Discussion Forum: Thread 279092

 Author: eBricksOnline View Messages Posted By eBricksOnline
 Posted: Nov 26, 2020 10:30
 Subject: eBricks Shuts Down Online Store
 Viewed: 441 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

eBricksOnline (31051)

Location:  USA, Colorado
Member Since Contact Type Status
Aug 6, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: eBricksOnline.com
https://www.nbc11news.com/2020/11/26/ebricks-shuts-down-online-store/?fbclid=IwAR2hsJ7-1cw2DOAwVmQPyI0yEfcl_UAI5dU3jVGpcG10Fn9QInsUl-5fGyw

Due to this buyer:

https://www.bricklink.com/feedback.asp?u=SpodChamploonz

BrickLink Admins are trying to restore our inventory, but so far all attempts
have failed.

Despite this terrible news, we have a lot to be thankful for: our health, our
families, and we live in a wonderful community. 💕


-K
 Author: mach1baby View Messages Posted By mach1baby
 Posted: Nov 26, 2020 10:49
 Subject: Re: eBricks Shuts Down Online Store
 Viewed: 117 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

mach1baby (6773)

Location:  USA, Washington
Member Since Contact Type Status
Mar 26, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Everything StarWars & More
In Media, eBricksOnline writes:
  https://www.nbc11news.com/2020/11/26/ebricks-shuts-down-online-store/?fbclid=IwAR2hsJ7-1cw2DOAwVmQPyI0yEfcl_UAI5dU3jVGpcG10Fn9QInsUl-5fGyw

Due to this buyer:

https://www.bricklink.com/feedback.asp?u=SpodChamploonz

BrickLink Admins are trying to restore our inventory, but so far all attempts
have failed.

Despite this terrible news, we have a lot to be thankful for: our health, our
families, and we live in a wonderful community. 💕


-K

Wow, for a lack of better terms, that sucks. I’m not sure what I would do if
my inventory couldn’t be restored, hope it works out for you guys

Scott
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Nov 26, 2020 11:36
 Subject: Re: eBricks Shuts Down Online Store
 Viewed: 100 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

zorbanj (254)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
At the bottom of the inventory page is a link to download your inventory. You
can choose an XML, CSV or Tab-Delimited download.

Not sure what was involved with the defrauded sellers but I try to download my
inventory at least once a week in all 3 formats.



In Media, mach1baby writes:
  In Media, eBricksOnline writes:
  https://www.nbc11news.com/2020/11/26/ebricks-shuts-down-online-store/?fbclid=IwAR2hsJ7-1cw2DOAwVmQPyI0yEfcl_UAI5dU3jVGpcG10Fn9QInsUl-5fGyw

Due to this buyer:

https://www.bricklink.com/feedback.asp?u=SpodChamploonz

BrickLink Admins are trying to restore our inventory, but so far all attempts
have failed.

Despite this terrible news, we have a lot to be thankful for: our health, our
families, and we live in a wonderful community. 💕


-K

Wow, for a lack of better terms, that sucks. I’m not sure what I would do if
my inventory couldn’t be restored, hope it works out for you guys

Scott
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Nov 26, 2020 12:07
 Subject: Re: eBricks Shuts Down Online Store
 Viewed: 99 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

pitz8008 (9615)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In Media, eBricksOnline writes:
  https://www.nbc11news.com/2020/11/26/ebricks-shuts-down-online-store/?fbclid=IwAR2hsJ7-1cw2DOAwVmQPyI0yEfcl_UAI5dU3jVGpcG10Fn9QInsUl-5fGyw

Due to this buyer:

https://www.bricklink.com/feedback.asp?u=SpodChamploonz

BrickLink Admins are trying to restore our inventory, but so far all attempts
have failed.

Despite this terrible news, we have a lot to be thankful for: our health, our
families, and we live in a wonderful community. 💕


-K


Man what a train wreck. My sincere best wishes. As for anyone reading this who
may have missed it. Russell said a couple weeks ago that you can put a maximum
allowed lot limit that someone can buy from you. That would alleviate this problem
from happening to you in case some (few expletives) tried doing this to you.
He said 1,000 should be fine. I set mine quite a bit lower so as not to take
any chances. Again though, best of luck.
 Author: mach1baby View Messages Posted By mach1baby
 Posted: Nov 26, 2020 12:17
 Subject: Re: eBricks Shuts Down Online Store
 Viewed: 62 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

mach1baby (6773)

Location:  USA, Washington
Member Since Contact Type Status
Mar 26, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Everything StarWars & More
In Media, pitz8008 writes:
  In Media, eBricksOnline writes:
  https://www.nbc11news.com/2020/11/26/ebricks-shuts-down-online-store/?fbclid=IwAR2hsJ7-1cw2DOAwVmQPyI0yEfcl_UAI5dU3jVGpcG10Fn9QInsUl-5fGyw

Due to this buyer:

https://www.bricklink.com/feedback.asp?u=SpodChamploonz

BrickLink Admins are trying to restore our inventory, but so far all attempts
have failed.

