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| | | Author: | Heartbricker  | | Posted: | Jan 30, 2021 12:39 | | Subject: | Clarification on (xBulk) Lots. | | Viewed: | 111 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| Been getting a lot of inquiries recently from newer buyers asking about our bulk
lots that are sold in multiples of x10, x50, x100.
Was thinking that maybe the text i.e (x50) or (x100) on such bulk lots could
have a blue text with a link that explains that these lots have to be purchased
in the multiples that are inside bracketed amount and a clarification that the
price is per piece and not for a lot that contain 100 pieces (yes, we get buyers
who ask if we sell a bag of 100 pins for 2 cents per bag.)
While it seems intuitive to some of us, it might be a nice gesture toward new
users.
Obviously not a priority project.
"Here's a sample (anonymous of course) of a message we got this week:
Hello. Trying to figure out pricing on some items. For example "Black Technic,
Pin with Friction Ridges Lengthwise, Staggered, with or without Center Slots"
item 2780 it lists as QTY: 42,200 (x100) and says its a bag of 100. The price
is $0.02. If I want 150 is the quantity 150 or 2? I.e. is it 0.02 per bag or
per piece?"
Thanks for considering.
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| | | | | Author: | SylvainLS | | Posted: | Jan 30, 2021 13:39 | | Subject: | Re: Clarification on (xBulk) Lots. | | Viewed: | 25 times | | Topic: | Suggestions | |
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| In Suggestions, Heartbricker writes:
| | […]
"Here's a sample (anonymous of course) of a message we got this week:
Hello. Trying to figure out pricing on some items. For example "Black Technic,
Pin with Friction Ridges Lengthwise, Staggered, with or without Center Slots"
item 2780 it lists as QTY: 42,200 (x100) and says its a bag of 100. The price
is $0.02. If I want 150 is the quantity 150 or 2? I.e. is it 0.02 per bag or
per piece?"
Thanks for considering.
|
Agreed. A better way to show what the xN means would be appreciated (even maybe
some kind of double entry “multiple / units,” change one, the other changes).
Now, far be it from me to teach to such an experimented seller but I’m a buyer
and see things from the buyers’ side and on this side I think you’re partly at
fault here with the text “prepackaged bags of x100 pins.”
This message is not necessary. You package the items as you want and the fact
they are bulk lots already says (even if badly) they need to be bought by the
hundred. So I think it only adds to the confusion: Is the item not a standard
pin that you feel the need to say they are bags of a hundred? Even knowing what
a bulk lot is and even if pins are cheap, ¢2 for 100 pins is implausible, it
still takes me a couple seconds wondering what you’re saying here / why you’re
saying it.
(¹ If a buyer wants you to minimize the number of bags, they’ll say it in the
comments and you’ll dump them (or not) in a big bag.)
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| | | | | | | Author: | Heartbricker | | Posted: | Jan 30, 2021 14:33 | | Subject: | Re: Clarification on (xBulk) Lots. | | Viewed: | 19 times | | Topic: | Suggestions | |
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| In Suggestions, SylvainLS writes:
| | In Suggestions, Heartbricker writes:
| | […]
"Here's a sample (anonymous of course) of a message we got this week:
Hello. Trying to figure out pricing on some items. For example "Black Technic,
Pin with Friction Ridges Lengthwise, Staggered, with or without Center Slots"
item 2780 it lists as QTY: 42,200 (x100) and says its a bag of 100. The price
is $0.02. If I want 150 is the quantity 150 or 2? I.e. is it 0.02 per bag or
per piece?"
Thanks for considering.
|
Agreed. A better way to show what the xN means would be appreciated (even maybe
some kind of double entry “multiple / units,” change one, the other changes).
Now, far be it from me to teach to such an experimented seller but I’m a buyer
and see things from the buyers’ side and on this side I think you’re partly at
fault here with the text “prepackaged bags of x100 pins.”
This message is not necessary. You package the items as you want and the fact
they are bulk lots already says (even if badly) they need to be bought by the
hundred. So I think it only adds to the confusion: Is the item not a standard
pin that you feel the need to say they are bags of a hundred? Even knowing what
a bulk lot is and even if pins are cheap, ¢2 for 100 pins is implausible, it
still takes me a couple seconds wondering what you’re saying here / why you’re
saying it.
