Discussion Forum: Thread 267882

 Author: bmcfalls View Messages Posted By bmcfalls
 Posted: May 12, 2020 11:16
 Subject: Negative feedback unfairly recieved
 Viewed: 382 times
 Topic: Feedback
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bmcfalls (1316)

Location:  USA, North Carolina
Member Since Contact Type Status
Dec 24, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BeesBrickHaven
I had a buyer leave a negative feedback due to them purchasing a 20 cent instructions(tick
sheet) for a CMF. They left a negative feedback because they thought hey were
ordering the complete minifig set new. They never contacted me prior to leaving
the feedback. Do I have any recourse to getting it removed? I offered to refund
the buyer after the feedback was left. Again, I did not know they had any issues
until they left the feedback.
 Author: lifter6 View Messages Posted By lifter6
 Posted: May 12, 2020 11:53
 Subject: Re: Negative feedback unfairly recieved
 Viewed: 81 times
 Topic: Feedback
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lifter6 (852)

Location:  USA, Florida
Member Since Contact Type Status
Dec 10, 2010 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Lifter 6 Bricks
Just looked at this buyer's feedback given...out of 16 feedbacks provided,
5 have been neutral and one has been negative. Take it for what it's worth.
 Author: Brick_Qc View Messages Posted By Brick_Qc
 Posted: May 12, 2020 12:03
 Subject: Re: Negative feedback unfairly recieved
 Viewed: 63 times
 Topic: Feedback
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Brick_Qc (1502)

Location:  Canada, Quebec
Member Since Contact Type Status
Aug 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brick_Qc
In Feedback, lifter6 writes:
  Just looked at this buyer's feedback given...out of 16 feedbacks provided,
5 have been neutral and one has been negative. Take it for what it's worth.

I blocked him on my end, I know I won't be the only one. Thx for the warning,
nothing much can be done...
 Author: lifter6 View Messages Posted By lifter6
 Posted: May 12, 2020 12:04
 Subject: Re: Negative feedback unfairly recieved
 Viewed: 57 times
 Topic: Feedback
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lifter6 (852)

Location:  USA, Florida
Member Since Contact Type Status
Dec 10, 2010 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Lifter 6 Bricks
In Feedback, Brick_Qc writes:
  In Feedback, lifter6 writes:
  Just looked at this buyer's feedback given...out of 16 feedbacks provided,
5 have been neutral and one has been negative. Take it for what it's worth.

I blocked him on my end, I know I won't be the only one. Thx for the warning,
nothing much can be done...

I did the same thing. I always look at feedbacks given/received when I see these
posts.
 Author: bmcfalls View Messages Posted By bmcfalls
 Posted: May 12, 2020 12:28
 Subject: Re: Negative feedback unfairly recieved
 Viewed: 53 times
 Topic: Feedback
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bmcfalls (1316)

Location:  USA, North Carolina
Member Since Contact Type Status
Dec 24, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BeesBrickHaven
Thank you all! I will do so. It is frustrating because I have been running my
store for over 2 years now and do my best to ensure everything goes smooth on
both ends. I worked very hard at keeping my 100%.


In Feedback, lifter6 writes:
  In Feedback, Brick_Qc writes:
  In Feedback, lifter6 writes:
  Just looked at this buyer's feedback given...out of 16 feedbacks provided,
5 have been neutral and one has been negative. Take it for what it's worth.

I blocked him on my end, I know I won't be the only one. Thx for the warning,
nothing much can be done...

I did the same thing. I always look at feedbacks given/received when I see these
posts.
 Author: mach1baby View Messages Posted By mach1baby
 Posted: May 12, 2020 19:07
 Subject: Re: Negative feedback unfairly recieved
 Viewed: 60 times
 Topic: Feedback
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mach1baby (6751)

Location:  USA, Washington
Member Since Contact Type Status
Mar 26, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Everything StarWars & More
In Feedback, bmcfalls writes:
  Thank you all! I will do so. It is frustrating because I have been running my
store for over 2 years now and do my best to ensure everything goes smooth on
both ends. I worked very hard at keeping my 100%.