Despite this terrible news, we have a lot to be thankful for: our health, our
families, and we live in a wonderful community. 💕


-K


Man what a train wreck. My sincere best wishes. As for anyone reading this who
may have missed it. Russell said a couple weeks ago that you can put a maximum
allowed lot limit that someone can buy from you. That would alleviate this problem
from happening to you in case some (few expletives) tried doing this to you.
He said 1,000 should be fine. I set mine quite a bit lower so as not to take
any chances. Again though, best of luck.

We have a lower lot limit, not for a weird case like theirs but to alleviate
pull errors and accuracy, but can’t imagine that mess
 Author: popsicle View Messages Posted By popsicle
 Posted: Nov 26, 2020 12:23
 Subject: Re: eBricks Shuts Down Online Store
 Viewed: 92 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

popsicle (5948)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: ConstrucToys
In Media, pitz8008 writes:
  In Media, eBricksOnline writes:
  https://www.nbc11news.com/2020/11/26/ebricks-shuts-down-online-store/?fbclid=IwAR2hsJ7-1cw2DOAwVmQPyI0yEfcl_UAI5dU3jVGpcG10Fn9QInsUl-5fGyw

Due to this buyer:

https://www.bricklink.com/feedback.asp?u=SpodChamploonz

BrickLink Admins are trying to restore our inventory, but so far all attempts
have failed.

Despite this terrible news, we have a lot to be thankful for: our health, our
families, and we live in a wonderful community. 💕


-K


Man what a train wreck. My sincere best wishes. As for anyone reading this who
may have missed it. Russell said a couple weeks ago that you can put a maximum
allowed lot limit that someone can buy from you. That would alleviate this problem
from happening to you in case some (few expletives) tried doing this to you.
He said 1,000 should be fine. I set mine quite a bit lower so as not to take
any chances. Again though, best of luck.

Remember Save Changes before leaving the page: https://www.bricklink.com/v2/mystore/management.page
 
 Author: Oakelm View Messages Posted By Oakelm
 Posted: Nov 26, 2020 12:18
 Subject: Re: eBricks Shuts Down Online Store
 Viewed: 74 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Oakelm (288)

Location:  United Kingdom, England
Member Since Contact Type Status
Oct 3, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Oakelm Bricks
In Media, eBricksOnline writes:
  https://www.nbc11news.com/2020/11/26/ebricks-shuts-down-online-store/?fbclid=IwAR2hsJ7-1cw2DOAwVmQPyI0yEfcl_UAI5dU3jVGpcG10Fn9QInsUl-5fGyw

Due to this buyer:

https://www.bricklink.com/feedback.asp?u=SpodChamploonz

BrickLink Admins are trying to restore our inventory, but so far all attempts
have failed.

Despite this terrible news, we have a lot to be thankful for: our health, our
families, and we live in a wonderful community. 💕


-K

Wow that really really sucks, I saw admin russells post about limiting lots just
in case and here is the back story to that. Could have happened to any of us.
I wish you and bricklink all the best trying to get you back and operational
again. All those years of inventory I cant imagine the prospect of starting again
and thats with my tiny store let alone one the size of yours.

Fingers and toes crossed for you.
 Author: chetzler View Messages Posted By chetzler
 Posted: Nov 26, 2020 12:52
 Subject: Re: eBricks Shuts Down Online Store
 Viewed: 86 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

chetzler (1702)

Location:  USA, Minnesota
Member Since Contact Type Status
Feb 12, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Lost Boys' Brick Shop
In Media, eBricksOnline writes:
  https://www.nbc11news.com/2020/11/26/ebricks-shuts-down-online-store/?fbclid=IwAR2hsJ7-1cw2DOAwVmQPyI0yEfcl_UAI5dU3jVGpcG10Fn9QInsUl-5fGyw

Due to this buyer:

https://www.bricklink.com/feedback.asp?u=SpodChamploonz

BrickLink Admins are trying to restore our inventory, but so far all attempts
have failed.

Despite this terrible news, we have a lot to be thankful for: our health, our
families, and we live in a wonderful community. 💕


-K

Why does this seem to be newest way to screw with people? Is it that easy to
fill a cart with $1 million in inventory? It may be time for BL to put in a
couple more safeguards because of jerks like this. I known sellers can limit
the number lots a buyer is allowed to purchase, but BL should impose some reasonable
global restrictions as well so that all of the onus isn't on the seller.

