Discussion Forum: Thread 270661

 Author: land48 View Messages Posted By land48
 Posted: Jun 30, 2020 08:05
 Subject: Order paid
 Viewed: 153 times
 Topic: Problem Order
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land48 (39)

Location:  Portugal
Member Since Contact Type Status
Apr 8, 2020 Contact Member Buyer
Buying Privileges - OK
Hi

Since the 20th of June, I made a purchase, having paid by Paypal. Since that
day the seller has said nothing. The purchase is as paid, but for 10 days nothing
else happened.

I already sent two messages and he didn't even see them.

What can I do to resolve this situation?

Thanks

Best Regards

Rui
 Author: Oakelm View Messages Posted By Oakelm
 Posted: Jun 30, 2020 08:10
 Subject: Re: Order paid
 Viewed: 54 times
 Topic: Problem Order
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Oakelm (70)

Location:  United Kingdom, England
Member Since Contact Type Status
Oct 3, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Oakelm Bricks
If there is no reply at all but you can see the order on bricklink and it hasnt
changed status to say shipped then double check the sellers terms page in case
they have mentioned any issues. After that use the report a problem and start
a non shipping seller. That may get a response but then if that still doesnt
then you need to file a dispute in paypal as well to get money back.

In Problem Order, land48 writes:
  Hi

Since the 20th of June, I made a purchase, having paid by Paypal. Since that
day the seller has said nothing. The purchase is as paid, but for 10 days nothing
else happened.

I already sent two messages and he didn't even see them.

What can I do to resolve this situation?

Thanks

Best Regards

Rui