In Feedback, lifter6 writes:
  In Feedback, Brick_Qc writes:
  In Feedback, lifter6 writes:
  Just looked at this buyer's feedback given...out of 16 feedbacks provided,
5 have been neutral and one has been negative. Take it for what it's worth.

I blocked him on my end, I know I won't be the only one. Thx for the warning,
nothing much can be done...

I did the same thing. I always look at feedbacks given/received when I see these
posts.

It seems with the advent of Covid, bricklink has seen a ton of new users and
they are quick to jump the gun when it comes to other than positive feedback
or really know the ramifications of BL's lousy feedback system to begin with.
I have blocked this buyer as well.

Scott
 Author: Radical_Lucas View Messages Posted By Radical_Lucas
 Posted: May 12, 2020 22:14
 Subject: Re: Negative feedback unfairly recieved
 Viewed: 49 times
 Topic: Feedback
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Radical_Lucas (30)

Location:  USA, Colorado
Member Since Contact Type Status
Apr 12, 2020 Contact Member Buyer
Buying Privileges - OK
In Feedback, mach1baby writes:
  In Feedback, bmcfalls writes:
  Thank you all! I will do so. It is frustrating because I have been running my
store for over 2 years now and do my best to ensure everything goes smooth on
both ends. I worked very hard at keeping my 100%.


In Feedback, lifter6 writes:
  In Feedback, Brick_Qc writes:
  In Feedback, lifter6 writes:
  Just looked at this buyer's feedback given...out of 16 feedbacks provided,
5 have been neutral and one has been negative. Take it for what it's worth.

I blocked him on my end, I know I won't be the only one. Thx for the warning,
nothing much can be done...

I did the same thing. I always look at feedbacks given/received when I see these
posts.

It seems with the advent of Covid, bricklink has seen a ton of new users and
they are quick to jump the gun when it comes to other than positive feedback
or really know the ramifications of BL's lousy feedback system to begin with.
I have blocked this buyer as well.

Scott

I am sorry, I was not in a great mood, how can I remove there comments?
 Author: Radical_Lucas View Messages Posted By Radical_Lucas
 Posted: May 12, 2020 22:20
 Subject: Re: Negative feedback unfairly recieved
 Viewed: 66 times
 Topic: Feedback
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Radical_Lucas (30)

Location:  USA, Colorado
Member Since Contact Type Status
Apr 12, 2020 Contact Member Buyer
Buying Privileges - OK
In Feedback, bmcfalls writes:
  Thank you all! I will do so. It is frustrating because I have been running my
store for over 2 years now and do my best to ensure everything goes smooth on
both ends. I worked very hard at keeping my 100%.


In Feedback, lifter6 writes:
  In Feedback, Brick_Qc writes:
  In Feedback, lifter6 writes:
  Just looked at this buyer's feedback given...out of 16 feedbacks provided,
5 have been neutral and one has been negative. Take it for what it's worth.

I blocked him on my end, I know I won't be the only one. Thx for the warning,
nothing much can be done...

I did the same thing. I always look at feedbacks given/received when I see these
posts.

Sorry, I did this to you, I was in a bad mood. So how can I remove it or change
things?
 Author: popsicle View Messages Posted By popsicle
 Posted: May 12, 2020 22:41
 Subject: Re: Negative feedback unfairly recieved
 Viewed: 70 times
 Topic: Feedback
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popsicle (5943)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: ConstrucToys
In Feedback, lucasradic writes:
  In Feedback, bmcfalls writes:
  Thank you all! I will do so. It is frustrating because I have been running my
store for over 2 years now and do my best to ensure everything goes smooth on
both ends. I worked very hard at keeping my 100%.