-new buyers (FB
-perhaps sellers should be allowed to approve any orders over a certain threshold
(that they set) before the order is finalized. Essentially, force any order
over your threshold into a quote. E.g. I receive a $1237 order from another
country from a buyer who signed up yesterday? That should send up of all sorts
of red flags. I'm not accepting that until I can do some research and at
least talk with buyer and I'll probably deny the quote and block and report
the buyer. I don't do the type of business that the mega-sellers around
here do, but I've never had new buyer spend much over $100.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Nov 26, 2020 12:59
 Subject: Re: eBricks Shuts Down Online Store
 Viewed: 76 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

zorbanj (254)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
I love this idea. If anyone knows of a way to default an order over X dollars
into a quote or something equivalent please post.

In Media, chetzler writes:
  
Why does this seem to be newest way to screw with people? Is it that easy to
fill a cart with $1 million in inventory? It may be time for BL to put in a
couple more safeguards because of jerks like this. I known sellers can limit
the number lots a buyer is allowed to purchase, but BL should impose some reasonable
global restrictions as well so that all of the onus isn't on the seller.

-new buyers (FB
-perhaps sellers should be allowed to approve any orders over a certain threshold
(that they set) before the order is finalized. Essentially, force any order
over your threshold into a quote. E.g. I receive a $1237 order from another
country from a buyer who signed up yesterday? That should send up of all sorts
of red flags. I'm not accepting that until I can do some research and at
least talk with buyer and I'll probably deny the quote and block and report
the buyer. I don't do the type of business that the mega-sellers around
here do, but I've never had new buyer spend much over $100.
 Author: enig View Messages Posted By enig
 Posted: Nov 26, 2020 18:01
 Subject: Re: eBricks Shuts Down Online Store
 Viewed: 64 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

enig (4999)

Location:  Lithuania, Panevėžys
Member Since Contact Type Status
Mar 3, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: enigma bricks - CHEAP S&H!
In Media, zorbanj writes:
  I love this idea. If anyone knows of a way to default an order over X dollars
into a quote or something equivalent please post.


You can find 'Restrictions and Adjustments' when editing your individual
shipping methods - towards the bottom of the page. Then get a new non-auto checkout
shipping method with no restrictions - only the applicable shipping methods are
shown to the buyers so if the order is over xxxx it will default to manual invoicing.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Nov 26, 2020 22:16
 Subject: Re: eBricks Shuts Down Online Store
 Viewed: 65 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

zorbanj (254)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
I have a "Request for Invoice" shipping method for orders greater than 1 pound,
set up like this:

Invoicing: Manual
Set as a default among methods without a rate chart: Checked
Allow Quote request: Checked

Restrictions and Adjustments: none

So, I should enter an amount for "Max Buy" under the "Restrictions and Adjustments"?


In Media, enig writes:
  In Media, zorbanj writes:
  I love this idea. If anyone knows of a way to default an order over X dollars
into a quote or something equivalent please post.


You can find 'Restrictions and Adjustments' when editing your individual
shipping methods - towards the bottom of the page. Then get a new non-auto checkout
shipping method with no restrictions - only the applicable shipping methods are
shown to the buyers so if the order is over xxxx it will default to manual invoicing.
 Author: chetzler View Messages Posted By chetzler
 Posted: Nov 26, 2020 13:41
 Subject: Re: eBricks Shuts Down Online Store
 Viewed: 71 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

chetzler (1702)

Location:  USA, Minnesota
Member Since Contact Type Status
Feb 12, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Lost Boys' Brick Shop
Just noticed that my first point got truncated, apparently the forum doesn't
like the "less than" sign.

  -new buyers (FB less than 5, 100 days old) limited to ~$250 purchase.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Nov 26, 2020 14:48
 Subject: Re: eBricks Shuts Down Online Store
 Viewed: 76 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

SylvainLS (36)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Media, chetzler writes:
  Just noticed that my first point got truncated, apparently the forum doesn't
like the "less than" sign.

Anything that begins with a left chevron / less than sign is hidden.  It’s taken
as (the beginning of) an HTML tag, and therefore ignored (because dangerous)
and not shown (the tag names are never shown in HTML).
And there was no right chevron / more than sign in your text, so the rest of
the line was hidden.
But you can see everything when you reply….
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Nov 26, 2020 15:25
 Subject: Re: eBricks Shuts Down Online Store
 Viewed: 83 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

peregrinator (174)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Media, SylvainLS writes:
  In Media, chetzler writes:
  Just noticed that my first point got truncated, apparently the forum doesn't
like the "less than" sign.

