Discussion Forum: Thread 263767

 Author: popsicle View Messages Posted By popsicle
 Posted: Feb 14, 2020 13:44
 Subject: An ongoing issue...
 Viewed: 241 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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popsicle (5750)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: ConstrucToys
Among the few chronic, but easy (I assume) site fixes, is:

The inability of the buyer in a transaction to apply order status changes i.e
received/complete, if the seller fails to mark the order as shipped. In my experience,
it only occurs occasionally but regularly.

It’s not a burning priority considering how long we’ve dealt with it, and also
considering all that’s taking place at the moment, but a nagging issue nonetheless.
Maybe at some point, a tweak or two could be made with the site’s code?

Thank you
 
 Author: manganschlamm View Messages Posted By manganschlamm
 Posted: Feb 14, 2020 14:55
 Subject: Re: An ongoing issue...
 Viewed: 73 times
 Topic: Suggestions
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manganschlamm (1387)

Location:  Germany, Rheinland-Pfalz
Member Since Contact Type Status
Mar 8, 2016 Contact Member Buyer
Buying Privileges - OK
In Suggestions, popsicle writes:
  Among the few chronic, but easy (I assume) site fixes, is:

The inability of the buyer in a transaction to apply order status changes i.e
received/complete, if the seller fails to mark the order as shipped. In my experience,
it only occurs occasionally but regularly.

It’s not a burning priority considering how long we’ve dealt with it, and also
considering all that’s taking place at the moment, but a nagging issue nonetheless.
Maybe at some point, a tweak or two could be made with the site’s code?

Thank you


Had that once with an order that did not get shipped. Was marked as Paid. Then
I issued NSS, good communication with the seller, problem solved, positive feedback
and everything good. But order status was set back to Pending after I removed
the NSS. And with this it still sits in my list. Would be really good if buyers
could change the status.

Forgot to mention: This page cannot be displayed because an internal server error
occurred.
 Author: popsicle View Messages Posted By popsicle
 Posted: Feb 14, 2020 20:09
 Subject: Re: An ongoing issue...
 Viewed: 93 times
 Topic: Suggestions
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popsicle (5750)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: ConstrucToys
In Suggestions, manganschlamm writes:
  In Suggestions, popsicle writes:
  Among the few chronic, but easy (I assume) site fixes, is:

The inability of the buyer in a transaction to apply order status changes i.e
received/complete, if the seller fails to mark the order as shipped. In my experience,
it only occurs occasionally but regularly.

It’s not a burning priority considering how long we’ve dealt with it, and also
considering all that’s taking place at the moment, but a nagging issue nonetheless.
Maybe at some point, a tweak or two could be made with the site’s code?

Thank you

Would be really good if buyers could change the status.

+1