In Feedback, lifter6 writes:
  In Feedback, Brick_Qc writes:
  In Feedback, lifter6 writes:
  Just looked at this buyer's feedback given...out of 16 feedbacks provided,
5 have been neutral and one has been negative. Take it for what it's worth.

I blocked him on my end, I know I won't be the only one. Thx for the warning,
nothing much can be done...

I did the same thing. I always look at feedbacks given/received when I see these
posts.

Sorry, I did this to you, I was in a bad mood. So how can I remove it or change things?

It's been removed. It's understood that you're regretful at this
point. There's really no need to show further contrition.

A better, more complete understanding of the BL feedback system, would be your
next step.

-Cory
 Author: tonnic View Messages Posted By tonnic
 Posted: May 12, 2020 12:11
 Subject: Re: Negative feedback unfairly recieved
 Viewed: 51 times
 Topic: Feedback
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tonnic (3495)

Location:  Netherlands, Noord-Holland
Member Since Contact Type Status
Sep 30, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Tons_of_Bricks
In Feedback, lifter6 writes:
  Just looked at this buyer's feedback given...out of 16 feedbacks provided,
5 have been neutral and one has been negative. Take it for what it's worth.

To say it nicely, I do not like these sort of buyers.
They just click on what they think is what they need without really checking
what they are really buying.
And the only thing they can do is blame the other person.
This buyer also does not understand Covid19 is causing delays in shipments.
 Author: Adjour View Messages Posted By Adjour
 Posted: May 12, 2020 17:12
 Subject: Re: Negative feedback unfairly recieved
 Viewed: 49 times
 Topic: Feedback
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Adjour (1220)

Location:  USA, California
Member Since Contact Type Status
Aug 1, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: The Chili is a Bit Spicy
In Feedback, tonnic writes:

  This buyer also does not understand Covid19 is causing delays in shipments.



I just got my first neutral over this. People think everything is amazon prime
now.




OP, sadly this happens on ebay too. I literally write "READ DESCRIPTION" in many
of my titles now.


I get people ordering a ten dollar shipped instruction book for a $150 set and
thinking there are getting the set...
 Author: Captain_Q View Messages Posted By Captain_Q
 Posted: May 12, 2020 12:20
 Subject: Re: Negative feedback unfairly recieved
 Viewed: 49 times
 Topic: Feedback
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Captain_Q (5998)

Location:  USA, Oregon
Member Since Contact Type Status
Aug 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Captain Q Bazaar
In Feedback, lifter6 writes:
  Just looked at this buyer's feedback given...out of 16 feedbacks provided,
5 have been neutral and one has been negative. Take it for what it's worth.

And leaving it for "slow shipping" during a pandemic. I am blocking this buyer
as well.
 Author: brac.brick View Messages Posted By brac.brick
 Posted: May 12, 2020 12:16
 Subject: Re: Negative feedback unfairly recieved
 Viewed: 48 times
 Topic: Feedback
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brac.brick (692)

Location:  USA, Massachusetts
Member Since Contact Type Status
May 19, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Brick & Brac
In Feedback, bmcfalls writes:
  I had a buyer leave a negative feedback due to them purchasing a 20 cent instructions(tick
sheet) for a CMF. They left a negative feedback because they thought hey were
ordering the complete minifig set new. They never contacted me prior to leaving
the feedback. Do I have any recourse to getting it removed? I offered to refund
the buyer after the feedback was left. Again, I did not know they had any issues
until they left the feedback.

I got a neutral feedback about a month ago ( I know it's not quite the same)
but similar issue - no warning or complaint from the buyer until they left
the feedback - apparently it's my fault the package arrived smelling like
cigars - we are a non smoking home so hard to figure.
I simply responded to the feedback, sent the buyer a message to try to help -
got no response and moved on.
It is very painful but other than blocking them and responding to the feedback,
there is not much you can do - buyer is a newbie with a FB score of 11. And a
negative type of person . So sorry this happened to you .
 Author: yorbrick View Messages Posted By yorbrick
 Posted: May 12, 2020 12:32
 Subject: Re: Negative feedback unfairly recieved
 Viewed: 59 times
 Topic: Feedback
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yorbrick (852)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Feedback, bmcfalls writes:
  I had a buyer leave a negative feedback due to them purchasing a 20 cent instructions(tick
sheet) for a CMF. They left a negative feedback because they thought hey were
ordering the complete minifig set new. They never contacted me prior to leaving
the feedback. Do I have any recourse to getting it removed? I offered to refund
the buyer after the feedback was left. Again, I did not know they had any issues
until they left the feedback.