(¹ If a buyer wants you to minimize the number of bags, they’ll say it in the
comments and you’ll dump them (or not) in a big bag.)
|
We understand and respect you your point of view and we did (in the past) not
have the 'prepacked' verbiage and were constantly asked to make exceptions
and just 'pick one out of the box' when people realize these are pre-packed,
it makes more sense to them why we can't 'just pick one out of the bag/box'
which has saved us quite a bit of customer service time vs the amount of time
we're asked the meaning of the (x100).
As a store that employs people at very fair wages; we constantly look to save
time as it saves us on employee wages. that is also the reason we have many pre-packed
discounted lots; picking up one bag of 100 pieces will utilize much less time
than counting 2-99 pieces which saves us on wages and is therefore discounted.
Thank you.
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| | | | | | | | | Author: | SylvainLS | | Posted: | Jan 30, 2021 15:18 | | Subject: | Re: Clarification on (xBulk) Lots. | | Viewed: | 15 times | | Topic: | Suggestions | |
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| In Suggestions, Heartbricker writes:
| | […]
We understand and respect you your point of view and we did (in the past) not
have the 'prepacked' verbiage and were constantly asked to make exceptions
and just 'pick one out of the box' when people realize these are pre-packed,
it makes more sense to them why we can't 'just pick one out of the bag/box'
which has saved us quite a bit of customer service time vs the amount of time
we're asked the meaning of the (x100).
As a store that employs people at very fair wages; we constantly look to save
time as it saves us on employee wages. that is also the reason we have many pre-packed
discounted lots; picking up one bag of 100 pieces will utilize much less time
than counting 2-99 pieces which saves us on wages and is therefore discounted.
Thank you.
|
Okay, but as it’s your own words there, changing them will be far more easy and
quick than waiting for BL to change anything.
So maybe you could find a way to be more explicit. Say, “prepackaged, no exceptions,
only buy by x100.” That would remove the “is the item a bag of 100 or a pin”
confusion, explain one needs to buy by the hundred and only by the hundred.
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| | | | | | | | | | | Author: | Heartbricker | | Posted: | Jan 30, 2021 15:28 | | Subject: | Re: Clarification on (xBulk) Lots. | | Viewed: | 21 times | | Topic: | Suggestions | |
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| In Suggestions, SylvainLS writes:
| | In Suggestions, Heartbricker writes:
| | […]
We understand and respect you your point of view and we did (in the past) not
have the 'prepacked' verbiage and were constantly asked to make exceptions
and just 'pick one out of the box' when people realize these are pre-packed,
it makes more sense to them why we can't 'just pick one out of the bag/box'
which has saved us quite a bit of customer service time vs the amount of time
we're asked the meaning of the (x100).
As a store that employs people at very fair wages; we constantly look to save
time as it saves us on employee wages. that is also the reason we have many pre-packed
discounted lots; picking up one bag of 100 pieces will utilize much less time
than counting 2-99 pieces which saves us on wages and is therefore discounted.
Thank you.
|
Okay, but as it’s your own words there, changing them will be far more easy and
quick than waiting for BL to change anything.
So maybe you could find a way to be more explicit. Say, “prepackaged, no exceptions,
only buy by x100.” That would remove the “is the item a bag of 100 or a pin”
confusion, explain one needs to buy by the hundred and only by the hundred.
|
We'll try to change it to make more sense.
Thank you.
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| | | | | | | Author: | Heartbricker | | Posted: | Jan 30, 2021 14:38 | | Subject: | Re: Clarification on (xBulk) Lots. | | Viewed: | 21 times | | Topic: | Suggestions | |
|
| In Suggestions, SylvainLS writes:
| | In Suggestions, Heartbricker writes:
| | […]
"Here's a sample (anonymous of course) of a message we got this week:
Hello. Trying to figure out pricing on some items. For example "Black Technic,
Pin with Friction Ridges Lengthwise, Staggered, with or without Center Slots"
item 2780 it lists as QTY: 42,200 (x100) and says its a bag of 100. The price
is $0.02. If I want 150 is the quantity 150 or 2? I.e. is it 0.02 per bag or
per piece?"