Anything that begins with a left chevron / less than sign is hidden.  It’s taken
as (the beginning of) an HTML tag, and therefore ignored (because dangerous)
and not shown (the tag names are never shown in HTML).
And there was no right chevron / more than sign in your text, so the rest of
the line was hidden.
But you can see everything when you reply….

Ugh, you would think things would be html-encoded instead
 Author: HC View Messages Posted By HC
 Posted: Nov 26, 2020 17:17
 Subject: Re: eBricks Shuts Down Online Store
 Viewed: 80 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

HC (7243)

Location:  Netherlands, Noord-Holland
Member Since Contact Type Status
Aug 4, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YODAs_bricks
wow!
my sincere condolence with the murder of your shop,
what a way to die!
I hope bricklink admin succeeds in restoring.

last option ,open the fake order page and click on all separate batches and add
manual in again,a lot of work indeed but with a few beers on the side it ''can''
be done,and have a fresh start again.
wish you all the luck you need.
regards..Hans
 Author: maxx3001 View Messages Posted By maxx3001
 Posted: Nov 26, 2020 17:26
 Subject: Re: eBricks Shuts Down Online Store
 Viewed: 73 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

maxx3001 (2118)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
Nov 28, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 3001: A Brick Oddity
In Media, HC writes:
  wow!
my sincere condolence with the murder of your shop,
what a way to die!
I hope bricklink admin succeeds in restoring.

last option ,open the fake order page and click on all separate batches and add
manual in again,a lot of work indeed but with a few beers on the side it ''can''
be done,and have a fresh start again.

A 2 million dollar order, I don’t think you ‘can’ do that, gonna take a whole
lotta beer.....

  wish you all the luck you need.
regards..Hans
 Author: brikomania View Messages Posted By brikomania
 Posted: Nov 26, 2020 18:11
 Subject: Re: eBricks Shuts Down Online Store
 Viewed: 94 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

brikomania (1935)

Location:  Spain, Andalucia Ceuta i Melilla
Member Since Contact Type Status
Jun 24, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brikomania
In Media, HC writes:
  wow!
my sincere condolence with the murder of your shop,
what a way to die!
I hope bricklink admin succeeds in restoring.

last option ,open the fake order page and click on all separate batches and add
manual in again,a lot of work indeed but with a few beers on the side it ''can''
be done,and have a fresh start again.
wish you all the luck you need.
regards..Hans

Unfortunately, if they didn't have any kind of backup, it nuked the remarks
part of the inventory... which is probably the most important thing, as the order
can easily downloaded through brickstock.
 Author: WesterBricks View Messages Posted By WesterBricks
 Posted: Nov 26, 2020 21:49
 Subject: (Cancelled)
 Viewed: 43 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

WesterBricks (1119)

Location:  USA, Ohio
Member Since Contact Type Status Collage
Jun 12, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Stray Bricks
(Cancelled)
 Author: WesterBricks View Messages Posted By WesterBricks
 Posted: Nov 26, 2020 21:51
 Subject: Re: eBricks Shuts Down Online Store
 Viewed: 89 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

WesterBricks (1119)

Location:  USA, Ohio
Member Since Contact Type Status Collage
Jun 12, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Stray Bricks
From the feedback left by the fraudulent buyer, I would guess they were underage
and had no idea what they were doing or how it would affect the sellers.

https://www.bricklink.com/feedback.asp?p=SpodChamploonz

Play well,
Joel
 Author: novabrick View Messages Posted By novabrick
 Posted: Nov 27, 2020 02:28
 Subject: Re: eBricks Shuts Down Online Store
 Viewed: 66 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

novabrick (12943)

Location:  Germany, Schleswig-Holstein
Member Since Contact Type Status
Mar 12, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: bunte-steine-aus-daenemark
In Media, eBricksOnline writes:
  https://www.nbc11news.com/2020/11/26/ebricks-shuts-down-online-store/?fbclid=IwAR2hsJ7-1cw2DOAwVmQPyI0yEfcl_UAI5dU3jVGpcG10Fn9QInsUl-5fGyw

Due to this buyer:

https://www.bricklink.com/feedback.asp?u=SpodChamploonz

BrickLink Admins are trying to restore our inventory, but so far all attempts
have failed.

Despite this terrible news, we have a lot to be thankful for: our health, our
families, and we live in a wonderful community. 💕


-K

Oof. We once made a general recount of our inventory in the past that took us
like 3 month for 900k+ parts. I hope admins can safe you from that, and we're
all save from such trolls in the future.