Maybe reply to their feedback, saying they bought instructions but expected a
set instead.
 Author: bje View Messages Posted By bje
 Posted: May 12, 2020 12:52
 Subject: Re: Negative feedback unfairly recieved
 Viewed: 76 times
 Topic: Feedback
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bje (1517)

Location:  South Africa, Western Cape
Member Since Contact Type Status
May 24, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: JE Bricks
In Feedback, yorbrick writes:
  In Feedback, bmcfalls writes:
  I had a buyer leave a negative feedback due to them purchasing a 20 cent instructions(tick
sheet) for a CMF. They left a negative feedback because they thought hey were
ordering the complete minifig set new. They never contacted me prior to leaving
the feedback. Do I have any recourse to getting it removed? I offered to refund
the buyer after the feedback was left. Again, I did not know they had any issues
until they left the feedback.

Maybe reply to their feedback, saying they bought instructions but expected a
set instead.

+1 and instead of a refund offer you should have rather considered sending a
pair of reading glasses.
 Author: bje View Messages Posted By bje
 Posted: May 12, 2020 13:13
 Subject: Re: Negative feedback unfairly recieved
 Viewed: 58 times
 Topic: Feedback
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bje (1517)

Location:  South Africa, Western Cape
Member Since Contact Type Status
May 24, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: JE Bricks
In Feedback, bje writes:
  In Feedback, yorbrick writes:
  In Feedback, bmcfalls writes:
  I had a buyer leave a negative feedback due to them purchasing a 20 cent instructions(tick
sheet) for a CMF. They left a negative feedback because they thought hey were
ordering the complete minifig set new. They never contacted me prior to leaving
the feedback. Do I have any recourse to getting it removed? I offered to refund
the buyer after the feedback was left. Again, I did not know they had any issues
until they left the feedback.

Maybe reply to their feedback, saying they bought instructions but expected a
set instead.

+1 and instead of a refund offer you should have rather considered sending a
pair of reading glasses.

Apologies, but for your own sanity and to avoid a similar type of person with
donkey ideas in the future, go here:
https://www.bricklink.com/v2/mystore/featured.page
and exclude instructions from the landing page. That way, you can be sure that
buyers actually have to go to the instructions section of your store to order
instructions. At least until you can get a computer that can smell what people
want.
 Author: bmcfalls View Messages Posted By bmcfalls
 Posted: May 12, 2020 13:15
 Subject: Re: Negative feedback unfairly recieved
 Viewed: 68 times
 Topic: Feedback
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bmcfalls (1316)

Location:  USA, North Carolina
Member Since Contact Type Status
Dec 24, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BeesBrickHaven
Thank you, I did not realize I could do that!

In Feedback, bje writes:
  In Feedback, bje writes:
  In Feedback, yorbrick writes:
  In Feedback, bmcfalls writes:
  I had a buyer leave a negative feedback due to them purchasing a 20 cent instructions(tick
sheet) for a CMF. They left a negative feedback because they thought hey were
ordering the complete minifig set new. They never contacted me prior to leaving
the feedback. Do I have any recourse to getting it removed? I offered to refund
the buyer after the feedback was left. Again, I did not know they had any issues
until they left the feedback.

Maybe reply to their feedback, saying they bought instructions but expected a
set instead.

+1 and instead of a refund offer you should have rather considered sending a
pair of reading glasses.

