Discussion Forum: Thread 268498

 Author: wildchicken13 View Messages Posted By wildchicken13
 Posted: May 23, 2020 16:41
 Subject: Customer Cannot Check Out
 Viewed: 65 times
 Topic: Problem
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wildchicken13 (597)

Location:  USA, Illinois
Member Since Contact Type Status
Aug 11, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Wild Chicken
Hello BrickLinkers,

Today, I received a message from a customer complaining that when they try to
check out, they receive an error message that says, "No shipping methods available.
I'm sorry, but the seller can't ship your order with any of the shipping
methods available. Contact seller." I have checked my settings on both BrickLink
and PayPal and everything looks good. I even added the option to pay offsite
via PayPal, but that did not work. The last buyer to successfully check out from
my store did so today at 10:31 EDT. What should I do?

Thanks,
Sam
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: May 23, 2020 16:49
 Subject: Re: Customer Cannot Check Out
 Viewed: 30 times
 Topic: Problem
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Brickwilbo (1480)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store: Brickwilbo Betuwe Bricks
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In Problem, wildchicken13 writes:
  Hello BrickLinkers,

Today, I received a message from a customer complaining that when they try to
check out, they receive an error message that says, "No shipping methods available.
I'm sorry, but the seller can't ship your order with any of the shipping
methods available. Contact seller." I have checked my settings on both BrickLink
and PayPal and everything looks good. I even added the option to pay offsite
via PayPal, but that did not work. The last buyer to successfully check out from
my store did so today at 10:31 EDT. What should I do?

Thanks,
Sam

Has the item no dimensions or do the dimensions exceed the restrictions in the
Shipping methods?
 Author: BrickPlease View Messages Posted By BrickPlease
 Posted: May 23, 2020 17:03
 Subject: Re: Customer Cannot Check Out
 Viewed: 22 times
 Topic: Problem
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BrickPlease (9)

Location:  USA, Washington
Member Since Contact Type Status
Dec 13, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brick Please
In Problem, Brickwilbo writes:
  In Problem, wildchicken13 writes:
  Hello BrickLinkers,

Today, I received a message from a customer complaining that when they try to
check out, they receive an error message that says, "No shipping methods available.
I'm sorry, but the seller can't ship your order with any of the shipping
methods available. Contact seller." I have checked my settings on both BrickLink
and PayPal and everything looks good. I even added the option to pay offsite
via PayPal, but that did not work. The last buyer to successfully check out from
my store did so today at 10:31 EDT. What should I do?

Thanks,
Sam

Has the item no dimensions or do the dimensions exceed the restrictions in the
Shipping methods?

I have a customer, cant pay. After I sent invoice. Probably just an issue right
now.
 Author: My_Precious View Messages Posted By My_Precious
 Posted: May 23, 2020 18:13
 Subject: Re: Customer Cannot Check Out
 Viewed: 23 times
 Topic: Problem
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My_Precious (575)

Location:  United Kingdom, England
Member Since Contact Type Status
Oct 7, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: My Precious
In Problem, wildchicken13 writes:
  Hello BrickLinkers,

Today, I received a message from a customer complaining that when they try to
check out, they receive an error message that says, "No shipping methods available.
I'm sorry, but the seller can't ship your order with any of the shipping
methods available. Contact seller." I have checked my settings on both BrickLink
and PayPal and everything looks good. I even added the option to pay offsite
via PayPal, but that did not work. The last buyer to successfully check out from
my store did so today at 10:31 EDT. What should I do?

Thanks,
Sam

Do you provide a suitable shipping method to their country?
 Author: wildchicken13 View Messages Posted By wildchicken13
 Posted: May 23, 2020 18:36
 Subject: Re: Customer Cannot Check Out
 Viewed: 13 times
 Topic: Problem
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wildchicken13 (597)

Location:  USA, Illinois
Member Since Contact Type Status
Aug 11, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Wild Chicken
In Problem, My_Precious writes:
  In Problem, wildchicken13 writes:
  Hello BrickLinkers,

Today, I received a message from a customer complaining that when they try to
check out, they receive an error message that says, "No shipping methods available.
I'm sorry, but the seller can't ship your order with any of the shipping
methods available. Contact seller." I have checked my settings on both BrickLink
and PayPal and everything looks good. I even added the option to pay offsite
via PayPal, but that did not work. The last buyer to successfully check out from
my store did so today at 10:31 EDT. What should I do?

Thanks,
Sam

Do you provide a suitable shipping method to their country?

Yes. They live in the USA.