Christian

novabrick-team
 Author: BasKrie View Messages Posted By BasKrie
 Posted: Nov 27, 2020 03:02
 Subject: Re: eBricks Shuts Down Online Store
 Viewed: 78 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

BasKrie (5242)

Location:  Netherlands, Drenthe
Member Since Contact Type Status
Dec 5, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BasKrie
In Media, eBricksOnline writes:
  https://www.nbc11news.com/2020/11/26/ebricks-shuts-down-online-store/?fbclid=IwAR2hsJ7-1cw2DOAwVmQPyI0yEfcl_UAI5dU3jVGpcG10Fn9QInsUl-5fGyw

Due to this buyer:

https://www.bricklink.com/feedback.asp?u=SpodChamploonz

BrickLink Admins are trying to restore our inventory, but so far all attempts
have failed.

Despite this terrible news, we have a lot to be thankful for: our health, our
families, and we live in a wonderful community. 💕


-K

So I gather that BrickLink does NOT make backups of the databases?
That is maybe harder to learn than the awfull thing happened to you.
But good to know.

With a backup from the inventory before the order and all good orders since that
backup it should not be hard to recreate it.

I wish you all the best in getting things restored
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Nov 27, 2020 04:13
 Subject: Re: eBricks Shuts Down Online Store
 Viewed: 64 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

SylvainLS (36)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Media, BasKrie writes:
  […]
So I gather that BrickLink does NOT make backups of the databases?

Not necessarily: BL may make backups of the whole database but isn’t able to
reverse one (giant) order.


  That is maybe harder to learn than the awfull thing happened to you.
But good to know.

With a backup from the inventory before the order and all good orders since that
backup it should not be hard to recreate it.

I wish you all the best in getting things restored
 Author: BasKrie View Messages Posted By BasKrie
 Posted: Nov 27, 2020 04:30
 Subject: Re: eBricks Shuts Down Online Store
 Viewed: 68 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

BasKrie (5242)

Location:  Netherlands, Drenthe
Member Since Contact Type Status
Dec 5, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BasKrie
In Media, SylvainLS writes:
  In Media, BasKrie writes:
  […]
So I gather that BrickLink does NOT make backups of the databases?

Not necessarily: BL may make backups of the whole database but isn’t able to
reverse one (giant) order.

With the backup you don't need to reverse the order. Just take the backup
and apply all changes that were made (except the bogus order and tries to cancel
it).
Maybe that it is more complicated because of the retail store, but there also
should be a way to get those sales and apply that to the inventory.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Nov 27, 2020 05:03
 Subject: Re: eBricks Shuts Down Online Store
 Viewed: 68 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

SylvainLS (36)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Media, BasKrie writes:
  In Media, SylvainLS writes:
  In Media, BasKrie writes:
  […]
So I gather that BrickLink does NOT make backups of the databases?

Not necessarily: BL may make backups of the whole database but isn’t able to
reverse one (giant) order.

With the backup you don't need to reverse the order. Just take the backup
and apply all changes that were made (except the bogus order and tries to cancel
it).

No, because if they noly have backups of the whole database, using one as-is
would revert ALL the inventories of ALL the stores to that date.
I wouldn’t mind.  Would you?

So they need to go pick in the backup what pertains to that store to restore
their inventory (with remarks and history, not just the parts).


  Maybe that it is more complicated because of the retail store, but there also
should be a way to get those sales and apply that to the inventory.
 Author: jeslego View Messages Posted By jeslego
 Posted: Nov 27, 2020 11:33
 Subject: Re: eBricks Shuts Down Online Store
 Viewed: 61 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

jeslego (1047)

Location:  USA, California
Member Since Contact Type Status
Jun 5, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Make Up Sets
In Media, SylvainLS writes:
  In Media, BasKrie writes:
  In Media, SylvainLS writes:
  In Media, BasKrie writes:
  […]
So I gather that BrickLink does NOT make backups of the databases?

Not necessarily: BL may make backups of the whole database but isn’t able to
reverse one (giant) order.

With the backup you don't need to reverse the order. Just take the backup
and apply all changes that were made (except the bogus order and tries to cancel
it).

No, because if they noly have backups of the whole database, using one as-is
would revert ALL the inventories of ALL the stores to that date.
I wouldn’t mind.  Would you?

So they need to go pick in the backup what pertains to that store to restore
their inventory (with remarks and history, not just the parts).


  Maybe that it is more complicated because of the retail store, but there also
should be a way to get those sales and apply that to the inventory.


The "store's inventory" is stored in how many tables? These need to be queried
from the back up.