Apologies, but for your own sanity and to avoid a similar type of person with
donkey ideas in the future, go here:
https://www.bricklink.com/v2/mystore/featured.page
and exclude instructions from the landing page. That way, you can be sure that
buyers actually have to go to the instructions section of your store to order
instructions. At least until you can get a computer that can smell what people
want.
 Author: FloathBricks View Messages Posted By FloathBricks
 Posted: May 12, 2020 13:33
 Subject: Re: Negative feedback unfairly recieved
 Viewed: 71 times
 Topic: Feedback
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FloathBricks (3296)

Location:  Germany, Rheinland-Pfalz
Member Since Contact Type Status
Jun 9, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Floath Bricks
Don't worry about it. We received a rating because I did not report to the
customer on Saturday as promised and he then gave a negative rating on Sunday.

Such people are unfortunately often on the road here and break a lot.

it would be nice if bricklink introduces a rating system like ebay with stars.

In Feedback, bje writes:
  In Feedback, bje writes:
  In Feedback, yorbrick writes:
  In Feedback, bmcfalls writes:
  I had a buyer leave a negative feedback due to them purchasing a 20 cent instructions(tick
sheet) for a CMF. They left a negative feedback because they thought hey were
ordering the complete minifig set new. They never contacted me prior to leaving
the feedback. Do I have any recourse to getting it removed? I offered to refund
the buyer after the feedback was left. Again, I did not know they had any issues
until they left the feedback.

Maybe reply to their feedback, saying they bought instructions but expected a
set instead.

+1 and instead of a refund offer you should have rather considered sending a
pair of reading glasses.

Apologies, but for your own sanity and to avoid a similar type of person with
donkey ideas in the future, go here:
https://www.bricklink.com/v2/mystore/featured.page
and exclude instructions from the landing page. That way, you can be sure that
buyers actually have to go to the instructions section of your store to order
instructions. At least until you can get a computer that can smell what people
want.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: May 12, 2020 16:12
 Subject: Re: Negative feedback unfairly recieved
 Viewed: 49 times
 Topic: Feedback
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yorbrick (852)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
  Apologies, but for your own sanity and to avoid a similar type of person with
donkey ideas in the future, go here:
https://www.bricklink.com/v2/mystore/featured.page
and exclude instructions from the landing page. That way, you can be sure that
buyers actually have to go to the instructions section of your store to order
instructions. At least until you can get a computer that can smell what people
want.

Good tip.

It is similar but even worse than the people that buy "Minifigure only entry"
CMF then complain that it is missing the parts that aren't pictured in the
photo.
 Author: chetzler View Messages Posted By chetzler
 Posted: May 12, 2020 16:31
 Subject: Re: Negative feedback unfairly recieved
 Viewed: 58 times
 Topic: Feedback
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chetzler (1696)

Location:  USA, Minnesota
Member Since Contact Type Status
Feb 12, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Lost Boys' Brick Shop
In Feedback, yorbrick writes:
  
  Apologies, but for your own sanity and to avoid a similar type of person with
donkey ideas in the future, go here:
https://www.bricklink.com/v2/mystore/featured.page
and exclude instructions from the landing page. That way, you can be sure that
buyers actually have to go to the instructions section of your store to order
instructions. At least until you can get a computer that can smell what people
want.

Good tip.

It is similar but even worse than the people that buy "Minifigure only entry"
CMF then complain that it is missing the parts that aren't pictured in the
photo.

I can top that. I'm currently struggling with a buyer who thinks that the
Star Wars figures he ordered should have come with accessories, nevermind the
fact that he can't seem to tell me which specific accessories he thinks I
should have included. I tried to be nice and point him to inventory, the inventory
policies and even the forum, but he wouldn't budge. It's amazing how
stubborn some folks can be in the face of overwhelming evidence.

