| Discussion Forum: Thread 266483 |
|
 |
| | | Author: | Ctbyrne  | | Posted: | Apr 17, 2020 13:21 | | Subject: | Merge unshipped orders | | Viewed: | 102 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| At least once each day, I have a buyer who either places a second order and pays
for shipping a second time or emails about needing to make an addition to their
paid order.
I'd like to suggest a new feature be worked into the checkout process. If
a buyer places an order in a store which they currently have another order that
is not in the Packed, Shipped, Received, or Completed status, the orders either
be combined or flagged in some way to alert the seller. If would also be helpful
if the checkout of the second order took into consideration any postage already
paid on the first order.
I keep my domestic shipping simple. Spend up to $50, pay $5 postage. Spend $50-$100,
pay $10 postage. Spend over $100, get free shipping. On a system like mine, it
would be very easy to recognize if the buyer needs to pay more in postage, has
already paid enough, or would potentially get a discount back from postage already
paid.
The buyer shouldn't have to do any extra work if they want to order more
from a store that hasn't yet shipped their order. And I'm getting a little
tired of issuing duplicate postage refunds and checking to see if a buyer has
another order. What may be a few hours later for a buyer could be another page
for the seller.
Chris
|
|
|
|
|
|
|
USA, Pennsylvania