During the time between when the backup was done and when the store's inventory
was wiped out, other sales from that store may have taken place. Ditto for other
additions to inventory.

One the store's inventory has been isolated and adjusted to reflect other
changes, it can be added back into the current database with another series of
queries.

But describing in general terms what could happen does not say anything about
the difficulty or cost of such an action. Who is liable if the final answer
is not the same as what the store believes it to be? Who will verify that the
queries to restore the data only affect the one store?

This forum is littered with threads about how a store's inventory has changed
and the only reason the store owner can come up with is "Bricklink did something".
Will the next such concern be more believable if Bricklink is known to dip into
the data?

This is an unusual situation, and it would be great if Bricklink could do something.
But there probably needs to be some policies in place regarding such requests
and how they are handled and documented internally. I doubt those policies existed
two days ago.

It will probably take some time to sort out the issues.
 Author: qwertyboy View Messages Posted By qwertyboy
 Posted: Nov 27, 2020 12:53
 Subject: Re: eBricks Shuts Down Online Store
 Viewed: 58 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

qwertyboy (6055)

Location:  Canada, Alberta
Member Since Contact Type Status
Apr 9, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Maple Bricks
In Media, jeslego writes:
  In Media, SylvainLS writes:
  In Media, BasKrie writes:
  In Media, SylvainLS writes:
  In Media, BasKrie writes:
  […]
So I gather that BrickLink does NOT make backups of the databases?

Not necessarily: BL may make backups of the whole database but isn’t able to
reverse one (giant) order.

With the backup you don't need to reverse the order. Just take the backup
and apply all changes that were made (except the bogus order and tries to cancel
it).

No, because if they noly have backups of the whole database, using one as-is
would revert ALL the inventories of ALL the stores to that date.
I wouldn’t mind.  Would you?

So they need to go pick in the backup what pertains to that store to restore
their inventory (with remarks and history, not just the parts).


  Maybe that it is more complicated because of the retail store, but there also
should be a way to get those sales and apply that to the inventory.


The "store's inventory" is stored in how many tables? These need to be queried
from the back up.

I _assume_ the BL devs use a development and testing environment when they do
their magick. It would be pretty straightforward to plunk a backup of the DB
into one of these environments and fire off the standard inventory-download-to-XML
request.

But obviously none of us mere mortals know the intricacies of the setup.

Niek.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Nov 27, 2020 13:19
 Subject: Re: eBricks Shuts Down Online Store
 Viewed: 62 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

SylvainLS (36)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Media, qwertyboy writes:
  […]
I _assume_ the BL devs use a development and testing environment when they do
their magick. It would be pretty straightforward to plunk a backup of the DB
into one of these environments and fire off the standard inventory-download-to-XML
request.

“Assume,” I think there’s a saying with that word


  But obviously none of us mere mortals know the intricacies of the setup.

I found a schema of the database:
 
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Nov 27, 2020 13:25
 Subject: Re: eBricks Shuts Down Online Store
 Viewed: 60 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

yorbrick (855)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Media, SylvainLS writes:
  In Media, qwertyboy writes:
  […]
I _assume_ the BL devs use a development and testing environment when they do
their magick. It would be pretty straightforward to plunk a backup of the DB
into one of these environments and fire off the standard inventory-download-to-XML
request.

“Assume,” I think there’s a saying with that word


  But obviously none of us mere mortals know the intricacies of the setup.

I found a schema of the database:

That's version 3.0.

I preferred v2.1:
 
 Author: bje View Messages Posted By bje
 Posted: Nov 27, 2020 13:39
 Subject: Re: eBricks Shuts Down Online Store
 Viewed: 57 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

bje (1521)

Location:  South Africa, Western Cape
Member Since Contact Type Status
May 24, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: JE Bricks
In Media, yorbrick writes:
  In Media, SylvainLS writes:
  In Media, qwertyboy writes:
  […]
I _assume_ the BL devs use a development and testing environment when they do
their magick. It would be pretty straightforward to plunk a backup of the DB
into one of these environments and fire off the standard inventory-download-to-XML
request.

“Assume,” I think there’s a saying with that word


  But obviously none of us mere mortals know the intricacies of the setup.

I found a schema of the database:

That's version 3.0.

I preferred v2.1:

The last stable version was 1.05 and as soon as the mixing started...
 
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Nov 27, 2020 13:46
 Subject: Re: eBricks Shuts Down Online Store
 Viewed: 81 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

SylvainLS (36)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Media, bje writes:
  […]
  That's version 3.0.

I preferred v2.1:

The last stable version was 1.05 and as soon as the mixing started...