He left my first neg and then filed a PayPal claim. I though BL was bad, but
apparently you have to wait 20 days before PP will even start mediating the claim--ridiculous!
 Author: Andrsv View Messages Posted By Andrsv
 Posted: May 12, 2020 14:43
 Subject: Re: Negative feedback unfairly recieved
 Viewed: 46 times
 Topic: Feedback
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Andrsv (743)

Location:  Norway, Rogaland
Member Since Contact Type Status
Jun 23, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: AV bricks and sets
  +1 and instead of a refund offer you should have rather considered sending a
pair of reading glasses.

Haha 😂
 Author: 111insanedane View Messages Posted By 111insanedane
 Posted: May 12, 2020 12:44
 Subject: Re: Negative feedback unfairly recieved
 Viewed: 71 times
 Topic: Feedback
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111insanedane (1227)

Location:  Canada, Ontario
Member Since Contact Type Status
Jul 12, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TRUE NORTH BRICKS
In Feedback, bmcfalls writes:
  I had a buyer leave a negative feedback due to them purchasing a 20 cent instructions(tick
sheet) for a CMF. They left a negative feedback because they thought hey were
ordering the complete minifig set new. They never contacted me prior to leaving
the feedback. Do I have any recourse to getting it removed? I offered to refund
the buyer after the feedback was left. Again, I did not know they had any issues
until they left the feedback.

I had a similar one at Christmas a year back... bought 24th, invoiced 27th, recieved
Jan 2.... apparently that makes me unresponsive and slow...

BTW, your buyer has been blocked by me (among many others I would expect) and
I suggested he should consider leaving more appropriate feedback in the future
Stay safe, Brian
 Author: Mistress_Lisa View Messages Posted By Mistress_Lisa
 Posted: May 12, 2020 17:21
 Subject: Re: Negative feedback unfairly recieved
 Viewed: 54 times
 Topic: Feedback
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Mistress_Lisa (4440)

Location:  USA, Washington
Member Since Contact Type Status
Jul 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brick Dungeon
In Feedback, bmcfalls writes:
  I had a buyer leave a negative feedback due to them purchasing a 20 cent instructions(tick
sheet) for a CMF. They left a negative feedback because they thought hey were
ordering the complete minifig set new. They never contacted me prior to leaving
the feedback. Do I have any recourse to getting it removed? I offered to refund
the buyer after the feedback was left. Again, I did not know they had any issues
until they left the feedback.

Do I need the reading glasses sent to me as well?

I click on your feedback number and it shows no negatives or even neutrals. Has
it been removed?

Lisa
 Author: SezaR View Messages Posted By SezaR
 Posted: May 12, 2020 17:24
 Subject: Re: Negative feedback unfairly recieved
 Viewed: 59 times
 Topic: Feedback
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SezaR (562)

Location:  Canada, British Columbia
Member Since Contact Type Status
Jan 15, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sezar's trains
In Feedback, Mistress_Lisa writes:
  In Feedback, bmcfalls writes:
  I had a buyer leave a negative feedback due to them purchasing a 20 cent instructions(tick
sheet) for a CMF. They left a negative feedback because they thought hey were
ordering the complete minifig set new. They never contacted me prior to leaving
the feedback. Do I have any recourse to getting it removed? I offered to refund
the buyer after the feedback was left. Again, I did not know they had any issues
until they left the feedback.

Do I need the reading glasses sent to me as well?

I click on your feedback number and it shows no negatives or even neutrals. Has
it been removed?

Lisa

I contacted the buyer and maybe few others did too. It worked then!
 Author: Mistress_Lisa View Messages Posted By Mistress_Lisa
 Posted: May 12, 2020 17:41
 Subject: Re: Negative feedback unfairly recieved
 Viewed: 49 times
 Topic: Feedback
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Mistress_Lisa (4440)

Location:  USA, Washington
Member Since Contact Type Status
Jul 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brick Dungeon
In Feedback, SezaR writes:
  In Feedback, Mistress_Lisa writes:
  In Feedback, bmcfalls writes:
  I had a buyer leave a negative feedback due to them purchasing a 20 cent instructions(tick
sheet) for a CMF. They left a negative feedback because they thought hey were
ordering the complete minifig set new. They never contacted me prior to leaving
the feedback. Do I have any recourse to getting it removed? I offered to refund
the buyer after the feedback was left. Again, I did not know they had any issues
until they left the feedback.

