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| | | | | Author: | mach1baby  | | Posted: | Nov 26, 2020 10:49 | | Subject: | Re: eBricks Shuts Down Online Store | | Viewed: | 117 times | | Topic: | Media | |
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| In Media, eBricksOnline writes:
Wow, for a lack of better terms, that sucks. I’m not sure what I would do if
my inventory couldn’t be restored, hope it works out for you guys
Scott
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| | | | | | | Author: | zorbanj | | Posted: | Nov 26, 2020 11:36 | | Subject: | Re: eBricks Shuts Down Online Store | | Viewed: | 100 times | | Topic: | Media | |
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| At the bottom of the inventory page is a link to download your inventory. You
can choose an XML, CSV or Tab-Delimited download.
Not sure what was involved with the defrauded sellers but I try to download my
inventory at least once a week in all 3 formats.
In Media, mach1baby writes:
| | In Media, eBricksOnline writes:
Wow, for a lack of better terms, that sucks. I’m not sure what I would do if
my inventory couldn’t be restored, hope it works out for you guys
Scott
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| | | | | Author: | pitz8008 | | Posted: | Nov 26, 2020 12:07 | | Subject: | Re: eBricks Shuts Down Online Store | | Viewed: | 99 times | | Topic: | Media | |
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| In Media, eBricksOnline writes:
Man what a train wreck. My sincere best wishes. As for anyone reading this who
may have missed it. Russell said a couple weeks ago that you can put a maximum
allowed lot limit that someone can buy from you. That would alleviate this problem
from happening to you in case some (few expletives) tried doing this to you.
He said 1,000 should be fine. I set mine quite a bit lower so as not to take
any chances. Again though, best of luck.
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| | | | | | | Author: | mach1baby | | Posted: | Nov 26, 2020 12:17 | | Subject: | Re: eBricks Shuts Down Online Store | | Viewed: | 62 times | | Topic: | Media | |
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| In Media, pitz8008 writes:
| | In Media, eBricksOnline writes:
Man what a train wreck. My sincere best wishes. As for anyone reading this who
may have missed it. Russell said a couple weeks ago that you can put a maximum
allowed lot limit that someone can buy from you. That would alleviate this problem
from happening to you in case some (few expletives) tried doing this to you.
He said 1,000 should be fine. I set mine quite a bit lower so as not to take
any chances. Again though, best of luck.
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We have a lower lot limit, not for a weird case like theirs but to alleviate
pull errors and accuracy, but can’t imagine that mess
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| | | | | | | Author: | popsicle | | Posted: | Nov 26, 2020 12:23 | | Subject: | Re: eBricks Shuts Down Online Store | | Viewed: | 92 times | | Topic: | Media | |
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| In Media, pitz8008 writes:
| | In Media, eBricksOnline writes:
Man what a train wreck. My sincere best wishes. As for anyone reading this who
may have missed it. Russell said a couple weeks ago that you can put a maximum
allowed lot limit that someone can buy from you. That would alleviate this problem
from happening to you in case some (few expletives) tried doing this to you.
He said 1,000 should be fine. I set mine quite a bit lower so as not to take
any chances. Again though, best of luck.
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Remember Save Changes before leaving the page: https://www.bricklink.com/v2/mystore/management.page
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| | | | | Author: | Oakelm | | Posted: | Nov 26, 2020 12:18 | | Subject: | Re: eBricks Shuts Down Online Store | | Viewed: | 74 times | | Topic: | Media | |
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| In Media, eBricksOnline writes:
Wow that really really sucks, I saw admin russells post about limiting lots just
in case and here is the back story to that. Could have happened to any of us.
I wish you and bricklink all the best trying to get you back and operational
again. All those years of inventory I cant imagine the prospect of starting again
and thats with my tiny store let alone one the size of yours.
Fingers and toes crossed for you.
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| | | | | Author: | chetzler | | Posted: | Nov 26, 2020 12:52 | | Subject: | Re: eBricks Shuts Down Online Store | | Viewed: | 86 times | | Topic: | Media | |
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| In Media, eBricksOnline writes:
Why does this seem to be newest way to screw with people? Is it that easy to
fill a cart with $1 million in inventory? It may be time for BL to put in a
couple more safeguards because of jerks like this. I known sellers can limit
the number lots a buyer is allowed to purchase, but BL should impose some reasonable
global restrictions as well so that all of the onus isn't on the seller.
