Discussion Forum: Thread 273222

 Author: calsbricks View Messages Posted By calsbricks
 Posted: Aug 14, 2020 11:49
 Subject: Bricklink admin - please help us out here
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 Topic: Suggestions
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calsbricks (8503)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
We, along with others, are investigating payment methods as an alternative to
Paypal who are going through a raft of changes to do with new EU regulations
(PSD2 and SCA).

One such method being looked at is Stripe, however we can find no real information
about its penetration into our UK market/stores as there is no current capability
to set that as a payment method in the find store search page.

One suggestion, and a good one, has been to ask Bricklink to do a one off query
to show some facts and figures of payments processed by which methods (By region)

This might even help you convince people online payment methods are worth looking
at.

Can you, or are you willing to help here? I know it can be done.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Aug 14, 2020 12:42
 Subject: Re: Bricklink admin - please help us out here
 Viewed: 83 times
 Topic: Suggestions
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calsbricks (8503)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Help, calsbricks writes:
  We, along with others, are investigating payment methods as an alternative to
Paypal who are going through a raft of changes to do with new EU regulations
(PSD2 and SCA).

One such method being looked at is Stripe, however we can find no real information
about its penetration into our UK market/stores as there is no current capability
to set that as a payment method in the find store search page.

One suggestion, and a good one, has been to ask Bricklink to do a one off query
to show some facts and figures of payments processed by which methods (By region)

This might even help you convince people online payment methods are worth looking
at.

Can you, or are you willing to help here? I know it can be done.

BTW - not asking for anything company confidential here %'s will do nicelyu.
 Author: Golbsbricks View Messages Posted By Golbsbricks
 Posted: Aug 14, 2020 17:52
 Subject: Re: Bricklink admin - please help us out here
 Viewed: 92 times
 Topic: Suggestions
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Golbsbricks (450)

Location:  United Kingdom, England
Member Since Contact Type Status
Sep 26, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Golbsbricks
Stopping using PayPal would cripple you. it's the standard for online transactions.

I just stopped using Stripe because while it provides all the sales info you
could need, it doesn't integrate with anything outside of USA. It's pointless
in the UK.
Payouts are SLOW and you can't export shipping data to print labels with.
This means you have to transfer addresses manually to something like Royal Mail
Click & Drop, which is it's own disaster of a website. Paypal is the best,
and pretty much only option.

Also, i'm not sure the admins have any spare time to deal with any more of
your complaints /S
 Author: Teup View Messages Posted By Teup
 Posted: Aug 14, 2020 18:03
 Subject: Re: Bricklink admin - please help us out here
 Viewed: 85 times
 Topic: Help
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Teup (6592)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BLOKJESKONING
In Help, Golbsbricks writes:
  Stopping using PayPal would cripple you. it's the standard for online transactions.

Really? I was considering doing it after I actually heard the opposite, https://www.bricklink.com/message.asp?ID=1213894

It seemed from the replies that pretty much everyone could pay with Stripe's
card method. But now I'm not sure what to believe..
 Author: kzinti View Messages Posted By kzinti
 Posted: Aug 15, 2020 18:25
 Subject: Re: Bricklink admin - please help us out here
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 Topic: Suggestions
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kzinti (4923)

Location:  USA, Missouri
Member Since Contact Type Status
Jun 20, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Brick Bin
In Suggestions, Golbsbricks writes:
  Stopping using PayPal would cripple you. it's the standard for online transactions.

I just stopped using Stripe because while it provides all the sales info you
could need, it doesn't integrate with anything outside of USA. It's pointless
in the UK.
Payouts are SLOW and you can't export shipping data to print labels with.
This means you have to transfer addresses manually to something like Royal Mail
Click & Drop, which is it's own disaster of a website. Paypal is the best,
and pretty much only option.