Do I need the reading glasses sent to me as well?

I click on your feedback number and it shows no negatives or even neutrals. Has
it been removed?

Lisa

I contacted the buyer and maybe few others did too. It worked then!

Yay!
 Author: SezaR View Messages Posted By SezaR
 Posted: May 12, 2020 17:52
 Subject: Re: Negative feedback unfairly recieved
 Viewed: 49 times
 Topic: Feedback
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SezaR (562)

Location:  Canada, British Columbia
Member Since Contact Type Status
Jan 15, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sezar's trains
In Feedback, Mistress_Lisa writes:
  In Feedback, SezaR writes:
  In Feedback, Mistress_Lisa writes:
  In Feedback, bmcfalls writes:
  I had a buyer leave a negative feedback due to them purchasing a 20 cent instructions(tick
sheet) for a CMF. They left a negative feedback because they thought hey were
ordering the complete minifig set new. They never contacted me prior to leaving
the feedback. Do I have any recourse to getting it removed? I offered to refund
the buyer after the feedback was left. Again, I did not know they had any issues
until they left the feedback.

Do I need the reading glasses sent to me as well?

I click on your feedback number and it shows no negatives or even neutrals. Has
it been removed?

Lisa

I contacted the buyer and maybe few others did too. It worked then!

Yay!

I can still send you reading glasses if you wish

The buyer has removed the negative or neutral feedbacks he left for others. I
remove the buyer from my stoplist. Maybe other sellers can do the same?

Tip: His Id start with "lu" if you cannot find him/her in your stoplist
 Author: bmcfalls View Messages Posted By bmcfalls
 Posted: May 12, 2020 18:01
 Subject: Re: Negative feedback unfairly recieved
 Viewed: 68 times
 Topic: Feedback
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bmcfalls (1316)

Location:  USA, North Carolina
Member Since Contact Type Status
Dec 24, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BeesBrickHaven
Thank you all! I am glad the feedback has been removed.

In Feedback, SezaR writes:
  In Feedback, Mistress_Lisa writes:
  In Feedback, SezaR writes:
  In Feedback, Mistress_Lisa writes:
  In Feedback, bmcfalls writes:
  I had a buyer leave a negative feedback due to them purchasing a 20 cent instructions(tick
sheet) for a CMF. They left a negative feedback because they thought hey were
ordering the complete minifig set new. They never contacted me prior to leaving
the feedback. Do I have any recourse to getting it removed? I offered to refund
the buyer after the feedback was left. Again, I did not know they had any issues
until they left the feedback.

Do I need the reading glasses sent to me as well?

I click on your feedback number and it shows no negatives or even neutrals. Has
it been removed?

Lisa

I contacted the buyer and maybe few others did too. It worked then!

Yay!

I can still send you reading glasses if you wish

The buyer has removed the negative or neutral feedbacks he left for others. I
remove the buyer from my stoplist. Maybe other sellers can do the same?

Tip: His Id start with "lu" if you cannot find him/her in your stoplist
 Author: Brick_Qc View Messages Posted By Brick_Qc
 Posted: May 12, 2020 19:15
 Subject: Re: Negative feedback unfairly recieved
 Viewed: 66 times
 Topic: Feedback
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Brick_Qc (1502)

Location:  Canada, Quebec
Member Since Contact Type Status
Aug 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brick_Qc
  
  
  
  I contacted the buyer and maybe few others did too. It worked then!

Diddo

  
  The buyer has removed the negative or neutral feedbacks he left for others. I
remove the buyer from my stoplist. Maybe other sellers can do the same?