-new buyers (FB
-perhaps sellers should be allowed to approve any orders over a certain threshold
(that they set) before the order is finalized. Essentially, force any order
over your threshold into a quote. E.g. I receive a $1237 order from another
country from a buyer who signed up yesterday? That should send up of all sorts
of red flags. I'm not accepting that until I can do some research and at
least talk with buyer and I'll probably deny the quote and block and report
the buyer. I don't do the type of business that the mega-sellers around
here do, but I've never had new buyer spend much over $100.
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| | | | | | | Author: | zorbanj | | Posted: | Nov 26, 2020 12:59 | | Subject: | Re: eBricks Shuts Down Online Store | | Viewed: | 76 times | | Topic: | Media | |
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| I love this idea. If anyone knows of a way to default an order over X dollars
into a quote or something equivalent please post.
In Media, chetzler writes:
| |
Why does this seem to be newest way to screw with people? Is it that easy to
fill a cart with $1 million in inventory? It may be time for BL to put in a
couple more safeguards because of jerks like this. I known sellers can limit
the number lots a buyer is allowed to purchase, but BL should impose some reasonable
global restrictions as well so that all of the onus isn't on the seller.
-new buyers (FB
-perhaps sellers should be allowed to approve any orders over a certain threshold
(that they set) before the order is finalized. Essentially, force any order
over your threshold into a quote. E.g. I receive a $1237 order from another
country from a buyer who signed up yesterday? That should send up of all sorts
of red flags. I'm not accepting that until I can do some research and at
least talk with buyer and I'll probably deny the quote and block and report
the buyer. I don't do the type of business that the mega-sellers around
here do, but I've never had new buyer spend much over $100.
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| | | | | | | | | Author: | enig | | Posted: | Nov 26, 2020 18:01 | | Subject: | Re: eBricks Shuts Down Online Store | | Viewed: | 64 times | | Topic: | Media | |
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| In Media, zorbanj writes:
| | I love this idea. If anyone knows of a way to default an order over X dollars
into a quote or something equivalent please post.
|
You can find 'Restrictions and Adjustments' when editing your individual
shipping methods - towards the bottom of the page. Then get a new non-auto checkout
shipping method with no restrictions - only the applicable shipping methods are
shown to the buyers so if the order is over xxxx it will default to manual invoicing.
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| | | | | | | | | | | Author: | zorbanj | | Posted: | Nov 26, 2020 22:16 | | Subject: | Re: eBricks Shuts Down Online Store | | Viewed: | 65 times | | Topic: | Media | |
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| I have a "Request for Invoice" shipping method for orders greater than 1 pound,
set up like this:
Invoicing: Manual
Set as a default among methods without a rate chart: Checked
Allow Quote request: Checked
Restrictions and Adjustments: none
So, I should enter an amount for "Max Buy" under the "Restrictions and Adjustments"?
In Media, enig writes:
| | In Media, zorbanj writes:
| | I love this idea. If anyone knows of a way to default an order over X dollars
into a quote or something equivalent please post.
|
You can find 'Restrictions and Adjustments' when editing your individual
shipping methods - towards the bottom of the page. Then get a new non-auto checkout
shipping method with no restrictions - only the applicable shipping methods are
shown to the buyers so if the order is over xxxx it will default to manual invoicing.
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| | | | | | | Author: | chetzler | | Posted: | Nov 26, 2020 13:41 | | Subject: | Re: eBricks Shuts Down Online Store | | Viewed: | 71 times | | Topic: | Media | |
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| Just noticed that my first point got truncated, apparently the forum doesn't
like the "less than" sign.
| | -new buyers (FB less than 5, 100 days old) limited to ~$250 purchase.
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| | | | | | | | | Author: | SylvainLS | | Posted: | Nov 26, 2020 14:48 | | Subject: | Re: eBricks Shuts Down Online Store | | Viewed: | 76 times | | Topic: | Media | |
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| In Media, chetzler writes:
| | Just noticed that my first point got truncated, apparently the forum doesn't
like the "less than" sign.
|
Anything that begins with a left chevron / less than sign is hidden. It’s taken
as (the beginning of) an HTML tag, and therefore ignored (because dangerous)
and not shown (the tag names are never shown in HTML).