Can’t wait for the one that will finally work: BL 3.11 for workgroups
 Author: kuschelig View Messages Posted By kuschelig
 Posted: Nov 27, 2020 12:37
 Subject: Re: eBricks Shuts Down Online Store
 Viewed: 71 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

kuschelig (2075)

Location:  USA, Minnesota
Member Since Contact Type Status
Feb 23, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: City of Lost Bricks
In Media, eBricksOnline writes:
  https://www.nbc11news.com/2020/11/26/ebricks-shuts-down-online-store/?fbclid=IwAR2hsJ7-1cw2DOAwVmQPyI0yEfcl_UAI5dU3jVGpcG10Fn9QInsUl-5fGyw

Due to this buyer:

https://www.bricklink.com/feedback.asp?u=SpodChamploonz

BrickLink Admins are trying to restore our inventory, but so far all attempts
have failed.

Despite this terrible news, we have a lot to be thankful for: our health, our
families, and we live in a wonderful community. 💕


-K

This really sucks.

Maybe it is implied that it didn't work, but normally when an order is cancelled
you have the ability to return all items to your inventory. Did this process
fail, and was it due to the large volume?

I've been skeptical myself that this step always works and now this might
prove me right.

I hope it gets sorted out soon for you....
 Author: constructibles View Messages Posted By constructibles
 Posted: Nov 27, 2020 14:23
 Subject: Re: eBricks Shuts Down Online Store
 Viewed: 105 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

constructibles (455)

Location:  USA, California
Member Since Contact Type Status
May 8, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Constructibles Custom Sets
In Media, eBricksOnline writes:
  https://www.nbc11news.com/2020/11/26/ebricks-shuts-down-online-store/?fbclid=IwAR2hsJ7-1cw2DOAwVmQPyI0yEfcl_UAI5dU3jVGpcG10Fn9QInsUl-5fGyw

Due to this buyer:

https://www.bricklink.com/feedback.asp?u=SpodChamploonz

BrickLink Admins are trying to restore our inventory, but so far all attempts
have failed.

Despite this terrible news, we have a lot to be thankful for: our health, our
families, and we live in a wonderful community. 💕


-K

There is a simple fix...
Use BrickStock to open the order as a BSX file
Upload to inventory

Done!
 Author: LordSkylark View Messages Posted By LordSkylark
 Posted: Nov 27, 2020 16:48
 Subject: Re: eBricks Shuts Down Online Store
 Viewed: 75 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

LordSkylark (10715)

Location:  USA, Michigan
Member Since Contact Type Status
May 4, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Light of the World
In Media, eBricksOnline writes:
  https://www.nbc11news.com/2020/11/26/ebricks-shuts-down-online-store/?fbclid=IwAR2hsJ7-1cw2DOAwVmQPyI0yEfcl_UAI5dU3jVGpcG10Fn9QInsUl-5fGyw

Due to this buyer:

https://www.bricklink.com/feedback.asp?u=SpodChamploonz

BrickLink Admins are trying to restore our inventory, but so far all attempts
have failed.

Despite this terrible news, we have a lot to be thankful for: our health, our
families, and we live in a wonderful community. 💕


-K

I am very sorry to hear this.
Why doesn't cancelling an order and choosing the option to reupload the order
back into inventory fix this?
 Author: Tracyd View Messages Posted By Tracyd
 Posted: Nov 27, 2020 16:53
 Subject: Re: eBricks Shuts Down Online Store
 Viewed: 69 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Tracyd (290)

Location:  USA, Texas
Member Since Contact Type Status
May 29, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Tracyd's
In Media, LordSkylark writes:
  In Media, eBricksOnline writes:
  https://www.nbc11news.com/2020/11/26/ebricks-shuts-down-online-store/?fbclid=IwAR2hsJ7-1cw2DOAwVmQPyI0yEfcl_UAI5dU3jVGpcG10Fn9QInsUl-5fGyw

Due to this buyer:

https://www.bricklink.com/feedback.asp?u=SpodChamploonz

BrickLink Admins are trying to restore our inventory, but so far all attempts
have failed.

Despite this terrible news, we have a lot to be thankful for: our health, our
families, and we live in a wonderful community. 💕


-K

I am very sorry to hear this.
Why doesn't cancelling an order and choosing the option to reupload the order
back into inventory fix this?

It sounds like they tried, but it overtaxed the system and corrupted their data/inventory.
 Author: Erkiles View Messages Posted By Erkiles
 Posted: Nov 27, 2020 17:51
 Subject: Re: eBricks Shuts Down Online Store
 Viewed: 92 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Erkiles (2370)

Location:  Belgium, Brussels
Member Since Contact Type Status Collage
Feb 12, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Rekis Rabble
What a nightmare!
Truly sorry to hear that! Hope they will be able to fix this for you rather sooner
than later, but I'm sure admins are doing everything within their power.