Yup, he's off my stop list too, it's great when we can come together
like this and positively change things.
 Author: Radical_Lucas View Messages Posted By Radical_Lucas
 Posted: May 12, 2020 22:12
 Subject: Re: Negative feedback unfairly recieved
 Viewed: 64 times
 Topic: Feedback
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Radical_Lucas (30)

Location:  USA, Colorado
Member Since Contact Type Status
Apr 12, 2020 Contact Member Buyer
Buying Privileges - OK
In Feedback, Brick_Qc writes:
  
  
  
  
  I contacted the buyer and maybe few others did too. It worked then!

Diddo

  
  The buyer has removed the negative or neutral feedbacks he left for others. I
remove the buyer from my stoplist. Maybe other sellers can do the same?

Yup, he's off my stop list too, it's great when we can come together
like this and positively change things.

Hi all, I am sorry, I am just kind of sad at them right now, and so I need to
make amends to what i said, how can I personally be helpful and remove the comments
I made?
 Author: tonnic View Messages Posted By tonnic
 Posted: May 12, 2020 23:16
 Subject: Re: Negative feedback unfairly recieved
 Viewed: 94 times
 Topic: Feedback
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tonnic (3495)

Location:  Netherlands, Noord-Holland
Member Since Contact Type Status
Sep 30, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Tons_of_Bricks
In Feedback, lucasradic writes:
  In Feedback, Brick_Qc writes:
  
  
  
  
  I contacted the buyer and maybe few others did too. It worked then!

Diddo

  
  The buyer has removed the negative or neutral feedbacks he left for others. I
remove the buyer from my stoplist. Maybe other sellers can do the same?

Yup, he's off my stop list too, it's great when we can come together
like this and positively change things.

Hi all, I am sorry, I am just kind of sad at them right now, and so I need to
make amends to what i said, how can I personally be helpful and remove the comments
I made?

I am sorry but now you got to be known as not being a really friendly person
you leave with the tail between your legs?
Do not get me wrong, I am glad you changed them, these sellers did not deserve
them. These feedbacks were given for the wrong reason but you shouldn’t have
given them at the first place. Now the ground get’s too hot below your feet and
you are going to feel it you change the feedback so it won’t hurt YOU!
You can’t make me believe you did it for the sellers.
Feeling bad for some reason doesn’t make it right to let someone else you do
not know feel the same.
I almost thought I could change your name as an anagram in ‘ludicrous’ but I
just came short.
 Author: Radical_Lucas View Messages Posted By Radical_Lucas
 Posted: May 12, 2020 22:15
 Subject: Re: Negative feedback unfairly recieved
 Viewed: 59 times
 Topic: Feedback
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Radical_Lucas (30)

Location:  USA, Colorado
Member Since Contact Type Status
Apr 12, 2020 Contact Member Buyer
Buying Privileges - OK
In Feedback, bmcfalls writes:
  Thank you all! I am glad the feedback has been removed.

In Feedback, SezaR writes:
  In Feedback, Mistress_Lisa writes:
  In Feedback, SezaR writes:
  In Feedback, Mistress_Lisa writes:
  In Feedback, bmcfalls writes:
  I had a buyer leave a negative feedback due to them purchasing a 20 cent instructions(tick
sheet) for a CMF. They left a negative feedback because they thought hey were
ordering the complete minifig set new. They never contacted me prior to leaving
the feedback. Do I have any recourse to getting it removed? I offered to refund
the buyer after the feedback was left. Again, I did not know they had any issues
until they left the feedback.

Do I need the reading glasses sent to me as well?

I click on your feedback number and it shows no negatives or even neutrals. Has
it been removed?

Lisa

I contacted the buyer and maybe few others did too. It worked then!

Yay!

I can still send you reading glasses if you wish

The buyer has removed the negative or neutral feedbacks he left for others. I
remove the buyer from my stoplist. Maybe other sellers can do the same?

Tip: His Id start with "lu" if you cannot find him/her in your stoplist

Sorry I did that, I will be better next time