And there was no right chevron / more than sign in your text, so the rest of
the line was hidden.
But you can see everything when you reply….
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| | | | | | | | | | | Author: | peregrinator | | Posted: | Nov 26, 2020 15:25 | | Subject: | Re: eBricks Shuts Down Online Store | | Viewed: | 83 times | | Topic: | Media | |
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| In Media, SylvainLS writes:
| | In Media, chetzler writes:
| | Just noticed that my first point got truncated, apparently the forum doesn't
like the "less than" sign.
|
Anything that begins with a left chevron / less than sign is hidden. It’s taken
as (the beginning of) an HTML tag, and therefore ignored (because dangerous)
and not shown (the tag names are never shown in HTML).
And there was no right chevron / more than sign in your text, so the rest of
the line was hidden.
But you can see everything when you reply….
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Ugh, you would think things would be html-encoded instead
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| | | | | Author: | HC | | Posted: | Nov 26, 2020 17:17 | | Subject: | Re: eBricks Shuts Down Online Store | | Viewed: | 80 times | | Topic: | Media | |
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| wow!
my sincere condolence with the murder of your shop,
what a way to die!
I hope bricklink admin succeeds in restoring.
last option ,open the fake order page and click on all separate batches and add
manual in again,a lot of work indeed but with a few beers on the side it ''can''
be done,and have a fresh start again.
wish you all the luck you need.
regards..Hans
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| | | | | | | Author: | maxx3001 | | Posted: | Nov 26, 2020 17:26 | | Subject: | Re: eBricks Shuts Down Online Store | | Viewed: | 73 times | | Topic: | Media | |
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| In Media, HC writes:
| | wow!
my sincere condolence with the murder of your shop,
what a way to die!
I hope bricklink admin succeeds in restoring.
last option ,open the fake order page and click on all separate batches and add
manual in again,a lot of work indeed but with a few beers on the side it ''can''
be done,and have a fresh start again.
|
A 2 million dollar order, I don’t think you ‘can’ do that, gonna take a whole
lotta beer.....
| | wish you all the luck you need.
regards..Hans
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| | | | | | | Author: | brikomania | | Posted: | Nov 26, 2020 18:11 | | Subject: | Re: eBricks Shuts Down Online Store | | Viewed: | 94 times | | Topic: | Media | |
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| In Media, HC writes:
| | wow!
my sincere condolence with the murder of your shop,
what a way to die!
I hope bricklink admin succeeds in restoring.
last option ,open the fake order page and click on all separate batches and add
manual in again,a lot of work indeed but with a few beers on the side it ''can''
be done,and have a fresh start again.
wish you all the luck you need.
regards..Hans
|
Unfortunately, if they didn't have any kind of backup, it nuked the remarks
part of the inventory... which is probably the most important thing, as the order
can easily downloaded through brickstock.
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| | | | | Author: | WesterBricks | | Posted: | Nov 26, 2020 21:49 | | Subject: | (Cancelled) | | Viewed: | 43 times | | Topic: | Media | |
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| | (Cancelled) |
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| | | | | Author: | WesterBricks | | Posted: | Nov 26, 2020 21:51 | | Subject: | Re: eBricks Shuts Down Online Store | | Viewed: | 89 times | | Topic: | Media | |
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| From the feedback left by the fraudulent buyer, I would guess they were underage
and had no idea what they were doing or how it would affect the sellers.
https://www.bricklink.com/feedback.asp?p=SpodChamploonz
Play well,
Joel
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| | | | | Author: | novabrick | | Posted: | Nov 27, 2020 02:28 | | Subject: | Re: eBricks Shuts Down Online Store | | Viewed: | 66 times | | Topic: | Media | |
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| In Media, eBricksOnline writes:
Oof. We once made a general recount of our inventory in the past that took us
like 3 month for 900k+ parts. I hope admins can safe you from that, and we're
all save from such trolls in the future.
Christian
novabrick-team
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| | | | | Author: | BasKrie | | Posted: | Nov 27, 2020 03:02 | | Subject: | Re: eBricks Shuts Down Online Store | | Viewed: | 78 times | | Topic: | Media | |
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| In Media, eBricksOnline writes:
So I gather that BrickLink does NOT make backups of the databases?
That is maybe harder to learn than the awfull thing happened to you.
But good to know.