Also, i'm not sure the admins have any spare time to deal with any more of
your complaints /S

Since we've been told that any store NOT using an onsite payment method will
be unable sell in the near future, and we wish to continue to do so, we've
been forced to enable them.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Aug 16, 2020 04:03
 Subject: Re: Bricklink admin - please help us out here
 Viewed: 75 times
 Topic: Suggestions
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calsbricks (8503)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Suggestions, kzinti writes:
  In Suggestions, Golbsbricks writes:
  Stopping using PayPal would cripple you. it's the standard for online transactions.

I just stopped using Stripe because while it provides all the sales info you
could need, it doesn't integrate with anything outside of USA. It's pointless
in the UK.
Payouts are SLOW and you can't export shipping data to print labels with.
This means you have to transfer addresses manually to something like Royal Mail
Click & Drop, which is it's own disaster of a website. Paypal is the best,
and pretty much only option.

Also, i'm not sure the admins have any spare time to deal with any more of
your complaints /S

Since we've been told that any store NOT using an onsite payment method will
be unable sell in the near future, and we wish to continue to do so, we've
been forced to enable them.

Not sure where you got that idea from. The onsite payment thing, at the moment,
is only for US sales tax purposes (Ca and Co, initially). Admins have said they
are still looking at other payment methods including offsite. This thread was
started to encourage them to give us some data on currently used payment methods
as a 'usage guide' and Russell has said he is going to ask.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Aug 16, 2020 05:31
 Subject: Re: Bricklink admin - please help us out here
 Viewed: 62 times
 Topic: Suggestions
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Suggestions, calsbricks writes:
  […]
Not sure where you got that idea from. The onsite payment thing, at the moment,
is only for US sales tax purposes (Ca and Co, initially).

“Co” meaning Connecticut, so CT
(Just to prevent the “OMG! Colorado too now?! ”)

   Admins have said they
are still looking at other payment methods including offsite. This thread was
started to encourage them to give us some data on currently used payment methods
as a 'usage guide' and Russell has said he is going to ask.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Aug 16, 2020 05:41
 Subject: Re: Bricklink admin - please help us out here
 Viewed: 65 times
 Topic: Suggestions
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calsbricks (8503)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Suggestions, SylvainLS writes:
  In Suggestions, calsbricks writes:
  […]
Not sure where you got that idea from. The onsite payment thing, at the moment,
is only for US sales tax purposes (Ca and Co, initially).

“Co” meaning Connecticut, so CT
(Just to prevent the “OMG! Colorado too now?! ”)

   Admins have said they
are still looking at other payment methods including offsite. This thread was
started to encourage them to give us some data on currently used payment methods
as a 'usage guide' and Russell has said he is going to ask.

Ooops forgot - you are right - but I am sure it won't be long for all of
them to jump on the bandwagon.
 Author: kzinti View Messages Posted By kzinti
 Posted: Aug 16, 2020 14:25
 Subject: Re: Bricklink admin - please help us out here
 Viewed: 60 times
 Topic: Suggestions
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kzinti (4923)

Location:  USA, Missouri
Member Since Contact Type Status
Jun 20, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Brick Bin
In Suggestions, calsbricks writes:
  In Suggestions, kzinti writes:
  In Suggestions, Golbsbricks writes:
  Stopping using PayPal would cripple you. it's the standard for online transactions.

I just stopped using Stripe because while it provides all the sales info you
could need, it doesn't integrate with anything outside of USA. It's pointless
in the UK.
Payouts are SLOW and you can't export shipping data to print labels with.
This means you have to transfer addresses manually to something like Royal Mail
Click & Drop, which is it's own disaster of a website. Paypal is the best,
and pretty much only option.

Also, i'm not sure the admins have any spare time to deal with any more of
your complaints /S

Since we've been told that any store NOT using an onsite payment method will
be unable sell in the near future, and we wish to continue to do so, we've
been forced to enable them.

Not sure where you got that idea from. The onsite payment thing, at the moment,
is only for US sales tax purposes (Ca and Co, initially). Admins have said they
are still looking at other payment methods including offsite. This thread was
started to encourage them to give us some data on currently used payment methods
as a 'usage guide' and Russell has said he is going to ask.