Hang tight and above all: stay safe!


Erkiles
 Author: eBricksOnline View Messages Posted By eBricksOnline
 Posted: Dec 2, 2020 18:59
 Subject: Re: eBricks Shuts Down: UPDATE: We're BAAAACK!!!
 Viewed: 97 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

eBricksOnline (31051)

Location:  USA, Colorado
Member Since Contact Type Status
Aug 6, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: eBricksOnline.com
Thanks to Admin Russell and his team, they were able to get us back up and running
after three weeks+ of being closed down due to a fraudulent order.

Thanks to all the community members that reached out to try to help as well.
It's been stressful.

Big *sigh*.

Happy Wednesday!

-K

In Media, eBricksOnline writes:
  https://www.nbc11news.com/2020/11/26/ebricks-shuts-down-online-store/?fbclid=IwAR2hsJ7-1cw2DOAwVmQPyI0yEfcl_UAI5dU3jVGpcG10Fn9QInsUl-5fGyw

Due to this buyer:

https://www.bricklink.com/feedback.asp?u=SpodChamploonz

BrickLink Admins are trying to restore our inventory, but so far all attempts
have failed.

Despite this terrible news, we have a lot to be thankful for: our health, our
families, and we live in a wonderful community. 💕


-K
 Author: SezaR View Messages Posted By SezaR
 Posted: Dec 2, 2020 19:08
 Subject: Re: eBricks Shuts Down: UPDATE: We're BAAAACK!!!
 Viewed: 51 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

SezaR (574)

Location:  Canada, British Columbia
Member Since Contact Type Status
Jan 15, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sezar's trains
Hooooraaay!

In Media, eBricksOnline writes:
  Thanks to Admin Russell and his team, they were able to get us back up and running
after three weeks+ of being closed down due to a fraudulent order.

Thanks to all the community members that reached out to try to help as well.
It's been stressful.

Big *sigh*.

Happy Wednesday!

-K

In Media, eBricksOnline writes:
  https://www.nbc11news.com/2020/11/26/ebricks-shuts-down-online-store/?fbclid=IwAR2hsJ7-1cw2DOAwVmQPyI0yEfcl_UAI5dU3jVGpcG10Fn9QInsUl-5fGyw

Due to this buyer:

https://www.bricklink.com/feedback.asp?u=SpodChamploonz

BrickLink Admins are trying to restore our inventory, but so far all attempts
have failed.

Despite this terrible news, we have a lot to be thankful for: our health, our
families, and we live in a wonderful community. 💕


-K
 Author: firestar246 View Messages Posted By firestar246
 Posted: Dec 2, 2020 19:16
 Subject: Re: eBricks Shuts Down: UPDATE: We're BAAAACK!!!
 Viewed: 63 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

firestar246 (6156)

Location:  USA, Missouri
Member Since Contact Type Status
Jan 12, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Tons of Bricks (GDM)
Awesome to hear you're back up! I took a quick look at your store and just
thought you might want to know that there are several "0" quantity lots on your
store. Not sure if whatever the admins did had some weird side effects or what...
 Author: Stellar View Messages Posted By Stellar
 Posted: Dec 5, 2020 15:52
 Subject: Re: eBricks Shuts Down: UPDATE: We're BAAAACK!!!
 Viewed: 100 times
 Topic: Media
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Stellar (1689)

Location:  Spain, Comunidad Valenciana
Member Since Contact Type Status
Sep 24, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Stellar Bricks
In Media, eBricksOnline writes:
  Thanks to Admin Russell and his team, they were able to get us back up and running
after three weeks+ of being closed down due to a fraudulent order.

Thanks to all the community members that reached out to try to help as well.
It's been stressful.

Big *sigh*.

Happy Wednesday!

-K

In Media, eBricksOnline writes:
  https://www.nbc11news.com/2020/11/26/ebricks-shuts-down-online-store/?fbclid=IwAR2hsJ7-1cw2DOAwVmQPyI0yEfcl_UAI5dU3jVGpcG10Fn9QInsUl-5fGyw

Due to this buyer:

https://www.bricklink.com/feedback.asp?u=SpodChamploonz

BrickLink Admins are trying to restore our inventory, but so far all attempts
have failed.

Despite this terrible news, we have a lot to be thankful for: our health, our
families, and we live in a wonderful community. 💕


-K

Glad they could finally resolve it!