With a backup from the inventory before the order and all good orders since that
backup it should not be hard to recreate it.
I wish you all the best in getting things restored
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| | | | | | | Author: | SylvainLS | | Posted: | Nov 27, 2020 04:13 | | Subject: | Re: eBricks Shuts Down Online Store | | Viewed: | 64 times | | Topic: | Media | |
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| In Media, BasKrie writes:
| | […]
So I gather that BrickLink does NOT make backups of the databases?
|
Not necessarily: BL may make backups of the whole database but isn’t able to
reverse one (giant) order.
| | That is maybe harder to learn than the awfull thing happened to you.
But good to know.
With a backup from the inventory before the order and all good orders since that
backup it should not be hard to recreate it.
I wish you all the best in getting things restored
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| | | | | | | | | Author: | BasKrie | | Posted: | Nov 27, 2020 04:30 | | Subject: | Re: eBricks Shuts Down Online Store | | Viewed: | 68 times | | Topic: | Media | |
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| In Media, SylvainLS writes:
| | In Media, BasKrie writes:
| | […]
So I gather that BrickLink does NOT make backups of the databases?
|
Not necessarily: BL may make backups of the whole database but isn’t able to
reverse one (giant) order.
|
With the backup you don't need to reverse the order. Just take the backup
and apply all changes that were made (except the bogus order and tries to cancel
it).
Maybe that it is more complicated because of the retail store, but there also
should be a way to get those sales and apply that to the inventory.
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| | | | | | | | | | | Author: | SylvainLS | | Posted: | Nov 27, 2020 05:03 | | Subject: | Re: eBricks Shuts Down Online Store | | Viewed: | 68 times | | Topic: | Media | |
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| In Media, BasKrie writes:
| | In Media, SylvainLS writes:
| | In Media, BasKrie writes:
| | […]
So I gather that BrickLink does NOT make backups of the databases?
|
Not necessarily: BL may make backups of the whole database but isn’t able to
reverse one (giant) order.
|
With the backup you don't need to reverse the order. Just take the backup
and apply all changes that were made (except the bogus order and tries to cancel
it).
|
No, because if they noly have backups of the whole database, using one as-is
would revert ALL the inventories of ALL the stores to that date.
I wouldn’t mind. Would you? 
So they need to go pick in the backup what pertains to that store to restore
their inventory (with remarks and history, not just the parts).
| | Maybe that it is more complicated because of the retail store, but there also
should be a way to get those sales and apply that to the inventory.
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| | | | | | | | | | | | | Author: | jeslego | | Posted: | Nov 27, 2020 11:33 | | Subject: | Re: eBricks Shuts Down Online Store | | Viewed: | 61 times | | Topic: | Media | |
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| In Media, SylvainLS writes:
| | In Media, BasKrie writes:
| | In Media, SylvainLS writes:
| | In Media, BasKrie writes:
| | […]
So I gather that BrickLink does NOT make backups of the databases?
|
Not necessarily: BL may make backups of the whole database but isn’t able to
reverse one (giant) order.
|
With the backup you don't need to reverse the order. Just take the backup
and apply all changes that were made (except the bogus order and tries to cancel
it).
|
No, because if they noly have backups of the whole database, using one as-is
would revert ALL the inventories of ALL the stores to that date.
I wouldn’t mind. Would you?
So they need to go pick in the backup what pertains to that store to restore
their inventory (with remarks and history, not just the parts).
| | Maybe that it is more complicated because of the retail store, but there also
should be a way to get those sales and apply that to the inventory.
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|
The "store's inventory" is stored in how many tables? These need to be queried
from the back up.
During the time between when the backup was done and when the store's inventory
was wiped out, other sales from that store may have taken place. Ditto for other
additions to inventory.
One the store's inventory has been isolated and adjusted to reflect other
changes, it can be added back into the current database with another series of
queries.
But describing in general terms what could happen does not say anything about
the difficulty or cost of such an action. Who is liable if the final answer
is not the same as what the store believes it to be? Who will verify that the
queries to restore the data only affect the one store?
This forum is littered with threads about how a store's inventory has changed
and the only reason the store owner can come up with is "Bricklink did something".
Will the next such concern be more believable if Bricklink is known to dip into
the data?
This is an unusual situation, and it would be great if Bricklink could do something.
