an automated
message to the buyer is sent out and indicating which item caused the quote cancellation
trigger.

I just received yet another message from a newer buyer asking why their quote
was cancelled and they wanted to accept it. To the buyer, it looks like sellers
are cancelling their quotes, when it's simply that a part that they ordered
is no longer available.

There is an open suggestion already from almost 6 years ago:
https://www.bricklink.com/message.asp?ID=908179
Nothing has happened yet.

Niek.
 Author: Emporiosa View Messages Posted By Emporiosa
 Posted: Feb 3, 2021 18:49
 Subject: Re: Quote cancellation advises buyer
 Viewed: 44 times
 Topic: Suggestions
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Emporiosa (6257)

Location:  Canada, Ontario
Member Since Contact Type Status
Jan 5, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Emporiosa
In Suggestions, qwertyboy writes:
  In Suggestions, Emporiosa writes:
  Suggestion in regards to automatic quote cancellations:

I've never received a quote cancellation myself, but assuming it doesn't
already say so, it would be beneficial that when a quote cancellation is automatically
sent by the BrickLink system due to an item being sold out, that an automated
message to the buyer is sent out and indicating which item caused the quote cancellation
trigger.

I just received yet another message from a newer buyer asking why their quote
was cancelled and they wanted to accept it. To the buyer, it looks like sellers
are cancelling their quotes, when it's simply that a part that they ordered
is no longer available.

There is an open suggestion already from almost 6 years ago:
https://www.bricklink.com/message.asp?ID=908179
Nothing has happened yet.

Niek.

Thanks Niek, hopefully we can resurrect your suggestion from the dead.
 Author: popsicle View Messages Posted By popsicle
 Posted: Feb 3, 2021 19:20
 Subject: Re: Quote cancellation advises buyer
 Viewed: 77 times
 Topic: Suggestions
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popsicle (6773)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: ConstrucToys
In Suggestions, qwertyboy writes:
  In Suggestions, Emporiosa writes:
  Suggestion in regards to automatic quote cancellations:

I've never received a quote cancellation myself, but assuming it doesn't
already say so, it would be beneficial that when a quote cancellation is automatically
sent by the BrickLink system due to an item being sold out, that an automated
message to the buyer is sent out and indicating which item caused the quote cancellation
trigger.

I just received yet another message from a newer buyer asking why their quote
was cancelled and they wanted to accept it. To the buyer, it looks like sellers
are cancelling their quotes, when it's simply that a part that they ordered
is no longer available.

There is an open suggestion already from almost 6 years ago. Nothing has happened yet.

Give it time! That's only 44 dog years

  
Niek.