In one of Russell's posts of the new tax deal, it is stated that in the US,
if you do not have an onsite payment method established, you cannot make sales
to those States where tax is to be collected. Currently, this is the two States
mentioned, but could become all 50. This was not specifically stated for VAT
issues, however, it was implied, no onsite payments, no sales. Later, there was
talk about offsite payment methods and charges for taxes being or becoming part
of a Seller's fees. I'll dig through and post a link to the information.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Aug 16, 2020 14:55
 Subject: Re: Bricklink admin - please help us out here
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 Topic: Suggestions
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Suggestions, kzinti writes:
  […]
In one of Russell's posts of the new tax deal, it is stated that in the US,
if you do not have an onsite payment method established, you cannot make sales
to those States where tax is to be collected. Currently, this is the two States
mentioned, but could become all 50. This was not specifically stated for VAT
issues, however, it was implied, no onsite payments, no sales. Later, there was
talk about offsite payment methods and charges for taxes being or becoming part
of a Seller's fees. I'll dig through and post a link to the information.

Historically:

It has been said online methods will be the only methods for sales tax colletion.

It has also been said VAT will be added to fees in EU countries (as is the law
because BL is present in EU now).
This is a second, separate part of the announcement.  And the fees (VAT included
or not) need to be paid through PayPal or Stripe.
Two separate issues but both with a constraint on payment.

A third issue came adding to the confusion: in July 2021, BL will have to collect
VAT for inter-country sales when the buyer’s in EU.
As this is the same thing as what is happening for the sales taxes for CA and
CT, the same mechanism and the same constraint on payment methods will apply.

Therefore ensued a multi-pronged discussion about allowing for more payment methods,
especially offline ones:
1. “Wa-wa, we can’t sell to US buyers anymore
2. “Wa-wa, we won’t be able to sell to EU buyers anymore

to which BL/Russell’s answer was (paraphrased and accross multiple messages):
“Online methods are what we require now, we are looking into adding other payment
methods, including offsite ones.”
 Author: kzinti View Messages Posted By kzinti
 Posted: Aug 16, 2020 15:30
 Subject: Re: Bricklink admin - please help us out here
 Viewed: 53 times
 Topic: Suggestions
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kzinti (4923)

Location:  USA, Missouri
Member Since Contact Type Status
Jun 20, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Brick Bin
In Suggestions, SylvainLS writes:
  In Suggestions, kzinti writes:
  […]
In one of Russell's posts of the new tax deal, it is stated that in the US,
if you do not have an onsite payment method established, you cannot make sales
to those States where tax is to be collected. Currently, this is the two States
mentioned, but could become all 50. This was not specifically stated for VAT
issues, however, it was implied, no onsite payments, no sales. Later, there was
talk about offsite payment methods and charges for taxes being or becoming part
of a Seller's fees. I'll dig through and post a link to the information.

Historically:

It has been said online methods will be the only methods for sales tax colletion.

It has also been said VAT will be added to fees in EU countries (as is the law
because BL is present in EU now).
This is a second, separate part of the announcement.  And the fees (VAT included
or not) need to be paid through PayPal or Stripe.
Two separate issues but both with a constraint on payment.

A third issue came adding to the confusion: in July 2021, BL will have to collect
VAT for inter-country sales when the buyer’s in EU.
As this is the same thing as what is happening for the sales taxes for CA and
CT, the same mechanism and the same constraint on payment methods will apply.

Therefore ensued a multi-pronged discussion about allowing for more payment methods,
especially offline ones:
1. “Wa-wa, we can’t sell to US buyers anymore
2. “Wa-wa, we won’t be able to sell to EU buyers anymore

to which BL/Russell’s answer was (paraphrased and accross multiple messages):
“Online methods are what we require now, we are looking into adding other payment
methods, including offsite ones.”