But there probably needs to be some policies in place regarding such requests
and how they are handled and documented internally. I doubt those policies existed
two days ago.
It will probably take some time to sort out the issues.
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| | | | | | | | | | | | | | | Author: | qwertyboy | | Posted: | Nov 27, 2020 12:53 | | Subject: | Re: eBricks Shuts Down Online Store | | Viewed: | 58 times | | Topic: | Media | |
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| In Media, jeslego writes:
| | In Media, SylvainLS writes:
| | In Media, BasKrie writes:
| | In Media, SylvainLS writes:
| | In Media, BasKrie writes:
| | […]
So I gather that BrickLink does NOT make backups of the databases?
|
Not necessarily: BL may make backups of the whole database but isn’t able to
reverse one (giant) order.
|
With the backup you don't need to reverse the order. Just take the backup
and apply all changes that were made (except the bogus order and tries to cancel
it).
|
No, because if they noly have backups of the whole database, using one as-is
would revert ALL the inventories of ALL the stores to that date.
I wouldn’t mind. Would you?
So they need to go pick in the backup what pertains to that store to restore
their inventory (with remarks and history, not just the parts).
| | Maybe that it is more complicated because of the retail store, but there also
should be a way to get those sales and apply that to the inventory.
|
|
The "store's inventory" is stored in how many tables? These need to be queried
from the back up.
|
I _assume_ the BL devs use a development and testing environment when they do
their magick. It would be pretty straightforward to plunk a backup of the DB
into one of these environments and fire off the standard inventory-download-to-XML
request.
But obviously none of us mere mortals know the intricacies of the setup.
Niek.
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| | | | | | | | | | | | | | | | | Author: | SylvainLS | | Posted: | Nov 27, 2020 13:19 | | Subject: | Re: eBricks Shuts Down Online Store | | Viewed: | 62 times | | Topic: | Media | |
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| In Media, qwertyboy writes:
| | […]
I _assume_ the BL devs use a development and testing environment when they do
their magick. It would be pretty straightforward to plunk a backup of the DB
into one of these environments and fire off the standard inventory-download-to-XML
request.
|
“Assume,” I think there’s a saying with that word
| | But obviously none of us mere mortals know the intricacies of the setup.
|
I found a schema of the database:
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| | | | | | | | | | | | | | | | | | | Author: | yorbrick | | Posted: | Nov 27, 2020 13:25 | | Subject: | Re: eBricks Shuts Down Online Store | | Viewed: | 60 times | | Topic: | Media | |
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| In Media, SylvainLS writes:
| | In Media, qwertyboy writes:
| | […]
I _assume_ the BL devs use a development and testing environment when they do
their magick. It would be pretty straightforward to plunk a backup of the DB
into one of these environments and fire off the standard inventory-download-to-XML
request.
|
“Assume,” I think there’s a saying with that word
| | But obviously none of us mere mortals know the intricacies of the setup.
|
I found a schema of the database:
|
That's version 3.0.
I preferred v2.1:
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| | | | | | | | | | | | | | | | | | | | | Author: | bje | | Posted: | Nov 27, 2020 13:39 | | Subject: | Re: eBricks Shuts Down Online Store | | Viewed: | 57 times | | Topic: | Media | |
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| In Media, yorbrick writes:
| | In Media, SylvainLS writes:
| | In Media, qwertyboy writes:
| | […]
I _assume_ the BL devs use a development and testing environment when they do
their magick. It would be pretty straightforward to plunk a backup of the DB
into one of these environments and fire off the standard inventory-download-to-XML
request.
|
“Assume,” I think there’s a saying with that word
| | But obviously none of us mere mortals know the intricacies of the setup.
|
I found a schema of the database:
|
That's version 3.0.
I preferred v2.1:
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The last stable version was 1.05 and as soon as the mixing started...
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| | | | | | | | | | | | | | | | | | | | | | | Author: | SylvainLS | | Posted: | Nov 27, 2020 13:46 | | Subject: | Re: eBricks Shuts Down Online Store | | Viewed: | 81 times | | Topic: | Media | |
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| In Media, bje writes:
| | […]
| | That's version 3.0.
I preferred v2.1:
|
The last stable version was 1.05 and as soon as the mixing started...