Thanks for considering.
|
Agreed. A better way to show what the xN means would be appreciated (even maybe
some kind of double entry “multiple / units,” change one, the other changes).
Now, far be it from me to teach to such an experimented seller but I’m a buyer
and see things from the buyers’ side and on this side I think you’re partly at
fault here with the text “prepackaged bags of x100 pins.”
This message is not necessary. You package the items as you want and the fact
they are bulk lots already says (even if badly) they need to be bought by the
hundred. So I think it only adds to the confusion: Is the item not a standard
pin that you feel the need to say they are bags of a hundred? Even knowing what
a bulk lot is and even if pins are cheap, ¢2 for 100 pins is implausible, it
still takes me a couple seconds wondering what you’re saying here / why you’re
saying it.
(¹ If a buyer wants you to minimize the number of bags, they’ll say it in the
comments and you’ll dump them (or not) in a big bag.)
|
We also meant to write that even though we may seem more experienced (per your
description) it doesn't mean we can't learn from a less seasoned seller/buyer
and we do appreciate you (or anyone) giving us your perspective.
Thanks again.
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| | | | | Author: | CPgolfaddict | | Posted: | Jan 30, 2021 17:17 | | Subject: | Re: Clarification on (xBulk) Lots. | | Viewed: | 27 times | | Topic: | Suggestions | |
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| I like it. Put a little hover link over it to explain what it means. Especially
on the price guide page!
I would do the same for the (S) for super-lot wherever appropriate.
In Suggestions, Heartbricker writes:
| | Been getting a lot of inquiries recently from newer buyers asking about our bulk
lots that are sold in multiples of x10, x50, x100.
Was thinking that maybe the text i.e (x50) or (x100) on such bulk lots could
have a blue text with a link that explains that these lots have to be purchased
in the multiples that are inside bracketed amount and a clarification that the
price is per piece and not for a lot that contain 100 pieces (yes, we get buyers
who ask if we sell a bag of 100 pins for 2 cents per bag.)
While it seems intuitive to some of us, it might be a nice gesture toward new
users.
Obviously not a priority project.
"Here's a sample (anonymous of course) of a message we got this week:
Hello. Trying to figure out pricing on some items. For example "Black Technic,
Pin with Friction Ridges Lengthwise, Staggered, with or without Center Slots"
item 2780 it lists as QTY: 42,200 (x100) and says its a bag of 100. The price
is $0.02. If I want 150 is the quantity 150 or 2? I.e. is it 0.02 per bag or
per piece?"
Thanks for considering.
|
|
|
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| | | | | | | | | |
| | | | | | | Author: | Heartbricker | | Posted: | Jan 31, 2021 14:26 | | Subject: | Re: Clarification on (xBulk) Lots. | | Viewed: | 34 times | | Topic: | Suggestions | |
|
| In Suggestions, CPgolfaddict writes:
| | I like it. Put a little hover link over it to explain what it means. Especially
on the price guide page!
I would do the same for the (S) for super-lot wherever appropriate.
In Suggestions, Heartbricker writes:
| | Been getting a lot of inquiries recently from newer buyers asking about our bulk
lots that are sold in multiples of x10, x50, x100.
Was thinking that maybe the text i.e (x50) or (x100) on such bulk lots could
have a blue text with a link that explains that these lots have to be purchased
in the multiples that are inside bracketed amount and a clarification that the
price is per piece and not for a lot that contain 100 pieces (yes, we get buyers
who ask if we sell a bag of 100 pins for 2 cents per bag.)
While it seems intuitive to some of us, it might be a nice gesture toward new
users.
Obviously not a priority project.
"Here's a sample (anonymous of course) of a message we got this week:
Hello. Trying to figure out pricing on some items. For example "Black Technic,
Pin with Friction Ridges Lengthwise, Staggered, with or without Center Slots"
item 2780 it lists as QTY: 42,200 (x100) and says its a bag of 100. The price
is $0.02. If I want 150 is the quantity 150 or 2? I.e. is it 0.02 per bag or
per piece?"
Thanks for considering.
|
|
Yeah! I also like the hovering link, good point about super lots too!
Thank you.
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USA, New Jersey
France, Nouvelle-Aquitaine