While they are looking into things, they will implement the policy of Sellers
being unable to sell to those areas where tax must be collected unless an onsite
payment method is adopted. I, for one, appreciate the heads up, so that I will
have time to formulate my future business decisions based upon what will actually
be implemented.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Aug 16, 2020 16:39
 Subject: Re: Bricklink admin - please help us out here
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Suggestions, kzinti writes:
  […]
While they are looking into things, they will implement the policy of Sellers
being unable to sell to those areas where tax must be collected unless an onsite
payment method is adopted. I, for one, appreciate the heads up, so that I will
have time to formulate my future business decisions based upon what will actually
be implemented.

Yep.  And uncertainty is the worse for any business decision.

On the other hand, while it all seems a little bit rushed and BL wasn’t prepared
and maybe should have been, there have been communication about this.  I mean,
this time, the uncertainty isn’t because BL wouldn’t talk nor listen… well, at
least Russell is making the appropriate noises.
Yes, it’s a ping-pong in my mind about how BL is handling this: good point, bad
point, good point, bad point…
 Author: kzinti View Messages Posted By kzinti
 Posted: Aug 16, 2020 14:33
 Subject: Re: Bricklink admin - please help us out here
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kzinti (4923)

Location:  USA, Missouri
Member Since Contact Type Status
Jun 20, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Brick Bin
In Suggestions, calsbricks writes:
  In Suggestions, kzinti writes:
  In Suggestions, Golbsbricks writes:
  Stopping using PayPal would cripple you. it's the standard for online transactions.

I just stopped using Stripe because while it provides all the sales info you
could need, it doesn't integrate with anything outside of USA. It's pointless
in the UK.
Payouts are SLOW and you can't export shipping data to print labels with.
This means you have to transfer addresses manually to something like Royal Mail
Click & Drop, which is it's own disaster of a website. Paypal is the best,
and pretty much only option.

Also, i'm not sure the admins have any spare time to deal with any more of
your complaints /S

Since we've been told that any store NOT using an onsite payment method will
be unable sell in the near future, and we wish to continue to do so, we've
been forced to enable them.

Not sure where you got that idea from. The onsite payment thing, at the moment,
is only for US sales tax purposes (Ca and Co, initially). Admins have said they
are still looking at other payment methods including offsite. This thread was
started to encourage them to give us some data on currently used payment methods
as a 'usage guide' and Russell has said he is going to ask.

https://www.bricklink.com/message.asp?ID=1211804
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: Aug 14, 2020 18:03
 Subject: Re: Bricklink admin - please help us out here
 Viewed: 123 times
 Topic: Suggestions
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Admin_Russell

Location:  USA, California
Member Since Contact Type Status
May 9, 2017 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
In Suggestions, calsbricks writes:
  We, along with others, are investigating payment methods as an alternative to
Paypal who are going through a raft of changes to do with new EU regulations
(PSD2 and SCA).

One such method being looked at is Stripe, however we can find no real information
about its penetration into our UK market/stores as there is no current capability
to set that as a payment method in the find store search page.

One suggestion, and a good one, has been to ask Bricklink to do a one off query
to show some facts and figures of payments processed by which methods (By region)

This might even help you convince people online payment methods are worth looking
at.

Can you, or are you willing to help here? I know it can be done.

No promises, but I can ask.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Aug 15, 2020 04:37
 Subject: Re: Bricklink admin - please help us out here
 Viewed: 93 times
 Topic: Suggestions
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calsbricks (8503)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Suggestions, Admin_Russell writes:
  In Suggestions, calsbricks writes:
  We, along with others, are investigating payment methods as an alternative to
Paypal who are going through a raft of changes to do with new EU regulations
(PSD2 and SCA).

One such method being looked at is Stripe, however we can find no real information
about its penetration into our UK market/stores as there is no current capability
to set that as a payment method in the find store search page.

One suggestion, and a good one, has been to ask Bricklink to do a one off query
to show some facts and figures of payments processed by which methods (By region)

This might even help you convince people online payment methods are worth looking
at.

Can you, or are you willing to help here? I know it can be done.

No promises, but I can ask.

Thanks Russell - will wait to hear from you guys.