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Can’t wait for the one that will finally work: BL 3.11 for workgroups 
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| | | | | Author: | kuschelig | | Posted: | Nov 27, 2020 12:37 | | Subject: | Re: eBricks Shuts Down Online Store | | Viewed: | 71 times | | Topic: | Media | |
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| In Media, eBricksOnline writes:
This really sucks.
Maybe it is implied that it didn't work, but normally when an order is cancelled
you have the ability to return all items to your inventory. Did this process
fail, and was it due to the large volume?
I've been skeptical myself that this step always works and now this might
prove me right.
I hope it gets sorted out soon for you....
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| | | | | Author: | constructibles | | Posted: | Nov 27, 2020 14:23 | | Subject: | Re: eBricks Shuts Down Online Store | | Viewed: | 105 times | | Topic: | Media | |
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| In Media, eBricksOnline writes:
There is a simple fix...
Use BrickStock to open the order as a BSX file
Upload to inventory
Done!
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| | | | | Author: | LordSkylark | | Posted: | Nov 27, 2020 16:48 | | Subject: | Re: eBricks Shuts Down Online Store | | Viewed: | 75 times | | Topic: | Media | |
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| In Media, eBricksOnline writes:
I am very sorry to hear this.
Why doesn't cancelling an order and choosing the option to reupload the order
back into inventory fix this?
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| | | | | | | Author: | Tracyd | | Posted: | Nov 27, 2020 16:53 | | Subject: | Re: eBricks Shuts Down Online Store | | Viewed: | 69 times | | Topic: | Media | |
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| In Media, LordSkylark writes:
| | In Media, eBricksOnline writes:
I am very sorry to hear this.
Why doesn't cancelling an order and choosing the option to reupload the order
back into inventory fix this?
|
It sounds like they tried, but it overtaxed the system and corrupted their data/inventory.
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| | | | | Author: | Erkiles | | Posted: | Nov 27, 2020 17:51 | | Subject: | Re: eBricks Shuts Down Online Store | | Viewed: | 92 times | | Topic: | Media | |
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| What a nightmare! 
Truly sorry to hear that! Hope they will be able to fix this for you rather sooner
than later, but I'm sure admins are doing everything within their power.
Hang tight and above all: stay safe!
Erkiles
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| | | | | Author: | eBricksOnline | | Posted: | Dec 2, 2020 18:59 | | Subject: | Re: eBricks Shuts Down: UPDATE: We're BAAAACK!!! | | Viewed: | 97 times | | Topic: | Media | |
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| Thanks to Admin Russell and his team, they were able to get us back up and running
after three weeks+ of being closed down due to a fraudulent order.
Thanks to all the community members that reached out to try to help as well.
It's been stressful.
Big *sigh*.
Happy Wednesday!
-K
In Media, eBricksOnline writes:
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| | | | | | | Author: | SezaR | | Posted: | Dec 2, 2020 19:08 | | Subject: | Re: eBricks Shuts Down: UPDATE: We're BAAAACK!!! | | Viewed: | 51 times | | Topic: | Media | |
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| Hooooraaay!
In Media, eBricksOnline writes:
| | Thanks to Admin Russell and his team, they were able to get us back up and running
after three weeks+ of being closed down due to a fraudulent order.
Thanks to all the community members that reached out to try to help as well.
It's been stressful.
Big *sigh*.
Happy Wednesday!
-K
In Media, eBricksOnline writes:
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| | | | | | | Author: | firestar246 | | Posted: | Dec 2, 2020 19:16 | | Subject: | Re: eBricks Shuts Down: UPDATE: We're BAAAACK!!! | | Viewed: | 63 times | | Topic: | Media | |
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| Awesome to hear you're back up! I took a quick look at your store and just
thought you might want to know that there are several "0" quantity lots on your
store. Not sure if whatever the admins did had some weird side effects or what...
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| | | | | | | Author: | Stellar | | Posted: | Dec 5, 2020 15:52 | | Subject: | Re: eBricks Shuts Down: UPDATE: We're BAAAACK!!! | | Viewed: | 100 times | | Topic: | Media | |
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| In Media, eBricksOnline writes:
| | Thanks to Admin Russell and his team, they were able to get us back up and running
after three weeks+ of being closed down due to a fraudulent order.
Thanks to all the community members that reached out to try to help as well.
It's been stressful.
Big *sigh*.
Happy Wednesday!
-K
In Media, eBricksOnline writes:
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Glad they could finally resolve it!
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